RBH

What RBH does

RBH is a privately held, family-owned facility services group founded in 1978 and headquartered in Munich, Germany. The company provides hotel cleaning, housekeeping, stewarding, commercial building cleaning, glass cleaning, special cleaning, and personnel staffing services to hotels, office and commercial buildings, retail properties, schools, banks, industrial facilities, public institutions, restaurants, and logistics customers. Its operating footprint covers Munich, Cologne, Stuttgart, Berlin, nationwide German service delivery, and Austrian hotelservice operations from Vienna serving Vienna, Salzburg, and Innsbruck.

The operating model is service-led rather than software-led. RBH delivers work through specialized entities including RBH Personalservice GmbH, RBH Gebäudereinigungs GmbH, and RBH Hotelservice GmbH, with approximately 700 trained specialists, site managers, and customer consultants. Core service modules include housekeeping, public area cleaning, maintenance cleaning, glass and facade cleaning, carpet and upholstery cleaning, floor protection coating, disinfecting cleaning, certified mattress cleaning, winter service, and HACCP concepts for sensitive areas. The company cites ISO 9001 and ISO 14001 quality and environmental management systems; no public app, API, integrations, or AI product layer is disclosed.

RBH makes money through direct B2B sales to enterprise clients, using customized quotes based on object requirements, service scope, frequency, and staffing needs. Revenue appears to be a mix of recurring cleaning contracts for hotels and buildings, project-based special cleaning, and professional services-style temporary staffing through its personnel service. Go-to-market is relationship-led, with customer consultants, field sales, and object leaders stationed at client sites rather than intermediary or reseller distribution.

Name

RBH

Legal name

RBH Personalservice GmbH

Website

https://rbhgmbh.de

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

RBH is a private German facility services group providing hotel housekeeping, commercial building cleaning, glass and special cleaning, and staffing services to hotels, offices, retail, public facilities, and other enterprise clients across Germany and Austria.

Ownership category

akta.pro rank

Product category

Facility Cleaning Services

NAICS

Facilities Support Services (56121)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Hospitality (Hotel/Resort) Housekeeping Services (IMAIADAF)

Keywords

• Commercial cleaning services
• Hotel housekeeping
• Building maintenance
• Facility staffing
• Personnel placement

Headquarters

HQ city

Munich

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Hotel Cleaning Services: Recurring cleaning contracts for hotels including housekeeping, stewarding, public area cleaning, mattress and carpet cleaning. Contracts typically ongoing with regular intervals.
2. Building Cleaning Services: Maintenance cleaning, glass cleaning, basic cleaning, special cleaning, carpet and upholstery cleaning, floor protection coating for commercial and public buildings. Can be recurring or one-time project-based.
3. Personnel Staffing Services: Temporary staffing of qualified personnel for hotel operations including room attendants, dishwashers, bellboys, security services. Just-in-time staffing model with short-term placement.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

RBH (RBH-Gruppe) provides professional hotel cleaning and housekeeping, building cleaning and glass cleaning, and qualified personnel staffing services primarily to hotels, offices, and commercial buildings across Germany and Austria. Services are delivered by approximately 700 trained specialists through three wholly-owned subsidiaries: RBH Hotelservice GmbH, RBH Gebäudereinigungs GmbH, and RBH Personalservice GmbH. Operations are certified to ISO 9001 (quality) and ISO 14001 (environmental management) standards.

