Med Express Ambulance

What Med Express Ambulance does

MedExpress Ambulance Service is a regional emergency medical services (EMS) provider headquartered in Alexandria, Louisiana, operating continuously since 1992. The company delivers 911 emergency response, non-emergency ambulance transportation, interfacility transfers, and specialty medical transport to rural Louisiana patients, healthcare facilities, municipalities, and event organizers, employing approximately 175 professionals. Since 2022 it has operated as a wholly-owned subsidiary of Global Medical Response (GMR), the largest integrated air-and-ground mobile medical care provider in the United States, retaining its local MedExpress brand while accessing GMR's national infrastructure.

The service portfolio spans 911 emergency response, basic life support (BLS), advanced life support (ALS), specialty/critical care transport (including neonatal and pediatric intensive care), interfacility transportation, bariatric transport, wheelchair van services, event medical standby (including motorsports safety coverage), and federal disaster response. Operations are coordinated through a 24/7/365 dispatch communication center using MedComm computer-assisted dispatch, GPS-based vehicle tracking, enhanced E-911 interfaces with regional 911 centers, and acuity-based resource deployment. The company also operates an EMS Training Center and offers premium compensation for advanced certifications to support clinical staffing.

Revenue is generated on a fee-for-service basis across four primary streams: emergency ambulance billing to patients, insurers, and Medicare/Medicaid; scheduled non-emergency interfacility transports; contracted event standby services; and federal disaster response contracts. Go-to-market is event-driven through 911 dispatch combined with direct enterprise sales to hospitals, clinics, municipalities, and event organizers across rural Louisiana. Pricing is not publicly disclosed; billing inquiries route through a centralized 800 number and patient portal operated under the AMR/GMR corporate umbrella.

Name

Med Express Ambulance

Legal name

MedExpress Ambulance Service

Website

https://medexpress.net

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

MedExpress Ambulance Service provides emergency and non-emergency ambulance transportation to rural Louisiana patients, healthcare facilities, and government entities. A subsidiary of Global Medical Response since 2022, it operates 24/7 dispatch with computer-assisted coordination across a fleet of specialty ambulances.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Health Services (8000)

akta.pro primary industry

Private EMS Providers (Contract/Interfacility) (HLAFANAB)

akta.pro secondary industries

Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF), Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)

Keywords

• Emergency medical services
• Ambulance transportation
• 911 emergency response
• Interfacility patient transport
• Critical care transport

Headquarters

HQ city

Alexandria

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Ambulance Services: Fee-for-service emergency ambulance transportation billed to patients, insurance providers, and healthcare systems. Revenue generated through emergency 911 responses and subsequent medical transport services.
2. Non-Emergency Medical Transportation: Scheduled ambulance transportation for patients requiring medical supervision during transport between facilities, including interfacility transfers and basic/advanced life support transports.
3. Event Medical Standby Services: On-site emergency medical personnel and ambulance standby services for events, corporate functions, and community gatherings.
4. Federal/Government Services: Emergency response and medical transport services contracted with government agencies for disaster response and large-scale emergency situations.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

MedExpress provides emergency and non-emergency ambulance transportation services to rural Louisiana, operating 24/7/365 since 1992. Core offerings include 911 emergency response, basic and advanced life support, specialty/critical care transport (including neonatal and pediatric), interfacility patient transfers, bariatric transports, wheelchair van services, event medical standby, and federal disaster response. Service delivery is supported by an internal computer-assisted dispatch system (MedComm), GPS vehicle tracking, and integrated E-911 interfaces with regional public safety dispatch centers.

Product overview

Med Express Ambulance is an emergency and non-emergency ambulance service provider serving rural Louisiana since 1992, offering a comprehensive portfolio of transport and medical services. The company's core offerings include 911 Emergency Services, Basic Life Support (BLS), Advanced Life Support (ALS), Specialty Care/Critical Care Transport, Interfacility Transportation, Event Medical Services, Federal Services, Bariatric Transports, and Wheelchair Van Services. These services are delivered through a fleet of specialty ambulances and supported by internal technology including the MedComm computer-assisted dispatching system, vehicle tracking, and enhanced E-911 interfaces. The company operates a 24/7/365 dispatch communication center and maintains its trusted local brand following acquisition by Global Medical Response (GMR) in 2022.

