Fort Bragg Federal Credit Union

What Fort Bragg Federal Credit Union does

Fort Bragg Federal Credit Union is a federally chartered, member-owned financial cooperative established in 1960 and headquartered at 1650 Skibo Road, Fayetteville, North Carolina, with five branch locations across Fort Bragg, Fayetteville, and Southern Pines. Its field of membership comprises active-duty, retired, and dependent military personnel affiliated with Fort Bragg plus residents, workers, students, and business owners in Cumberland, Harnett, Hoke, Lee, Moore, Robeson, and Scotland counties in North Carolina. The credit union operates as a not-for-profit cooperative returning earnings to members through competitive deposit rates, lower loan rates, and an annual Loyalty Dividend program that has distributed nearly $7.4 million since 2018.

The product suite spans deposit products (Share Savings, Basic and Secure Checking, Money Market at 3.00% APY, 12-month CD at 3.75% APY, IRAs, Skyward youth accounts), a full lending platform (auto, mortgage including VA/FHA/USDA/conventional and 5/5 ARM, HELOC, home equity, home improvement, unsecured personal, credit builder, business, and fun/adventure loans), Visa debit and credit cards, and insurance and protection products (TruStage, CD&L, AD&D, MRC, GAP, Overdraft Protection/Privilege). Digital channels include FBFCU Live mobile apps on iOS and Android, web-based online banking, Tap & Text Banking, Tel-Info phone banking, mobile eDeposit, and electronic statements, all protected by Multi-Factor Authentication; members additionally gain access to over 5,700 CO-OP shared branches and nearly 30,000 surcharge-free ATMs nationwide.

Revenue is generated primarily through net interest income on the lending portfolio (interest model applied to auto, mortgage, home equity, personal, credit card, and business loans), fee-based services (overdraft fees of $29 per item, wire transfer $15 domestic, stop payment $29, safe deposit box $20-$75 annually, debit card replacement), and commissions on insurance and protection products distributed through partnerships with TruStage and Minnesota Life. The credit union reaches members through direct-to-consumer channels including the website (fortbraggfcu.org), five physical branches, social media on Facebook/X/Instagram/LinkedIn, quarterly newsletters, community events, and an online membership application that takes approximately five minutes via the Cotribute onboarding platform. The institution is regulated by the NCUA, federally insured to $250,000 per depositor, and led by President and CEO Todd Kenthack.

Name

Fort Bragg Federal Credit Union

Legal name

Fort Bragg Federal Credit Union

Website

https://fortbraggfcu.org

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

51–100 employees

Short description

Fort Bragg Federal Credit Union is a federally chartered, member-owned credit union founded in 1960 and headquartered in Fayetteville, North Carolina, serving the Fort Bragg military community and residents of seven surrounding counties with deposit, lending, insurance, and digital banking services.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Credit Unions (522130)

SIC

Savings Institution, Federally Chartered (6035)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

Military & Veterans Credit Unions (FSABAEAI)

Keywords

• Retail banking services
• Consumer lending
• Mortgage financing
• Credit union membership
• Deposit accounts

Headquarters

HQ city

Fayetteville

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income from Lending: Primary revenue stream from interest earned on loans including auto loans, mortgages, home equity loans/lines of credit, personal loans, credit cards, and business loans. The credit union offers competitive loan rates as a not-for-profit cooperative returning earnings to members.
2. Deposit Interest Payments: Pays interest on member deposits including savings accounts, money market accounts, certificates of deposit, and IRAs. Interest rates are competitive compared to for-profit banks as part of credit union cooperative model.
3. Fee-Based Services: Various fees including overdraft privilege fees ($29 per item), foreign ATM fees (varies by account), wire transfer fees ($15 domestic), stop payment fees ($29), safe deposit box rental ($20-$75 annually depending on size), debit card replacement ($5), and other service fees.
4. Insurance Products: Credit Disability & Life Insurance (CD&L) included in monthly loan payments with maximum benefit of $50,000 and monthly disability benefit up to $600. TruStage Auto & Home and Renters Insurance offered through partnership. Accidental Death & Dismemberment (AD&D) insurance with $3,000 free coverage and additional coverage up to $300,000 at group rates.
5. Asset Protection Products: Mechanical Repair Coverage (MRC) for vehicles up to 15 years old and under 150,000 miles. Guaranteed Asset Protection (GAP) covering difference between insurance payout and remaining loan balance, with up to $500 deductible coverage and $1,000 loan balance reduction.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Fort Bragg Federal Credit Union is a federally chartered, member-owned credit union providing consumer banking products and services including deposit accounts (savings, checking, money market, CDs, IRAs), consumer loans (auto, mortgage, home equity, personal, credit builder), Visa debit and credit cards, insurance products, and digital banking services. It serves members in Cumberland, Harnett, Hoke, Lee, Moore, Robeson, and Scotland counties of North Carolina, as well as active-duty and retired military personnel affiliated with Fort Bragg.

