USAM

What USAM does

USAM Technology Solutions Private Limited is an Indian IT solutions integrator and multi-brand authorized dealer headquartered in Mylapore, Chennai, with 25+ years of operating history and 101–250 employees. The company sells and services HP computing and printing hardware (workstations, desktops, laptops, A3/A4 printers, large-format DesignJet, HP Indigo digital presses, 3D printers), Autodesk and Bentley Systems design/engineering software, Zoho business applications and ManageEngine IT management tools, Poly unified communications hardware, and HPE/HPE-AI infrastructure solutions. Beyond product resale, USAM delivers professional services including Managed IT Services, Managed Print Services, CAD Services (2D/3D drafting, digitization, structural detailing), BIM Services (4D/5D/6D BIM implementation, clash coordination, modeling, training), cybersecurity, IIoT, cloud, and digital transformation solutions.

The company's business model blends one-time hardware and software resale with recurring managed services, AMC/extended warranty contracts, Zoho subscription resale, and per-project professional services. USAM operates as an HP Authorized Service Delivery Partner, Autodesk Gold Partner, Bentley Systems partner, Zoho authorized partner, and HPE strategic partner — these OEM certifications form the core of its value proposition and competitive positioning. The company serves 3,000+ organizations across ten verticals including AEC, manufacturing, civil infrastructure, IT/ITes, banking, healthcare, education, hospitality, media/graphic art, and print service bureaus, with primary geographic concentration in Tamil Nadu and Kerala. Pricing is quote-based across the portfolio with managed print services offering documented cost savings of up to 30%. The company is privately held, founder-managed, and bootstrapped with no institutional funding, M&A history, or public financial disclosures.

Name

USAM

Legal name

USAM Technology Solutions Private Limited

Website

https://usam.in

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

USAM Technology Solutions is a Chennai-based multi-brand IT solutions integrator and authorized dealer for HP, Autodesk, Bentley, Zoho, and HPE, serving 3,000+ organizations across ten verticals in Tamil Nadu and Kerala with hardware resale, managed IT services, CAD/BIM professional services, and emerging AI/IIoT/cloud solutions.

Ownership category

akta.pro rank

Product category

IT Solutions and Services

NAICS

Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

Keywords

• IT solutions provider
• Managed IT services
• HP authorized dealer
• BIM CAD services
• Enterprise infrastructure

Headquarters

HQ city

Mylapore

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hardware Product Sales: Sale of HP computing hardware including desktops, laptops, workstations, monitors, printers (A3/A4), scanners, large format printers, 3D printers (FDM, SLA, MJF), HP Indigo digital presses, and consumables (ink/toner cartridges). Products are sold as authorized HP dealer.
2. Managed IT Services: Ongoing managed services covering data centre establishment, IT facilities management, remote management, managed security, system integration, and infrastructure optimization. Provided as subscription-like recurring service with SLA commitments.
3. CAD and BIM Professional Services: Engineering CAD services (2D drafting, 3D modeling, structural detailing, plotting/printing/scanning, digitization) and BIM services (management, consultancy, modeling, clash detection, 2D-to-3D conversion, training). Billed per project or engagement.
4. AMC and Extended Warranty Services: Annual Maintenance Contracts and warranty extension through HP Care Pack services for hardware protection and support.
5. Hardware Rental and Leasing: IT asset rental and leasing for desktops, laptops, printers, plotters, and servers, providing customers with flexible access to equipment without capital purchase.
6. Zoho Business Solutions: Implementation and resale of Zoho applications (CRM, Books, People, Projects, Desk, Creator, FSM) as authorized Zoho partner, plus Zoho ManageEngine products (ServiceDesk Plus, OpManager, ADManager Plus, Endpoint Central, Log360).
7. BIM Training: BIM workshops and training courses for architects, engineers, project managers, contractors, and students, delivered as professional training services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

USAM Technology Solutions is an authorized multi-brand IT solutions integrator that distributes and supports HP computing and printing hardware, Autodesk and Bentley design/engineering software, and Zoho business applications. Beyond product resale, the company delivers professional CAD and BIM services (2D/3D drafting, structural detailing, modelling, clash coordination), managed IT services (facility management, managed print, remote management, security and surveillance), and enterprise solutions spanning hybrid IT, cloud, backup/DR, network infrastructure, IIoT, and AI/HPC.

