What Christopher Heights does

Christopher Heights is a privately held assisted living operator headquartered in Worcester, Massachusetts, founded in 1997 by the Grantham Group on the campus of Christopher House, Inc., a non-profit nursing facility. The company operates six wholly-owned assisted living communities across Massachusetts — Worcester, Attleboro, Belchertown, Marlborough, Northampton, and Webster — serving independent seniors and seniors requiring varying levels of personal care assistance. Each community offers private apartments with 24-hour staffing, chef-prepared meals, and comprehensive care programming including nursing support, companion assistance, social services, and life enrichment activities. The company's distinguishing commercial feature is a set of financial assistance programs (anchored in the Assurance and Premium lifestyle plans) that allow residents to remain in their apartments even after their personal estate is depleted, addressing a core financial planning concern of seniors and their families.

The core technology stack is modest and operationally focused: a multi-step online residency application portal (dev.christopherheights.com) with account creation, medical intake, financial intake, and housing preference capture; interactive virtual tours of all six locations enabling remote prospect evaluation; and a website supporting location-specific content, downloadable PDF applications, and inquiry capture. The product surface is organized around four Senior Lifestyle Plans — Social (independent living with meals and security), Assurance (personal care plus estate-spend-down protection), Premium (personal care, social engagement, and financial planning), and Concierge (maximum personal assistance including transportation, escorts, and personal shopping) — that allow internal upsell as resident care needs progress.

Revenue is generated through recurring monthly residency fees per apartment plus care-level upsells for higher-tier personal assistance. Pricing is not publicly disclosed and varies by location, apartment size, and care plan; prospective residents are directed to contact the company for personalized quotes. Customer acquisition is hybrid: digital top-of-funnel (website, virtual tours, online application), mid-funnel (virtual tours and content), and bottom-of-funnel (in-person tours at each community with an open-door policy). No institutional funding, public listing, or third-party payer relationships are disclosed, and the parent nonprofit Christopher House, Inc. provides historical structural backing. Geographic concentration is total — all six communities and all revenue are generated within Massachusetts.

Name

Christopher Heights

Legal name

Christopher Heights

Website

https://christopherheights.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Assisted Living Services

NAICS

Assisted Living Facilities for the Elderly (623312)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

Keywords

• Assisted living services
• Senior living community
• Personal care assistance
• Independent living facility
• Senior residential care

Headquarters

HQ city

Worcester

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Monthly Residency Fees: Recurring monthly fees for apartment residency with varying levels of service based on selected Senior Lifestyle Plan. Higher tiers (Concierge, Premium) include more personal care assistance and services.
2. Care Level Upsell: Additional charges for residents requiring higher levels of personal care and assistance with Activities of Daily Living (ADLs), beyond their base plan.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Christopher Heights operates six physical assisted living communities across Massachusetts, providing private apartments, personal care assistance with daily living activities, chef-prepared meals, 24-hour onsite staffing, medication management, transportation, social programming, and housekeeping. Residents choose from four Senior Lifestyle Plans (Concierge, Premium, Assurance, Social) offering graduated levels of care, with the Assurance and Premium plans also providing financial assistance and residency security so residents can remain in their apartment if their private estate is depleted.

Product overview

Christopher Heights is a Five-Star Assisted Living Community operating six locations across Massachusetts (Worcester, Belchertown, Marlborough, Northampton, Webster, and Attleboro). The company offers a unified assisted living platform with four distinct Senior Lifestyle Plans (Concierge, Premium, Assurance, and Social) that provide varying levels of personal care assistance, social programming, dining services, and financial security options. Each location features private apartments, chef-prepared meals, 24-hour staffing, and comprehensive support services including nursing, companion assistance, social services, and life enrichment programs. The Concierge Plan serves residents needing maximum assistance with transportation and personal care; the Premium Plan combines personal care with social engagement and financial planning; the Assurance Plan adds residency security allowing residents to spend down their estate; and the Social Plan supports independent residents seeking community and dining services. An online application system enables prospective residents to begin the residency application process digitally.

