UniPower
UniPower LLC is a privately held, family-run critical power infrastructure service provider based in Allentown, PA, delivering nationwide UPS maintenance, remote monitoring, turnkey replacements, and emergency lighting inverter services to enterprise facilities across data center, healthcare, telecom, financial, and government verticals.
- Company typePrivate
- Founded1998
- HeadquartersAllentown, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What UniPower does
UniPower LLC is a privately held, family-run critical power infrastructure service provider headquartered in Allentown, Pennsylvania, that has operated continuously since founder Matt McDevitt launched UniPower Global Power Solutions in May 1998 and formally incorporated the LLC with co-founder Jennifer McDevitt on December 16, 1999. The company's core service portfolio, marketed as "Powersurance," is a cradle-to-grave power-quality offering that covers UPS systems, power conditioning equipment, batteries, and emergency lighting inverters: preventative maintenance contracts (5x8 and 7x24 tiers), emergency response with four-hour or eight-hour onsite SLAs, remote monitoring via Eaton's IPM platform (authorized since October 2015), turnkey equipment replacements, IEEE discharge testing, thermographic IR scanning, EPA-compliant battery recycling, equipment rentals, and site/NFPA 111 compliance evaluations. Its sub-brand ISI Services provides nationwide emergency lighting inverter support and, since January 2024, serves as the exclusive nationwide service provider for Inverter Systems Inc. with NFPA 111/UL924 compliance guarantees covering fines on covered equipment found non-compliant. The company operates as a multi-OEM-agnostic service platform rather than a software product, supporting equipment from approximately fifteen UPS manufacturers (Eaton, Vertiv/Liebert/Emerson, Schneider Electric/APC, ABB, Toshiba, Mitsubishi, MGE, Chloride, Riello, Powerware, Best Power, Xtreme, etc.), major battery makers (East Penn, EnerSys, CSB, Deka, Saft, Hoppecke, CD Technologies, Dynasty), and emergency lighting inverter brands (Inverter Systems Inc., Controlled Power Company, Staco Energy).
The business model is predominantly subscription/recurring: annual preventative-maintenance and emergency-service contracts with tiered coverage windows, plus transactional equipment sales (Net 30 terms, 1.5% monthly late fee after 45 days), one-time turnkey installation projects, and short-duration equipment rentals. Go-to-market is consultative enterprise field sales—Calendly-integrated introductory calls with the VP Operations, "Get a Quote" web CTAs, and 24/7/365 inbound via a dedicated U.S. toll-free line (1-888-822-4767)—targeting facilities managers, chief engineers, and operations directors at enterprise accounts. UniPower is WBENC-certified (Woman-Owned) and SBA WOSB-certified, and sells into named accounts spanning AT&T, Astound, Princeton, AMC, St. Luke's, TierPoint, Cologix, Port Authority, Columbia, CBRE, Cushman & Wakefield, Dun & Bradstreet, Deloitte, Ferrari, GSK, Memorial Sloan Kettering, NJ Transit, 24 Hour Fitness, Aria Health, Paramount, Rutgers, Pantheon, Roche, and Citi Real Estate Services across data center, healthcare, telecom, financial services, real estate/facilities management, manufacturing, transportation, education, entertainment, pharma, and retail/fitness verticals.
Ownership and capital structure are tightly held by the McDevitt family with no institutional, private equity, or strategic investor disclosed. UniPower has organically added capabilities over 28 years—in-house battery and UPS commissioning testing (2003), in-house infrared thermography (2006), Eaton IPM remote monitoring (2015), turnkey replacement services (2019), a new Allentown Operations Center (August 2022), and the ISI exclusive partnership (2024)—operating nationwide from a single physical site with a workforce of 11 to 50 employees.
UniPower firmographics
Firmographics- Name
- UniPower
- Legal name
- UniPower LLC
- Website
- https://unipowerllc.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- UniPower LLC is a privately held, family-run critical power infrastructure service provider based in Allentown, PA, delivering nationwide UPS maintenance, remote monitoring, turnkey replacements, and emergency lighting inverter services to enterprise facilities across data center, healthcare, telecom, financial, and government verticals.
