What Speak Your Language does

Speak Your Language (SYL) is a privately held Australian translation and interpretation service provider, incorporated in New South Wales and headquartered in Liverpool, with service coverage across Sydney, Melbourne, Adelaide, Canberra, Brisbane, Perth, and Hobart. Founded in 2008 and 100% Australian owned, the company delivers human language services in 120-160+ languages through a panel of several hundred NAATI Level 3 or higher accredited translators and interpreters, with strict adherence to the AUSIT Code of Ethics and commercial confidentiality obligations.

The core offering spans two service lines. The interpreting portfolio includes on-demand telephone, telephone, 3-way telephone, on-site, video (via Zoom and Microsoft Teams), Auslan sign language, reverse phone, message delivery, and medical interpreting. The translation portfolio covers legal, medical, technical, certificate, general document, NAATI-certified, academic transcript/diploma, ID, and passport translation. Service delivery is supported by a bespoke cloud-based platform hosted on Microsoft Azure mirror servers in Sydney and Melbourne, with role-based access controls for staff, contractors, and clients, 24/7 availability, and a 30-second-or-less telephone connection time.

SYL monetizes through transaction-based translation fees (priced per source word/page, complexity, language combination, rush, and delivery) and usage-based interpreting fees (priced per hour for on-site or per minute for over-the-phone), with GST applied and 14-day payment terms. The go-to-market is sales-led: direct phone-based sales (1300 000 795), online quote requests, a client portal, and onsite delivery, supported by content marketing, SEO, and recently introduced loyalty and referral programs. Customer segments span legal services, healthcare, technical/manufacturing, immigration documentation, government organisations, corporate clients, and the Deaf community, with named logos including AGL, the Federal Court of Australia, Heritage Bank, Microsoft, Services Australia, and Cassola-Kitchens.

Name

Speak Your Language

Legal name

Speak Your Language Pty Ltd

Website

https://translationsandinterpretations.com.au

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Speak Your Language is a 100% Australian-owned translation and interpretation provider delivering NAATI-certified human language services across 120+ languages for legal, medical, government, immigration, and corporate clients nationwide.

Ownership category

akta.pro rank

Headquarters

HQ city

Liverpool

HQ country

Australia

HQ region

Oceania

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Translation Services: Translation services charged based on number of source words/pages, complexity of subject matter, language combination, editing/proofreading requirements, formatting/desktop publishing, time required, website localization, translation memory utilization, special/rush requests, and courier delivery services.
2. Interpretation Services: Interpretation services charged based on number of hours required (minutes for over-the-phone interpretation), language combination, travel/parking charges, special requests, and after hours/weekend requests. Urgent interpreting services attract an additional fee on all costs.
3. On-Demand Phone Interpreting: On-demand phone interpreting services where clients are charged per minute/usage. Jobs commence as soon as the interpreter is engaged/connected to the call.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Speak Your Language is an Australian-owned translation and interpretation services provider delivering human language services across more than 120 languages. The company offers NAATI-certified document translation (legal, medical, technical, certificate, academic, ID, and passport) and multiple interpreting modes (on-demand phone, telephone, 3-way telephone, on-site, video, AUSLAN sign language, reverse phone, message delivery, and medical interpreting), served via a bespoke cloud platform hosted on Microsoft Azure.

Product overview

Speak Your Language (SYL) is an Australian-owned translation and interpretation service provider offering a unified portfolio of human-delivered language services across 120+ languages. The core offering spans two service lines: interpreting (on-demand telephone, telephone, 3-way telephone, on-site, video, AUSLAN sign language, reverse phone, message delivery, and medical interpreting) and translation (legal, medical, technical, certificate, general document, NAATI-certified, academic transcript/diploma, ID, and passport translation). All services are delivered by NAATI Level 3 or higher accredited translators and interpreters. The company also operates loyalty and referral programs and provides services 24/7 nationwide across Australian cities including Sydney, Melbourne, Brisbane, Adelaide, Perth, Hobart, and Canberra.

