Palm Facility Services
Palm Facility Services is a privately held, Washington Metropolitan area-based integrated facility services company delivering commercial cleaning, building engineering and maintenance, construction cleaning, and special services to commercial real estate, healthcare, data center, education, and non-profit clients.
- Company typePrivate
- Founded2005
- HeadquartersKensington, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Palm Facility Services does
Palm Facility Services is a privately held, Maryland-incorporated facility services company headquartered in Kensington, MD, operating across the Washington Metropolitan area. Founded in 2005 by Lance Ford and Herb Palm, the company delivers four service divisions: Commercial Cleaning (day porter, nightly janitorial, critical environment cleaning, floor and carpet care), Building Engineering and Maintenance (stationary and route engineers, HVAC and mechanical oversight, work order management), Construction Cleaning (post-construction and data center construction cleaning), and Special Services (carpet, glass, pressure washing, stone restoration, disinfecting). These four divisions are unified under an Integrated Facility Services (IFS) model, providing clients with a single accountable partner and centralized management. The company serves building owners, property managers, healthcare and medical offices, data center operators, higher education and K–12 institutions, general contractors, non-profits, and event/community venues.
The business operates as a professional services firm with quote-based pricing and flexible engagement terms—no long-term contracts are required. Revenue is generated through bundled or standalone service programs with unit-pricing scoped to project size, complexity, timeline, phasing, labor intensity, and specialty requirements. GTM is direct-sales-led, anchored by a website quote request funnel and long-standing relationships with CRE owners and developers in the DC metro. Service delivery is supported by a workforce of more than 400 employees managing in excess of 10 million square feet of commercial and multifamily assets. Distribution is regional only; there is no national footprint disclosure. Marketing is light-touch: organic LinkedIn/Facebook/YouTube presence, blog content on facility topics, and PR around leadership milestones.
The company is currently in a transitional phase following Matt Palm's assumption of sole ownership on June 4, 2026, moving from the original founding-partner structure. Ownership has remained in the Palm family/inner circle, with no disclosed institutional or private equity backing. The firm has no software platform, no AI/ML capabilities, and no app or API surface—it is a pure-play labor-intensive services business differentiated by IFS bundling, green cleaning practices, and a long-tenured regional client base.
Palm Facility Services firmographics
Firmographics- Name
- Palm Facility Services
- Legal name
- Palm Facility Services
- Website
- https://palmfs.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Palm Facility Services is a privately held, Washington Metropolitan area-based integrated facility services company delivering commercial cleaning, building engineering and maintenance, construction cleaning, and special services to commercial real estate, healthcare, data center, education, and non-profit clients.
- Ownership category
- akta.pro rank
Palm Facility Services industry classification
Industry- Product category
- Facility Management Services
- NAICS
- Facilities Support Services (5612), Administrative and Support Services (561)
- SIC
- Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD)
- akta.pro secondary industries
- General Commercial Janitorial (Recurring Contract Cleaning) (BPABABAA), Commercial Office & Corporate Janitorial (IMAIADAA)
Keywords
Where Palm Facility Services is headquartered
LocationHeadquarters
- HQ city
- Kensington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Palm Facility Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Others
Revenue model
- Integrated Facility Services: Palm Facility Services generates revenue through bundled service programs combining commercial cleaning, building engineering and maintenance, construction cleaning, and special services. The company offers flexible service options with no long-term contracts required, pricing projects based on scope, size, complexity, timeline, and staffing requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Custom project-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Palm Facility Services product offering
Product offeringCore offering
Palm Facility Services delivers integrated facility management for commercial properties through four service divisions—Commercial Cleaning, Building Engineering and Maintenance, Construction Cleaning, and Special Services—delivered under a unified Integrated Facility Services model. The company serves building owners, property managers, and commercial real estate professionals in the Washington Metropolitan area with a workforce of 400+ employees.
Product overview
Palm Facility Services is a facility management company operating four distinct service divisions—Commercial Cleaning, Building Engineering and Maintenance, Construction Cleaning, and Special Services—as separate but complementary core offerings. These four divisions are unified under an Integrated Facility Services (IFS) model that provides centralized coordination and a single point of accountability. The company does not offer a software platform; its products are service-based, spanning janitorial, engineering, construction cleanup, and specialized cleaning capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Commercial Cleaning Foundational service offering delivering disciplined, high-performance cleaning programs for commercial office environments, including day porter, nightly janitorial, critical environment cleaning, floor and carpet care, QA and digital inspection reporting, and green cleaning practices.
- Building Engineering and Maintenance
- Construction Cleaning
- Special Services
- Integrated Facility Services (IFS)
Companies that use Palm Facility Services
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles5 records
Palm Facility Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Palm Facility Services partnerships and signals
Strategic signalScale indicators3 records
Recent moves3 records
Expansion highlights3 records
Palm Facility Services competitors and assessment
Company assessmentMarket position
Competitive moat2 records
Key risks6 records
Key highlights6 records
Customer concentration
Palm Facility Services social profiles
Digital presencePalm Facility Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Palm Facility Services leadership team
Management profileNumber of profiles
Profiles1 record
Palm Facility Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Palm Facility Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Palm Facility Services
What does Palm Facility Services do?
Palm Facility Services delivers integrated facility management for commercial properties through four service divisions—Commercial Cleaning, Building Engineering and Maintenance, Construction Cleaning, and Special Services—delivered under a unified Integrated Facility Services model. The company serves building owners, property managers, and commercial real estate professionals in the Washington Metropolitan area with a workforce of 400+ employees.
Is Palm Facility Services a public or private company?
Palm Facility Services is a private company. It is classified as family owned and is currently operating.
When was Palm Facility Services founded?
Palm Facility Services was founded in 2005. It employs 101 to 250 people.
Where is Palm Facility Services based?
Palm Facility Services is headquartered in Kensington, United States, in the North America region.
How does Palm Facility Services make money?
One revenue line is on record: integrated Facility Services.
Does Palm Facility Services have an API?
No public API is recorded for Palm Facility Services.
What industry is Palm Facility Services in?
Palm Facility Services's product category is Facility Management Services. Its primary akta.pro industry code is IMAIAAAD, Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk), with a secondary code of BPABABAA, General Commercial Janitorial (Recurring Contract Cleaning). Its NAICS code is 5612 and its SIC code is 8744.