Total Clean

What Total Clean does

Total Clean is a UK-based commercial facility services company founded in 1988, headquartered in London, operating 21 regional offices across the United Kingdom with a workforce of 501-1,000 employees. The company's core offering is contract cleaning for commercial offices, supplemented by a broad services portfolio spanning deep cleaning, specialist decontamination (including Coronavirus and Monkeypox fogging services using electrostatic machinery), biohazard and crime-scene cleaning, window cleaning, carpet and floor care, pest control, washroom services, waste collection, grounds maintenance, laundry, and PAT testing. Total Clean runs its own-brand Total Defence eco-friendly cleaning consumables line using dissolvable sachet technology, and operates the MySiteOps proprietary digital platform for real-time auditing and proof-of-clean documentation aimed at regulated sectors such as healthcare and food production.

Total Clean serves more than 13 industry verticals, with offices/commercial buildings and medical/healthcare treated as primary segments and adjacent exposure to broadcasting, education, hospitality, industrial, pharmaceutical, construction/property, professional practices, retail, leisure, banking/finance, public sector, and automotive clients. Named enterprise and institutional customers include NHS England, the Inditex group (Zara, Massimo Dutti, Pull & Bear, Bershka, Stradivarius), Oxford University Press, Imperial College London, Eddie Stobart, Filmnation, Endemol Shine, Devonshires Solicitors, East Lancashire Medical Services, Holland & Barrett, Wren Kitchens, Splunk, Alzheimer's Society, Crystal Palace FC, Sutton United F.C., and Angelo Gordon (a 20+ year customer). The certification stack (ISO 9001, ISO 14001, UKAS 45001, CHAS Premium Plus, SafeContractor, CQC compliance, BICSc corporate membership, Cyber Essentials, CarbonZero, Infection Prevention Solutions partnership) positions the firm for regulated tenders.

The business model combines subscription/recurring contract cleaning with one-time specialist services, transactional residential fogging at fixed per-property pricing (£198-£306) and janitorial supplies sales. Go-to-market is direct enterprise field sales supported by phone (020 7935 5088) and online quote forms, complemented by a franchise network that operates the regional offices under the Total Clean brand umbrella. Marketing relies on SEO-optimised sector and regional landing pages, content marketing, and client testimonials. Carlos Garcia serves as Managing Director and CEO; the firm reports a 95% client retention rate and 587,264 satisfied customer visits since January 2021, and was recognised with multiple ACQ5 Global Awards in 2026.

Name

Total Clean

Legal name

Total Clean

Website

https://totalclean.co.uk

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Total Clean is a UK commercial facility services company founded in 1988, delivering contract cleaning, specialist decontamination, and pest control across more than 13 industry sectors from 21 regional offices, with proprietary MySiteOps auditing and own-brand eco-cleaning products.

Ownership category

akta.pro rank

Product category

Commercial Cleaning Services

NAICS

Janitorial Services (561720), Carpet and Upholstery Cleaning Services (56174)

SIC

Sanitary Services (4950), Soap, Detergents, Cleang Preparations, Perfumes, Cosmetics (2840)

akta.pro primary industry

General Commercial Janitorial (Recurring Contract Cleaning) (BPABABAA)

akta.pro secondary industries

Post-Construction & Final Clean Services (BPABABAD), Cleanroom & Controlled Environment Cleaning (BPABABAH)

Keywords

• Commercial cleaning services
• Facility management
• Deep cleaning services
• Decontamination services
• Pest control services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices18 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Contract Cleaning Services: Recurring contract cleaning services for commercial offices and businesses with flexible scheduling options including daily, weekly, or bespoke frequencies. Provides consistent, predictable revenue through long-term client relationships.
2. Specialist Cleaning Services: One-time or periodic specialist services including deep cleaning, decontamination/fogging (Monkeypox, Coronavirus), biohazard cleaning, crime scene cleaning, and end of tenancy cleaning.
3. Residential Fogging Services: Disinfectant fogging services for residential properties exposed to Monkeypox or for preventative COVID protection. Priced per property type (flat size, house size).
4. Janitorial Supplies: Supply of cleaning consumables including toilet roll, hand soap, sanitiser, wipes, mops and other janitorial products to existing clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Total Clean provides commercial contract cleaning services to offices and businesses across the UK, delivered through 21 regional offices (a mix of directly operated and franchise-operated). Its core offerings include daily office cleaning, deep cleaning, specialist decontamination (Coronavirus, Monkeypox, biohazard, crime scene), window cleaning, carpet and floor cleaning, washroom services, pest control, grounds maintenance, and janitorial supplies. It also sells its own Total Defence eco-friendly cleaning product range and offers residential fogging services.