Differentiator

Problem solved

Functional benefit

Products and services

• On-Demand Interpreting Real-time telephone interpreting service that allows clients to access a NAATI-credentialed interpreter instantly without advance booking by calling the SYL hotline, designed for urgent and unpredictable interpretation needs.
• Telephone Interpreting Over-the-phone interpreting service that connects clients with a live interpreter for immediate, three-way communication in real time, suitable for ad-hoc business and consumer calls.
• 3-Way Telephone Interpreting Conference call interpreting service where SYL facilitates real-time communication between a client and a third party through three-way calling, with the interpreter bridging language differences.
• On-Site Interpreting Face-to-face interpreting service in which an interpreter physically attends a specified client location across Australia to facilitate in-person communication between parties for meetings, appointments, and proceedings.
• Video Interpreting Remote interpreting service enabling participants to communicate in real time through video conferencing, with SYL connecting clients to qualified interpreters via Zoom or Microsoft Teams for audio, video, and screen-sharing support.
• AUSLAN Sign Language Interpreting Specialised interpreting service using NAATI-accredited interpreters to assist the Australian Deaf and hearing-impaired community through AUSLAN sign language across in-person and remote engagements.
• Reverse Phone Interpreting Service that enables a client's non-English-speaking contact to call SYL and be connected to the client via an interpreter, allowing the client to receive important inbound information or be notified of changes.
• Interpreting Message Delivery Outbound interpreting service where SYL contacts a client's non-English-speaking contact on the client's behalf to deliver a message and report the outcome back to the client.
• Medical Interpreting Specialised interpreting service for healthcare settings including hospitals, specialists, and clinics, in which interpreters facilitate communication between healthcare providers and patients with limited English proficiency.
• Legal Translation NAATI-certified translation service for judicial proceedings, evidentiary documents, and contracts, intended for law firms, courts, and legal professionals requiring certified legal translations.
• Medical Translation NAATI-certified translation service for medical reports, medical texts, manuals, and patient records, addressing the technical terminology requirements of healthcare providers and patients.
• Technical Translation Translation service for operating manuals and other technical documentation across manufacturing, engineering, and other technical industries, with specialisation in industry-specific terminology.
• Certificate Translation NAATI-certified translation service for birth certificates, marriage certificates, divorce certificates, immigration documents, and academic result documents required for visa applications and other official purposes.
• Document Translation General document translation service covering personal, business, and government documents in any language combination supported by SYL's network.
• NAATI Certified Translation Premium translation service performed by NAATI-certified linguists, providing certified translations with official stamp, practitioner ID, and translator signature, accepted by government departments, immigration authorities, and official institutions.
• Academic Transcript and Diploma Translation NAATI-certified translation service for academic documents including college certificates, high school certificates, academic transcripts, diploma certificates, and PhD certificates, intended for students and skilled migration applicants.
• ID Translation 24-hour express NAATI-certified translation service for identification documents including birth certificates, social security cards, driving licences, passports, national ID cards, Medicare cards, and citizenship certificates.
• Passport Translation NAATI-certified passport translation service accepted for all migration purposes, government departments, and official authorities, including visa applications and overseas citizenship applications.

Quantifiable outcome

• 5-Star customer satisfaction rating
• +2 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ethnolink Language Services: Australian-owned translation and interpretation company offering NAATI-certified services across more than 100 languages with a similar mix of government, legal, and corporate clients. Headquartered in Australia and competes head-to-head with SYL for government panel contracts and certified document translation.
• Language Loop: Australian translation and interpreting provider with a strong focus on government and community interpreting, including on-site, telephone, and video interpreting. Directly comparable to SYL in NAATI certification, multi-mode delivery, and government vertical exposure.
• Polaron Language Services: Australia-based certified translation and interpreting service targeting government, corporate, and individual clients with multi-language coverage. Competes directly with SYL for similar client segments and uses a similar per-word and per-hour pricing model.
• Straker Translations: Australia/NZ-headquartered publicly listed language services company offering AI-augmented translation and interpreting services. Closely comparable to SYL in geographic base and multi-language certified offerings, but with public market access for capital and a stronger technology orientation.

Broad incumbents

• TransPerfect: One of the world's largest language services companies, offering translation, interpreting, and localization with significant global enterprise reach. Competes with SYL for large enterprise and government contracts in Australia and represents the dominant scaled incumbent in the category.
• RWS Group: Global language, content, and intellectual property services company with strong presence in Australia. Directly competes with SYL on certified translation and interpreting and represents a larger, technology-enabled incumbent serving multinational clients.
• Lionbridge (TELUS International): One of the largest global translation and interpreting providers, now part of TELUS International, with deep enterprise and government client relationships. Provides similar interpreting modes and certified translation services and represents a scaled global alternative to SYL.
• Summa Linguae Technologies (formerly Lingo24): Global language services and technology company combining human translation with AI tooling, serving enterprise and government clients. Comparable to SYL in certified multi-language offerings but with much broader international scale and technology investment.

Emerging players

• Smartling: Technology-led translation platform combining AI/machine translation with human linguists, offering cloud-based translation management. While more software-focused than SYL, it competes for enterprise translation budgets and represents the technology-enabled competitive threat to traditional human-led agencies like SYL.

Regional players

• Australian Linguistic Services (ALS): Long-established Australian translation and interpreting firm with NAATI-accredited linguists and government contract experience. Competes with SYL in the domestic Australian market and has overlapping customer base in legal, government, and corporate verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SYLanguageINT
• Facebookfacebook.com/Speakyourlanguage
• LinkedInlinkedin.com/company/speak-your-language

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Speak Your Language