- Ownership category
- akta.pro rank
UniPower industry classification
Industry- Product category
- Critical Power Infrastructure Services
- NAICS
- Business Support Services (5614)
- SIC
- Services-Facilities Support Management Services (8744), Services-Equipment Rental & Leasing, Nec (7359)
- akta.pro primary industry
- UPS Systems & Backup Power (Online/line-interactive UPS, industrial backup) (IMAGADAD)
- akta.pro secondary industries
- UPS Accessories & Monitoring (Network Cards, Software, Sensors) (HDACAJAF), Uninterruptible Power Supplies (UPS) (HDACAJAA), Backup Power & Critical Power Systems (Generators/UPS) (IMAIABAJ)
Keywords
Where UniPower is headquartered
LocationHeadquarters
- HQ city
- Allentown
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
UniPower business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Critical Power Equipment Service Contracts: Preventative maintenance and emergency service contracts providing parts and labor coverage for UPS systems, power conditioning equipment, and batteries. Includes response time guarantees (4-hour onsite response, 8 CPM hours standard)
- UPS Service and Maintenance: Remedial maintenance, battery coverage, minor and major PM inspections during contracted maintenance periods. Coverage tiers include 5x8 (standard business hours) and 7x24 (extended coverage)
- Emergency Lighting ISI Services: Emergency lighting inverter services including Design, Furnish and Install (DFI), OEM factory service, battery services, and EPA recycling
- Equipment Rentals: Temporary power solutions through UPS rentals in multiple sizes and configurations, including delivery, rigging, installation and start-up
- Equipment Sales: Sale of UPS systems, batteries, power conditioning equipment, and emergency lighting inverters. Terms are net 30 days after shipment
- Turnkey Installation Services: Seamless turnkey installations for equipment replacements including purchasing, inside delivery, rigging, electrical installation and start-up
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Coverage (5x8 service) - Principal Period of Maintenance during normal business hours Monday-Friday 8:00 AM to 5:00 PM excluding holidays |
| Subscription | Annual | Extended Coverage (7x24 service) - Contracted Period of Maintenance including optional extended hours |
| Subscription | Annual | Battery Coverage |
| Subscription | Annual | UPS Minor PM Inspection |
| Subscription | Annual | UPS Major PM Inspection |
| Subscription | Annual | Battery Preventive Maintenance |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
UniPower product offering
Product offeringCore offering
UniPower LLC is a service-based mission-critical power infrastructure provider that delivers 7x24 nationwide UPS maintenance, battery services, emergency lighting inverter services, turnkey equipment replacement, and remote monitoring to enterprise facilities. The company serves as a single-source cradle-to-grave power quality partner, combining preventive maintenance contracts, emergency response with guaranteed 4-hour or 8-hour onsite response, and the proprietary Powersurance remote monitoring platform. Offerings are organized under three primary service brands — Critical Power Services (Powersurance), ISI Services (exclusive nationwide service provider for Inverter Systems Inc.), and Turnkey Replacements.
Product overview
UniPower LLC is a service-based critical power solutions provider operating as a unified portfolio of coordinated service offerings rather than a traditional software platform. The core offerings include Critical Power Services (branded as Powersurance), ISI Services for emergency lighting inverters, Turnkey Replacements, and Remote Monitoring. These services are delivered through certified technicians and field engineers who provide 7x24x365 nationwide coverage. Supporting modules include Battery Services, IEEE Discharge Testing, Thermographic IR Scanning, Equipment Rentals, EPA Recycling, Site Evaluation/Analysis, Design/Furnish/Install (DFI), Preventative Maintenance Contracts, and OEM Factory Service. The company services equipment from partnered UPS manufacturers (Eaton, Vertiv, Schneider Electric, ABB, APC, Emerson, Liebert, Toshiba, and others), battery manufacturers (East Penn, EnerSys, CSB, Saft, and others), and lighting inverter manufacturers (Inverter Systems Inc., Controlled Power Company, Staco Energy). UniPower's service model focuses on mission-critical power infrastructure protection across data centers, healthcare, telecommunications, manufacturing, and other sectors.
Differentiator
Problem solved
Functional benefit
Brands
- Powersurance: Critical power services brand providing 360-degree cradle to grave approach to power quality including power audits, turnkey equipment replacements, maintenance, emergency services, and remote monitoring.
- ISI Services
Products and services
- Critical Power Services (Powersurance) Comprehensive 360-degree cradle-to-grave power quality service for enterprise facilities, including power audits, preventive maintenance, turnkey equipment replacements, emergency services, and remote monitoring delivered by the Powersurance team as a one-stop shop for mission-critical equipment protection.
- ISI Services (Emergency Lighting Inverter Services) Nationwide high-performance emergency lighting inverter services providing visibility, life-safety, and NFPA compliance during power outages, including OEM factory service support. UniPower is the exclusive Service Provider for Inverter Systems Inc. and supports other major lighting inverter brands.
