Hospice Niagara
Hospice Niagara is a non-profit hospice palliative care organization serving the Niagara region, providing free in-home medical support, residential hospice care, and grief services to people with life-limiting illnesses and their families, funded by Ontario Ministry of Health grants and community donations.
- Company typePrivate
- Founded1993
- HeadquartersSaint Catharines, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Hospice Niagara does
Hospice Niagara is a registered not-for-profit charitable organization founded in 1993 in St. Catharines, Ontario, providing hospice palliative care services to people living with life-limiting illnesses, their families, and bereaved individuals across the Niagara region. Its service portfolio spans four pillars: in-home supports (Palliative Care Outreach Team, Comfort Connect @Home telephone nursing, Visiting Volunteers, Day Hospice, Sharing Projects legacy programs); residential hospice care at three residences (Stabler Centre in St. Catharines since 2007, Walker House in Welland opened 2025, Willson House in Fort Erie planned for 2027, totaling 30 beds at full build-out); grief support for adults, children, and youth; and caregiver support delivered in partnership with the Caregiver Network of Niagara. All services are provided free of charge to clients.
The underlying technology is service-delivery oriented rather than software-centric: care is delivered through in-person residence care, home visits by clinical specialists, and virtual/digital programming for grief groups and Day Hospice. The organization integrates with Ontario's provincial health information systems, including ClinicalConnect, Connecting Ontario, OLIS, and InfoAnywhere, to coordinate patient care across Ontario Health Teams. Compliance footprint includes PHIPA (Personal Health Information Protection Act), AODA, WCAG 2.0 Level AA, and the Ontario Human Rights Code.
The business model is a hybrid of approximately 60% provincial government operational funding from the Ontario Ministry of Health and approximately 40% community-raised funds, including individual donations, monthly giving, signature events (TASTE, Swing Hard golf, Catch The Ace, Mega 50/50, Compassion Blooms), legacy giving, and major-gift capital campaigns. The current $18M Close to Home Capital Campaign funds the Welland and Fort Erie expansion, with major pledges including $1.5M from Willson International and $4M from the Ontario Ministry of Health. The organization is governed by a volunteer Board of Directors led by Executive Director Carol Nagy.
Hospice Niagara firmographics
Firmographics- Name
- Hospice Niagara
- Legal name
- Hospice Niagara
- Website
- https://hospiceniagara.ca
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hospice Niagara is a non-profit hospice palliative care organization serving the Niagara region, providing free in-home medical support, residential hospice care, and grief services to people with life-limiting illnesses and their families, funded by Ontario Ministry of Health grants and community donations.
- Ownership category
- akta.pro rank
Hospice Niagara industry classification
Industry- Product category
- Hospice and Palliative Care Services
- NAICS
- Other Individual and Family Services (624190), Emergency and Other Relief Services (624230)
- SIC
- Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)
- akta.pro primary industry
- Home Hospice Agencies (HLAFAEAC)
- akta.pro secondary industries
- Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)
Keywords
Where Hospice Niagara is headquartered
LocationHeadquarters
- HQ city
- Saint Catharines
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
Hospice Niagara business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Provincial Government Funding: Ontario Ministry of Health provides approximately 60% of required funding. This is ongoing operational funding for hospice palliative care services.
- Donations and Fundraising: Individual donations, monthly giving programs, and community fundraising events. The organization needs to raise $1.8 million annually through donations and fundraising to cover costs not funded by government.
- Capital Campaign: The $18M Close to Home Campaign funds expansion to Welland and Fort Erie locations. Major gifts, corporate donations, and municipal contributions support capital build.
- Lottery and Events: Signature events including TASTE food festival, Swing Hard for Hospice Niagara golf tournament, Catch The Ace, Niagara Mega 50/50, and Compassion Blooms campaign.
- Legacy Giving: Bequests through wills, gifts of life insurance, securities, RRSPs/RRIFs. Tax-advantaged ways for donors to leave lasting gifts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | All services are provided at no cost to clients |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels10 records
Hospice Niagara product offering
Product offeringCore offering
Hospice Niagara is a non-profit hospice palliative care organization that provides free end-of-life, comfort, and bereavement support to residents of the Niagara region in Ontario, Canada. Its core services span in-home palliative support, community outreach, residential hospice stays, day hospice programming, caregiver education, and grief/bereavement services for adults, children, and youth. Operations are funded by a mix of provincial health system funding and required annual community fundraising of $1.8–2.5 million.
Product overview
Hospice Niagara is a hospice palliative care organization offering a comprehensive suite of services across four pillars: Living Well at Home (in-home supports including Comfort Connect @Home, Palliative Care Outreach Team, Visiting Volunteers, Day Hospice, and Sharing Projects), Living Well at Hospice (residential hospice care at Stabler Centre in St. Catharines, Walker House in Welland, and upcoming Willson House in Fort Erie), Living Well with Grief (support programs for adults and children/youth, plus the Wind Phone service), and Living Well as a Caregiver (through the Caregiver Network of Niagara partnership). All programs are provided free of charge to the Niagara community. The organization also provides a Many Seeds mobile app for community engagement.
Differentiator
Problem solved
Functional benefit
Products and services
- Living Well at Home
Quantifiable outcome
- All programs and services provided at no cost to Niagara residents
- +2 more outcomes
Companies that use Hospice Niagara
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
Hospice Niagara technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Hospice Niagara partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and supporting.
- Caregiver Network of NiagaracorePartnership with family health teams, community health centres, Alzheimer Society of Niagara, and Centre de santé communautaire to provide coordinated caregiver support programs in both English and French.
