MemorialCare Health System

What MemorialCare Health System does

MemorialCare Health System is a nonprofit integrated delivery network operating across Orange and Los Angeles counties in Southern California. The system comprises four acute-care hospitals—Long Beach Medical Center (top 3% of California acute care hospitals), Miller Children's & Women's Hospital (one of eight freestanding children's hospitals in California, 357 licensed beds), Orange Coast Medical Center (Fountain Valley), and Saddleback Medical Center (Laguna Hills)—together with the MemorialCare Medical Group (300+ primary care providers, 2,000+ specialists), MemorialCare Independent Physicians IPA, the Select Health Plan, and 200+ ambulatory sites. The organization runs four clinical institutes (Cancer; Heart & Vascular; Orthopedic & Spine; Neuroscience) and 33 ACGME-accredited graduate medical education programs with ~200 residents and fellows, supported by academic affiliations with UCI, USC, UCLA, and Harbor-UCLA.

The technology stack is centered on Epic EMR with the myChart patient portal enabling 24/7 access to scheduling, messaging, prescription refills, test results, and provider communication. Clinical technology investments include Stryker's Mako robotic system (world's first robotic hip revision at Long Beach Medical Center), ExactechGPS and ExcelsiusGPS surgical navigation, Orange County's first MR-guided focused ultrasound for essential tremor and Parkinson's, and AI-enabled tools including Cleerly for cardiac plaque quantification (first in Los Angeles County) and AccurKardia AI-ECG for aortic stenosis detection. Digital access pathways include 24/7 Virtual Urgent Care, QuickCare Visit via Zipnosis ($20 asynchronous questionnaire), Mila chatbot, and a 24/7 telephone advice nurse. Cancer care is augmented by Tempus Integrated Molecular Evaluation (TIME Trial) program, which matches patients to clinical trials via molecular profiling.

MemorialCare generates revenue through patient care services across its hospitals, medical groups, and outpatient network, supplemented by Select Health Plan premiums (HMO, PPO, EPO, Direct-to-Employer value-based products), B2B employer health and wellness contracts, philanthropy through four hospital foundations, and ancillary services via Nautilus Healthcare Management Group (billing, RCM, practice consulting). The go-to-market mixes direct-to-consumer digital access, sales-led enterprise employer contracting, and traditional provider-referral channels. Pricing transparency is published via machine-readable files and chargemaster documents, with financial assistance for households at or below 250%–400% of the Federal Poverty Level. Operational scale is approximately 1.9 million patient visits, 26,700 surgeries, 194,000 ER visits, and 8,400 newborn deliveries annually.

Name

MemorialCare Health System

Legal name

MemorialCare Health System

Website

https://memorialcare.org

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

MemorialCare Health System is a nonprofit integrated delivery network operating four hospitals, two medical groups, Select Health Plan, and 200+ care sites across Orange and Los Angeles counties, serving 1.9 million patient visits annually through clinical institutes in cancer, heart, neuroscience, and orthopedics.

Ownership category

akta.pro rank

Product category

Integrated Healthcare Services

NAICS

Outpatient Care Centers (6214), Ambulatory Health Care Services (621), Other Outpatient Care Centers (62149)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Health Services (8000)

akta.pro primary industry

Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC)

Keywords

• Integrated healthcare services
• Acute care hospitals
• Pediatric specialty care
• Value-based health plans
• Clinical research programs

Headquarters

HQ city

Fountain Valley

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Patient Care Services: Integrated health system providing acute care hospital services, outpatient care, and physician services across its network of 4 hospitals, 200+ ambulatory sites, and medical groups.
2. Select Health Plan: MemorialCare's proprietary health plan offering HMO, PPO, EPO, and Direct-to-Employer value-based products.
3. Employer Health & Wellness Solutions: B2B offerings including value-based network health benefit plans and employee wellness programs sold to employers.
4. Philanthropy and Community Giving: Nonprofit health system relying on philanthropy through four hospital foundations to fund technology, research, and programs.

Pricing tiers

Go-to-market motion3 records

Distribution channels8 records

Marketing channels8 records

Core offering

MemorialCare Health System is a nonprofit integrated delivery network that provides inpatient acute care through four hospitals, outpatient and physician care through more than 200 ambulatory locations and two affiliated medical groups, pediatric and maternal care via Miller Children's & Women's Hospital, and a proprietary value-based health plan (Select Health Plan). The system combines clinical care, graduate medical education, and an active research program (>300 studies) under a single governance structure serving Orange and Los Angeles Counties.

