RBH
RBH is a private German facility services group providing hotel housekeeping, commercial building cleaning, glass and special cleaning, and staffing services to hotels, offices, retail, public facilities, and other enterprise clients across Germany and Austria.
- Company typePrivate
- Founded1978
- HeadquartersMunich, Germany
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What RBH does
RBH is a privately held, family-owned facility services group founded in 1978 and headquartered in Munich, Germany. The company provides hotel cleaning, housekeeping, stewarding, commercial building cleaning, glass cleaning, special cleaning, and personnel staffing services to hotels, office and commercial buildings, retail properties, schools, banks, industrial facilities, public institutions, restaurants, and logistics customers. Its operating footprint covers Munich, Cologne, Stuttgart, Berlin, nationwide German service delivery, and Austrian hotelservice operations from Vienna serving Vienna, Salzburg, and Innsbruck.
The operating model is service-led rather than software-led. RBH delivers work through specialized entities including RBH Personalservice GmbH, RBH Gebäudereinigungs GmbH, and RBH Hotelservice GmbH, with approximately 700 trained specialists, site managers, and customer consultants. Core service modules include housekeeping, public area cleaning, maintenance cleaning, glass and facade cleaning, carpet and upholstery cleaning, floor protection coating, disinfecting cleaning, certified mattress cleaning, winter service, and HACCP concepts for sensitive areas. The company cites ISO 9001 and ISO 14001 quality and environmental management systems; no public app, API, integrations, or AI product layer is disclosed.
RBH makes money through direct B2B sales to enterprise clients, using customized quotes based on object requirements, service scope, frequency, and staffing needs. Revenue appears to be a mix of recurring cleaning contracts for hotels and buildings, project-based special cleaning, and professional services-style temporary staffing through its personnel service. Go-to-market is relationship-led, with customer consultants, field sales, and object leaders stationed at client sites rather than intermediary or reseller distribution.
RBH firmographics
Firmographics- Name
- RBH
- Legal name
- RBH Personalservice GmbH
- Website
- https://rbhgmbh.de
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- RBH is a private German facility services group providing hotel housekeeping, commercial building cleaning, glass and special cleaning, and staffing services to hotels, offices, retail, public facilities, and other enterprise clients across Germany and Austria.
- Ownership category
- akta.pro rank
RBH industry classification
Industry- Product category
- Facility Cleaning Services
- NAICS
- Facilities Support Services (56121)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Hospitality (Hotel/Resort) Housekeeping Services (IMAIADAF)
Keywords
Where RBH is headquartered
LocationHeadquarters
- HQ city
- Munich
- HQ country
- Germany
- HQ region
- Europe
Offices3 records
Markets served
RBH business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Hotel Cleaning Services: Recurring cleaning contracts for hotels including housekeeping, stewarding, public area cleaning, mattress and carpet cleaning. Contracts typically ongoing with regular intervals.
- Building Cleaning Services: Maintenance cleaning, glass cleaning, basic cleaning, special cleaning, carpet and upholstery cleaning, floor protection coating for commercial and public buildings. Can be recurring or one-time project-based.
- Personnel Staffing Services: Temporary staffing of qualified personnel for hotel operations including room attendants, dishwashers, bellboys, security services. Just-in-time staffing model with short-term placement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom hotel cleaning packages |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
RBH product offering
Product offeringCore offering
RBH (RBH-Gruppe) provides professional hotel cleaning and housekeeping, building cleaning and glass cleaning, and qualified personnel staffing services primarily to hotels, offices, and commercial buildings across Germany and Austria. Services are delivered by approximately 700 trained specialists through three wholly-owned subsidiaries: RBH Hotelservice GmbH, RBH Gebäudereinigungs GmbH, and RBH Personalservice GmbH. Operations are certified to ISO 9001 (quality) and ISO 14001 (environmental management) standards.
Product overview
RBH (Rolf Brunn Hub) is a family-owned facility services company established in 1978, operating as a unified service platform offering hotel cleaning, building cleaning, and staffing services through three specialized subsidiaries: RBH Hotelservice GmbH, RBH Gebäudereinigungs GmbH, and RBH Personalservice GmbH. The core product portfolio centers on Hotelreinigung & Housekeeping (hotel room cleaning, public areas, stewardess, certified mattress/地毯 cleaning), Gebäudereinigung & Glasreinigung (maintenance cleaning, glass cleaning, special/deep cleaning, carpet care, HACCP concepts), and Personalservice (just-in-time staffing for hotels and events). Services are delivered by approximately 700 trained professionals across Munich (headquarters), Cologne, Stuttgart, Berlin, and Austria (Vienna, Salzburg, Innsbruck), with quality and environmental management certified to ISO 9001 and ISO 14001 standards.
Differentiator
Problem solved
Functional benefit
Products and services
- Hotel Cleaning & Housekeeping (Hotelreinigung & Housekeeping) Professional hotel cleaning and housekeeping services including room cleaning, stewarding, public area maintenance, certified mattress and carpet cleaning, glass cleaning, and disinfecting services. Targeted at city hotels, conference hotels, premium hotels, and hotel chains. Operated by RBH Hotelservice GmbH.
- Building Cleaning & Glass Cleaning (Gebäudereinigung & Glasreinigung) Building cleaning and glass cleaning services covering offices, retail, medical practices, and public facilities. Includes maintenance cleaning, glass and frame cleaning, basic and special cleaning, carpet and upholstery cleaning, floor protection coating, HACCP concept, exterior cleaning, and winter service. Operated by RBH Gebäudereinigungs GmbH.