Product overview

Fort Bragg Federal Credit Union is a full-service financial institution offering a comprehensive suite of banking products through a multi-channel delivery system. The core banking platform comprises deposit products (Share Savings, Checking with Basic and Secure Checking variants, Money Market Accounts, and Certificates of Deposit), a full range of loan products (Auto Loans, Mortgages including VA/FHA/USDA/conventional and the 5/5 ARM, Home Equity products, Personal Loans, Credit Builder Loans, Business Loans, and Fun & Adventure Loans), and credit cards (Visa Debit and Credit with my$pend rewards). Digital banking channels include Online Banking, the FBFCU Live mobile app, Tap & Text Banking, and e-Services (Bill Pay, e-Statements, Mobile eDeposit). Protection products encompass Overdraft Protection/Privilege, Mechanical Repair Coverage (MRC), Guaranteed Asset Protection (GAP), Credit Disability & Life Insurance, TruStage Insurance, and AD&D Insurance. Youth banking is served through Skyward Savings and Checking accounts. Additional services include Safe Deposit Boxes, Wire Transfers, Gift Cards, Direct Deposit, MEMBERS Financial Services for investments, CO-OP Shared Branching for nationwide access, and Notary Services. The institution primarily serves military community members and residents of several North Carolina counties.

Differentiator

Problem solved

Functional benefit

Brands

• FBFCU Live: Mobile banking application for both Android and Apple devices, allowing members to check balances, pay bills, deposit checks, and find locations.
• Secure Checking
• Skyward Accounts
• Welcome Bucks
• Loyalty Dividend

