Estrie Ambulance Workers Cooperative
Estrie Ambulance Workers Cooperative (CTAE) is a Sherbrooke-based worker cooperative providing government-contracted pre-hospital emergency medical services, private medical transport, and event coverage across Quebec's Estrie region through six fire stations, a 28-vehicle fleet, and approximately 230 employees.
- Company typePrivate
- Founded1969
- HeadquartersSherbrooke, Canada
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Estrie Ambulance Workers Cooperative does
Estrie Ambulance Workers Cooperative (CTAE — Coopérative de travailleurs d'Ambulance de l'Estrie) is a private worker cooperative headquartered in Sherbrooke, Quebec, providing pre-hospital emergency medical services, private medical transport, and event medical coverage across the Estrie region. Operating from six fire stations (Sherbrooke, Magog, East Angus, Richmond, Stanstead, and Valcourt) with a 28-vehicle fleet and approximately 230 employees, the cooperative executes roughly 27,000 pre-hospital interventions annually for a population exceeding 250,000. Service offerings include emergency pre-hospital care, Advanced Care Paramedics, a specialized Technical Support Unit (~15 paramedics) for bariatric patient transfers, on-site event medical coverage using foot, bicycle, and compact all-terrain ambulance units, private medical transport, and logistics/fleet management, supported by an internal employee portal (Portail CTAE) for scheduling and operations. Internally, CTAE is governed as a Coopérative de travailleurs, making employees worker-owners with board representation and annual profit redistribution (ristournes); externally, revenue is anchored in Quebec Ministry of Health and Social Services contracts that set province-wide regulated rates (e.g., $125 CAD base + $1.75/km for residents; $400 CAD flat for non-residents) and cover the majority of transport costs through designated public programs for accident victims, seniors, and other eligible populations. The organization traces its roots to 1969, took its current form after the April 2000 merger with Ambulance Isabelle de Magog, became a worker-shareholder cooperative in December 2005, and completed its cooperative transition in 2010. Distribution is split between the 911 emergency dispatch channel (Centre de communication santé) for emergency response and direct phone contact plus an online bill payment portal for private transport and event services, with supporting digital marketing presence on Facebook, Instagram, LinkedIn, Google Ads, Facebook Ads, LinkedIn Ads, and Mailchimp.
Estrie Ambulance Workers Cooperative firmographics
Firmographics- Name
- Estrie Ambulance Workers Cooperative
- Legal name
- CTAE Coopérative de travailleurs d'Ambulance de l'Estrie
- Website
- https://ambestrie.com
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Estrie Ambulance Workers Cooperative (CTAE) is a Sherbrooke-based worker cooperative providing government-contracted pre-hospital emergency medical services, private medical transport, and event coverage across Quebec's Estrie region through six fire stations, a 28-vehicle fleet, and approximately 230 employees.
- Ownership category
- akta.pro rank
Estrie Ambulance Workers Cooperative industry classification
Industry- Product category
- Emergency Medical Services
- NAICS
- Ambulance Services (62191), Ambulance Services (621910)
- SIC
- Services-Health Services (8000)
- akta.pro industry
- Private EMS Providers (Contract/Interfacility)Emergency Medical Services (EMS) & Ambulance ServicesBusiness & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)Critical Care Transport (CCT) & Specialty Transport TeamsEmergency Dispatch Center Services (PSAP/911 Support, Private Dispatch)Business & Public Services/Security & Investigations Services/Alarm Monitoring & Emergency Dispatch Services
Keywords
Where Estrie Ambulance Workers Cooperative is headquartered
LocationHeadquarters
- HQ city
- Sherbrooke
- HQ country
- Canada
- HQ region
- North America
Offices6 records
Markets served
Estrie Ambulance Workers Cooperative business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Government-funded emergency medical services: The Quebec Ministry of Health and Social Services funds the majority of pre-hospital emergency services. Patient fees cover only a fraction of actual transport costs. Base rates are $125 CAD for residents plus $1.75/km, with government programs covering costs for eligible populations (accident victims, seniors 65+, social assistance recipients, etc.)
- Private ambulance transport: Private medical transport services for patients requiring monitoring or medical treatments during transport, such as returns to home. Charged at government-regulated rates.
- Event medical services: Paramedic coverage services for special events, provided by foot, bicycle, or compact ambulance units at event venues
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Canadian residents: base rate plus per-kilometer charges |
| One time/ perpetual license | Pay-as-you-go | Non-Canadian residents: flat rate |
| Other | Multi-year contract | Government-covered populations |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Estrie Ambulance Workers Cooperative product offering
Product offeringCore offering
Estrie Ambulance Workers Cooperative (CTAE) provides pre-hospital emergency medical services and ambulance transportation across the Estrie region of Quebec. Its core services include 911 emergency response, advanced care paramedic intervention, private and inter-facility medical transport, and dedicated event medical coverage supplied through a Technical Support Unit and specialized teams. The cooperative is owned and operated by its 230 worker-members and serves a population of more than 250,000 through six fire-station bases and a 28-vehicle fleet.
Product overview
Ambulance de l'Estrie (CTAE — Coopérative de travailleurs d'Ambulance de l'Estrie) operates as a cooperative providing prehospital emergency medical services across the Estrie region of Quebec. The organization's portfolio is organized as a suite of interconnected core services: Soins préhospitaliers d'urgence serves as the primary emergency response offering, supplemented by a Supervision des interventions coordination layer, an advanced Paramédics de soins avancés tier, a specialized Unité de soutien technique for bariatric patients, and a Service événementiel for event coverage. Supporting these front-line services are a Transport médical privé service for non-emergency medical transport and a Logistique function managing the fleet of 28+ ambulances across 6 fire stations. An internal employee portal (Portail CTAE) enables staff scheduling and operations. All services are unified under the cooperative's mission of delivering appropriate, effective, and quality prehospital interventions to a population of over 250,000 across Sherbrooke, Magog, East Angus, Richmond, Stanstead, and Valcourt.