Product overview

RBH (Rolf Brunn Hub) is a family-owned facility services company established in 1978, operating as a unified service platform offering hotel cleaning, building cleaning, and staffing services through three specialized subsidiaries: RBH Hotelservice GmbH, RBH Gebäudereinigungs GmbH, and RBH Personalservice GmbH. The core product portfolio centers on Hotelreinigung & Housekeeping (hotel room cleaning, public areas, stewardess, certified mattress/地毯 cleaning), Gebäudereinigung & Glasreinigung (maintenance cleaning, glass cleaning, special/deep cleaning, carpet care, HACCP concepts), and Personalservice (just-in-time staffing for hotels and events). Services are delivered by approximately 700 trained professionals across Munich (headquarters), Cologne, Stuttgart, Berlin, and Austria (Vienna, Salzburg, Innsbruck), with quality and environmental management certified to ISO 9001 and ISO 14001 standards.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Cleaning & Housekeeping (Hotelreinigung & Housekeeping) Professional hotel cleaning and housekeeping services including room cleaning, stewarding, public area maintenance, certified mattress and carpet cleaning, glass cleaning, and disinfecting services. Targeted at city hotels, conference hotels, premium hotels, and hotel chains. Operated by RBH Hotelservice GmbH.
• Building Cleaning & Glass Cleaning (Gebäudereinigung & Glasreinigung) Building cleaning and glass cleaning services covering offices, retail, medical practices, and public facilities. Includes maintenance cleaning, glass and frame cleaning, basic and special cleaning, carpet and upholstery cleaning, floor protection coating, HACCP concept, exterior cleaning, and winter service. Operated by RBH Gebäudereinigungs GmbH.
• Personnel Service & Staffing (Personalservice & Personalgestellung) Staffing and personnel placement services providing qualified workers for hotel operations including housekeeping, room cleaners, dishwashers, day workers, bellboys, wagon masters, security services, event staff, inventory workers, and setup helpers. Operated by RBH Personalservice GmbH with a just-in-time delivery model.
• Maintenance Cleaning (Unterhaltsreinigung) Regular recurring maintenance cleaning for commercial properties including retail, offices, schools, banks, and industrial facilities, with customizable cleaning intervals, times, and HACCP-compliant concepts for sensitive areas.
• Carpet and Upholstery Cleaning (Teppich- und Polsterreinigung) Deep cleaning services for textile floor coverings and upholstered furniture using professional methods including shampooing, extraction, and bonnet procedures.
• Special and Basic Cleaning (Sonder- und Grundreinigung) Specialized one-time cleaning services including construction cleaning, hard floor maintenance and sealing, garage cleaning, disinfection cleaning, graffiti removal, and winter services.
• Certified Mattress Cleaning (Zertifizierte Matratzenreinigung) Certified mattress cleaning service for hotels, offered as part of the deep cleaning and hygiene maintenance offerings to ensure compliance with hygiene standards.

Quantifiable outcome

• Long-term customer relationships - unusually personal and lasting business relationships in the industry

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators4 records

Recent moves4 records

Expansion highlights6 records

Broad incumbents

• Sodexo: Global facility services and food services giant with significant German operations. Overlaps with RBH in commercial cleaning and hotel hospitality services but operates at vastly larger scale with broader service portfolio.
• ISS A/S: Danish-origin global facility services provider with extensive German footprint in cleaning, workplace, and technical services. Competes with RBH for large enterprise and hotel accounts but at much greater scale.
• Compass Group: UK-listed global contract food services and support services group. Touches RBH's hospitality space via hotel and corporate dining-adjacent services, though Compass is much larger and more diversified.

Direct peers

• Kötter Group: Essen-headquartered family-owned facility and security services provider with cleaning and personnel services to commercial and public clients in Germany. Comparable mid-to-large German competitor with similar full-service offering.
• Piepenbrock: Osnabrück-based, family-owned facility services group (~€800M revenue) offering cleaning, maintenance, security, and building services across Germany. Closely mirrors RBH's family-owned, multi-service-line German cleaning model.
• Gegenbauer: Berlin-headquartered facility services group (~€600M revenue) providing cleaning, security, and building services across Germany and Austria. Highly comparable to RBH in geography, customer mix, and hotel/commercial building focus.
• Strabag Property and Facility Services: Facility services arm of construction group Strabag, providing cleaning, building maintenance, and technical facility management across DACH. Comparable in commercial building cleaning and full-service facility operations.
• Dussmann Group: Dussmann is Germany's largest integrated facility services provider (~€2.5B revenue, 60,000+ employees) offering cleaning, security, catering, and technical services to hotels, offices, and public institutions. It is the most direct large-scale competitor to RBH across hotel housekeeping and commercial cleaning.
• HGS Hotel Gebäudeservice: Mid-sized German specialist in hotel and commercial building cleaning, with similar customer profile to RBH (hotels, offices, retail). Most comparable in scale and tight hotel-cleaning vertical focus.
• Wisag: Major German facility services group (~€1B+ revenue) covering cleaning, security, technical building services, and airport services. Directly comparable in commercial cleaning scope and enterprise customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/RBH.GmbH
• LinkedInlinkedin.com/company/rbh-gmbh

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RBH