Dewaweb
Dewaweb (PT DEWAWEB) is an Indonesian cloud hosting provider founded in 2014, serving 90,000+ SMB and enterprise customers across Indonesia via seven hosting tiers on AMD/NVMe infrastructure, with additional offerings in domains, SSL certificates, cloud server, PaaS, and managed cybersecurity.
- Company typePrivate
- Founded2014
- HeadquartersJakarta, Indonesia
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Dewaweb does
Dewaweb (legal entity PT DEWAWEB, founded 9 September 2014 by CEO Edy Budiman) is an Indonesian cloud hosting provider headquartered in West Jakarta (AKR Tower) with a secondary office in Surabaya. The company operates three Tier-3+ data centers located in Jakarta, Singapore, and Seattle, serving a customer base of 90,000+ predominantly Indonesian SMBs and enterprises across industries including aviation (Lion Air, Angkasa Pura), insurance (Asuransi Astra, Ciputra Life, Garda Oto), automotive (Suzuki, Planet Ban), FMCG/consumer goods (Wings, Avian Brands), real estate (Triputra Group, Grand Indonesia, Jababeka, Modernland), energy (My Pertamina), education (Universitas Indonesia, Universitas Katolik Parahyangan), and financial services (SMI, Diamond).
Dewaweb's product portfolio centers on seven Cloud Hosting tiers (Scout through Oracle) priced from Rp35,000/month to Rp1,200,000/month, with a 25% discount for annual prepayment. The infrastructure runs on AMD EPYC Genoa Gen4 processors, NVMe SSD storage, LiteSpeed Enterprise web servers, Software-Defined Storage with triple-node replication, Imunify360 WAF, Premium Anti-DDoS L3-L5 protection, and MailChannels/SpamExperts email delivery. Adjacent revenue streams include SSL certificate distribution (DigiCert, GeoTrust, Thawte, Sectigo), domain registration across 100+ TLDs, and wholly-owned sub-brands Dewacloud (PaaS), DewaVPS (Cloud Server), Dewaguard (Managed Cybersecurity with 24x7 SOC), SiteProtect (security scanning/malware cleaning), Server CBT (e-learning hosting), and Dewatalks (community webinars). The company is the first Indonesian hosting provider to hold ISO 27001 (since 2017), SOC 2 Type II, PCI DSS, and PSE Kominfo certifications.
The business model is predominantly subscription-based, sold primarily through self-serve e-commerce on dewaweb.com (PLG), supplemented by VIP Partner Program (reseller/agency channel with up to 30% discount) and Affiliate Program (20% lifetime commission). Ninja Support 24/7 human-assisted sales and retention, free migration assistance, and a 90-day money-back guarantee are key conversion levers. The company is privately held, founder-controlled, bootstrapped (no disclosed PE/VC funding), and operates with 11-50 employees. Pricing is published transparently in Indonesian Rupiah with 11% VAT.
Dewaweb firmographics
Firmographics- Name
- Dewaweb
- Legal name
- PT DEWAWEB
- Website
- https://dewaweb.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Dewaweb (PT DEWAWEB) is an Indonesian cloud hosting provider founded in 2014, serving 90,000+ SMB and enterprise customers across Indonesia via seven hosting tiers on AMD/NVMe infrastructure, with additional offerings in domains, SSL certificates, cloud server, PaaS, and managed cybersecurity.
- Ownership category
- akta.pro rank
Dewaweb industry classification
Industry- Product category
- Cloud Web Hosting
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Software License Resale & Optimization (Perpetual/Subscription) (BPAEAOAC)
- akta.pro secondary industries
- Cloud Networking Core Services (VPC/VNet, Load Balancing, DNS, NAT) (HDABAAAJ), Resilient DNS, Traffic Management & Global Load Balancing (HDABAIAI)
Keywords
Where Dewaweb is headquartered
LocationHeadquarters
- HQ city
- Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices5 records
Markets served
Dewaweb business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain
Revenue model
- Cloud Hosting Subscriptions: Recurring subscription revenue from cloud hosting plans (Scout through Oracle tiers), billed monthly or annually with a 25% discount for annual prepayment. Each plan tier includes NVMe storage, RAM, CPU cores, addon domains, and premium features. Upgrade paths between tiers drive land-and-expand revenue growth.