Product overview

MemorialCare Health System is a nonprofit integrated health system serving Orange and Los Angeles Counties in Southern California. The system comprises four hospitals (Long Beach Medical Center, Miller Children's & Women's Hospital, Orange Coast Medical Center, and Saddleback Medical Center), two medical groups (MemorialCare Medical Group with 300+ primary care providers and 2,000+ specialists, and MemorialCare Independent Physicians IPA), Select Health Plan, and over 200 outpatient sites. Key clinical institutes include Cancer, Heart & Vascular, Neuroscience, and Orthopedic & Spine Institutes. The system's digital health infrastructure centers on Epic EMR with myChart patient portal, complemented by telehealth services (24/7 Virtual Urgent Care via video, QuickCare Visit via Zipnosis), AI-powered tools (Cleeraly for cardiac imaging analysis, AI-enabled ECG for aortic stenosis detection), and the Mila virtual assistant chatbot. MemorialCare provides approximately 1.9 million patient visits annually across 26,700 surgeries, 194,000 ER visits, and 8,400 newborn deliveries.

Differentiator

Problem solved

Functional benefit

Brands

• MemorialCare Cancer Institute: Comprehensive cancer care institute providing adult and pediatric oncology services
• MemorialCare Heart & Vascular Institute
• MemorialCare Neuroscience Institute
• MemorialCare Rehabilitation Institute
• myChart

Products and services

• Long Beach Medical Center Tertiary care acute-care hospital recognized among the top 3% of California acute care hospitals with Magnet-recognized nursing, hosting the Cancer, Heart & Vascular, Neuroscience, and Rehabilitation institutes and a Level III trauma program.
• Miller Children's & Women's Hospital Freestanding children's and women's hospital (one of only eight in California) housing 357 pediatric and women's beds, a NICU, a pediatric ICU, and the Cherese Mari Laulhere BirthCare Center for maternity services.
• Orange Coast Medical Center Nonprofit acute care hospital in Fountain Valley offering the full range of services including cancer, heart, neuroscience, maternity, orthopedic, and rehabilitation care with ANCC Magnet nursing recognition.
• Saddleback Medical Center Joint Commission-accredited community hospital in Laguna Hills with Centers of Excellence in Cancer, Heart & Vascular, Neuroscience, Orthopedics, and Women's Health and Level 3 Geriatric Emergency Department Accreditation.
• MemorialCare Medical Group MemorialCare-owned medical group practice with 300+ primary care providers and 2,000+ specialists delivering outpatient primary and specialty care across 200+ locations in Southern California.
• MemorialCare Independent Physicians Independent practice association (IPA) of affiliated physicians providing care within the MemorialCare network under value-based arrangements.
• MemorialCare Select Health Plan Proprietary value-based health insurance plan offering HMO, PPO, EPO, and Direct-to-Employer products aligned with MemorialCare's provider network for integrated payer-provider care delivery.
• In-Person Urgent Care Centers Network of in-person urgent care locations across Southern California offering walk-in treatment for non-life-threatening conditions such as sprains, fractures, wounds, and common illnesses with online check-in.
• 24/7 Virtual Urgent Care 24/7 video-visit service connecting patients with MemorialCare providers for non-emergency urgent care needs via any device from anywhere, billed at co-pay or $75 per visit.
• 24/7 QuickCare Visit Asynchronous online symptom-evaluation service priced at $20 for all ages where patients submit a questionnaire and receive a treatment plan via email within one hour, powered by the Zipnosis platform.
• myChart Patient Portal Epic-powered patient portal offering 24/7 access to medical records, appointment scheduling, secure provider messaging, prescription refills, test results, and health history with a myChart Bedside feature for inpatient stays.
• MemorialCare Cancer Institute Comprehensive cancer care across multiple hospital locations providing radiation, medical, and surgical oncology plus clinical trials, including the Tempus TIME Trial program for personalized treatment matching.
• MemorialCare Heart & Vascular Institute Cardiac and vascular care including interventional cardiology, cardiac surgery, structural heart disease treatment, AI-enabled ECG analysis, and Cleerly AI-powered cardiac plaque quantification.
• MemorialCare Neuroscience Institute Neurological care program covering stroke, movement disorders, spine health, and neurosurgery, featuring Orange County's first MR-guided focused ultrasound for essential tremor and Parkinson's disease.
• MemorialCare Orthopedic & Spine Institute Joint replacement, spine surgery, and orthopedic care using advanced surgical robotics including the Stryker Mako system for hip and knee replacement and ExactechGPS/ExcelsiusGPS navigation — first robotic hip revision in the world performed at this institute.
• Research and Clinical Trials Program Clinical research program with 300+ ongoing studies spanning cancer, heart disease, orthopedics, infectious diseases, gynecology, obstetrics, urology, pediatrics, and neonatology with Tempus TIME Trial AI-driven enrollment.
• Mila Virtual Assistant AI-powered virtual assistant chatbot offering 24/7 symptom triage, provider lookup, myChart login help, and live handoff to patient navigators and registered nurses.
• 24/7 Telephone Advice Nurse 24/7 telephone-based nursing line operated by the MemorialCare Navigation Center providing health assessment, symptom evaluation, and care guidance by registered nurses.
• Direct-to-Employer Health and Wellness Solutions B2B offering of value-based health benefit plans (HMO, PPO, EPO, Direct-to-Employer) and corporate wellness programs including wellness seminars, on-site vaccinations, and biometric screenings.