Product overview

USAM Technology Solutions is an IT solutions provider offering a comprehensive portfolio of products and services. The company operates as a multi-brand integrator selling and supporting HP computing and printing hardware (workstations, desktops, laptops, monitors, printers, 3D printers, and HP Indigo digital presses), Poly video conferencing and audio solutions, Autodesk and Bentley Systems design/engineering software, and Zoho business applications. Beyond product sales, USAM delivers professional services including Managed IT Services, Managed Print Services, CAD Services (2D/3D drafting, digitization, plotting, structural detailing), and BIM Services (modelling, clash coordination, implementation). The company also provides enterprise solutions spanning Hybrid IT, Deep Learning/AI/HPC, Cloud Solutions, IIoT Solutions, Cybersecurity Solutions, and Network Infrastructure Solutions. USAM primarily serves customers in Tamil Nadu and Kerala, India, with a focus on AEC, manufacturing, banking, education, and healthcare industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Autodesk AEC Collection Integrated BIM tools for building design, civil infrastructure, and construction workflows including Revit, Civil 3D, InfraWorks, and structural analysis software, sold to AEC firms through Autodesk Gold Partner status.
• Autodesk Product Design and Manufacturing Collection Comprehensive 3D CAD/CAM/CAE software suite including Inventor, Nastran In-CAD, HSM, and Fusion 360 for product design and manufacturing customers.
• AutoCAD Specialized Toolsets AutoCAD bundled with seven specialized industry-specific toolsets including Architecture, Electrical, Mechanical, MEP, Map 3D, Plant 3D, and Raster Design for targeted industry workflows.
• Bentley Systems Software (STAAD, MicroStation, OpenSeries) Infrastructure design and engineering software including STAAD for structural analysis, MicroStation for CAD, and specialized tools for rail, bridge, and plant design, provided with implementation, licensing, technical support, and workforce training.
• HP Computing Solutions HP workstations, desktops, laptops, monitors, and all-in-one PCs for business and professional use, including Z series workstations, Elite and ProBook notebooks, distributed as an authorized HP dealer.
• HP Printing Solutions HP A4 and A3 printers, scanners, large format printers (DesignJet, PageWide XL), HP Indigo digital presses, and 3D printers (FDM, SLA, MJF technologies) sold as authorized HP dealer.
• Poly Video Conferencing Solutions Video bars (Studio V52, V72, G62), touch controllers, and audio solutions for professional meeting rooms, compatible with Zoom, Microsoft Teams, and Google Meet.
• Poly Audio Solutions Professional headsets including Blackwire 3220, Voyager 4320, Voyager Free 60 series earbuds, and Poly Sync speakerphones for unified communications in enterprises.
• Managed IT Services Comprehensive IT infrastructure management including data center establishment, IT facilities management, remote management, managed security, and system integration, delivered with SLA commitments.
• Managed Print Services End-to-end print infrastructure optimization, monitoring, and management services to reduce printing costs and improve workflow efficiency for organizations using HP and other printing fleets.
• CAD Services 2D and 3D drafting, digitization, document management, plotting, printing, scanning, solid modelling, and structural detailing services delivered to AEC and manufacturing clients.
• BIM Services Building Information Modelling services including management, consultancy, implementation, modelling, clash coordination, library creation, and 2D-to-3D conversion for AEC firms.
• Hybrid IT Solutions Software-defined and cloud solutions for hybrid infrastructure management, multi-cloud management, and on-premises Azure services targeting enterprise customers.
• Deep Learning, AI and HPC Solutions High-performance computing and AI infrastructure solutions for deep learning, simulation, and real-time insights from data, built on HPE platforms with NVIDIA GPU technology.
• Cloud Solutions Public, private, and hybrid cloud services including IaaS with scalable virtualized computing, storage, and network management for enterprise customers.
• IIoT Solutions Industrial Internet of Things solutions for smart manufacturing, remote asset monitoring, energy management, industrial automation, and supply chain visibility with AI/ML capabilities.
• Cybersecurity Solutions Network security, endpoint security, cloud security, data protection, compliance support, threat intelligence, incident response, and security awareness training for enterprise customers.
• Zoho Business Solutions Zoho CRM, Books, People, Projects, Desk, Creator, FSM and ManageEngine products (ServiceDesk Plus, OpManager, ADManager Plus, Endpoint Central, Log360) for business operations, sold and implemented as an authorized Zoho partner.
• Backup and DR Solutions Enterprise backup and disaster recovery services combining cloud and on-premises infrastructure for mission-critical applications.
• Network Infrastructure Solutions Wired and wireless networking solutions including Aruba-based campus and branch networking with centralized management platforms for enterprise customers.
• IT Security and Surveillance CCTV systems, fire alarm systems, biometric access control, and visitor management solutions integrated with intelligent video motion detection for enterprise physical security.
• BIM Workshops and Training BIM workshops and training courses for architects, engineers, project managers, contractors, and students, delivered as professional training services through usamcad.in.
• AMC and Extended Warranty Services Annual Maintenance Contracts and HP Care Pack warranty extension services providing ongoing hardware protection and support for deployed equipment.
• IT Asset Rental and Leasing IT asset rental and leasing for desktops, laptops, printers, plotters, and servers, providing customers with flexible access to equipment without capital purchase.

