S.R.T. MedStaff

What S.R.T. MedStaff does

S.R.T. MedStaff is a privately held Canadian home healthcare and medical staffing agency founded in 1981 and headquartered at 2 Bloor Street West, Toronto. The company delivers in-home care and facility staffing services across the Greater Toronto Area through a workforce of approximately 1,001–5,000 employees comprising Registered Nurses (RNs), Registered Practical Nurses (RPNs), and Personal Support Workers (PSWs). Its service portfolio spans senior care, dementia/Alzheimer's care, post-surgery care, mental health care, rehabilitation, IV therapy, pediatric care, palliative care, wound care, and medication management for individual patients and families, alongside facility staffing into Critical Care, Acute Care, Long-Term Care, and Mental Health/Addiction units at hospitals and other healthcare institutions.

S.R.T. MedStaff's underlying operating model is services-led rather than technology-led: care delivery is executed by field staff dispatched from headquarters, with a complimentary consultation service used to match caregivers to patient needs based on care level, skills, and cultural/language considerations. The company differentiates through a team-based support model (dedicated supervisors, specialists, and educators available 24/7), 43 years of operating history, Accreditation Canada Exemplary Standing, RNAO Best Practice Spotlight Organization designation, and #1 nurse rankings in quality, specialty nursing, and overall agency categories (Summit Strategy Group survey). Privacy practices are governed by PIPEDA and PHIPA.

The business model is managed-services-driven: home care services for private-pay individuals, nursing and personal support contracts with all GTA Home and Community Care Support Services (HCCSS) organizations for community care, and direct staffing placements to hospitals, long-term care, and rehabilitation facilities. Pricing to clients is quote-based with complimentary consultations; staff compensation is publicly disclosed via job postings (PSW $27.40/hour; RPN $32.25–$38.00/hour; RN $37.50–$60.00/hour depending on specialization). Revenue is not publicly disclosed. Go-to-market combines direct-to-consumer marketing via website and phone for home care, sales-led outreach to healthcare facilities, and event-driven employer branding (social media, employee recognition, testimonials) for clinical recruitment.

Name

S.R.T. MedStaff

Legal name

S.R.T. MedStaff

Website

https://srtmedstaff.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

S.R.T. MedStaff is a Toronto-based, privately held home healthcare and medical staffing agency, founded in 1981, that delivers RN, RPN, and PSW services to individual patients across the Greater Toronto Area and provides contract staffing to hospitals, long-term care, and community care partners.

Ownership category

akta.pro rank

Product category

Home Healthcare Staffing Services

NAICS

Home Health Care Services (62161), Home Health Care Services (6216), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA)

akta.pro secondary industries

Medicare-Certified Skilled Nursing Visits (RN/LPN) (HSABACAA), Home Care Staffing & Nurse Registry Services (HLAFAEAK), Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ)

Keywords

• Home healthcare services
• Medical staffing agency
• Nursing services
• Personal support workers
• Healthcare facility staffing

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Home Care Services: Provides home healthcare services including senior care, dementia care, post-surgery care, mental health care, rehabilitation, IV therapy, and pediatric care. Services are delivered by Registered Nurses (RNs), Registered Practical Nurses (RPNs), and Personal Support Workers (PSWs) to patients in their homes.
2. Healthcare Facility Staffing: Provides nursing and personal support staffing to healthcare facilities across the GTA including Critical Care (ICU, ER, PACU, NICU), Acute Care (Med Surg, Oncology, Cardiology), Long-Term Care, and Mental Health/Addiction settings.
3. Community Care Contracts: Has nursing and personal support contracts with all Greater Toronto Area HCCSS (Home and Community Care Support Services) as well as private pay patients.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

S.R.T. MedStaff provides home healthcare services to individual patients and families across the Greater Toronto Area, delivered by Registered Nurses (RNs), Registered Practical Nurses (RPNs), and Personal Support Workers (PSWs). It also offers community care services via contracts with all GTA HCCSS organizations and private-pay arrangements, and supplies nursing and personal support staffing to hospitals, long-term care facilities, rehabilitation centers, and mental health/addiction units throughout the region.

Product overview

S.R.T. MedStaff is a home healthcare and medical staffing agency providing a unified portfolio of services including Home Care Services, Community Care, and Facility Staffing. The company has operated since 1981 delivering care through Registered Nurses (RNs), Registered Practical Nurses (RPNs), and Personal Support Workers (PSWs) across the Greater Toronto Area. Home Care Services form the core offering, providing in-home medical and personal care, while Community Care extends these services to patients in community settings through HCCSS contracts and private arrangements. Facility Staffing complements the portfolio by providing temporary and permanent nursing staff to healthcare facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Care Services Comprehensive home healthcare services delivered to patients in their homes across the GTA by Registered Nurses (RNs), Registered Practical Nurses (RPNs), and Personal Support Workers (PSWs), including senior care, dementia/Alzheimer's care, post-surgery care, mental health care, rehabilitation, IV therapy, pediatric care, wound care, falls prevention, foot care, respite care, medication management, companion/personal care, life care management, and palliative care.
• Community Care Nursing and personal support services delivered in community settings, including visiting and shift nursing, provided to private-pay patients and through contracts with all Greater Toronto Area Home and Community Care Support Services (HCCSS) organizations.
• Facility Staffing Staffing services providing Registered Nurses, Registered Practical Nurses, and Personal Support Workers to healthcare facilities across Critical Care (ICU, ER, PACU, NICU), Acute Care (Med Surg, Oncology, Cardiology), Long-Term Care (nursing homes, complex continuing care, rehabilitation), and Mental Health and Addiction settings in the GTA.

Quantifiable outcome

• 98% of patients would recommend S.R.T. MedStaff to family and friends
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• HCCSS (Home and Community Care Support Services)coreOthersS.R.T. MedStaff has nursing and personal support contracts with all of the Greater Toronto Area HCCSS organizations, serving as a preferred provider for home and community care services in the region.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SRTMedStaff
• LinkedInlinkedin.com/company/s-r-t-medstaff
• Instagraminstagram.com/srtmedstaff

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about S.R.T. MedStaff