ZICTA

Name

ZICTA

Legal name

Zambia Information and Communications Technology Authority

Website

https://zicta.zm

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Telecommunications Regulation

NAICS

Regulation and Administration of Communications, Electric, Gas, and Other Utilities (92613), Regulation and Administration of Communications, Electric, Gas, and Other Utilities (926130), Public Administration (92)

SIC

Foreign Governments (8888)

akta.pro primary industry

Communications, Media & Spectrum Regulators (BPAIAOAI)

Keywords

• ICT regulation
• Telecommunications licensing
• Spectrum management
• Consumer protection
• Electronic communications

Headquarters

HQ city

Lusaka

HQ country

Zambia

HQ region

Africa

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Core offering

ZICTA is the statutory government regulatory authority for the information and communications technology sector in Zambia. It issues licenses to telecommunications operators and ISPs, performs economic and technical regulation of the ICT market, enforces consumer protection for end-users of electronic communications services, and oversees electronic communications across the country.

Product overview

ZICTA (Zambia Information and Communications Technology Authority) is a regulatory body overseeing information and communications technology in Zambia. The source material provides only the organization name and website URL without detailing specific product offerings, services, or modules.

Differentiator

Problem solved

Functional benefit

Products and services

• ICT Sector Licensing Statutory licensing of telecommunications operators, ISPs, and electronic communications service providers in Zambia, granting authorization to lawfully operate ICT services in the country.
• ICT Consumer Protection Services Consumer-facing protection and redress services for end-users of electronic communications services in Zambia, addressing complaints and disputes with licensed operators.
• Economic Regulation of ICT Economic regulation of the information and communications technology sector, including tariff oversight, market conduct rules, and competitive safeguards applied to licensed operators.
• Electronic Communications Oversight Oversight and administration of electronic communications in Zambia, including technical standards, spectrum and resource allocation, and sector monitoring across the ICT industry.

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Expansion highlights2 records

Direct peers

• Botswana Communications Regulatory Authority (BOCRA): Botswana's converged regulator for communications, broadcasting, and ICT with licensing and consumer protection roles — a closely analogous statutory peer to ZICTA within the SADC region.
• Rwanda Utilities Regulatory Authority (RURA): Rwanda's multi-sector regulator covering ICT alongside energy and water; comparable to ZICTA in ICT licensing and consumer protection, with the nuance of a broader converged mandate.
• Namibia Communications Commission (NaCC): Namibia's regulator responsible for telecommunications and broadcasting services, exercising licensing and consumer protection powers analogous to ZICTA's mandate.
• Malawi Communications Regulatory Authority (MACRA): Malawi's statutory ICT and communications regulator handling licensing, spectrum, and consumer protection; a directly comparable peer operating in a small Southern African economy similar in scale to Zambia.
• Nigerian Communications Commission (NCC): Federal regulator responsible for telecommunications in Nigeria, with licensing, consumer protection, and economic regulatory functions paralleling ZICTA's mandate and serving as the most resourced African counterpart.
• Uganda Communications Commission (UCC): Statutory regulator for communications and broadcasting services in Uganda, with equivalent licensing, consumer protection, and economic regulation functions as ZICTA — a near-twinned role across a neighbouring East African jurisdiction.
• Communications Authority of Kenya (CA): Kenya's ICT regulator overseeing telecommunications, broadcasting, postal, and cybersecurity — a close functional peer to ZICTA but operating in a larger and more mature market, useful as a scaled reference point.
• Tanzania Communications Regulatory Authority (TCRA): National ICT and communications regulator of Tanzania with a similar statutory mandate over licensing, spectrum, consumer protection, and economic regulation of electronic communications — directly comparable to ZICTA in scope and role.

Broad incumbents

• Independent Communications Authority of South Africa (ICASA): South Africa's converged ICT and broadcasting regulator — a larger, more established incumbent in the same regulatory category that ZICTA occupies, useful as a reference for institutional scale and scope evolution.

Others

• African Telecommunications Union (ATU): Continental body coordinating ICT policy, spectrum, and standards across African regulators including ZICTA — not a competitor but an ecosystem partner that shapes the regulatory agenda ZICTA implements.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks3 records

Key highlights4 records

Customer concentration

• Xx.com/zictazm
• LinkedInlinkedin.com/company/zambia-information-and-communications-technology-authority

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ZICTA