Relais Vision
Relais Vision is a French teleophthalmology company operating 75+ orthoptist cabinets across 40 departments, using proprietary teleexpertise software to connect on-site orthoptists with remote ophthalmologists for screening, diagnosis, and diabetic retinopathy monitoring of 400,000+ patients.
- Company typePrivate
- Founded2018
- HeadquartersLille, France
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Relais Vision does
Relais Vision is a French teleophthalmology operator founded in 2018 in Lille by orthoptists Romain Elebaut (CEO) and Maxime Jakubowicz (CTO). The company runs a network of 75+ physical orthoptist cabinets across 40 French departments, staffed by 70+ orthoptists who conduct initial eye examinations and refer cases to a network of 60+ partner ophthalmologists for remote diagnosis via the company's proprietary teleexpertise software. This structure is governed by formal cooperation protocols — including the Muraine protocol and a Diabetic Retinopathy protocol — that define the clinical and legal scope of orthoptist-led screening under French health regulations.
The core product is the teleexpertise platform, which transmits clinical data, imagery, and patient history from orthoptist cabinets to remote ophthalmologists, enabling diagnosis without requiring the patient to attend a separate specialist appointment. Doctolib integration provides patient acquisition through France's dominant healthcare booking platform. Patient segments include the general population for routine vision screening, children with learning disorders (where binocular vision issues are assessed), and diabetic patients in retinopathy monitoring programs.
The business model is B2C, with revenue generated from French Sécurité Sociale reimbursements for orthoptic acts (e.g., €35.35 per bilan, €10.40 per re-education session) supplemented by teleexpertise fees. The company is a private SAS with €15,000 share capital, 11-50 employees, and has scaled to 400,000+ cumulative patient encounters since inception, with growth funded organically rather than via disclosed external rounds.
Relais Vision firmographics
Firmographics- Name
- Relais Vision
- Legal name
- RELAIS VISION SAS
- Website
- https://relais-vision.fr
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Relais Vision is a French teleophthalmology company operating 75+ orthoptist cabinets across 40 departments, using proprietary teleexpertise software to connect on-site orthoptists with remote ophthalmologists for screening, diagnosis, and diabetic retinopathy monitoring of 400,000+ patients.
- Ownership category
- akta.pro rank
Relais Vision industry classification
Industry- Product category
- Teleophthalmology Services
- NAICS
- Offices of Optometrists (62132)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Ophthalmology & Vision Telemedicine Platforms (HLALAGAL)
- akta.pro secondary industries
- Vision Therapy & Orthoptics (HLAKAKAM), Ocular Imaging & Diagnostic Testing Centers (HLAKAKAN)
Keywords
Where Relais Vision is headquartered
LocationHeadquarters
- HQ city
- Lille
- HQ country
- France
- HQ region
- Europe
Offices8 records
Markets served
Relais Vision business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Orthoptic Consultations: Fees for orthoptic consultations reimbursed by French Social Security (Assurance Maladie) at standard NGAP rates. Services include visual assessments, glasses renewals, and rehabilitation sessions.
- Teleexpertise Medical Acts: Remote medical analysis services by partner ophthalmologists, billed through standard medical nomenclature (NGAP). Ophthalmologists receive remuneration for teleexpertise acts performed.
- Network Membership Services: Orthoptists join the network and receive practice setup support, training, and ongoing community benefits in exchange for network participation
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Per visit | Full visual examination including acuity, refraction, retinography, and intraocular pressure measurement |
| Unit Pricing | Per visit | Orthoptic re-education sessions for vision disorders |
| Subscription | Per visit | Neurovisual assessment for learning disorders, dyslexia, ADHD |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
Relais Vision product offering
Product offeringCore offering
Relais Vision operates France's first national network of orthoptist cabinets delivering teleophthalmology services. Orthoptists perform complete visual examinations in person at 74+ physical cabinets, while partner ophthalmologists analyze results remotely through a proprietary teleexpertise platform to issue prescriptions. The network covers 40 French departments and has served over 400,000 patients with services including glasses renewal, orthoptic assessments, neurovisual evaluations, orthoptic rehabilitation, and diabetic retinopathy screening.
