ZICTA
- Company typePrivate
- Founded2009
- HeadquartersLusaka, Zambia
- Headcount101–250
- GTM typeB2B
- OfferingServices
ZICTA firmographics
Firmographics- Name
- ZICTA
- Legal name
- Zambia Information and Communications Technology Authority
- Website
- https://zicta.zm
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
ZICTA industry classification
Industry- Product category
- Telecommunications Regulation
- NAICS
- Regulation and Administration of Communications, Electric, Gas, and Other Utilities (92613), Regulation and Administration of Communications, Electric, Gas, and Other Utilities (926130), Public Administration (92)
- SIC
- Foreign Governments (8888)
- akta.pro primary industry
- Communications, Media & Spectrum Regulators (BPAIAOAI)
Keywords
Where ZICTA is headquartered
LocationHeadquarters
- HQ city
- Lusaka
- HQ country
- Zambia
- HQ region
- Africa
Markets served
ZICTA business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Others
ZICTA product offering
Product offeringCore offering
ZICTA is the statutory government regulatory authority for the information and communications technology sector in Zambia. It issues licenses to telecommunications operators and ISPs, performs economic and technical regulation of the ICT market, enforces consumer protection for end-users of electronic communications services, and oversees electronic communications across the country.
Product overview
ZICTA (Zambia Information and Communications Technology Authority) is a regulatory body overseeing information and communications technology in Zambia. The source material provides only the organization name and website URL without detailing specific product offerings, services, or modules.
Differentiator
Problem solved
Functional benefit
Products and services
- ICT Sector Licensing Statutory licensing of telecommunications operators, ISPs, and electronic communications service providers in Zambia, granting authorization to lawfully operate ICT services in the country.
- ICT Consumer Protection Services Consumer-facing protection and redress services for end-users of electronic communications services in Zambia, addressing complaints and disputes with licensed operators.
- Economic Regulation of ICT Economic regulation of the information and communications technology sector, including tariff oversight, market conduct rules, and competitive safeguards applied to licensed operators.
- Electronic Communications Oversight Oversight and administration of electronic communications in Zambia, including technical standards, spectrum and resource allocation, and sector monitoring across the ICT industry.
Companies that use ZICTA
Customer profileIdeal customer profiles2 records
ZICTA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
ZICTA partnerships and signals
Strategic signalRecent moves3 records
Expansion highlights2 records
ZICTA competitors and assessment
Company assessmentDirect peers
- Botswana Communications Regulatory Authority (BOCRA): Botswana's converged regulator for communications, broadcasting, and ICT with licensing and consumer protection roles — a closely analogous statutory peer to ZICTA within the SADC region.
- Rwanda Utilities Regulatory Authority (RURA): Rwanda's multi-sector regulator covering ICT alongside energy and water; comparable to ZICTA in ICT licensing and consumer protection, with the nuance of a broader converged mandate.
- Namibia Communications Commission (NaCC): Namibia's regulator responsible for telecommunications and broadcasting services, exercising licensing and consumer protection powers analogous to ZICTA's mandate.
- Malawi Communications Regulatory Authority (MACRA): Malawi's statutory ICT and communications regulator handling licensing, spectrum, and consumer protection; a directly comparable peer operating in a small Southern African economy similar in scale to Zambia.
- Nigerian Communications Commission (NCC): Federal regulator responsible for telecommunications in Nigeria, with licensing, consumer protection, and economic regulatory functions paralleling ZICTA's mandate and serving as the most resourced African counterpart.
- Uganda Communications Commission (UCC): Statutory regulator for communications and broadcasting services in Uganda, with equivalent licensing, consumer protection, and economic regulation functions as ZICTA — a near-twinned role across a neighbouring East African jurisdiction.
- Communications Authority of Kenya (CA): Kenya's ICT regulator overseeing telecommunications, broadcasting, postal, and cybersecurity — a close functional peer to ZICTA but operating in a larger and more mature market, useful as a scaled reference point.
- Tanzania Communications Regulatory Authority (TCRA): National ICT and communications regulator of Tanzania with a similar statutory mandate over licensing, spectrum, consumer protection, and economic regulation of electronic communications — directly comparable to ZICTA in scope and role.
Broad incumbents
- Independent Communications Authority of South Africa (ICASA): South Africa's converged ICT and broadcasting regulator — a larger, more established incumbent in the same regulatory category that ZICTA occupies, useful as a reference for institutional scale and scope evolution.
Others
- African Telecommunications Union (ATU): Continental body coordinating ICT policy, spectrum, and standards across African regulators including ZICTA — not a competitor but an ecosystem partner that shapes the regulatory agenda ZICTA implements.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks3 records
Key highlights4 records
Customer concentration
ZICTA social profiles
Digital presenceZICTA financial estimates
Financial estimateRevenue estimate
Valuation estimate
ZICTA leadership team
Management profileNumber of profiles
ZICTA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ZICTA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ZICTA
What does ZICTA do?
ZICTA is the statutory government regulatory authority for the information and communications technology sector in Zambia. It issues licenses to telecommunications operators and ISPs, performs economic and technical regulation of the ICT market, enforces consumer protection for end-users of electronic communications services, and oversees electronic communications across the country.
Is ZICTA a public or private company?
ZICTA is a private company. It is classified as state government owned and is currently operating.
When was ZICTA founded?
ZICTA was founded in 2009. It employs 101 to 250 people.
Where is ZICTA based?
ZICTA is headquartered in Lusaka, Zambia, in the Africa region.
Who are ZICTA's main competitors?
Direct peers on record are Botswana Communications Regulatory Authority (BOCRA), Rwanda Utilities Regulatory Authority (RURA), Namibia Communications Commission (NaCC), Malawi Communications Regulatory Authority (MACRA), Nigerian Communications Commission (NCC), Uganda Communications Commission (UCC), Communications Authority of Kenya (CA) and Tanzania Communications Regulatory Authority (TCRA). Independent Communications Authority of South Africa (ICASA) is listed as a broad incumbent. African Telecommunications Union (ATU) is listed as an others.
Does ZICTA have an API?
No public API is recorded for ZICTA.
What industry is ZICTA in?
ZICTA's product category is Telecommunications Regulation. Its primary akta.pro industry code is BPAIAOAI, Communications, Media & Spectrum Regulators. Its NAICS code is 92613 and its SIC code is 8888.