- Ontario Health TeamscoreCollaboration for shared electronic health information systems to coordinate patient care across the health system.
- Ontario Laboratory Information Systems (OLIS)supportingIntegration with provincial laboratory information systems for coordinated healthcare delivery.
- HealthLinkssupportingRegional health coordination initiative for integrated patient care.
- Connecting OntariosupportingProvincial digital health platform for secure health information exchange.
- ClinicalConnectsupportingRegional clinical information system connecting healthcare providers across Niagara.
- InfoAnywheresupportingHealth information sharing platform for care coordination.
- Niagara Peninsula Conservation Authority (NPCA)supportingPartnership to locate Wind Phone at Ball's Falls Conservation Area along the Cataract Trail.
- Pleasantview Funeral HomesupportingPartnership for the Forest Tell Windphone located along a trail connected to the funeral home.
- Foyer RichelieucoreBilingual long-term care home in Welland co-locating Walker House hospice within its facility.
- Gilmore LodgecoreLong-term care home in Fort Erie co-locating Willson House hospice beside the facility.
- Information and Privacy Commissioner of OntariosupportingOversight body for privacy compliance under PHIPA. Contact for concerns about privacy practices.
Scale indicators8 records
Recent moves11 records
Expansion highlights5 records
Hospice Niagara competitors and assessment
Company assessmentDirect peers
- McNally House Hospice: Community-based residential hospice in Grimsby, Ontario, also serving the western Niagara region. Directly comparable in offering free hospice palliative care with residential beds, grief support, and donor-funded operations.
- Dorothy Ley Hospice: Residential hospice in Etobicoke, Ontario, providing in-home and residential hospice palliative care, spiritual care, and bereavement support. Same non-profit, donor-and-government-funded model as Hospice Niagara.
- St. Joseph's Hospice: London, Ontario hospice offering residential palliative care, community palliative care outreach, and bereavement programs including specialized children's grief services. Operates under a similar multi-pillar model with provincial and donor funding.
- Hospice Toronto: Toronto-based hospice providing in-home hospice palliative care, caregiver support, and grief and bereavement programs. Comparable service mix with strong volunteer-driven home-visit model.
- Hospice Simcoe: Residential hospice and community palliative care provider in Simcoe County, Ontario. Operates a 10-bed residence plus visiting volunteer and grief programs with mixed government and donor funding, very similar operating model.
- Beth Donovan Hospice: Small community hospice serving North Grenville, Ontario, offering residential hospice beds, day hospice, grief support, and caregiver programs. Comparable scale and non-profit funding structure to Hospice Niagara.
Broad incumbents
- VITAS Healthcare: Largest hospice and palliative care provider in the United States, offering hospice, palliative, and grief support services across a national footprint. Useful benchmark for the scale and professionalization of the hospice category, though operating under a for-profit, US Medicare-funded model.
Others
- Hospice Palliative Care Ontario: Provincial association representing Ontario's hospice palliative care providers, including Hospice Niagara. Not a competitor but the umbrella body that shapes provincial policy, funding advocacy, and sector standards relevant to Hospice Niagara's operating environment.
- Canadian Hospice Palliative Care Association: National voice for hospice palliative care in Canada. Sets national norms, advocates for federal funding, and represents member hospices including Hospice Niagara; relevant ecosystem participant for policy and funding direction.
Regional players
- Maison Albarney / Quebec palliative care network: French-language hospice and palliative care providers serving Quebec, including bilingual models similar to Foyer Richelieu / Walker House. Comparable in service offering but operates under a different provincial funding regime and language context.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Hospice Niagara social profiles
Digital presenceHospice Niagara compliance and trust
Trust signalCompliance3 records
Hospice Niagara financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hospice Niagara leadership team
Management profileNumber of profiles
Profiles6 records
Hospice Niagara funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hospice Niagara M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hospice Niagara
What does Hospice Niagara do?
Hospice Niagara is a non-profit hospice palliative care organization that provides free end-of-life, comfort, and bereavement support to residents of the Niagara region in Ontario, Canada. Its core services span in-home palliative support, community outreach, residential hospice stays, day hospice programming, caregiver education, and grief/bereavement services for adults, children, and youth. Operations are funded by a mix of provincial health system funding and required annual community fundraising of $1.8–2.5 million.
Is Hospice Niagara a public or private company?
Hospice Niagara is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Hospice Niagara founded?
Hospice Niagara was founded in 1993. It employs 11 to 50 people.
Where is Hospice Niagara based?
Hospice Niagara is headquartered in Saint Catharines, Canada, in the North America region.
How does Hospice Niagara make money?
Five revenue lines are on record. Provincial Government Funding is the primary driver. The others are donations and Fundraising, capital Campaign, lottery and Events and legacy Giving.
Who are Hospice Niagara's main competitors?
Direct peers on record are McNally House Hospice, Dorothy Ley Hospice, St. Joseph's Hospice, Hospice Toronto, Hospice Simcoe and Beth Donovan Hospice. VITAS Healthcare is listed as a broad incumbent. Others are Hospice Palliative Care Ontario and Canadian Hospice Palliative Care Association. Maison Albarney / Quebec palliative care network is listed as a regional player.
Does Hospice Niagara have an API?
No public API is recorded for Hospice Niagara.
What industry is Hospice Niagara in?
Hospice Niagara's product category is Hospice and Palliative Care Services. Its primary akta.pro industry code is HLAFAEAC, Home Hospice Agencies, with a secondary code of HLADAHAC, Residential Hospice / Hospice House (Facility-Based). Its NAICS code is 624190 and its SIC code is 8082.