Product overview
Relais Vision operates as a unified network of orthoptist cabinets across France, offering teleophthalmology services through its proprietary Plateforme de téléexpertise software. The core offering combines physical orthoptist consultations (glasses renewal, orthoptic assessments, neurovisual assessments, orthoptic rehabilitation, diabetic retinopathy screening) with remote ophthalmologist analysis via their secure teleexpertise platform. The network is supported by Doctolib for appointment booking. The company positions itself as the first national teleophthalmology network in France.
Differentiator
Problem solved
Functional benefit
Products and services
- Relais Vision Network France's first national network of orthoptist cabinets providing teleophthalmology services across 40 departments. The network connects patients with orthoptists for in-person visual examinations and partner ophthalmologists who validate prescriptions remotely.
- Téléophtalmologie (Teleophthalmology) Remote ophthalmology examination service where orthoptists perform complete eye exams at cabinets and securely transmit results to partner ophthalmologists for remote analysis and prescription validation.
- Renouvellement lunettes (Glasses Renewal) Eyeglass prescription renewal service for patients aged 6-49 without waiting months for an ophthalmologist. 100% covered by French Social Security.
- Bilan orthoptique (Orthoptic Assessment) Comprehensive evaluation of ocular coordination, convergence, and acuity for adults and children from 9 months old.
- Bilan neurovisuel (Neurovisual Assessment)
- Rééducation orthoptique (Orthoptic Rehabilitation) Personalized sessions for visual fatigue, convergence insufficiency, and functional strabismus. Sessions last 20-30 minutes.
- Dépistage rétinopathie diabétique (Diabetic Retinopathy Screening) Non-mydriatic retinography screening for diabetic patients, covered by French Social Security without requiring pupil dilation.
Quantifiable outcome
- Appointment wait time reduced to under 1 week vs 6+ months standard ophthalmology delays
- +3 more outcomes
Companies that use Relais Vision
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles1 record
Relais Vision technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
Relais Vision partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- DoctolibcoreOnline appointment scheduling platform integration. Patients book appointments through Doctolib which manages scheduling, patient data collection, and reminders. Essential for network operations and patient acquisition.
- Partner Ophthalmologistscore60+ ophthalmologists providing remote medical analysis of patient examination data. Ophthalmologists review results via secure platform, validate prescriptions, and focus on complex cases while orthoptists handle routine examinations.
- Optician PartnersminorNetwork of opticians who receive patient prescriptions after visual examinations. Patients visit partner or independent opticians to purchase glasses and contact lenses.
Scale indicators6 records
Recent moves8 records
Expansion highlights5 records
Relais Vision competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Relais Vision social profiles
Digital presenceRelais Vision compliance and trust
Trust signalCompliance2 records
Relais Vision financial estimates
Financial estimateRevenue estimate
Valuation estimate
Relais Vision leadership team
Management profileNumber of profiles
Profiles3 records
Relais Vision funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Relais Vision M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Relais Vision
What does Relais Vision do?
Relais Vision operates France's first national network of orthoptist cabinets delivering teleophthalmology services. Orthoptists perform complete visual examinations in person at 74+ physical cabinets, while partner ophthalmologists analyze results remotely through a proprietary teleexpertise platform to issue prescriptions. The network covers 40 French departments and has served over 400,000 patients with services including glasses renewal, orthoptic assessments, neurovisual evaluations, orthoptic rehabilitation, and diabetic retinopathy screening.
Is Relais Vision a public or private company?
Relais Vision is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Relais Vision founded?
Relais Vision was founded in 2018. It employs 11 to 50 people.
Where is Relais Vision based?
Relais Vision is headquartered in Lille, France, in the Europe region.
How does Relais Vision make money?
Three revenue lines are on record. Orthoptic Consultations are the primary driver. The others are teleexpertise Medical Acts and network Membership Services.
Does Relais Vision have an API?
No public API is recorded for Relais Vision.
What industry is Relais Vision in?
Relais Vision's product category is Teleophthalmology Services. Its primary akta.pro industry code is HLALAGAL, Ophthalmology & Vision Telemedicine Platforms, with a secondary code of HLAKAKAM, Vision Therapy & Orthoptics. Its NAICS code is 62132 and its SIC code is 8011.