Quantifiable outcome

• Quality outcomes frequently exceed state and national averages
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability11 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• University of California, Irvine (UCI) School of MedicinecoreStrategic or Co-development PartnerMaster Affiliation Agreement allowing UCI residents and fellows to train at MemorialCare facilities across multiple specialties including anesthesiology, emergency medicine, family medicine, internal medicine, OB/GYN, orthopedics, pediatrics, and surgery.
• University of Southern California (USC)coreStrategic or Co-development PartnerUSC residents train at Long Beach Medical Center, particularly in pediatric dentistry programs.
• UCLAcoreStrategic or Co-development PartnerUCLA residents and fellows train at LBMC in anesthesiology/obstetrics, child neurology, pediatrics, and physical medicine and rehabilitation programs.
• Harbor-UCLA Medical CenterminorStrategic or Co-development PartnerLBMC receives residents and fellows from Harbor-UCLA in pediatric emergency medicine, pulmonary, and vascular surgery.
• Downey Regional Medical CenterminorStrategic or Co-development PartnerLBMC receives residents from Downey Regional Medical Center for training affiliations.
• Epic SystemscoreTechnology or IntegrationEpic's myChart powers MemorialCare's patient portal enabling scheduling, prescription refills, health history review, test results access, and provider communication.
• Tempus (TIME Trial Program)coreTechnology or IntegrationMemorialCare Cancer Institute uses Tempus Integrated Molecular Evaluation platform to rapidly match patients to clinical trials based on genetic profiles, reducing enrollment time from months to two weeks.
• Stryker (Mako Surgical System)coreTechnology or IntegrationLong Beach Medical Center performed world's first robotic hip revision using Stryker's Mako system.
• CleerlycoreTechnology or IntegrationMemorialCare Heart & Vascular Institute became first hospital in Los Angeles County to offer Cleerly AI-powered heart disease analysis quantifying total plaque volume and soft plaque.
• ExactechGPS and ExcelsiusGPScoreTechnology or IntegrationLong Beach Medical Center utilizes ExactechGPS and ExcelsiusGPS surgical systems - first of their kind in Los Angeles.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Cedars-Sinai Health System: Large nonprofit academic health system headquartered in Los Angeles, operating multiple hospitals, research institutes, and a physician network across the same Southern California geography. Directly comparable to MemorialCare in scale, nonprofit model, and integrated academic medical center positioning.
• UCLA Health: Los Angeles-based academic nonprofit health system with multiple hospitals and an extensive ambulatory network. Directly competes with MemorialCare in Westside and greater Los Angeles County, with overlapping specialty institutes and comparable quality brand reputation.
• Keck Medicine of USC: USC-affiliated academic health system in Los Angeles with hospital, ambulatory, and physician services. Closely comparable to MemorialCare's academic medical center model, including GME programs, research output, and tertiary specialty care.
• Kaiser Permanente Southern California: Large vertically integrated payer-provider system serving Southern California, combining Kaiser Foundation Health Plan with its own hospital and physician network. Highly comparable to MemorialCare's integrated payer-provider strategy, though substantially larger in scale and member base.
• Hoag Health System: Nonprofit regional health system based in Orange County with two hospitals and an extensive ambulatory footprint. Directly overlaps MemorialCare's primary service area and competes head-to-head for patients, physicians, and employer contracts in coastal OC.
• Providence Southern California: Region of Providence St. Joseph Health operating 6+ hospitals and ambulatory sites across LA and Orange counties. Comparable integrated nonprofit model, comparable scale, and overlapping clinical service lines, including Institutes for specialty care.
• UCI Health: Orange County-based academic nonprofit health system affiliated with UC Irvine, with the only university hospital in OC. Comparable to MemorialCare in academic medical center positioning, GME programs, and tertiary specialty care, and an existing academic partner of MemorialCare.

Broad incumbents

• CommonSpirit Health (Dignity Health Southern California): National nonprofit Catholic health system with a sizable Southern California presence (formerly Dignity Health). Operates multiple hospitals and ambulatory sites overlapping MemorialCare's footprint, but as part of a much broader multi-state portfolio.
• Adventist Health: Multi-state nonprofit health system with several hospitals and ambulatory sites across Southern California. Comparable in mission and operating model to MemorialCare, though smaller in OC/LA and part of a broader West Coast network.

Regional players

• Sharp HealthCare: San Diego-based nonprofit integrated health system operating four acute-care hospitals and an ambulatory network. Highly comparable in integrated nonprofit delivery model, though it does not directly compete in MemorialCare's OC/LA service area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/memorialcarehs
• YouTubeyoutube.com/c/MemorialCare
• Facebookfacebook.com/MemorialCareHealthSystem
• LinkedInlinkedin.com/company/memorialcare-health-system
• Instagraminstagram.com/memorialcare

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MemorialCare Health System