Product overview

Total Clean is a commercial cleaning services company offering a comprehensive portfolio of cleaning and decontamination services. The core offering includes office cleaning (daily, weekly, bespoke frequencies) and deep cleaning services. The company provides specialized decontamination services including Coronavirus/Covid deep cleaning, Monkeypox decontamination, and biohazard cleaning. Supporting services include carpet/upholstery cleaning, floor cleaning, window cleaning, washroom services, waste collection, pest control, grounds maintenance, laundry services, PAT testing, pressure washing, and janitorial supplies. The company has developed its own Total Defence eco-friendly cleaning product range. Services are organized by sector including medical/healthcare, education, hospitality, industrial, banking/finance, fintech, pharmaceutical, broadcasting studios, and property management. Total Clean operates through a network of regional offices across the UK with franchise opportunities available.

Differentiator

Problem solved

Functional benefit

Brands

• Total Defence: Own bespoke range of environmentally friendly cleaning products including virucidal trigger spray, hand gel, and fogging service for medical practices and clinical environments.

Products and services

• Office Cleaning Recurring contract cleaning of commercial offices covering workstations, meeting rooms, kitchens, washrooms, reception areas, and waste management, with flexible scheduling frequencies for commercial clients.
• Deep Cleaning Services Thorough one-off or periodic cleaning that eliminates bacteria and germs beyond standard surface cleaning, providing deeper specialist treatment across all surfaces.
• Window Cleaning Professional interior and exterior window cleaning using eco-friendly long-reach water pump systems for commercial buildings.
• Carpet and Upholstery Cleaning Cleaning of carpets and upholstery using vacuuming and intensive steam cleaning to remove dirt and maintain vibrancy in commercial settings.
• Floor Cleaning Professional cleaning and maintenance of hard floors with expertise across different materials to avoid damage.
• Pest Control Professional pest management services for commercial and residential properties, including prevention and removal of infestations.
• Janitorial Supplies Supply and delivery of cleaning products, tools, soap, toilet roll, hand sanitiser, wipes, mops, and other hygiene essentials for ongoing office maintenance.
• Washroom Services Professional washroom cleaning and maintenance for commercial premises, including consumables replenishment.
• Waste Collection Commercial waste management and collection services for business premises.
• Grounds Maintenance Outdoor maintenance services for commercial properties including landscaping upkeep.
• Laundry Services Professional laundry services for commercial businesses, including regular linen and uniform cleaning.
• Portable Appliance Testing (PAT) Electrical safety testing of portable appliances for commercial settings to ensure regulatory compliance.
• Pressure Washing High-pressure cleaning services for exterior surfaces and large areas including building façades and outdoor commercial spaces.
• Keyholder Service Building access management including unlocking, locking, and alarm management for client premises.
• End of Tenancy Cleaning Professional cleaning of residential and commercial properties at the end of tenancy agreements to prepare for new occupants.
• Coronavirus/Covid Deep Clean Specialist decontamination cleaning following Public Health England guidelines, using fogging technology to destroy traces of the Covid-19 virus in commercial and residential premises.
• Monkeypox Decontamination Service Specialist decontamination cleaning service for properties exposed to Monkeypox, following Public Health England safety guidelines using fogging technology.
• Biohazard Cleaning Services Professional biohazard cleaning including safe handling and disposal of hazardous materials in commercial and residential settings.
• Crime Scene Cleaning Services Professional crime scene and trauma scene cleaning and decontamination services for affected premises.
• Residential Fogging for Monkeypox Residential fogging service for homes exposed to Monkeypox, using medical-grade disinfectant solutions with pricing per property type (Studio Flat £198 through 4 Bed House £306, VAT included).
• VIP Services Premium bespoke cleaning services for high-profile clients and VIP properties.
• Total Defence Range Own-brand eco-friendly cleaning product line using advanced dissolving sachet technology to eliminate plastic waste, spanning glass cleaner to anti-viral floor and washroom cleaners.
• Medical Cleaning Services Expert cleaning services for healthcare and medical facilities including hospitals, GP surgeries, dental surgeries, and CQC-compliant environments.
• Education Cleaning Services Professional cleaning services for educational facilities including schools, colleges, universities, and nurseries.
• Hospitality Cleaning Services Cleaning services for hotels, pubs, restaurants, and event venues in the hospitality sector, with flexible out-of-hours scheduling.
• Industrial Cleaning Services Cleaning services for factories and warehouses, handling routine cleans and detailed deep cleans with safety-compliance expertise.
• Pharmaceutical Cleaning Specialized cleaning services for pharmaceutical facilities ensuring areas are thoroughly cleaned to prevent contamination in sterile manufacturing environments.
• Builders Clean Post-construction cleaning services removing debris and preparing newly built or refurbished properties for developers, contractors, and site managers.
• Broadcasting Studio Cleaning Cleaning services for TV, radio, and film studios ensuring professional maintenance of broadcasting spaces with flexible scheduling around productions.
• Banking and Finance Cleaning Specialized cleaning services for banking and financial buildings with regular, deep, or one-off cleaning options that meet security and discretion requirements.
• Fintech Cleaning Cleaning services for fintech companies across all floors and areas with daily, regular, or weekly schedules.