- Domain Registration and Transfer: One-time and annual fees for domain name registration across 100+ TLDs (.com, .id, .net, .xyz, .io, .ai, etc.). Annual renewal fees. Free domain bundled with annual hosting plans (Scout/Hunter get .my.id/.web.id; Warrior+ get .com/.id/.co.id/.net/.org and more).
- SSL Certificate Resale: Resale of SSL certificates from DigiCert, GeoTrust, Thawte, and Sectigo as a premium distributor. Revenue from certificate issuance, renewal, and installation fees. Includes Domain Validation, Organization Validation, Extended Validation, Wildcard, and Multi-Domain SAN certificates ranging from Rp90,000 to Rp32,790,000 per year.
- Premium Add-ons and Security Services: Upsell revenue from premium security add-ons including SiteProtect Security Scanner (Rp1,200,000/year), SiteProtect Advanced + Malware Cleaning (Rp2,400,000/year), and third-party integrations (Elementor, Divi, WPRocket, RankMath, etc.) bundled free with annual hosting plans as promotional incentives.
- Affiliate and Partner Program Revenue Share: Affiliate program generates referral-driven new customer acquisition with 20% lifetime commission to affiliates. VIP Partner program enables resellers to purchase hosting at up to 30% discount and resell at margin, creating a channel revenue stream.
- Dewacloud PaaS, DewaVPS, Dewaguard: Cross-selling of complementary cloud services: Dewacloud (Cloud PaaS platform), DewaVPS (Cloud Server/VPS), and Dewaguard (Cybersecurity services) are marketed alongside core hosting, creating additional revenue touchpoints within the existing customer base.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Scout — Personal/Blog plan at Rp35,000/month (Rp420,000/year) |
| Subscription | Annual | Hunter — Blog/Online Store plan at Rp70,000/month (Rp840,000/year) |
| Subscription | Annual | Warrior — Corporate/Email/E-commerce plan at Rp105,000/month (Rp1,260,000/year, discounted from Rp140,000) |
| Subscription | Annual | Guardian — Corporate/E-commerce plan at Rp168,750/month (Rp2,025,000/year, discounted from Rp225,000) |
| Subscription | Annual | Crusader — High-capacity corporate/e-commerce plan at Rp300,000/month (Rp3,600,000/year, discounted from Rp400,000) |
| Subscription | Annual | Paladin — Medium-traffic corporate plan at Rp600,000/month (Rp7,200,000/year, discounted from Rp800,000) |
| Subscription | Annual | Oracle — High-capacity/high-traffic plan at Rp1,200,000/month (Rp14,400,000/year, discounted from Rp1,600,000) |
| Subscription | Annual | SSL Certificates — range from Rp90,000 to Rp32,790,000 per year |
| Unit Pricing | Annual | Domain Registration — from Rp12,000/year |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels9 records
Dewaweb product offering
Product offeringCore offering
Dewaweb sells managed cloud web hosting as its core product, delivered through tiered subscription plans (Scout through Oracle) running on AMD EPYC Genoa servers with NVMe storage, LiteSpeed Enterprise, Storpool software-defined storage, and triple-replicated high-availability architecture. The company also sells domain name registration across 100+ TLDs, resells SSL certificates from DigiCert, GeoTrust, Thawte, and Sectigo, and offers complementary services via sub-brands DewaVPS (cloud VPS), Dewacloud (developer PaaS), and Dewaguard (managed cybersecurity).
Product overview
Dewaweb is an Indonesian cloud hosting provider offering a comprehensive portfolio of web services. The core offering centers on Cloud Hosting packages (Scout, Hunter, Warrior, Guardian, Crusader, Paladin, and Oracle tiers) powered by AMD EPYC Genoa processors with NVMe SSD storage, complemented by Domain Registration, SSL Certificates (from DigiCert, GeoTrust, Thawte, and Sectigo), and DewaVPS Cloud Server. Additional services include Dewacloud PaaS for developers, Dewaguard Cyber Security with 24x7 SOC monitoring, SiteProtect security scanners, Server CBT for e-learning platforms, Dewatalks webinars, and an AI Domain Advisor tool. The company positions itself as Indonesia's first secure cloud hosting provider since 2014 with a focus on performance, security (ISO 27001 certified), and 100% uptime SLA.
