Transplant Coordinators of America

What Transplant Coordinators of America does

Transplant Coordinators of America (TCOA) is a privately held healthcare professional services firm founded in 2005 and headquartered in Mount Pleasant, South Carolina. The company provides outsourced organ offer management services to U.S. transplant centers, offering specialist-level DonorNet® call coverage, organ pre-screening and evaluation, professional presentation to transplant surgeons, and import/transportation logistics coordination. TCOA pioneered the Organ Offer Management® category, a trademarked methodology encompassing donor offer screening, evaluation, and CMS/QAPI-compliant record keeping, and was featured in the American Journal of Transplant as an industry-defining provider.

TCOA operates a proprietary technology platform comprising a real-time report portal where coordinators log offer decisions and determining factors, an interactive Power BI analytics dashboard with Excel-exportable data for QAPI meetings, and encrypted secure communication infrastructure for sensitive transplant data. The company delivers its services through a roster of credentialed transplant coordinators, most with 3+ years of OPO or transplant center experience and CPTC certifications, with deep institutional knowledge from prior roles at organizations including UNOS, Midwest Transplant Network, Mid-America Transplant Services, and Lifepoint OPO.

The business model is B2B subscription-based professional services, with multi-year contracts priced on a quote basis across three tiers: DonorNet call-only, part-time nights/weekends coverage, and full-service call coverage spanning the transplant lifecycle. TCOA sells directly to hospital-based transplant programs nationwide through a consultative, relationship-driven enterprise sales motion, with UNOS business membership providing ecosystem standing. Revenue is generated through contracted service agreements, with pricing tailored to each center's volume, workflows, and coverage requirements. The customer base consists of transplant centers and centers of excellence across the United States.

Name

Transplant Coordinators of America

Legal name

Transplant Coordinators of America

Website

https://tcoacorp.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

51–100 employees

Short description

Transplant Coordinators of America is a privately held healthcare services firm that pioneered outsourced Organ Offer Management® for U.S. transplant centers, providing DonorNet call coverage, organ pre-screening, transportation coordination, and QAPI analytics through credentialed coordinator staff and proprietary portal technology.

Ownership category

akta.pro rank

Product category

Transplant Coordination Services

NAICS

General Medical and Surgical Hospitals (622110), Blood and Organ Banks (621991)

SIC

Services-Health Services (8000)

akta.pro primary industry

Transplant Specialty Hospitals (HLAFAHAE)

Keywords

• Organ offer management
• DonorNet call screening
• Transplant coordination services
• Organ logistics coordination
• Transplant center support

Headquarters

HQ city

Charleston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. DonorNet Call Coverage Services: TCOA provides specialist-level organ offer screening solutions via seasoned transplant coordinator staff delivering reliable DonorNet call coverage and organ pre-screening support. Services are contracted on flexible terms — from part-time nights and weekends to full-service 24/7 call coverage. Revenue is generated through contracted professional services agreements with transplant centers, with pricing tailored to the scope of services and center requirements.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

TCOA delivers specialist-level DonorNet® organ offer screening, evaluation, and professional presentation to transplant surgeons, alongside full-scope organ import and transportation logistics coordination and CMS/QAPI-compliant data analytics for hospital-based transplant centers. Services are delivered by seasoned transplant coordinator staff under flexible multi-year contracts ranging from part-time nights/weekends to full-service 24/7 coverage throughout the transplant lifecycle.

Product overview

Transplant Coordinators of America (TCOA) operates as a service-based company offering a unified suite of organ transplant logistics and coordination services. The core portfolio consists of three integrated service lines: DonorNet® Call Support (organ offer screening and evaluation), Import & Transportation Coordination (logistics for organ transport), and Data Analytics & Reporting (Power BI dashboards and QAPI metrics). These services are delivered through TCOA's proprietary real-time report portal and underpinned by their pioneering Organ Offer Management® methodology. Founded in 2005 and featured in the American Journal of Transplant, TCOA provides flexible contract options ranging from night/weekend coverage to full-service call management throughout the transplant lifecycle.

