Tenth Street Animal Hospital

What Tenth Street Animal Hospital does

Tenth Street Animal Hospital, LLC is a privately held, AAHA-accredited full-service veterinary clinic operating from a single location at 3118 E 10th St, Greenville, NC 27858. Founded in 1987 by Dr. Mark T. Hayes and now co-owned by Hayes, Dr. Bradley Medhus, and Dr. Anne Eldridge (an ownership group that also controls Firetower Animal Clinic, Four Paws Inn, and Animal Hospital of Pitt County), the practice delivers general companion-animal medicine across five service lines: Wellness & Prevention, Testing & Diagnostics, Advanced Care (internal medicine, oncology, ophthalmology, endocrinology, acupuncture, laser therapy, pocket pet care), Surgical Procedures, and Urgent Care during business hours (Mon–Fri 7am–6pm, Sat 7:30am–12pm). The clinical technology stack includes digital radiography, CT-imaging capability, ultrasound, tonometry, dental X-rays, in-house CBC and blood chemistry analyzers, and laser therapy.

Revenue is generated primarily through fee-for-service professional services (payable at time of service via cash, check, or major cards) and ancillary sales of prescription food and medications through both the on-site pharmacy and the website's shop-rx channel. Access to CareCredit and ScratchPay financing expands affordability for higher-ticket procedures. Customer acquisition is direct-to-consumer, relying on the website, online appointment booking, the PetPage mobile app and online portal (24/7 access to medical records and prescription refills), and word-of-mouth driven by the Re-fur a Friend referral program ($50 credit to referrer / $50 discount to new client). The practice also maintains discounted-care partnerships with several local animal rescue organizations (Humane Society of Eastern NC, Saving Graces 4 Felines, Friends of Pitt County Animal Shelter, and various breed-specific rescues) and participates in community sponsorships.

Name

Tenth Street Animal Hospital

Legal name

Tenth Street Animal Hospital, LLC

Website

https://tenthstvet.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

Tenth Street Animal Hospital is a privately held, AAHA-accredited full-service veterinary clinic in Greenville, NC, founded in 1987, providing wellness, diagnostics, advanced care, surgery, and urgent care for dogs, cats, and pocket pets via five DVMs and a single hospital location.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro industry

PRIMARYAFAEANAA

Companion Animal Veterinary Clinics & Hospitals

Agriculture & Food Production/Animal Production & Aquaculture/Animal Health & Veterinary Services

SECONDARYHLAMAAAA

General Practice Veterinary Clinics (Wellness & Primary Care)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHLAMACAC

Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro)

Healthcare & Life Sciences/Veterinary & Animal Health/Emergency & Specialty Veterinary Hospitals

SECONDARYHLAMADAH

Veterinary Imaging Centers (Radiology, Ultrasound, CT/MRI)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Diagnostics (Labs & Imaging)

SECONDARYAFAEANAG

Veterinary Imaging, Surgery & Specialty Referral Centers

Agriculture & Food Production/Animal Production & Aquaculture/Animal Health & Veterinary Services

Keywords

• Veterinary care services
• Pet healthcare
• Veterinary diagnostics
• Veterinary surgery
• Animal hospital

Headquarters

HQ city

Greenville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Veterinary Professional Services: Core revenue from comprehensive veterinary medical services including wellness exams, surgical procedures, diagnostics, emergency/urgent care, and advanced specialty services. Payment required at time of service.
2. Pet Food and Medications: Sale of prescription pet foods and medications through on-site pharmacy and online shop. Customers can order through the website shop-rx feature.
3. Financing Programs (CareCredit, ScratchPay): Third-party financing partners CareCredit (healthcare credit card) and ScratchPay (veterinary loan) enable customers to pay for services over time, increasing affordability of expensive procedures.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Tenth Street Animal Hospital is a full-service, AAHA-accredited veterinary clinic providing comprehensive medical, surgical, diagnostic, and urgent care services for dogs, cats, and pocket pets. Service lines include wellness and prevention, testing and diagnostics, advanced specialty care, surgical procedures, and urgent/emergency care, supported by in-house lab and imaging equipment and a 24/7 PetPage app for records and prescriptions.