- Personnel Service & Staffing (Personalservice & Personalgestellung) Staffing and personnel placement services providing qualified workers for hotel operations including housekeeping, room cleaners, dishwashers, day workers, bellboys, wagon masters, security services, event staff, inventory workers, and setup helpers. Operated by RBH Personalservice GmbH with a just-in-time delivery model.
- Maintenance Cleaning (Unterhaltsreinigung) Regular recurring maintenance cleaning for commercial properties including retail, offices, schools, banks, and industrial facilities, with customizable cleaning intervals, times, and HACCP-compliant concepts for sensitive areas.
- Carpet and Upholstery Cleaning (Teppich- und Polsterreinigung) Deep cleaning services for textile floor coverings and upholstered furniture using professional methods including shampooing, extraction, and bonnet procedures.
- Special and Basic Cleaning (Sonder- und Grundreinigung) Specialized one-time cleaning services including construction cleaning, hard floor maintenance and sealing, garage cleaning, disinfection cleaning, graffiti removal, and winter services.
- Certified Mattress Cleaning (Zertifizierte Matratzenreinigung) Certified mattress cleaning service for hotels, offered as part of the deep cleaning and hygiene maintenance offerings to ensure compliance with hygiene standards.
Quantifiable outcome
- Long-term customer relationships - unusually personal and lasting business relationships in the industry
Companies that use RBH
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
RBH technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
RBH partnerships and signals
Strategic signalScale indicators4 records
Recent moves4 records
Expansion highlights6 records
RBH competitors and assessment
Company assessmentBroad incumbents
- Sodexo: Global facility services and food services giant with significant German operations. Overlaps with RBH in commercial cleaning and hotel hospitality services but operates at vastly larger scale with broader service portfolio.
- ISS A/S: Danish-origin global facility services provider with extensive German footprint in cleaning, workplace, and technical services. Competes with RBH for large enterprise and hotel accounts but at much greater scale.
- Compass Group: UK-listed global contract food services and support services group. Touches RBH's hospitality space via hotel and corporate dining-adjacent services, though Compass is much larger and more diversified.
Direct peers
- Kötter Group: Essen-headquartered family-owned facility and security services provider with cleaning and personnel services to commercial and public clients in Germany. Comparable mid-to-large German competitor with similar full-service offering.
- Piepenbrock: Osnabrück-based, family-owned facility services group (~€800M revenue) offering cleaning, maintenance, security, and building services across Germany. Closely mirrors RBH's family-owned, multi-service-line German cleaning model.
- Gegenbauer: Berlin-headquartered facility services group (~€600M revenue) providing cleaning, security, and building services across Germany and Austria. Highly comparable to RBH in geography, customer mix, and hotel/commercial building focus.
- Strabag Property and Facility Services: Facility services arm of construction group Strabag, providing cleaning, building maintenance, and technical facility management across DACH. Comparable in commercial building cleaning and full-service facility operations.
- Dussmann Group: Dussmann is Germany's largest integrated facility services provider (~€2.5B revenue, 60,000+ employees) offering cleaning, security, catering, and technical services to hotels, offices, and public institutions. It is the most direct large-scale competitor to RBH across hotel housekeeping and commercial cleaning.
- HGS Hotel Gebäudeservice: Mid-sized German specialist in hotel and commercial building cleaning, with similar customer profile to RBH (hotels, offices, retail). Most comparable in scale and tight hotel-cleaning vertical focus.
- Wisag: Major German facility services group (~€1B+ revenue) covering cleaning, security, technical building services, and airport services. Directly comparable in commercial cleaning scope and enterprise customer base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
RBH social profiles
Digital presenceRBH compliance and trust
Trust signalCompliance3 records
RBH financial estimates
Financial estimateRevenue estimate
Valuation estimate
RBH leadership team
Management profileNumber of profiles
Profiles3 records
RBH subsidiaries and ownership
Company hierarchySubsidiaries3 records
RBH funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RBH M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RBH
What does RBH do?
RBH (RBH-Gruppe) provides professional hotel cleaning and housekeeping, building cleaning and glass cleaning, and qualified personnel staffing services primarily to hotels, offices, and commercial buildings across Germany and Austria. Services are delivered by approximately 700 trained specialists through three wholly-owned subsidiaries: RBH Hotelservice GmbH, RBH Gebäudereinigungs GmbH, and RBH Personalservice GmbH. Operations are certified to ISO 9001 (quality) and ISO 14001 (environmental management) standards.
Is RBH a public or private company?
RBH is a private company. It is classified as family owned and is currently operating.
When was RBH founded?
RBH was founded in 1978. It employs 1,001 to 5,000 people.
Where is RBH based?
RBH is headquartered in Munich, Germany, in the Europe region.
How does RBH make money?
Three revenue lines are on record. Hotel Cleaning Services are the primary driver. The others are building Cleaning Services and personnel Staffing Services.
Who are RBH's main competitors?
Broad incumbents on record are Sodexo, ISS A/S and Compass Group. Direct peers are Kötter Group, Piepenbrock, Gegenbauer, Strabag Property and Facility Services, Dussmann Group, HGS Hotel Gebäudeservice and Wisag.
Does RBH have an API?
No public API is recorded for RBH.
What industry is RBH in?
RBH's product category is Facility Cleaning Services. Its primary akta.pro industry code is IMAIADAF, Hospitality (Hotel/Resort) Housekeeping Services. Its NAICS code is 56121 and its SIC code is 8744.