- Turnkey Replacements End-to-end installation and replacement solutions for mission-critical power equipment, handling every detail from design to completion including purchasing, inside delivery, rigging, electrical installation, and start-up with a single point of accountability, eliminating multi-vendor coordination.
- Remote Monitoring 24/7 remote monitoring service providing real-time alerts, predictive analytics, and instant response protocols for critical power systems. Monitors equipment continuously and identifies threats before they become emergencies.
- Battery Services Battery maintenance and replacement services leveraging decades of experience to improve reliability, extend battery life, and lower total cost of ownership for UPS and lighting-inverter batteries, including battery-coverage terms under standard service contracts.
- IEEE Discharge Testing System and software testing services for compliance within IEEE (Institute of Electrical and Electronics Engineers) standards for critical power infrastructure, performed using in-house UPS and battery commissioning capabilities.
- Thermographic IR Scanning Infrared thermography services that detect problem areas associated with excess heat that could result in premature system failures, using advanced infrared detection equipment for thermographic imaging of critical power equipment.
- Equipment Rentals Temporary power solutions offering UPS rentals in multiple sizes and configurations, including delivery, rigging, installation, and start-up services as a cost-efficient alternative to purchasing during outages or capacity gaps.
- EPA Recycling Environmental waste management services including battery and hazardous waste recycling according to EPA and DOT standards, with full insurance coverage against environment-related accidents.
- Site Evaluation/Analysis Site assessment services evaluating specific requirements and providing comprehensive compliance plans, including NFPA 111 compliance analysis for emergency lighting inverter systems.
- Design, Furnish and Install (DFI) Customized emergency lighting inverter solutions including design, strategic planning, and complete installation from start to finish, delivered as part of the ISI Services portfolio for hospitals, emergency facilities, and commercial buildings.
- OEM Level Factory Service and Support Continuous 7x24x365 nationwide OEM factory-level power protection and customer support delivered for major critical power equipment brands, providing assistance for major issues and minor complications.
Quantifiable outcome
- Response time within 8 CPM hours for standard coverage (within 100 miles of service location)
- +2 more outcomes
Companies that use UniPower
Customer profileNamed customers24 records
Segments13 records
Ideal customer profiles4 records
UniPower technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
UniPower partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered flagship and core.
- Inverter Systems Inc.flagshipSelected as exclusive Service Provider for Inverter Systems Inc. to provide nationwide ISI emergency lighting inverter services. UniPower provides 7x24 nationwide OEM technical support for Inverter Systems Inc. and other emergency lighting inverter brands
- EatoncoreOne of only a handful of companies trained and authorized to offer Eaton's IPM remote monitoring software and management services since October 2015
- Exide Electronics / PowerwarecoreUniPower LLC signed as Power Reseller with Exide Electronics / Powerware beginning November 1, 2000, enabling nationwide UPS distribution and solutions for clients
- UPS Manufacturers (ABB, APC, Best Power, Chloride, Eaton, Emerson, Liebert, MGE, Mitsubishi Electric, Powerware, Riello, Schneider Electric, Toshiba, Vertiv, Xtreme)corePartnership with leading OEM UPS vendors enabling seamless integration, unmatched product support, and access to brands customers already trust. Supports comprehensive UPS solutions and maintenance services
- Battery Manufacturers (CD Technologies, CSB, Deka, Dynasty, East Penn, EnerSys, Hoppecke, Saft)corePartnership with leading battery manufacturers providing reliable energy storage solutions for backup power systems, emergency lighting inverters, and utility switchgear applications
- Lighting Inverter Manufacturers (Controlled Power Company, Inverter Systems, Staco Energy)corePartnership with leading emergency lighting inverter manufacturers enabling comprehensive emergency lighting solutions for hospitals, emergency facilities, and commercial buildings
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
UniPower competitors and assessment
Company assessmentDirect peers
- Vertiv: Vertiv is the largest pure-play provider of critical digital infrastructure, offering UPS systems, power management, and nationwide service contracts across data centers and industrial customers — directly comparable to UniPower's UPS service and remote monitoring offerings, and a primary head-to-head competitor in the enterprise critical power channel.
- Eaton: Eaton's Power Quality division sells UPS systems, batteries, and remote monitoring software (including IPM, which UniPower is authorized to deploy) and operates a nationwide service network. UniPower is both a customer of Eaton and a service-arm competitor for third-party maintenance, making Eaton the closest business-model comparable.
