Community Based Services

What Community Based Services does

Community Based Services (CBS) is a New York State nonprofit organization founded in 1981 by Kevin McCarthy, headquartered in North Salem, NY, that delivers a comprehensive continuum of services for people with intellectual and developmental disabilities (I/DD). Its core service portfolio spans residential housing (15+ group homes across Westchester County), site-based and community day habilitation, supported and pre-vocational employment, respite care, community habilitation, transition planning for students ages 12–21, and customized services for both children and adults. As of December 2024, CBS supported 555 individuals — the highest in its history, up 26% from 441 in 2022 — across 11+ counties in the Hudson Valley and Capital Region. The organization operates with 251–500 employees under CEO Vicki Sylvester, PhD (in role since 1998), and holds CQL person-centered excellence certification (2015) and HIPAA-compliant operations.

Revenue is generated primarily through New York State Office for People With Developmental Disabilities (OPWDD) Medicaid waiver reimbursement for residential, day programs, employment, and respite services. Supplementary revenue streams include self-pay InterArts classes, self-pay respite for families who cannot obtain waiver approval, social enterprise income from the Good Reasons all-natural dog treat company and GR Pack subcontracting, and philanthropic donations through the CBS Foundation (launched February 2025). Customers are individual families navigating the OPWDD Front Door eligibility process; acquisition is sales-led, driven by referrals from school districts, care managers, OPWDD, healthcare providers, and word-of-mouth from satisfied families. CBS also generates B2B revenue via staffing services and assembly/packing subcontracting for local businesses (Vista Labs, Materion, The Gap, Westchester County Parks, Urnex, Brewster Plastics, Thesis).

The differentiated program stack includes Hudson Valley InterArts (a 15,000 sq ft multi-arts center in Patterson, NY, with a Capital Region satellite in Ballston Lake, NY opened March 2025), Cultivating Dreams Farm (a 10-acre Dutchess County property for agricultural and life skills programs), the Impact Center for Learning (a workforce training hub launched February 2026 incorporating virtual reality tools), and sub-brands Good Reasons Dog Treat Company and GR Pack. CBS has invested in physical infrastructure — multiple building purchases, 50+ employer partnerships, and recognition as Best Places to Work in Westchester 2026 — supporting its integrated, person-centered care model.

Name

Community Based Services

Legal name

Community Based Services

Website

https://commbasedservices.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

251–500 employees

Short description

Community Based Services is a New York State nonprofit founded in 1981 that provides residential, day habilitation, employment, respite, and arts-based services for 555 people with intellectual and developmental disabilities across the Hudson Valley and Capital Region, funded primarily through OPWDD Medicaid waivers.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (6243), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)

akta.pro secondary industries

Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI), Respite Care for Adults with Disabilities / Special Needs (HSABAGAI), Work-Based Learning Programs (Internships, Apprenticeships, Community-Based Instruction) (EDAKANAF), Housing Transition & Supported Living Navigation (EDAKANAK), Employment & Job Readiness Support Services (BPAGAEAJ), Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), Affordable / Low-Income Assisted Living (Medicaid Waiver Focused) (HLADABAE)

Keywords

• Disability support services
• Residential habilitation
• Day habilitation programs
• Supported employment services
• Respite care services

Headquarters

HQ city

North Salem

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Funded Services (OPWDD): CBS derives primary revenue from New York State Office for People With Developmental Disabilities (OPWDD) Medicaid waiver programs. Services including residential, day programs, employment, and respite are funded through government waivers that individuals qualify for through OPWDD Front Door process.
2. Self-Pay Respite and Caregiver Services: Some respite services can be paid out-of-pocket if families cannot obtain OPWDD waiver approval. The organization also helps family members get paid as caregivers through Medicaid programs.
3. InterArts Self-Pay Classes: InterArts classes are available on a self-pay basis for those not enrolled in CBS programs. Payment options include self-direction budget, personal allowance, or work income.
4. Charitable Donations: The CBS Foundation raises funds to support life-changing programs through individual donations, corporate partnerships, foundation grants, planned giving, and events.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Community Based Services provides residential housing, day habilitation (site-based and community), supported employment, prevocational training, respite care, transition planning, and community habilitation services to people with intellectual and developmental disabilities across the Hudson Valley and Capital Region of New York. Programs are primarily funded through New York State OPWDD Medicaid waiver programs and supplemented by innovative arts, agriculture, and workforce-training programs such as InterArts, Cultivating Dreams Farm, and the Impact Center for Learning.

