ACIS IT Solutions
ACIS IT Solutions is an IT company that provides network security, off-site cloud backup, remote monitoring, and management services.
- Company typePrivate
- Founded1999
- HeadquartersSpringfield, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ACIS IT Solutions does
ACIS IT Solutions is a privately held managed service provider headquartered in Springfield, Missouri, operating under the legal entity Sivarts Inc. Founded in 1999 and serving Southwest Missouri for 25+ years, the company delivers IT services to small and mid-market businesses through four branded service lines: CompleteIT (flat-rate, 24/7 managed IT with proactive monitoring), SecureIT (cybersecurity and HIPAA/PCI/SOX/CJIS compliance), ServTech (in-store and on-site hardware repair for PCs and Macs), and LowVolt (BICSI RCDD-certified structured cabling, fiber optics, access control, and IP surveillance). Its technology stack is assembled from third-party vendor partnerships — Microsoft (Silver Partner), Bitdefender, Fortinet, Dell, Netgear, and Fluke Networks — rather than proprietary platforms.
The business model is primarily subscription-based recurring revenue from flat-rate monthly managed IT contracts, supplemented by professional-services revenue from cabling projects and hardware repair. Go-to-market is sales-led, combining direct field sales and consultations for managed services, walk-in storefront service for hardware, and phone/web inquiry capture for SMB leads. Customer verticals include healthcare, education, legal, manufacturing, construction, government/public safety, professional services, logistics, and nonprofit organizations across more than 20 named reference accounts in the region.
In August 2023 ACIS acquired Centric MIT to accelerate managed IT services growth, and in 2024 was recognized on the Inc. 5000 (No. 2898) and Inc. Regionals Midwest (No. 132) lists. The company has no external institutional funding, operates independently under President and CEO Travis Schnelle, and is BBB accredited with Torch Awards for Ethics (2017 and 2022).
ACIS IT Solutions firmographics
Firmographics- Name
- ACIS IT Solutions
- Legal name
- Sivarts Inc.
- Website
- https://acisitsolutions.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ACIS IT Solutions is an IT company that provides network security, off-site cloud backup, remote monitoring, and management services.
- Ownership category
- akta.pro rank
ACIS IT Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)
- akta.pro primary industry
- Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)
Keywords
Where ACIS IT Solutions is headquartered
LocationHeadquarters
- HQ city
- Springfield
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ACIS IT Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Flat-rate monthly managed IT services providing comprehensive IT support, security monitoring, network management, and system maintenance for predictable recurring revenue.
- Managed Services Plans: Predictable monthly fee for ongoing computer services and network maintenance tailored to organizational needs with measurable cost reductions.
- Hardware Repair Services: In-store and on-site tech repair services for PCs, Macs, and devices including computer repair, Mac repair, virus removal, data recovery, and tune-ups.
- Structured Cabling and Infrastructure: Certified low-voltage cabling services including structured cabling, fiber optics, access control systems, IP surveillance, and wireless network solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Flat-rate monthly pricing |
| Subscription | Monthly | Scalable IT Services |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
ACIS IT Solutions product offering
Product offeringCore offering
ACIS IT Solutions is a managed service provider delivering flat-rate, 24/7 managed IT support to small and mid-sized businesses in Southwest Missouri. Its portfolio includes managed IT services (CompleteIT), cybersecurity and compliance (SecureIT), in-store and on-site hardware repair (ServTech), and BICSI-certified low-voltage cabling and infrastructure (LowVolt).
Product overview
ACIS IT Solutions operates as a managed service provider offering a multi-brand portfolio of IT services. The portfolio consists of four main service lines: CompleteIT (comprehensive managed IT with 24/7 support, network management, and help desk), SecureIT (cybersecurity with 360-degree protection, endpoint detection and response, and HIPAA/PCI/SOX compliance support), ServTech (hardware repair and tech support for PCs, Macs, and devices both in-store and on-site), and LowVolt (BICSI RCDD-led structured cabling, fiber optics, access control, IP surveillance, and wireless solutions). These services are offered as standalone offerings or can be combined to provide total technology alignment for Southwest Missouri businesses.
Differentiator
Problem solved
Functional benefit
Brands
- LowVolt: Low-voltage cabling and smart infrastructure division providing data wiring, fiber optics, IP cameras, access control, and solar-ready solutions.
- ServTech
- CompleteIT
- SecureIT
Products and services
- CompleteIT Flat-rate, 24/7 managed IT services that keep systems secure, monitored, and running smoothly through proactive problem prevention; includes help desk, network management, and ongoing IT support for Southwest Missouri businesses.
- SecureIT Cybersecurity and compliance service offering 360-degree protection including baseline risk assessments, routine security reviews, unified monitoring, active alert management, and alignment with HIPAA, PCI, and SOX requirements.
- ServTech In-store and on-site IT hardware sales, configuration, and repair services for PCs, Macs, and devices including computer repair, Mac repair, virus removal, data recovery, and tune-ups backed by over 20 years of hands-on experience.