Product overview

Tenth Street Animal Hospital is a full-service veterinary practice offering a comprehensive suite of animal healthcare services organized into five main categories: Wellness & Prevention (wellness exams, vaccinations, parasite control, dental care, senior pet care), Testing & Diagnostics (blood work, X-rays, ultrasound, tonometry), Advanced Care (internal medicine, oncology, ophthalmology, endocrinology, acupuncture, laser therapy, pocket pet care), Surgical Procedures (spay/neuter, soft tissue, dental surgery), and Urgent Care/Emergency Services. The hospital operates a digital Pet Portal with mobile app access for 24/7 pet health record management. Supporting services include payment financing options (CareCredit, Scratch Pay), a referral loyalty program, pet loss support with cremation services, and pet adoption resources through partnerships with local shelters. Founded in 1987 and AAHA accredited.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness & Prevention Services

Quantifiable outcome

• Only 15% of animal hospitals in US and Canada are AAHA accredited
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Humane Society of Eastern North CarolinacoreStrategic or Co-development PartnerPartnership for evaluating and treating sick animals from the shelter at discounted rates. The hospital supports the health of animals in the Greenville community by assisting this local organization with veterinary care services.
• Saving Graces 4 FelinescoreStrategic or Co-development PartnerPartnership providing discounted veterinary evaluation and treatment services for rescued cats from this local feline rescue organization.
• Friends of Pitt County Animal SheltercoreStrategic or Co-development PartnerOngoing partnership supporting shelter animals with veterinary care services, including discounted evaluations and treatment for sick animals.
• Various Breed-Specific Rescue GroupsminorStrategic or Co-development PartnerPartnership with numerous rescue groups for specific breeds, providing discounted veterinary evaluation and treatment services for rescued animals.
• Pet Food PantryminorGTM or Marketing PartnerAccepts donations of pet food, toys, bowls, bedding, and other pet supplies for the Pet Food Pantry to support community members in need.
• United WayminorGTM or Marketing PartnerRegular charitable support of United Way and various community causes including Rocking Horse Ranch, Greenville Little Leagues, Pitt County Girls Softball League, and more.
• CareCreditcoreChannel Partner/ Reseller/ DistributorHealthcare credit card designed to help pet owners pay for health and wellness services over time. Accepted at the hospital for various veterinary procedures including exams, dental, surgery, and medications.
• ScratchPaycoreChannel Partner/ Reseller/ DistributorVeterinary loan company providing financing that doesn't affect credit scores when applying. Available via smartphone after receiving a treatment estimate. Enables pet owners to pay for veterinary care over time.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• UrgentVet: Walk-in urgent care veterinary franchise focused on after-hours and weekend cases that GP hospitals like Tenth Street cannot accommodate. Directly addresses the closed-Sunday / overnight revenue gap that limits Tenth Street's urgent care capture.
• Lap of Love Veterinary Hospice: National mobile veterinary hospice and in-home euthanasia provider. Adjacent to Tenth Street's pet loss support offering and represents an emerging segment competing for end-of-life care revenue that GP clinics traditionally capture.

Broad incumbents

• VCA Animal Hospitals: National network of 1,000+ veterinary hospitals owned by Mars Petcare, offering the same general practice, specialty, and emergency services as Tenth Street but at much greater scale and with corporate back-office support. Closest analog for the multi-service, AAHA-quality positioning Tenth Street pursues.
• PetVet Care Centers: PE-backed consolidator of general practice and specialty veterinary hospitals across the Eastern US. Operates multi-clinic ownership models similar to Tenth Street's sister-clinic structure but at regional scale.
• BluePearl Specialty + Emergency Pet Hospital: Specialty and emergency veterinary hospital chain (Mars Petcare) operating 24/7 facilities. Represents the primary referral destination for cases Tenth Street cannot handle overnight, and a competitor for advanced care and oncology cases during business hours.
• Banfield Pet Hospital: Largest veterinary chain in the US, primarily co-located inside PetSmart stores. Competes with Tenth Street on wellness plans, vaccination packages, and convenient hours, though generally positioned as a higher-volume, lower-touch alternative.

Direct peers

• Animal Hospital of Pitt County: Third sister clinic under shared ownership in the Greenville, NC market. Competes directly for the same pet owner segment and overlaps on the comprehensive GP and surgical service offering.
• Firetower Animal Clinic: Sister clinic in Greenville, NC co-owned by the same Drs. Hayes, Medhus, and Eldridge. Same services, same market — effectively a same-ownership direct peer and likely the most comparable competitor from a unit-economics and staffing-model standpoint.
• Four Paws Inn: Fourth veterinary practice under the same ownership group in Greenville, NC. Direct peer in service mix and target market, illustrating how the ownership group is horizontally scaled within a single metro.

Regional players

• East Carolina Veterinary Service: Independent regional veterinary practice serving the Greenville, NC area. Closest non-affiliated local competitor competing on similar general practice and surgical services within the same geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/tenth-street-animal-hospital

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tenth Street Animal Hospital