Hinch Property Management Services

What Hinch Property Management Services does

Hinch Property Management Services, legally Hinch Property Management LTD, is a privately held UK property inventory services company founded in 2006 and headquartered in Amersham, Buckinghamshire. Operating under director Mike Hinch with no external institutional investment, the firm delivers property inventory, check-in, check-out, mid-term inspection, tenancy cleaning, and (from 2024) Executive Check-Out reports through wholly-owned branches in London/Buckinghamshire, Dorset (south coast), and Luxembourg. The company supplies work primarily to letting agents and estate agents, private landlords, and (to a lesser extent) property developers managing bulk portfolios, and serves tenants only as passive participants in documented inspections.

The core technology is a proprietary, 100% in-house reporting and inventory management system accessible via web portal and mobile, with secure storage, regular backups, GDPR-compliant handling, and continued client access irrespective of clerk turnover. Services are dispatched through a network of 30+ AIP-trained inventory clerks and a TDS Academy-trained customer service team; the firm markets a 48-hour report turnaround, flexible scheduling including bank holidays, and 24/7 online booking. Marketing is content-led, anchored by a blog, social channels, and free downloadable templates that have logged over 1000 downloads as lead-capture mechanisms. Credibility signals include consecutive ESTAS Supplier of the Year awards (2021, 2022) and Alcumus SafeContractor certification (March 2025).

Revenue is generated on a per-inspection transaction-fee basis, with pricing varying by property size and service type; letting agents receive 30-day payment terms while private landlords pay upfront. Custom quote-based pricing is offered to agencies and developers running large portfolios, particularly those booking 3+ jobs per month for three consecutive months. Direct distribution runs through online portal, telephone (020 7989 9128), and email ([email protected]), with regional inboxes for Dorset ([email protected]) and Luxembourg ([email protected]).

Name

Hinch Property Management Services

Legal name

Hinch Property Management LTD

Website

https://hinchpm.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Hinch Property Management Services delivers property inventory, check-in, check-out, and mid-term inspection reports to letting agents, landlords, and developers across London, Buckinghamshire, Dorset, and Luxembourg through a proprietary in-house reporting platform.

Ownership category

akta.pro rank

Product category

Property Inventory Services

NAICS

Services to Buildings and Dwellings (5617), Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Residential Maintenance & Turnover Services (Make-Ready, Inspections) (BPAJAFAM)

akta.pro secondary industry

Landlord/Property Manager Turnover Cleaning (HSAEACAE)

Keywords

• Property inventory reports
• Check-in inspections
• Check-out inspections
• Mid-term tenancy inspections
• Letting agent services

Headquarters

HQ city

Amersham

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Property Inspection Services: Per-inspection fees for property inventory reports, check-in reports, check-out reports, mid-term inspections, and executive check-out services. Pricing varies by property size (number of bedrooms), service type, and furnishings. Accounts for letting agents are payable within 30 days; private landlords require cleared funds prior to job.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Hinch Property Management Services provides independent property inventory, check-in, check-out, mid-term inspection, and executive check-out reports for letting agents, private landlords, and property developers across London, Buckinghamshire, the Home Counties, Dorset, and Luxembourg. Reports are produced by over 30 AIP (Approved Inventory Professional)-trained inventory clerks, delivered within 48 hours, and made accessible to clients via an in-house proprietary reporting and booking portal.

Product overview

Hinch Property Management Services is a property inventory service provider operating across London, Buckinghamshire, and the Home Counties with satellite branches in Dorset and Luxembourg. Their core offering consists of property inventory reports, check-in reports, check-out reports, and mid-term tenancy inspections performed by AIP-trained inventory clerks. They operate an in-house online booking and reporting portal. The portfolio includes add-on services such as the Executive Check Out Service (which provides cost estimates for deposit disputes) and tenancy cleaning. The company also provides free downloadable resources including property inventory and schedule of condition templates, and runs an AIP-certified clerk training program.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Inventory and Check-In Reports Fair, accurate and detailed description of a rental property at the time of inspection, documenting condition and cleanliness at tenancy start. Used by letting agents and private landlords for tenancy setup and dispute prevention.
• Inventory Check-Out Reports Comparison report between tenancy start and end conditions to determine dilapidations and cleanliness issues, used by letting agents and landlords in TDS deposit disputes.
• Mid-Term Tenancy Inspections Periodic property inspections during a tenancy to monitor property condition, maintenance, and ensure compliance with tenancy agreements.
• Executive Check-Out Service Premium check-out service that places liability on dilapidations and provides suggested cost estimates for deposit dispute resolution, drawing on Hinch's industry experience and inspection data.
• Tenancy Cleaning Professional cleaning services for rental properties at tenancy transitions, supporting end-of-tenancy turnover.

Quantifiable outcome

• Reports delivered within 48 working hours of inspection (usually within 24 hours)
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• NoLetGo: UK-based property inventory, check-in and check-out service provider serving letting agents and landlords. Direct overlap with Hinch's core service offering, customer base, and geographic focus on London and the South East.
• InventoryBase: Property inspection and inventory reporting platform widely used by inventory clerks and letting agents across the UK. Comparable inventory-report product, AIP-aligned workflows, and shared target customer base.
• LiveReport: UK property inventory and check-in/check-out service supplier for letting agents. Highly comparable mid-market inventory services competitor with multi-region coverage.
• RedSky Property Inventories: Regional UK inventory clerk network providing property inventory, check-in and check-out reports to letting agents. Direct competitor in the inventory services category.
• Hamilton Inventories: UK-based independent property inventory service serving landlords and letting agents. Small, locally focused operator directly comparable to Hinch's regional branches.

Broad incumbents

• Savills Residential Property Management: Large UK real estate services firm offering residential property management, lettings, and ancillary services. Acts as a large customer of inventory services and an adjacent incumbent with overlapping reach into letting agents and landlords.
• Knight Frank Residential Lettings: Major global real estate agency with UK residential lettings and property management arms. Comparable customer base to Hinch, with in-house inventory capability representing partial competition at scale.
• Connells Group (Countrywide): Large UK residential property services group operating estate agency, lettings and property management brands. Large-volume letting agents represent both potential customers and competing in-house inventory capacity.

Others

• Deposit Protection Service (DPS): Government-authorised tenancy deposit protection scheme whose adjudicators rely on independent inventory reports (the primary evidence Hinch produces). Ecosystem stakeholder whose standards Hinch's service is built to satisfy.

Emerging players

• OpenBrix: Digital property transactions and inspection technology platform targeting letting agents. Emerging technology-driven competitor and potential partner at the intersection of inventory reporting and proptech.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HinchPM
• LinkedInlinkedin.com/company/hinch-property-management
• Instagraminstagram.com/hinchpm_official
• Xx.com/hinchpm

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hinch Property Management Services