Insoft Consulting

What Insoft Consulting does

Insoft Consulting Sp. z o.o. is a privately held Polish IT consulting and services firm headquartered in Gdynia, operating since approximately 2002-2007 and focused on ERP implementation, systems integration, and IT infrastructure for mid-to-large Polish enterprises. The company's core offering centers on reselling and customizing third-party ERP platforms — Comarch ERP Optima (for SMEs), Comarch ERP XL (for larger enterprises), enova365 (Soneta), and the INTENSE Platform — combined with proprietary custom integrations such as barcode-based production traceability, automated quality control systems handling up to 160 parameters, and batch-level production cost calculation. Beyond ERP, Insoft delivers IT infrastructure services (HPE/Dell/Lenovo servers, Microsoft Windows Server, SQL Server, Hyper-V, Fortinet security, Microsoft 365, and Microsoft Azure) and ongoing managed technical support.

The business model is predominantly project-based professional services with multi-year contracts and no publicly disclosed pricing. Revenue is generated through ERP implementation fees, integration/customization engagements, hardware and software resales, and recurring technical support. Customer acquisition is enterprise field sales supplemented by a strong referral channel (57% of clients come via referrals) and subtler marketing through content, webinars, LinkedIn, and industry events including Comarch Partnerstwo and INTENSE partner meetings. Headcount is 50+ specialists, most with economic education, and the firm operates as a Microsoft Gold Partner (one of only ~12 in Poland) and a long-standing Comarch authorized partner. The company is privately held, with no disclosed subsidiaries, no parent company, and no outside funding; ownership is controlled by management under CEO Arkadiusz Miedziński.

Name

Insoft Consulting

Legal name

Insoft Consulting Sp. z o.o.

Website

https://insoftconsulting.pl

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Insoft Consulting Sp. z o.o. is a privately held Gdynia-based IT services firm that implements, integrates, and supports Comarch ERP, enova365, INTENSE Platform, and Microsoft infrastructure for mid-to-large enterprises across Poland, with a specialization in manufacturing and logistics verticals.

Ownership category

akta.pro rank

Product category

ERP Implementation and IT Consulting Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

Keywords

• ERP implementation services
• IT system integration
• Enterprise software consulting
• ERP technical support
• IT infrastructure services

Headquarters

HQ city

Gdynia

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. ERP Implementation Services: Professional services for implementing ERP systems (Comarch ERP Optima, Comarch ERP XL, enova365) including system configuration, data migration, and user training
2. IT Infrastructure Services: Sale and implementation of IT infrastructure including servers, networking solutions, and Microsoft server software
3. Technical Support and Maintenance: Ongoing technical support services for implemented systems, including remote assistance and system administration
4. System Integration: Integration of ERP systems with external data sources and third-party applications

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Insoft Consulting is a Polish IT services company that implements and integrates third-party ERP systems (Comarch ERP Optima, Comarch ERP XL, enova365, INTENSE Platform) for mid-to-large enterprises. The company delivers accompanying IT infrastructure (servers, networking, Microsoft solutions), custom system integrations, ongoing technical support, IT administration, and specialized KSeF (National e-Invoice System) compliance services across Poland.

Product overview

Insoft Consulting is an IT services company offering a three-pillar portfolio: implementations, integrations, and technical support. The company resells and implements third-party ERP systems (Comarch ERP Optima for SMEs, Comarch ERP XL for large enterprises, enova365, INTENSE Platform) alongside IT infrastructure solutions (servers from HPE/Dell/Lenovo, Microsoft server software, network solutions with Fortinet, Microsoft 365, Microsoft Azure). The offering combines established third-party products with proprietary integration services, IT administration, and specialized KSeF e-invoicing support to provide comprehensive business management solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Comarch ERP Implementation Services Implementation and consulting services for the Comarch ERP product family, including Comarch ERP Optima (for small and medium-sized enterprises) and Comarch ERP XL (for medium and large enterprises). As an authorized Comarch partner, Insoft delivers system configuration, data migration, training, and ongoing support.
• Comarch ERP Optima Implementation Implementation services for the Comarch ERP Optima system, covering finances, accounting, payroll, inventory, and CRM for small and medium-sized Polish enterprises. Includes configuration, updates, and consulting.
• Comarch ERP XL Implementation Implementation services for the Comarch ERP XL advanced ERP solution for medium and large enterprises (over 5,500 companies in Poland use it). Covers production management, trade and distribution, warehouse management, finances, HR/payroll, e-commerce, and quality management, available in cloud and SaaP models.
• enova365 Implementation Implementation and support services for the enova365 ERP system from Soneta, covering HR, payroll, project management, and finances. Insoft Consulting is an authorized partner providing implementation, training, and support.
• INTENSE Platform Implementation Implementation and integration services for the INTENSE Platform business management solution from INTENSE Group, offering tools for enterprise resource planning, business process management, and intelligent business solutions.
• IT Infrastructure - Servers Sale and implementation of server solutions from leading manufacturers including HPE, Dell, and Lenovo, providing tower and rack servers with advanced management capabilities and scalability for stable IT environments.
• Microsoft Server Software Implementation and management of Microsoft server software including Hyper-V virtualization, Windows Server operating systems, and Microsoft SQL Server databases, providing stability, security, and scalability for business infrastructure.
• Network Solutions and Security Network infrastructure services including wireless network design and implementation, LAN configuration and optimization, and ongoing technical support. Includes Fortinet FortiGate security solutions for firewalls, IDS/IPS, VPN, and content filtering.
• Microsoft 365 Implementation Implementation, migration, and ongoing support for Microsoft 365 cloud productivity suite, including Office applications, collaboration tools, and enterprise management capabilities.
• Microsoft Azure Cloud Services Cloud implementation, migration, and hybrid solutions on Microsoft Azure, integrating infrastructure, platform, and software services with on-premises environments.
• ERP and IT System Implementation Services End-to-end ERP and IT system implementation services including project planning, system configuration, data migration, testing, and go-live support. Specialists assist clients from pre-implementation through post-deployment.
• System Integration Services Custom system integration services connecting ERP systems with external data sources and other business applications, providing seamless data flow and process automation tailored to individual client needs.
• Technical Support and Maintenance Ongoing technical support and assistance for implemented systems, including help desk services, troubleshooting, updates, and system maintenance to ensure stable and efficient operation.
• IT Administration Services Comprehensive IT infrastructure management including design, implementation, management, support, and optimization of systems ensuring stability, security, and flexibility for business operations.
• KSeF (National e-Invoice System) Support Services Comprehensive support for KSeF integration with ERP systems, including a dedicated team monitoring regulatory changes, delivering the latest information on the National e-Invoice System, and ensuring smooth implementation ahead of the February/April 2026 mandate.

