Stepworks Recovery Centers

What Stepworks Recovery Centers does

Stepworks Recovery Centers, LLC is a privately-held addiction treatment provider headquartered in Elizabethtown, Kentucky, operating six residential and outpatient facilities across the Commonwealth (Bowling Green, Elizabethtown Crowne Pointe, Elizabethtown Woodland Drive, London, Nicholasville, and Paducah) with a combined treatment capacity exceeding 70 beds. Founded in 2006 by Tom Ingram, MD, the company delivers a full continuum of substance use disorder care including 30-day detox and residential programs, intensive outpatient programming (IOP), sober living housing, and medication-assisted treatment (MAT) using Suboxone and Vivitrol. The company also operates a specialty PICC Line Care program for patients requiring long-term IV antibiotic therapy for injection-drug-use-related infections, and through its wholly-owned Intensive Health subsidiary (launched 2017), runs Kentucky's only integrated addiction medical home combining primary care, behavioral health, infectious disease treatment (Hepatitis C, HIV), PrEP/PEP, and SUD treatment in a recovery-friendly setting.

The clinical model is anchored by an Access Center (800-545-9031) that conducts free addiction screenings and guides patients through intake, supplemented by formal referral partnerships with University of Kentucky Healthcare and University of Louisville Hospital, courts operating under Kentucky's Casey's Law, and community organizations. The technology stack is clinical and operational rather than software-led: facility-based residential care, MAT protocols, telehealth-adjacent family therapy, and the Recovering(me) mobile application for post-discharge recovery support. Stepworks holds CARF International accreditation across its addiction services and a Blue Distinction Center designation from Blue Cross Blue Shield.

Stepworks is funded entirely from operating cash flow with no disclosed outside investment. Revenue is generated through fee-for-service billing to commercial insurance (Optum, Humana, Cigna, Anthem BlueCross, Aetna), Kentucky Medicaid and managed Medicaid plans (Passport, WellCare), Medicare, and a sliding-fee scale at Intensive Health for uninsured patients. GTM is a hybrid of direct-to-patient inbound intake, hospital and court referral relationships, and content marketing via the Stepworks Connect blog and podcast. In March 2024, Andrew Ingram assumed the CEO role from founder Tom Ingram, MD, with Nicole Melloan continuing as COO.

Name

Stepworks Recovery Centers

Legal name

Stepworks Recovery Centers, LLC

Website

https://stepworks.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

Stepworks Recovery Centers is a Kentucky-based, privately-held addiction treatment provider operating six facilities with 70+ beds, delivering detox, residential, IOP, sober living, MAT, and integrated primary care through its Intensive Health subsidiary to individuals with substance use disorders.

Ownership category

akta.pro rank

Product category

Addiction Treatment and Behavioral Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industries

Substance Use Detoxification Centers (Medical Detox) (HLAFACAD), Outpatient Substance Use Disorder (SUD) Treatment Programs (HLAFABAD), Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

Keywords

• Addiction treatment services
• Substance use disorder care
• Residential rehab programs
• Medication-assisted treatment
• Behavioral health services

Headquarters

HQ city

Elizabethtown

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Healthcare Services Revenue: Stepworks generates revenue through billable healthcare services paid by insurance providers and government healthcare programs. Services include residential treatment, detox, intensive outpatient, sober living, medication-assisted treatment, and primary care services.
2. Insurance Reimbursement: Accepts most commercial insurance plans (Optum, Humana, Cigna, Anthem BlueCross, Aetna) and government programs (Kentucky Medicaid, Medicare, Passport, WellCare). Services are reimbursed through standard healthcare billing and insurance claims processes.
3. Sliding Fee Scale: Intensive Health offers a sliding fee schedule based on application and approval for patients unable to pay, ensuring access to care regardless of insurance status.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Stepworks Recovery Centers provides residential addiction treatment, medical detox, intensive outpatient therapy, sober living housing, and medication-assisted treatment across six Kentucky facilities. Through its Intensive Health subsidiary it operates an integrated addiction medical home delivering primary care, behavioral health, infectious disease treatment, and SUD care in a single setting, with specialized programs such as the PICC Line Care Program for patients needing concurrent IV antibiotics.

Product overview

Stepworks Recovery Centers operates a multi-level addiction treatment system offering a continuum of care across Kentucky. The portfolio consists of core residential and outpatient treatment programs including Detox and Residential (30-day program), Intensive Outpatient Program (IOP), Sober Living housing, and Medication-Assisted Treatment (MAT). Specialized services include the PICC Line Program for treating injection-related infections and Intensive Health, an integrated addiction medical home providing primary care, behavioral health, and infectious disease treatment. The organization also provides family therapy sessions and educational resources through Stepworks Connect, plus the Recovering(me) mobile app for ongoing recovery support. All programs are offered across multiple Kentucky locations with CARF accreditation.