Product overview

Community Based Services (CBS) is a nonprofit organization offering a comprehensive portfolio of disability services for people with intellectual and developmental disabilities (I/DD). The organization operates a multi-faceted service delivery model consisting of core residential, day habilitation, employment, and respite services, supplemented by innovative creative arts and agricultural programs. The main programmatic pillars include: InterArts (multi-arts center), Cultivating Dreams Farm (agricultural/life skills), and the Impact Center for Learning (workforce training hub). CBS also operates social enterprises including Good Reasons Dog Treat Company and GR Pack. Services span children's programs (customized services, transition planning, respite), adult services (residential, day programs, employment), and business partnerships (staffing, subcontracting). The organization serves the Hudson Valley and Capital Region of New York State.

Differentiator

Problem solved

Functional benefit

Brands

• Hudson Valley InterArts: Multi-arts center dedicated to creating safe, welcoming, and inclusive space where community is built through the arts. Strengthens social and emotional well-being by fostering connection, creativity, and healing through diverse multi-arts programming.
• Cultivating Dreams Farm
• Good Reasons Dog Treat Company
• GR Pack
• Impact Center for Learning
• CBS Foundation

Products and services

• Residential Services 24-hour supported housing for adults with intellectual and developmental disabilities in assisted living sites throughout Westchester County, providing a safe, family-style home environment that promotes independence and quality of life.
• Day Habilitation Services

Quantifiable outcome

• 555 people supported in December 2024 - highest number in organization's history
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

13 partnerships are on record, tiered core and minor.

• Vista LabscoreStrategic or Co-development Partner · 12 November 2025Manufacturing partner where CBS participants work as employees, packing plastic pipettes. Champions inclusive employment.
• Town of CortlandtcoreStrategic or Co-development Partner · 3 November 2024Long-standing community partner recognized for commitment to inclusive employment. CBS honored Town of Cortlandt at NDEAM Employer Recognition Summit.
• Forever Yours FlowersminorStrategic or Co-development Partner · 1 November 2023Local florist partner celebrating National Disability Employment Awareness Month; provides employment opportunities for CBS participants.
• DIG FarmminorStrategic or Co-development Partner · 13 July 2023Partnership connecting CBS participants with agricultural work opportunities and developing prevocational skills among adults with disabilities.
• MaterioncoreStrategic or Co-development PartnerEmployment partner providing job opportunities for people with disabilities in the community.
• The GapcoreStrategic or Co-development PartnerEmployment partner providing job opportunities for people with disabilities.
• Westchester County ParkscoreStrategic or Co-development PartnerEmployment partner providing job opportunities for people with disabilities in the community.
• Acme (Supermarket)minorStrategic or Co-development PartnerEmployment partner providing job opportunities for people with disabilities.
• Flory's (Convenience Store)minorStrategic or Co-development PartnerLocal business partner where CBS job coaches work with employees for training and employment support.
• UrnexminorStrategic or Co-development PartnerCompany utilizing GR Pack subcontracting services for packing and assembly of products.
• Brewster PlasticsminorStrategic or Co-development PartnerCompany utilizing GR Pack subcontracting services for assembly and packaging.
• ThesisminorStrategic or Co-development PartnerCompany utilizing GR Pack subcontracting services.
• Hudson Valley Care CoalitioncoreStrategic or Co-development PartnerPartner in Social Care Network providing care navigation services for Medicaid members with social needs including nutrition, housing, and transportation.

Scale indicators5 records

Recent moves11 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC7lMpLxaWKd4h1ChjHjF7Rw
• Facebookfacebook.com/commbasedserv
• Instagraminstagram.com/commbasedservices
• Xx.com/commbasedserv

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Based Services