Products and services

• Share Savings Account Basic savings account that serves as the foundation of credit union membership, earning competitive interest on deposits with federal insurance up to $250,000.
• Checking Accounts Low-fee checking accounts offering unlimited access, including Basic Checking and Secure Checking variants with enhanced features.
• Money Market Account High-yield savings account earning 3.00% APY on balances between $5,000 and $250,000, providing better returns than standard savings while maintaining fund accessibility.
• Certificates of Deposit Fixed-rate term deposits with terms ranging from 3 to 60 months, offering higher interest rates than regular savings. The 12-month CD offers 3.75% APY with $25,000 minimum.
• Individual Retirement Accounts (IRA) Tax-advantaged retirement savings accounts including Traditional and Roth IRA options with various terms to fit long-term financial goals.
• Skyward Savings Account Savings account designed for children from birth through age 18, helping kids learn smart money habits with tools that grow with them.
• Skyward Checking Account Checking account for ages 12-18 featuring a Visa debit card, built-in fraud alerts, and parent-linked online banking for monitoring.
• Visa Debit Card Visa-branded debit card accepted anywhere Visa is displayed, withdrawing funds directly from checking accounts with no purchase charges.
• Visa Credit Card Credit card earning my$pend reward points at 1 point per $1 spent on eligible purchases, with competitive rates and added security features.
• Auto Loans Low-rate financing for new and used vehicles including cars, motorcycles, RVs, and boats with competitive rates and flexible terms.
• Mortgages Home purchase and refinance loans including VA loans for veterans, FHA loans, USDA loans for rural properties, conventional loans, and 10-year fixed-rate mortgages.
• 5/5 Adjustable Rate Mortgage 30-year ARM with fixed rate for first 5 years featuring StartRate Protection that automatically provides the lower rate if rates drop before closing.
• Home Equity Line of Credit (HELOC) Revolving line of credit allowing access to up to 100% of home's value with promotional rate of 4.99% APR for first 9 months, variable rate based on Prime thereafter.
• Home Equity Loan Fixed-rate loan for up to 180 months allowing borrow up to 100% of appraised value for major purchases, debt consolidation, or home improvements.
• Unsecured Personal Loans Signature loans without material collateral, available up to $30,000 for various purposes including vacations, education, or unexpected costs.
• Credit Builder Loans Loans designed to help establish or rebuild credit through consistent, responsible use and on-time payment reporting.
• Business Loans Commercial financing including real estate loans for offices, churches, shopping centers, and medical buildings; equipment loans; and business vehicle loans.
• Home Improvement Loans Loans designed for home repairs and renovations, including options for members without existing equity in their homes.
• Fun & Adventure Loans Personal loans for recreational activities and experiences, with the Summer Loan promotion offering up to $5,000 with no payments for 90 days.
• Online Banking 24/7 web-based platform for managing accounts, paying bills, viewing transactions, transferring funds, and applying for loans.
• FBFCU Live Mobile App Mobile banking application for Android and Apple devices enabling balance checks, bill payment, check deposits, fund transfers, and branch/ATM location finding.
• Overdraft Protection Service linking checking to another deposit account, line of credit, or credit card cash advance to cover transactions that would otherwise overdraw the account.
• Overdraft Privilege Discretionary overdraft coverage program (Standard and Extended) that pays overdrafts for a $29 fee per item, covering checks, ACH, POS, ATM, and everyday debit card transactions.
• Mechanical Repair Coverage (MRC) Vehicle protection covering parts and labor for covered breakdowns on vehicles up to 15 years old and under 150,000 miles, including key FOB replacement and 24-hour roadside assistance.
• Guaranteed Asset Protection (GAP) Protection covering the difference between insurance payout and remaining loan balance if a vehicle is totaled or stolen, plus up to $500 toward deductible.
• Credit Disability & Life Insurance (CD&L) Insurance covering loan payments in event of disability or death, with maximum benefit of $50,000 and monthly disability benefit up to $600, included in loan payments.
• TruStage Insurance Partnership with TruStage offering Auto & Home insurance and Renters Insurance with discounted rates and 24/7 claims support for credit union members.
• Accidental Death & Dismemberment (AD&D) Insurance $3,000 of no-cost AD&D insurance provided to all members age 18+, with option to purchase additional coverage up to $300,000 at group rates.
• MEMBERS Financial Services Investment and financial planning services combining technology with advisor guidance for personalized financial assessments, retirement planning, and investment strategies.
• Safe Deposit Boxes Secure storage containers available at Hefner Drive and Raeford Road branches in sizes from small (3x5) to extra-large (10x10) with annual rental fees ranging from $20 to $75.
• Wire Transfers Secure fund transfer service between financial institutions with $15 fee for domestic outgoing wires and free incoming wires, processed same-day if received by 4 PM weekdays.
• Visa Gift Cards Prepaid gift cards accepted anywhere Visa Debit cards are accepted, available in amounts from $10 to $750 for any occasion.
• Notary Services Free notary and signature guarantee services available at all Fort Bragg Federal Credit Union branches exclusively for members.
• CO-OP Shared Branching Access to over 5,600 credit union branches and nearly 30,000 surcharge-free ATMs across all 50 states and 10 countries through the CO-OP network.

Quantifiable outcome

• Nearly $7,400,000 in Loyalty Dividends returned to account holders since 2018
• +5 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core, major and minor.