Differentiator

Problem solved

Functional benefit

Products and services

• DonorNet® Call Support Specialist-level organ offer screening service providing 24/7 DonorNet® organ offer management, evaluation, and professional presentation to transplant surgeons and transplant center personnel based on each center's specific predetermined criteria. Includes decline-process screening with refusal coding, accept-process reporting with full donor history and candidate information, and optional additional services such as candidate communication, bed requests, ABO verification, and OR-to-OR coordination.
• Import & Transportation Coordination Full-scope organ import and transportation logistics coordination, including arranging charter flights, ground transportation, and coordinating with procurement teams and OR staff around the clock for both organs and surgical team flyouts to donor hospitals.
• Data Analytics & Reporting Customized interactive Power BI dashboard featuring transplant center organ offer details with weekly/monthly updates, downloadable Excel data, and quality team support to optimize offer acceptance rates and support offer-review/QAPI meetings.
• Real-Time Report Portal Proprietary web portal providing real-time tracking of organ offers, decline codes, timelines, surgeons, physicians, and decision factors, with secure access enabling transplant center clients to review offer data and the TCOA offer sheet donor history and candidate information capture system.
• Organ Offer Management® Pioneered trademarked methodology encompassing organ call screening, offer evaluation, professional presentation to surgeons, CMS/QAPI-compliant record keeping, and procedural improvement assessment — created by TCOA in 2005 and featured in the American Journal of Transplant.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• UNOS (United Network for Organ Sharing)coreOthersTCOA is a UNOS business member, which provides the company with official standing within the organ transplantation ecosystem and access to the network of transplant centers and OPOs. This membership is foundational to TCOA's ability to provide organ offer management services to transplant programs nationwide.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Others

• NJ Sharing Network: Non-profit OPO serving New Jersey. Comparable as a transplant ecosystem participant where TCOA's staff have prior on-site procurement coordinator experience, illustrating the bidirectional talent flow between OPOs and outsourced coordination providers like TCOA.
• Gift of Hope Organ and Tissue Donor Network: One of 56 federally designated Organ Procurement Organizations (OPOs) serving Illinois and northwest Indiana. Comparable as an ecosystem participant — TCOA's coordinators frequently come from OPOs and serve transplant centers that work closely with OPOs like Gift of Hope.
• LifeQuest Organ Recovery Services: Florida-based OPO. Comparable as an ecosystem participant where multiple TCOA coordinators gained prior procurement experience, including Kimberly Phillip and Sarah Shuler who joined TCOA from LifeQuest.
• Mid-America Transplant Services: Regional OPO serving Missouri, Illinois, and Arkansas. Comparable as an ecosystem participant where TCOA's leadership team has direct work experience (multiple TCOA coordinators and alumni came from Mid-America Transplant).
• United Network for Organ Sharing (UNOS): Non-profit that manages the U.S. organ transplant system under federal contract, including DonorNet. Comparable as the foundational ecosystem regulator and TCOA's business membership organization — UNOS sets the policy and technology infrastructure within which TCOA operates.

Broad incumbents

• AMN Healthcare: Largest U.S. healthcare staffing firm offering nurse, allied health, and physician staffing across specialties. Comparable as a broad incumbent in healthcare professional services that could credibly enter transplant coordinator staffing given its scale and reach.
• Cross Country Healthcare: National healthcare staffing and workforce solutions provider. Comparable as a broad incumbent in healthcare professional services that could leverage its existing hospital relationships to compete in or acquire transplant coordination services.
• Maxim Healthcare Services: National provider of home healthcare, medical staffing, and wellness services. Comparable as a broad healthcare services incumbent with established hospital relationships and the operational infrastructure to scale into specialty coordinator staffing.
• CHG Healthcare: Major healthcare staffing company (CompHealth, Weatherby) providing locum tenens, permanent placement, and allied staffing. Comparable as a broad healthcare services incumbent with the operational scale to serve transplant center clients.

Emerging players

• Aya Healthcare: Large digital-first healthcare staffing and workforce solutions platform. Comparable as an emerging tech-enabled staffing player with the scale to expand into specialized verticals like transplant coordination if the niche proves attractive.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/transplantcoa
• Facebookfacebook.com/organoffermanagementpros

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Transplant Coordinators of America