- Staco Energy Products: Staco manufactures uninterruptible power supplies, power conditioning, and — importantly — lighting inverters that UniPower lists among its supported OEM partners. Staco competes with UniPower in the emergency lighting inverter service and maintenance niche.
- Controlled Power Company: Controlled Power Company manufactures emergency lighting inverters and power conditioning equipment and is listed as a UniPower OEM partner. The two compete (and partner) in emergency lighting inverter service, NFPA compliance coverage, and battery replacement for healthcare and commercial buildings.
- Toshiba International Corporation (Uninterruptible Power Systems): Toshiba manufactures industrial UPS systems that UniPower services and supports. Toshiba competes with UniPower in the critical power service market — particularly in industrial and semiconductor customers — while also being a partner that supplies equipment UniPower maintains.
- Riello UPS: Riello UPS is a multinational UPS manufacturer whose equipment is supported by UniPower, and whose service network overlaps with UniPower's geographic coverage in commercial and industrial accounts. Riello competes with UniPower in the UPS service and replacement market, especially in mid-sized enterprise customers.
Broad incumbents
- Schneider Electric: Through its APC and Critical Power & Cooling Services lines, Schneider Electric manufactures UPS equipment and provides nationwide service contracts across enterprise customers — directly competitive with UniPower's service portfolio, but with the broader portfolio (switchgear, building automation) of a global incumbent.
- ABB: ABB sells industrial UPS systems, power conditioning, and related service contracts through its Electrification business, and is listed as one of UniPower's supported UPS manufacturers. ABB competes with UniPower on industrial backup power service and turnkey replacement work, particularly in data center and manufacturing accounts.
Emerging players
- Generac Power Systems: Generac is a large-scale manufacturer of standby generators and increasingly entering the broader backup-power and battery energy storage space. While Generac's focus tilts more toward generation than UPS service, its expansion into integrated critical-power offerings creates forward-looking competitive overlap with UniPower's backup-power service business.
- Clean Harbors: Clean Harbors operates the largest network of EPA-permitted hazardous waste recycling facilities in North America, including battery recycling — a service UniPower offers as a smaller-scale, EPA-standards compliant add-on. As EPA-regulated battery disposal becomes more stringent, Clean Harbors is a partial peer on the recycling/remediation side of UniPower's service stack.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
UniPower social profiles
Digital presenceUniPower financial estimates
Financial estimateRevenue estimate
Valuation estimate
UniPower leadership team
Management profileNumber of profiles
Profiles4 records
UniPower funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UniPower M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UniPower
What does UniPower do?
UniPower LLC is a service-based mission-critical power infrastructure provider that delivers 7x24 nationwide UPS maintenance, battery services, emergency lighting inverter services, turnkey equipment replacement, and remote monitoring to enterprise facilities. The company serves as a single-source cradle-to-grave power quality partner, combining preventive maintenance contracts, emergency response with guaranteed 4-hour or 8-hour onsite response, and the proprietary Powersurance remote monitoring platform. Offerings are organized under three primary service brands — Critical Power Services (Powersurance), ISI Services (exclusive nationwide service provider for Inverter Systems Inc.), and Turnkey Replacements.
Is UniPower a public or private company?
UniPower is a private company. It is classified as family owned and is currently operating.
When was UniPower founded?
UniPower was founded in 1998. It employs 11 to 50 people.
Where is UniPower based?
UniPower is headquartered in Allentown, United States, in the North America region.
How does UniPower make money?
Six revenue lines are on record. Critical Power Equipment Service Contracts are the primary driver. The others are UPS Service and Maintenance, emergency Lighting ISI Services, equipment Rentals, equipment Sales and turnkey Installation Services.
Who are UniPower's main competitors?
Direct peers on record are Vertiv, Eaton, Staco Energy Products, Controlled Power Company, Toshiba International Corporation (Uninterruptible Power Systems) and Riello UPS. Broad incumbents are Schneider Electric and ABB. Emerging players are Generac Power Systems and Clean Harbors.
Does UniPower have an API?
No public API is recorded for UniPower.
What industry is UniPower in?
UniPower's product category is Critical Power Infrastructure Services. Its primary akta.pro industry code is IMAGADAD, UPS Systems & Backup Power (Online/line-interactive UPS, industrial backup), with a secondary code of HDACAJAF, UPS Accessories & Monitoring (Network Cards, Software, Sensors). Its NAICS code is 5614 and its SIC code is 8744.