• TruStagecoreStrategic or Co-development PartnerTruStage Insurance Agency, LLC offers Auto & Home and Renters Insurance to FBFCU members with discounted rates, online services, and 24/7 claims support. This is a partnership offering credit union members access to insurance products issued by leading insurance companies.
• Minnesota Life Insurance CompanycoreStrategic or Co-development PartnerUnderwriter for Accidental Death & Dismemberment (AD&D) Insurance offered to FBFCU members. Provides $3,000 of no-cost AD&D insurance to members age 18 or older, with additional coverage up to $300,000 available at group rates.
• CO-OP Financial ServicescoreTechnology or IntegrationCO-OP network provides FBFCU members access to over 5,600 shared branches and nearly 30,000 surcharge-free ATMs nationwide and abroad. Enables real-time account access at participating credit unions across all 50 states and 10 countries.
• MEMBERS Financial ServicescoreStrategic or Co-development PartnerProfessional financial advisors providing personalized financial assessments, retirement planning, and investment strategies tailored to individual member needs. Combines technology with advisor guidance for investment and retirement planning.
• Fort Bragg Command and Housing OfficecoreStrategic or Co-development PartnerPartnership to help active-duty soldiers stationed at Fort Bragg waive utility deposits through the Utility Deposit Waiver Program (UDWP). FBFCU guarantees the deposit for eligible members, saving upfront costs when setting up utilities.
• United Way of Cumberland CountymajorStrategic or Co-development PartnerLongstanding partnership dedicated to supporting and strengthening local resources. FBFCU donated $10,000 in 2026, raised $9,408 in employee contributions in 2025, collected nearly 400 food drive items, and participates in annual Days of Caring volunteer events.
• First Tee - SandholdsminorGTM or Marketing PartnerCommunity partnership for family-friendly events. FBFCU co-hosts Bank on Fun events with First Tee - Sandhills for family activities including Putt Putt Course, Water Balloon Challenge, and more.
• Federal Home Loan Bank (FHLB)minorStrategic or Co-development PartnerFHLB offers grants of up to $10,000 towards down payment or closing costs on qualifying VA home purchases. FBFCU facilitates access to this grant program for eligible members.
• Fort Bragg Armed Services YMCAminorStrategic or Co-development PartnerCommunity partnership for supporting military families. FBFCU collected nearly 400 food drive items donated to the Fort Bragg Armed Services YMCA to help support military families.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Navy Federal Credit Union: The largest military-focused credit union in the U.S. with no field-of-membership geography cap, offering the same core deposits, consumer/mortgage lending, and digital channels as Fort Bragg FCU but at national scale. Direct competitor for active-duty and retired service members in the Fayetteville/Fort Bragg area.
• Charles Schwab / USAA Federal Savings Bank: Major military-affiliated financial services provider offering banking, credit cards, insurance, and investment products to active-duty, retired, and dependent military members. Competes for the same core member demographic with a much broader product platform.

Direct peers

• First Carolina Credit Union: North Carolina community credit union serving similar geographic markets with overlapping consumer deposit, lending, and digital banking offerings. Direct comparable on charter type, branch footprint, and member-services mix.
• PenFed (Pentagon Federal Credit Union): Large federal credit union serving military, DoD, and veteran communities nationwide with credit cards, mortgages, and consumer loans. Competes for the same active-duty and retired military member base as Fort Bragg FCU but at national scale.
• Self-Help Credit Union: North Carolina-chartered credit union focused on community development, serving many of the same NC counties with deposit accounts, mortgage lending, and financial education. Closely comparable mission-driven community focus.
• Coastal Credit Union: North Carolina-based credit union operating in central/eastern NC, offering virtually identical deposit, mortgage, auto, and digital banking products. Closely comparable scale and regional focus.
• State Employees' Credit Union (SECU): North Carolina's largest credit union, serving state employees, retirees, and select affiliated groups. Competes directly for retail deposits, mortgages, and auto loans across many of the same NC counties Fort Bragg FCU serves.
• Alliant Credit Union: Federal credit union serving a broad membership field with high-yield savings, CDs, consumer lending, and digital banking channels. Comparable on product mix and digital focus despite different field-of-membership criteria.
• Truliant Federal Credit Union: Mid-sized federal credit union serving North Carolina and surrounding states with similar deposit products, mortgage and auto lending, and digital/mobile banking. Strong direct comparable on charter, product mix, and regional reach.

Regional players

• America First Credit Union: Large community-charter credit union with member rewards programs analogous to Fort Bragg FCU's Loyalty Dividend. Comparable business model of profit sharing via dividends, though geographically focused in the western U.S.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/fortbraggfcu
• Facebookfacebook.com/fortbraggfcu
• LinkedInlinkedin.com/company/fort-bragg-federal-credit-union
• Instagraminstagram.com/fortbragg_fcu/?igsh=eGFkeHRsZnh3bG9z#

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fort Bragg Federal Credit Union