Differentiator

Problem solved

Functional benefit

Products and services

• Christopher Heights of Worcester Original assisted living community located on Belmont Hill in Worcester, MA, offering private apartments in a homelike environment with easy access to major medical centers and cultural attractions.
• Christopher Heights of Attleboro
• Christopher Heights of Belchertown Assisted living community located in the Carriage Grove neighborhood at 99 Front Street, Belchertown, MA.
• Christopher Heights of Marlborough Assisted living community located on the site of the historic Frye Boot Company in Marlborough, MA, with easy access to shopping, entertainment, and neighborhood amenities.
• Christopher Heights of Northampton Assisted living community in the Village Hill neighborhood of Northampton, MA, offering mountain views, walking paths, and proximity to downtown restaurants, shopping, arts, and culture.
• Christopher Heights of Webster Assisted living community in a peaceful rural setting near Lake Chaubunagungamaug in Webster, MA, designed to help maintain resident independence through private apartments in a homelike environment.
• Senior Lifestyle Plans (Concierge, Premium, Assurance, Social) Tiered service plans offered to residents across all six communities, providing graduated levels of personal care assistance, daily chef-prepared meals, social programming, 24-hour staffing, and (for Assurance and Premium) financial assistance and residency security that lets residents spend down their estate without leaving the community.
• Online Application System for Residency Digital self-service application portal allowing prospective residents to create an account and submit general, medical, financial, and housing preference information as the first step in the Christopher Heights residency application process.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Watermark Retirement Communities: National operator of upscale assisted living, independent living, and memory care communities with an East Coast presence. Comparable to Christopher Heights on premium positioning, multi-tier care programming, and emphasis on resident engagement and life enrichment.
• Maplewood Senior Living: Premium assisted living and memory care operator headquartered in Connecticut with communities across New England and the Mid-Atlantic. Comparable to Christopher Heights on upscale private-pay positioning, tiered lifestyle programming, and New England regional footprint.
• Five Star Senior Living: Operates a national portfolio of independent living, assisted living, and memory care communities with a notable Northeast concentration. Similar to Christopher Heights in operating model (multi-site assisted living, tiered care services) and in competing for the same private-pay Massachusetts family demographic.
• The Arbors Assisted Living: Family-operated assisted living provider with multiple Massachusetts communities offering similar tiered lifestyle plans, chef-prepared meals, and personal care services. Directly comparable peer competing for the same Massachusetts seniors and family decision-makers.
• Benchmark Senior Living: New England-headquartered assisted living and memory care operator with roughly 60 communities across the Northeast. Highly comparable to Christopher Heights as a regional multi-site operator focused on private-pay assisted living with tiered care programming and similar demographic targeting.
• Northbridge Companies: New England-based owner, operator, and developer of independent living, assisted living, and memory care communities. Comparable to Christopher Heights as a regional multi-site operator with similar resident demographic and operating geography.
• Belmont Village Senior Living: Privately held operator of assisted living and memory care communities with a strong presence in major metro markets. Highly comparable to Christopher Heights on tiered service plans, premium amenity package, and emphasis on resident wellness programming.

Broad incumbents

• Atria Senior Living: Major national assisted living and independent living operator with more than 200 communities. Competes with Christopher Heights in the Massachusetts market on premium positioning, amenity quality, and private-pay seniors, though at broader geographic scale and corporate backing.
• Brookdale Senior Living: Largest U.S. senior living operator with ~650 communities nationwide offering assisted living, memory care, and independent living. Comparable as the dominant national incumbent Christopher Heights competes against for Massachusetts referrals and staff, though it operates at materially greater scale and capital access.
• Sunrise Senior Living: National senior living operator with a strong East Coast presence, offering assisted living, memory care, and skilled nursing in upscale settings. Comparable to Christopher Heights on care tiering and premium resident experience, with substantially larger footprint and brand recognition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Christopher Heights