Differentiator
Problem solved
Functional benefit
Products and services
- Pre-hospital Emergency Medical Care 911-dispatched pre-hospital emergency response and advanced care paramedic intervention for residents and visitors of the Estrie region, with transport to hospital when required. Factual description: rapid on-scene assessment, stabilization, and transport by certified paramedics.
- Advanced Care Paramedic Services
- Private and Inter-facility Medical Transport
- Event Medical Coverage
- Technical Support Unit (Unité technique)
- Intervention Supervision (Supervision des interventions)
Quantifiable outcome
- 27,000 annual pre-hospital interventions
- +2 more outcomes
Companies that use Estrie Ambulance Workers Cooperative
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Estrie Ambulance Workers Cooperative technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Estrie Ambulance Workers Cooperative partnerships and signals
Strategic signalScale indicators6 records
Recent moves8 records
Expansion highlights4 records
Estrie Ambulance Workers Cooperative competitors and assessment
Company assessmentBroad incumbents
- Dessercom: One of Quebec's largest private EMS operators, providing ambulance and pre-hospital transport services across multiple Quebec regions. Highly comparable to CTAE in core 911 response and inter-facility transport, but at broader provincial scale versus CTAE's regional Estrie focus.
- Urgences-santé: The publicly operated EMS provider for the Montreal and Laval regions in Quebec. Comparable in being a Quebec-based pre-hospital EMS provider delivering 911 response and inter-facility transfers under government funding, though structured as a public agency rather than a worker cooperative.
- Medavie Health Services: Manages ground ambulance, medical communications, and air medical services in several Canadian provinces (notably New Brunswick). Comparable as a large-scale, contract-based EMS provider delivering pre-hospital care with advanced paramedic capability, though broader geographically than CTAE.
- Falck Canada: Operates ground and industrial ambulance services across Canada for municipal, industrial, and event clients. Comparable in private EMS delivery, event medical coverage, and inter-facility transport; a global incumbent rather than a cooperative.
- Ornge: Ontario's provincially funded air and land ambulance service. Comparable in providing government-funded pre-hospital and inter-facility transport with advanced care paramedics, though air-medical focused and operating in a different province.
Direct peers
- Coeurs Vaillants (Cooperative) / Coopérative d'ambulances de la Mauricie: Other Quebec-based worker cooperative ambulance operators providing pre-hospital EMS under Ministry of Health contracts. Closely comparable to CTAE in legal structure (coopérative de travailleurs), revenue model, and service scope, but serving different Quebec territories.
Regional players
- Ambulance Côte-Nord: A private EMS provider serving the Côte-Nord region of Quebec with ground ambulance and inter-facility transport under government contracts. Comparable in pre-hospital service mix and revenue model, but operating in a different Quebec region with distinct coverage challenges.
Emerging players
- Démo-Services (ambulance sector): Smaller Quebec-based private ambulance and event medical services provider. Comparable in offering event medical coverage and private transport alongside emergency response, but at a smaller scale than CTAE's six-station, 230-employee operation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
Estrie Ambulance Workers Cooperative social profiles
Digital presenceEstrie Ambulance Workers Cooperative financial estimates
Financial estimateRevenue estimate
Valuation estimate
Estrie Ambulance Workers Cooperative leadership team
Management profileNumber of profiles
Profiles3 records
Estrie Ambulance Workers Cooperative funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Estrie Ambulance Workers Cooperative M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Estrie Ambulance Workers Cooperative
What does Estrie Ambulance Workers Cooperative do?
Estrie Ambulance Workers Cooperative (CTAE) provides pre-hospital emergency medical services and ambulance transportation across the Estrie region of Quebec. Its core services include 911 emergency response, advanced care paramedic intervention, private and inter-facility medical transport, and dedicated event medical coverage supplied through a Technical Support Unit and specialized teams. The cooperative is owned and operated by its 230 worker-members and serves a population of more than 250,000 through six fire-station bases and a 28-vehicle fleet.
Is Estrie Ambulance Workers Cooperative a public or private company?
Estrie Ambulance Workers Cooperative is a private company. It is classified as management employee owned and is currently operating.
When was Estrie Ambulance Workers Cooperative founded?
Estrie Ambulance Workers Cooperative was founded in 1969. It employs 51 to 100 people.
Where is Estrie Ambulance Workers Cooperative based?
Estrie Ambulance Workers Cooperative is headquartered in Sherbrooke, Canada, in the North America region.
How does Estrie Ambulance Workers Cooperative make money?
Three revenue lines are on record. Government-funded emergency medical services are the primary driver. The others are private ambulance transport and event medical services.
Who are Estrie Ambulance Workers Cooperative's main competitors?
Broad incumbents on record are Dessercom, Urgences-santé, Medavie Health Services, Falck Canada and Ornge. Coeurs Vaillants (Cooperative) / Coopérative d'ambulances de la Mauricie is listed as a direct peer. Ambulance Côte-Nord is listed as a regional player. Démo-Services (ambulance sector) is listed as an emerging player.
Does Estrie Ambulance Workers Cooperative have an API?
No public API is recorded for Estrie Ambulance Workers Cooperative.
What industry is Estrie Ambulance Workers Cooperative in?
Estrie Ambulance Workers Cooperative's product category is Emergency Medical Services. Its primary akta.pro industry code is HLAFANAB, Private EMS Providers (Contract/Interfacility), with a secondary code of BPAIAGAC, Emergency Medical Services (EMS) & Ambulance Services. Its NAICS code is 62191 and its SIC code is 8000.