Differentiator
Problem solved
Functional benefit
Brands
- Dewacloud: Cloud Platform as a Service (PaaS) designed for developers/devops to manage and run applications in the cloud easily and cost-effectively.
- DewaVPS
- Dewaguard
- Dewatalks
- SiteProtect
- Server CBT
- Ninja Support
- AI Domain Advisor
Products and services
- Cloud Web Hosting Managed cloud web hosting delivered as tiered subscription plans (Scout, Hunter, Warrior, Guardian, Crusader, Paladin, Oracle) on AMD EPYC Genoa servers with NVMe SSD storage, LiteSpeed Enterprise, Imunify360 WAF, Premium Anti-DDoS L3-L5, automatic daily/weekly cloud backup, free migration, free domain and free Grade A+ SSL with annual plans, a 100% uptime SLA, and 24/7 Ninja Support. Suitable for bloggers, small businesses, WooCommerce stores, corporate sites, and high-traffic web applications.
- Domain Registration Domain name registration across 100+ TLDs (.com, .id, .co.id, .net, .org, .xyz, .io, .ai, .dev, .my.id, .web.id, .biz.id, and others) with free bundled domain included with annual hosting plans, annual renewal, and transfer services targeted at Indonesian SMBs and enterprises.
- SSL Certificates Premium-distributor SSL certificate sales covering DigiCert, GeoTrust, Thawte, and Sectigo brands, with Domain Validation, Organization Validation, Extended Validation, Wildcard, Multi-Domain SAN, SMIME, and Code Signing tiers. Prices range from Rp90,000 to Rp32,790,000 per year, with free installation and a 30-day money-back guarantee.
- DewaVPS Cloud Server Premium cloud server (VPS) service sold under the DewaVPS sub-brand, delivering dedicated virtual server resources for high-traffic websites, complex applications, and demanding workloads that go beyond shared cloud hosting plans.
- Dewacloud PaaS Cloud Platform-as-a-Service designed for developers and DevOps to deploy, manage, and run applications on cloud infrastructure easily and cost-effectively, sold under the Dewacloud sub-brand adjacent to Dewaweb's hosting business.
- Dewaguard Cyber Security Managed cybersecurity service from the Dewaweb-owned Dewaguard brand covering protection, testing, and securing of networks and applications from hacker attacks, with a 24x7 SOC team monitoring customer environments.
- SiteProtect Security Scanner Subscription security scanner that identifies vulnerabilities in customer websites and produces an easy-to-understand Security Report with prioritized fixes, sold as a premium add-on to Dewaweb hosting.
- SiteProtect Advanced + Malware Cleaning Advanced security scanner tier bundled with Dewaguard team-driven malware detection and cleaning to remediate discovered infections, sold as a premium annual add-on alongside the SiteProtect scanner.
- Server CBT (Cloud Server for E-Learning) Cloud server product specifically configured for building and running online learning (e-learning) systems and computer-based testing (CBT) platforms for educational institutions and training providers.
Quantifiable outcome
- 100% uptime SLA with maximum 5% monthly fee compensation per hour of downtime (capped at 100% of monthly hosting cost). Third-party monitoring every 5 minutes from multiple global locations ensures accuracy.
- +3 more outcomes
Companies that use Dewaweb
Customer profileNamed customers25 records
Ideal customer profiles3 records
Dewaweb technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
Feature10 records
Dewaweb partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core.
- DigiCertcoreDewaweb is a premium distributor of DigiCert SSL certificates in Indonesia, offering DigiCert's full product range including Secure Site (OV), Secure Site EV, Basic EV, Wildcard, and Multi-Domain SAN certificates. Dewaweb provides free SSL installation, guaranteed lowest pricing in Indonesia, and 30-day money-back guarantee on all DigiCert products.
- SectigocoreDewaweb is a premium distributor of Sectigo SSL certificates (formerly Comodo CA), the world's second-largest commercial trust provider. Products include Domain Validation, Organization Validation, Extended Validation, Multi-Domain, Wildcard, SMIME, and Code Signing certificates offered at competitive Indonesian pricing.