Differentiator

Problem solved

Functional benefit

Products and services

• 911 Emergency Services Emergency ambulance services providing rapid response to 911 calls, coordinated through MedExpress's 24/7 communication center and integrated with regional public 911 dispatch centers. Available to residents and visitors across the rural Louisiana service area.
• Basic Life Support (BLS) Non-emergency transport services for patients requiring continuous medical supervision or monitoring during transit between care settings. Staffed by EMT-level personnel.
• Advanced Life Support (ALS) Ambulance services featuring paramedics and equipment necessary to stabilize patients in critical conditions during transport, including administration of advanced medications and interventions.
• Specialty Care / Critical Care Transport Mobile intensive care units capable of providing neonatal or pediatric intensive care transports, functioning as specialized mobile medical facilities for critically ill patients requiring transfer to higher-level care.
• Interfacility Transportation Transport services using a fleet of specialty ambulances to move patients between hospitals, clinics, and other healthcare facilities, including specialty care transfers.
• Event Medical Services On-site emergency medical crews and ambulance standby services for events, corporate functions, motorsports, and community gatherings across the Louisiana service area.
• Federal Services Clinical expertise, equipment, and rapid response capabilities contracted with federal and government agencies for national disasters and large-scale emergencies.
• Bariatric Transports Specialized ambulance services for bariatric patients requiring specialized equipment and handling during medical transport.
• Wheelchair Van Services Non-emergency transportation for patients who require wheelchair accessibility but do not need ambulance-level medical care.
• Medical Standby Services On-site medical readiness services designed to optimize emergency response during events and gatherings while reserving ambulance assets for urgent needs.

Quantifiable outcome

• Critical need for accessible ambulance services in underserved communities addressed since 1992

Named customers2 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Global Medical Response (GMR)coreStrategic or Co-development Partner · 1 January 2022MedExpress was acquired by Global Medical Response in 2022. MedExpress continues to operate under its trusted brand while benefiting from GMR's national resources and integrated EMS network. GMR is the leading integrated air and ground mobile patient care and EMS provider in the nation.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Empress EMS: Private EMS provider in the Northeast offering 911, interfacility, critical care, and bariatric transport. Comparable private-EMS business model and service breadth to MedExpress.
• Acadian Ambulance Service: Louisiana-headquartered private EMS and air ambulance provider offering 911, interfacility, and specialty transport across the Gulf South. Direct competitor to MedExpress in many of the same rural Louisiana parishes with comparable service mix and customer base.
• LifeNet: Community-based private EMS provider offering 911, interfacility, and air ambulance services across the South-Central U.S. Highly comparable operating model and service mix to MedExpress.
• ProTransport-1: California-based private EMS operator providing interfacility, critical care, BLS, and ALS transport. Comparable specialty-service orientation and customer base of hospitals and health systems.
• Patient Transport Services (PTS): Private ambulance company specializing in interfacility and specialty medical transport. Similar service mix and customer base (hospitals and health systems) as MedExpress's interfacility line.

Broad incumbents

• American Medical Response (AMR): Nation's largest private ambulance operator and direct corporate parent of MedExpress. Operates 911, interfacility, and specialty transport across most U.S. states, sharing identical service categories and dispatch technology as MedExpress.
• Global Medical Response: Holding company formed to integrate air and ground EMS brands including AMR, Air Evac, and REACH. Direct parent of MedExpress; provides the network, capital, and federal contracting capability that MedExpress leverages.
• Falck USA: U.S. arm of international EMS provider Falck, operating 911 and interfacility ambulance services in multiple states. Comparable service portfolio and private-EMS operating model to MedExpress.

Emerging players

• Air Evac Lifeteam: Air ambulance operator and GMR subsidiary providing emergency rotor-wing transport in rural communities. Sister company to MedExpress under GMR with overlapping rural service philosophy.
• PHI Air Medical: Air medical transport provider serving rural and underserved regions with hospital-based and independent bases. Overlaps with MedExpress in serving rural patient populations needing higher-acuity transport.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/amr_social
• Facebookfacebook.com/MedExpressAmbulance
• LinkedInlinkedin.com/company/med-express-ambulance-svc-inc
• Instagraminstagram.com/amr_social

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Med Express Ambulance