Quantifiable outcome

• 57% of clients come through referrals indicating high customer satisfaction
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• ComarchcoreTechnology or IntegrationPrimary ERP technology partner. Insoft Consulting is an authorized Comarch partner implementing Comarch ERP Optima and Comarch ERP XL solutions. Recognized as Comarch Partner of the Year 2017 and leader in sales of Comarch's Integrated Offer. Active participant in Comarch Partnerstwo conferences and user meetings.
• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner status achieved in 2019. Implements Microsoft 365, Microsoft Azure, and Microsoft server solutions including Windows Server, SQL Server, and Hyper-V. Also holds Silver competencies in Small and Midmarket Cloud Solutions and Data Platform. One of only a dozen Microsoft Gold Partners in Poland.
• Soneta (enova365)coreTechnology or IntegrationAutoryzowany Partner enova365 (Authorized Partner). Jointly organizes free webinars on enova365 and KSeF topics. Supports enova365 marketing campaigns including 'ERP, który odżywia firmę' campaign 2026-2027.
• INTENSE Group (Platforma INTENSE)coreTechnology or IntegrationINTENSE Platform partner. Awarded LAUR INTENSE 2018 in Leader of Competencies category. Presented solutions implemented at client sites during INTENSE partner events.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Sii Poland: One of Poland's largest IT services and consulting firms. Sii offers ERP implementation, IT infrastructure, and managed services to Polish enterprises, directly competing with Insoft for mid-market and enterprise IT projects across the same vendor ecosystems (Microsoft, SAP, Comarch).
• Transition Technologies: Polish-headquartered IT services group offering ERP implementation, system integration, and IT infrastructure services across multiple industries. Highly comparable to Insoft in target customers, vendor partnerships, and service mix.

Broad incumbents

• Atos Poland: Global IT services giant with extensive Polish operations providing ERP rollouts, cloud migration, and infrastructure services. Competes with Insoft for larger enterprise engagements while offering a much broader portfolio.
• Capgemini Poland: Global consulting and digital services firm with significant Polish delivery centers. Provides ERP, cloud, and infrastructure consulting overlapping with Insoft's offerings, particularly for multinational clients with Polish operations.
• Accenture Poland: Global professional services firm with large Polish operations delivering ERP, technology, and digital transformation services. Competes with Insoft for enterprise-grade ERP programs while operating at a very different scale.
• Comarch: Poland's leading ERP vendor and Insoft's primary technology partner. While technically a vendor rather than competitor, Comarch's own direct services arm and channel partner program shape the competitive landscape for Insoft.
• Soneta (enova365): Polish ERP vendor whose enova365 platform is resold and implemented by Insoft. As a vendor with its own service partner channel, Soneta represents both a partner and an adjacent competitor in the Polish mid-market ERP space.

Regional players

• Brittenet: Polish IT consulting and services firm specializing in ERP, IT infrastructure, and managed services for SME and mid-market clients. Closely matches Insoft's customer segment and service offering.
• Introces: Polish IT consulting firm specializing in ERP implementations (including Comarch ERP) and IT infrastructure for mid-market Polish companies. Direct competitor in the same authorized partner ecosystem.
• Altkom Software & Consulting: Polish IT consultancy providing software development, ERP consulting, and IT infrastructure services. Comparable mid-market ERP and IT services footprint with similar Microsoft partnership status.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/insoftconsulting
• LinkedInlinkedin.com/company/insoft-consulting-sp-z-o-o-

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Insoft Consulting