Differentiator

Problem solved

Functional benefit

Products and services

• Detox and Residential Program A 30-day comprehensive residential addiction treatment program providing detoxification, withdrawal management, individual counseling, therapist-led group meetings, and addiction education.
• Intensive Outpatient Program (IOP) An intensive outpatient treatment program consisting of three group therapy sessions and one individual therapy session per week, focusing on disease management and relapse prevention skills.
• Sober Living Program Drug-free transitional living apartments for clients while attending IOP therapy sessions, providing a bridge between residential treatment and independent living.
• Medication-Assisted Treatment (MAT) Physician-managed addiction treatment using medications such as Suboxone (buprenorphine), Vivitrol (naltrexone), and other MAT protocols combined with counseling sessions.
• PICC Line Program Innovative outpatient program for patients requiring long-term antibiotic therapy for injection drug use-related infections, allowing treatment while addressing substance use disorders concurrently.
• Intensive Health An integrated addiction medical home providing primary care, behavioral health care, infectious disease treatment (including Hepatitis C and HIV), PrEP/PEP for HIV prevention, and substance use disorder treatment in a recovery-friendly environment.
• Family Therapy Sessions Family counseling therapy sessions designed to help family members understand addiction dynamics, learn supportive communication, and reduce enabling behaviors to aid the client's recovery and decrease relapse risk.
• Recovering(me) App Mobile application providing ongoing recovery support and community connection for individuals in recovery, available for download in the Apple App Store and Google Play Store.

Quantifiable outcome

• 94% of those who struggle with substances aren't getting the help they need - Stepworks aims to close this treatment gap
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• University of Kentucky HealthcarecoreStrategic or Co-development PartnerHospital partner for the PICC Line Care program. UK Healthcare assists in the transition of SUD patients requiring antibiotic therapy to Stepworks for concurrent addiction treatment. Described as 'instrumental' and a 'preferred partner' in supporting the unique needs of this patient population.
• University of Louisville HospitalcoreStrategic or Co-development PartnerHospital partner for the PICC Line Care program. U of L Hospital has developed a relationship with Stepworks to help their patient population requiring antibiotic therapy while addressing substance use disorders. Described as going 'above and beyond' to help patients.

Scale indicators5 records

Recent moves11 records

Expansion highlights5 records

Regional players

• Landmark Recovery: Louisville, Kentucky-based residential and outpatient addiction treatment operator with multiple Kentucky facilities, directly competing with Stepworks for the same in-state payer mix and referral sources.
• Isaiah House: Kentucky-based faith-inspired residential SUD and recovery housing provider serving overlapping Central Kentucky patient populations and sharing similar payer relationships.

Direct peers

• American Addiction Centers: Multi-state residential, detox and outpatient SUD treatment provider (formerly AAC Holdings) offering the same continuum-of-care model, directly comparable in service mix and accreditation positioning.
• Bradford Health Services: Alabama-headquartered regional addiction treatment chain offering residential, IOP and MAT across multiple Southeastern states, closely mirroring Stepworks' program mix and patient profile.
• Recovery Centers of America: Multi-state inpatient and outpatient SUD treatment provider backed by Deerfield, running a similar full continuum (detox through sober living) with in-network commercial contracts comparable to Stepworks.
• Banyan Treatment Center: Multi-state residential, PHP and IOP addiction treatment operator offering MAT and credentialed clinical programs comparable to Stepworks' core residential and outpatient offerings.
• JourneyPure: Multi-state residential and outpatient SUD provider operating in Kentucky and nearby states with comparable MAT and IOP service lines, overlapping referral relationships.

Emerging players

• CleanSlate Centers: National office-based MAT (buprenorphine/Vivitrol) provider focused on outpatient SUD care; comparable to Stepworks' MAT and Intensive Health programs but does not operate residential beds.
• Ideal Option: Multi-state outpatient MAT and addiction medicine provider with similar medication-first model and in-network commercial contracts, addressing a subset of Stepworks' outpatient use cases.

Broad incumbents

• Acadia Healthcare: Large publicly traded behavioral health operator (owns CRC Health/Recovery Centers) running inpatient psychiatric and SUD hospital and residential programs, representing the broader incumbent competitive tier above Stepworks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/stepworksUSA
• Instagraminstagram.com/stepworksusa
• Xx.com/stepworksUSA

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stepworks Recovery Centers