Quantifiable outcome

• 587,264 satisfied customer visits since January 2021
• +2 more outcomes

Named customers29 records

Segments14 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators5 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Mitie Group: UK-listed facilities services group whose cleaning and hygiene division directly competes with Total Clean's contract commercial cleaning business for the same enterprise and regulated-sector clients. Mitie's Cleaning & Hygiene segment offers janitorial services to offices, healthcare, education and retail across the UK.
• OCS Group: International contract services company with a significant UK cleaning business serving offices, healthcare, education, retail and public sector. Comparable in offering multi-sector recurring commercial cleaning under long-term contracts.
• Atalian Servest: UK-focused facilities services provider offering contract cleaning, janitorial services and specialist cleaning across commercial, healthcare and education. Closely matches Total Clean's multi-sector contract cleaning model.
• Bidvest Noonan: Major UK and Ireland contract cleaning and facilities services company serving enterprise clients across financial services, healthcare, retail and public sector. Directly competes with Total Clean on contract scope and customer profile.
• Cleanology: London-based commercial cleaning company serving corporate offices, schools and event venues with a similar focus on quality, sustainability and ESG credentials. Comparable in scale, geography and target customer segments.
• Churchill Group: UK contract cleaning and support services company with a similar franchise-style regional structure serving enterprise clients. Comparable offering across office cleaning, window cleaning, washroom and janitorial services.
• JAN-PRO UK: Commercial cleaning franchise operating in the UK with a master-franchise structure serving offices, healthcare and retail. Comparable to Total Clean's franchise-led regional expansion model and target customer base.
• ServiceMaster Clean UK: UK commercial cleaning franchise network offering contract cleaning, carpet cleaning and specialist cleaning. Operates a similar franchise-driven delivery model and overlaps with Total Clean in office and healthcare segments.

Broad incumbents

• Sodexo: Global facilities management and food services giant with a UK cleaning services division serving enterprises, healthcare and education. Comparable on cleaning scope and target segments but with a much broader service portfolio.
• Compass Group: Global contract services group whose support services segment includes commercial cleaning for corporate, healthcare and education clients. Overlaps with Total Clean's office and institutional cleaning offerings but operates at much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/total-clean-services
• Xx.com/TotalCleanServ
• Facebookfacebook.com/profile.php

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Total Clean