Quantifiable outcome

• Up to 30% savings on printing running costs through Managed Print Services
• +1 more outcomes

Segments10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• HP (Hewlett-Packard)coreChannel Partner/ Reseller/ DistributorUSAM is an HP Authorized Service Delivery Partner, HP registered Supplies Reseller (RSR) for inks & toners, and authorized HP dealer covering HP computing (desktops, laptops, workstations, monitors), HP printing (A3/A4 printers, DesignJet large format, HP Indigo digital presses), scanners, and consumables. The company provides warranty services, AMC, installation, and break-fix support for HP products.
• AutodeskcoreChannel Partner/ Reseller/ DistributorUSAM is an Autodesk Gold Partner providing Autodesk software solutions including AutoCAD, Revit, Civil 3D, InfraWorks, Navisworks, Advance Steel, Robot Structural Analysis, and more. Services include tailored implementation, workforce training, and technical support.
• Bentley SystemscoreChannel Partner/ Reseller/ DistributorUSAM is a Bentley Systems partner offering platforms including STAAD, Microstation, Autopipe, Open Rail, Open Bridge, and Open Plant. Services include tailored implementation, streamlined licensing & subscriptions, technical support, workforce training, and seamless integration with existing CAD/CAE and BIM workflows.
• Zoho CorporationcoreChannel Partner/ Reseller/ DistributorUSAM is an authorized Zoho partner providing Zoho business applications including CRM, Books, People, Projects, Desk, Creator, and FSM. Additionally resells Zoho ManageEngine products including ServiceDesk Plus, OpManager, ADManager Plus, Endpoint Central, and Log360.
• HPE (Hewlett Packard Enterprise)coreStrategic or Co-development PartnerUSAM presents HPE IT transformation solutions combining software-defined infrastructure, hybrid cloud management, AI/deep learning, backup & disaster recovery, and network infrastructure. HPE provides the technology platforms while USAM delivers implementation and services. Featured enterprise solutions include Hybrid IT Solutions, Deep Learning/AI/HPC, Backup & DR, and Network Infrastructure Solutions.
• Poly (Plantronics)minorChannel Partner/ Reseller/ DistributorUSAM distributes Poly video conferencing and audio solutions including Poly Studio V52/V72/G62 video bars, Poly TC10 touch controller, Poly Blackwire/Voyager headsets, Poly Sync speakerphones, and Voyager Free 60 earbuds for enterprise meeting and collaboration needs.
• MicrosoftminorChannel Partner/ Reseller/ DistributorListed as a partner brand on USAM's website, indicating a reselling or integration relationship for Microsoft products or cloud services.
• AdobeminorChannel Partner/ Reseller/ DistributorListed as a partner brand on USAM's website, indicating a reselling or integration relationship for Adobe products.
• ZohominorChannel Partner/ Reseller/ DistributorListed as a partner brand alongside Zoho ManageEngine products including ServiceDesk Plus, OpManager, ADManager Plus, Endpoint Central, and Log360 for IT management and security.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Compuage Infocom: Compuage Infocom is an Indian IT distribution and solutions company specializing in HP and other enterprise brands, with system integration and value-added services — comparable to USAM in product mix and authorized-channel distribution model.
• Rashi Peripherals: Rashi Peripherals is one of India's largest national IT distribution companies for HP and other enterprise brands, offering hardware distribution, value-added services, and system integration — closely matching USAM's authorized HP dealer and integrated IT solutions model.
• Redington India: Redington is India's largest IT products and services distribution platform, distributing HP, Autodesk, and other enterprise brands via authorized channel relationships and offering managed IT services — directly comparable to USAM's hardware distribution and value-added services model, though at vastly larger national scale.
• Savex Technologies: Savex Technologies is a major pan-India IT distributor offering hardware, enterprise software, and integrated IT services through authorized partnerships — a comparable authorized-channel distribution and services business to USAM.

Broad incumbents

• Ingram Micro India: Ingram Micro is a global IT distribution giant operating in India, offering broad IT product distribution, supply chain services, and integration support — a larger, broader incumbent in the same authorized distribution and IT services space as USAM.
• Netmagic (NTT Data): Netmagic (now part of NTT Data) is a major Indian managed IT services and data center provider — a broader incumbent in the managed IT services segment that competes with USAM's managed services offering, particularly for enterprise customers in South India.
• HCL Infosystems: HCL Infosystems is a large Indian IT products and services company offering hardware distribution, system integration, and managed services across the country — a broader incumbent operating in many of the same IT distribution and services categories as USAM.

Regional players

• CADworks India: CADworks India is a regional CAD/BIM services provider in India offering outsourced design, drafting, and BIM services to AEC customers — directly comparable to USAM's CAD and BIM professional services line, particularly the 4D/5D BIM capabilities.
• Trimark Solutions: Trimark Solutions is an IT solutions and services provider operating in regional Indian markets, offering CAD/BIM services, IT infrastructure, and managed services — a regional peer with comparable service portfolio to USAM.

Emerging players

• Inspira Enterprise: Inspira Enterprise is an India-focused IT services and systems integration company providing managed IT services, cybersecurity, and enterprise solutions — a comparable emerging player in managed IT services, though operating at larger scale and broader geographic reach than USAM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/UsamTech
• Facebookfacebook.com/usam.technology
• LinkedInlinkedin.com/company/usam-technoloy-solutions-p-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about USAM