- GeoTrustcoreDewaweb is a premium distributor of GeoTrust SSL certificates (owned by DigiCert), offering True Business ID, QuickSSL Premium, Wildcard, and Multi-Domain certificates. All orders include dynamic site seal, free reissues, and 30-day money-back guarantee.
- ThawtecoreDewaweb is a premium distributor of Thawte SSL certificates, offering SSL 123, SSL Web Server, and Wildcard certificates with strong professional verification, encryption, dynamic site seal, unlimited server licensing, and free reissues.
- AMDcoreAMD EPYC Genoa Gen4 processors power all Dewaweb cloud hosting servers and VPS. Specifications include 96-98 cores, 192 threads, 384 MB L3 Cache per CPU Socket, DDR5 4800 MHz RAM, and AMD Infinity Guard for hardware-level security.
- LiteSpeed TechnologiescoreLiteSpeed Enterprise web server (replacing Apache/Nginx) powers all Dewaweb hosting plans, providing superior performance for dynamic applications through LSCache, server push capabilities, and resource efficiency advantages. LiteSpeed is listed as a key technology partner.
- Imunify360coreImunify360 is the primary Web Application Firewall (WAF) and security layer for all Dewaweb hosting, providing multi-vector protection against SQL injection, cross-site scripting (XSS), brute force attacks, and other web threats with automated threat response.
- StorpoolcoreStorpool provides the Software-Defined Storage infrastructure powering Dewaweb's triple data replication across three nodes, enabling automatic failover, high availability, and consistent performance for hosted workloads.
- cPanelcorecPanel is provided free with all Dewaweb cloud hosting plans, serving as the primary web hosting control panel for customer account management, email configuration, database administration, and file management.
- MailChannelscoreMailChannels Enterprise SMTP is integrated into Dewaweb's infrastructure to ensure reliable email delivery from Dewaweb servers, preventing spam flagging and improving inbox delivery rates for customer transactional and marketing emails.
- SpamExpertscoreSpamExperts Email Security protects all incoming and outgoing emails for Dewaweb customers, filtering spam, viruses, phishing, and malware from email traffic across the hosting platform.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Dewaweb competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Dewaweb social profiles
Digital presenceDewaweb compliance and trust
Trust signalCompliance4 records
Dewaweb financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dewaweb leadership team
Management profileNumber of profiles
Profiles1 record
Dewaweb subsidiaries and ownership
Company hierarchySubsidiaries7 records
Dewaweb funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dewaweb M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dewaweb
What does Dewaweb do?
Dewaweb sells managed cloud web hosting as its core product, delivered through tiered subscription plans (Scout through Oracle) running on AMD EPYC Genoa servers with NVMe storage, LiteSpeed Enterprise, Storpool software-defined storage, and triple-replicated high-availability architecture. The company also sells domain name registration across 100+ TLDs, resells SSL certificates from DigiCert, GeoTrust, Thawte, and Sectigo, and offers complementary services via sub-brands DewaVPS (cloud VPS), Dewacloud (developer PaaS), and Dewaguard (managed cybersecurity).
Is Dewaweb a public or private company?
Dewaweb is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Dewaweb founded?
Dewaweb was founded in 2014. It employs 11 to 50 people.
Where is Dewaweb based?
Dewaweb is headquartered in Jakarta, Indonesia, in the Asia region.
How does Dewaweb make money?
Six revenue lines are on record. Cloud Hosting Subscriptions are the primary driver. The others are domain Registration and Transfer, SSL Certificate Resale, premium Add-ons and Security Services, affiliate and Partner Program Revenue Share and dewacloud PaaS, DewaVPS, Dewaguard.
Does Dewaweb have an API?
No public API is recorded for Dewaweb.
What industry is Dewaweb in?
Dewaweb's product category is Cloud Web Hosting. Its primary akta.pro industry code is BPAEAOAC, Software License Resale & Optimization (Perpetual/Subscription), with a secondary code of HDABAAAJ, Cloud Networking Core Services (VPC/VNet, Load Balancing, DNS, NAT). Its NAICS code is 518 and its SIC code is 7370.