- LowVolt Certified low-voltage cabling and smart infrastructure division offering structured cabling, fiber optics, IP cameras, access control systems, and wireless network solutions designed, installed, and tested by BICSI-certified RCDDs.
Quantifiable outcome
- 5-star reviews from clients with consistent praise for responsiveness, reliability, and expertise
- +2 more outcomes
Companies that use ACIS IT Solutions
Customer profileNamed customers23 records
Segments8 records
Ideal customer profiles5 records
ACIS IT Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
ACIS IT Solutions partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- MicrosoftcoreSilver Microsoft Partner status, providing expertise in Microsoft 365 and related Microsoft technologies for client solutions.
- Microsoft 365coreCloud productivity suite integration for business clients requiring email, collaboration, and productivity tools.
- BitdefendercoreSecurity software partner for antivirus and endpoint protection solutions. Recognized as top-rated security software.
- FortinetcoreEnterprise-grade firewall and cybersecurity solutions partner for network security implementations.
- Centric MITcoreAcquired in August 2023 to accelerate growth in managed IT services. Strategic acquisition to expand capabilities and market reach.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
ACIS IT Solutions competitors and assessment
Company assessmentDirect peers
- Dataprise: Mid-Atlantic managed IT services provider delivering flat-rate managed IT, cybersecurity, and cloud services to SMB and mid-market clients. Directly comparable to ACIS in service mix, subscription model, and vertical specialization, with similar geographic concentration in a defined regional footprint.
- NetGain Technologies: Midwest-based managed IT services and cybersecurity provider serving SMB and mid-market businesses. Comparable to ACIS in recurring managed-services model, vertical coverage, and regional focus in a non-major-metro market.
- Ntiva: Mid-Atlantic managed IT services provider offering managed IT, cybersecurity, cloud, and help-desk to SMB and mid-market clients. Closely aligned to ACIS's CompleteIT/SecureIT bundle and recurring-revenue model.
- iCorps Technologies: IT consulting and managed services firm delivering managed IT, cybersecurity, and cloud solutions to SMBs in the Northeast U.S. Comparable service portfolio, customer segment, and recurring-fee structure to ACIS.
- InterDev: Southeast U.S. managed IT services and cybersecurity provider serving municipalities, businesses, and SMBs. Comparable to ACIS in recurring managed-services model, regulated-vertical work, and regional footprint.
- BlackPoint IT Services: Pacific Northwest managed IT services and cybersecurity firm for SMB and mid-market clients. Directly comparable to ACIS in flat-rate managed services, cybersecurity bundling, and customer-segment focus.
- Thrive: PE-backed managed IT services and cybersecurity provider serving SMB and mid-market clients nationally. Comparable core service lines (managed IT, security, cloud) to ACIS, but operating at a much larger geographic and headcount scale.
- Charles IT: Northeast U.S. regional MSP offering managed IT, cybersecurity, and compliance services to SMBs. Closely aligned to ACIS's recurring managed-services model and regulated-vertical focus.
Broad incumbents
- Insight Enterprises: Large global IT solutions and managed services provider with a broad hardware, software, and services portfolio. Competes with ACIS on managed services and infrastructure work but at enterprise scale and across geographies.
- SHI International: Large IT services and solutions provider offering managed services, hardware procurement, and professional services to organizations of all sizes. Overlaps with ACIS on managed IT and infrastructure but operates at much larger scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
ACIS IT Solutions social profiles
Digital presenceACIS IT Solutions compliance and trust
Trust signalCompliance4 records
ACIS IT Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
ACIS IT Solutions leadership team
Management profileNumber of profiles
Profiles1 record
ACIS IT Solutions subsidiaries and ownership
Company hierarchySubsidiaries1 record
ACIS IT Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ACIS IT Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ACIS IT Solutions
What does ACIS IT Solutions do?
ACIS IT Solutions is a managed service provider delivering flat-rate, 24/7 managed IT support to small and mid-sized businesses in Southwest Missouri. Its portfolio includes managed IT services (CompleteIT), cybersecurity and compliance (SecureIT), in-store and on-site hardware repair (ServTech), and BICSI-certified low-voltage cabling and infrastructure (LowVolt).
Is ACIS IT Solutions a public or private company?
ACIS IT Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ACIS IT Solutions founded?
ACIS IT Solutions was founded in 1999. It employs 11 to 50 people.
Where is ACIS IT Solutions based?
ACIS IT Solutions is headquartered in Springfield, United States, in the North America region.
How does ACIS IT Solutions make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are managed Services Plans, hardware Repair Services and structured Cabling and Infrastructure.
Who are ACIS IT Solutions's main competitors?
Direct peers on record are Dataprise, NetGain Technologies, Ntiva, iCorps Technologies, InterDev, BlackPoint IT Services, Thrive and Charles IT. Broad incumbents are Insight Enterprises and SHI International.
Does ACIS IT Solutions have an API?
No public API is recorded for ACIS IT Solutions.
What industry is ACIS IT Solutions in?
ACIS IT Solutions's product category is Managed IT Services. Its primary akta.pro industry code is EDAEAHAJ, Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC). Its NAICS code is 541513 and its SIC code is 7373.