Maine Water
Maine Water is a PUC-regulated public water utility and subsidiary of H2O America (Nasdaq: HTO) serving more than 32,000 customers across 21 Maine communities. It operates 12 water systems and ~600 miles of pipe, with revenue from regulated water rates, the Linebacker protection plan, and municipal billing contracts.
- Company typePrivate
- Founded1890
- HeadquartersClinton Township, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
Maine Water firmographics
Firmographics- Name
- Maine Water
- Legal name
- Maine Water, Inc.
- Website
- https://mainewater.com
- Company type
- Private
- Founded year
- 1890
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Maine Water is a PUC-regulated public water utility and subsidiary of H2O America (Nasdaq: HTO) serving more than 32,000 customers across 21 Maine communities. It operates 12 water systems and ~600 miles of pipe, with revenue from regulated water rates, the Linebacker protection plan, and municipal billing contracts.
- Ownership category
- akta.pro rank
Maine Water industry classification
Industry- Product category
- Water Utility Services
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132)
- SIC
- Water Supply (4941), Electric, Gas & Sanitary Services (4900)
- akta.pro primary industry
- Water Quality Monitoring, Compliance & Reporting (Sampling, Lab, Regulatory) (EUANAAAG)
- akta.pro secondary industries
- Water Resources & Watershed Protection (BPAGAGAK), Water & Wastewater Compliance (NPDES/Stormwater, Pretreatment, Drinking Water/SDWA) (EUAHABAB)
Keywords
Where Maine Water is headquartered
LocationHeadquarters
- HQ city
- Clinton Township
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Maine Water business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Water Utility Services: Regulated water utility providing water service to more than 32,000 customers in 21 Maine towns. Revenue comes from water rates approved by Maine Public Utilities Commission. Most residential customers billed quarterly, with some larger business customers billed monthly.
- Linebacker Protection Program: Optional residential service line protection plan at $94/year covering repairs or replacement of leaking underground water service lines up to $10,000 in annual coverage
- Municipal Billing Services: Contracted billing and customer service support for municipal wastewater operations, such as the City of Biddeford sewer customers
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Residential Water Service |
| Subscription | Annual | Linebacker Protection Plan |
| Subscription | Annual | Water Residential Affordability Program (WRAP) |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Maine Water product offering
Product offeringCore offering
Maine Water is a regulated public water utility that collects, treats, and distributes drinking water to more than 32,000 customers across 21 Maine towns through 12 public water systems and nearly 600 miles of distribution pipe. Beyond core water service, the company offers the Linebacker residential service line protection plan, an income-based affordability program (WRAP), contracted municipal water system operations, sewer billing services for municipalities, water quality testing, and conservation partnerships.
Product overview
Maine Water is a public water utility providing core water service (drinking water collection, treatment, and distribution) and fire protection to more than 32,000 customers in 21 Maine towns. The company operates 12 public water systems through nearly 600 miles of pipe. The product portfolio includes core water utility service, supplemented by the Water Residential Affordability Program (WRAP) offering 22% discounts for income-eligible customers, the Linebacker Protection Plan ($94/year) covering residential water service line repairs up to $10,000, rain barrel discount programs, comprehensive billing and customer service (including sewer billing for municipalities), water quality testing and reporting (110,000+ tests annually), and an interactive lead service line inventory mapping tool. The company is a subsidiary of H2O America and is regulated by the Maine Public Utilities Commission.
Differentiator
Problem solved
Functional benefit
Brands
- Linebacker Protection: A water service line protection program covering repairs up to $10,000 annually for water service line leaks from the curb valve up to and including the first shutoff valve in the house.
Products and services
- Water Service (Core Utility)
- Linebacker Protection Plan
- Municipal Sewer Billing and Customer Service
- Municipal Water System Operation and Maintenance
Quantifiable outcome
- 110,000+ water quality tests conducted annually on 120+ water quality parameters
- +4 more outcomes
Companies that use Maine Water
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Maine Water technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Maine Water partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- City of BiddefordcoreCity contracted Maine Water Company to handle all billing, collection, and customer service inquiries for the city's wastewater operations. Complex changeover required migrating large amounts of information to Maine Water's billing system. Maine Water's customer satisfaction ratings average nearly 90%.
- Maine Coast Heritage Trust (MCHT)corePartnership to permanently conserve 257 acres of forest and open space in a key watershed area of the Saco River in western Biddeford. The protected land includes 4,000 feet along Swan Pond Brook and vital habitat for Maine's native species. Agreement has full support from City of Biddeford. MCHT is a nonprofit land conservation organization protecting vital coastal lands and waters in Maine.
- Coastal Mountains Land TrustcoreDecade-long partnership protecting more than 1,500 acres of open space on Maine's midcoast, including Mirror Lake and Grassy Pond which are important sources of drinking water for six coastal communities. Added 29 acres on Spruce Mountain in September 2024. Maine Water also donated $10,000 to fund continued conservation work.
- Town of BerwickcoreTown contracted Maine Water for day-to-day operation and maintenance of the town's water system, including treatment facility, water mains, billing, and other key functions. Berwick citizens continue to legally own the water system; town sets rates and owns distribution infrastructure.
- Trout UnlimitedminorPartnership to remove the Frost Gully Dam in Freeport, allowing Frost Gully Brook to return to its natural state. Dam removal helps restore cold-water stream habitat for Brook Trout and 'salters'. Also partnered with Freeport Conservation Trust on this initiative.
- Freeport Conservation TrustminorPartnered with Maine Water and Trout Unlimited to remove Frost Gully Dam and restore Frost Gully Brook to its natural state after more than 100 years.
- Upcycle ProductsminorPartnership to offer Maine Water customers the opportunity to purchase upcycled rain barrels at a discounted rate through Upcycle Products' website. Rain barrels allow customers to collect roof runoff for watering plants, lawns, and car washing.
Scale indicators13 records
Recent moves8 records
Expansion highlights6 records
Maine Water competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
Maine Water social profiles
Digital presenceMaine Water compliance and trust
Trust signalCompliance5 records
Maine Water financial estimates
Financial estimateRevenue estimate
Valuation estimate
Maine Water leadership team
Management profileNumber of profiles
Profiles7 records
Maine Water funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Maine Water M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Maine Water
What does Maine Water do?
Maine Water is a regulated public water utility that collects, treats, and distributes drinking water to more than 32,000 customers across 21 Maine towns through 12 public water systems and nearly 600 miles of distribution pipe. Beyond core water service, the company offers the Linebacker residential service line protection plan, an income-based affordability program (WRAP), contracted municipal water system operations, sewer billing services for municipalities, water quality testing, and conservation partnerships.
Is Maine Water a public or private company?
Maine Water is a private company. It is classified as corporate owned and is currently operating.
When was Maine Water founded?
Maine Water was founded in 1890. It employs 11 to 50 people.
Where is Maine Water based?
Maine Water is headquartered in Clinton Township, United States, in the North America region.
How does Maine Water make money?
Three revenue lines are on record. Water Utility Services are the primary driver. The others are linebacker Protection Program and municipal Billing Services.
Does Maine Water have an API?
No public API is recorded for Maine Water.
What industry is Maine Water in?
Maine Water's product category is Water Utility Services. Its primary akta.pro industry code is EUANAAAG, Water Quality Monitoring, Compliance & Reporting (Sampling, Lab, Regulatory), with a secondary code of BPAGAGAK, Water Resources & Watershed Protection. Its NAICS code is 2213 and its SIC code is 4941.