What New England Donor Services does

New England Donor Services (NEDS), founded in 1968 and headquartered at 60 First Avenue in Waltham, Massachusetts, is the oldest independent organ procurement organization (OPO) in the United States. The nonprofit operates as a federally designated OPO serving the six-state New England region, coordinating the full donation workflow from hospital referral and donor identification through organ and tissue recovery, allocation to transplant centers, and aftercare for donor families. Its service portfolio includes deceased organ donation, tissue donation (corneas, bone, skin, heart valves), living donor coordination for kidney and liver, donor registry routing through the National Donate Life Registry, and the Henderson Program for healthcare professional education.

The organization's go-to-market is B2B field-enterprise: NEDS operates a regional network of hospital partnerships, transplant center collaborations, medical examiner/coroners coordination, and funeral director relationships, with public outreach via social media (Done Vida New England brand), events, and a published Media Kit aimed at driving donor registrations. Operating under Centers for Medicare & Medicaid Services oversight, NEDS holds an exclusive service territory for organ procurement in New England — one of only 47 such designations nationally — and is funded through coordination fees tied to procurement activity and government healthcare program reimbursement rather than direct consumer pricing. <parameter name="customer_concentration">

Name

New England Donor Services

Legal name

New England Donor Services

Website

https://neds.org

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

251–500 employees

Short description

New England Donor Services is the oldest independent organ procurement organization in the United States, coordinating deceased and living organ and tissue donation across the six-state New England region through hospital referral networks and transplant center partnerships.

Ownership category

akta.pro rank

Product category

Organ and Tissue Donation Services

NAICS

Blood and Organ Banks (621991), Emergency and Other Relief Services (624230)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Blood, Organ & Tissue Donation Organizations (BPAGACAJ)

akta.pro secondary industry

Transplant Specialty Hospitals (HLAFAHAE)

Keywords

• Organ procurement services
• Tissue donation coordination
• Donor registry management
• Hospital donation partnership
• Transplant coordination services

Headquarters

HQ city

Waltham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Services Coordination: As a nonprofit Organ Procurement Organization, New England Donor Services generates revenue through coordination fees from organ procurement and transplantation services, typically funded through government healthcare programs and transplant center partnerships.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

New England Donor Services is a nonprofit Organ Procurement Organization (OPO) that coordinates the recovery and allocation of donated organs and tissues across the New England region. The organization manages end-to-end donation services — from hospital donor referral and family authorization through organ/tissue recovery, transplantation center coordination, and aftercare support for donor families. It also directs potential donors to the National Donate Life Registry.

Product overview

New England Donor Services is a nonprofit organ procurement organization (OPO) that operates as a single integrated service rather than a platform-plus-modules architecture. The organization provides organ and tissue donation services including donor identification, organ recovery, transplantation coordination, and aftercare support for donor families. The core offerings encompass organ donation, tissue donation, living donation programs, and donor registry management, supported by professional partner services for hospitals, medical examiners, and funeral directors. The Henderson Program provides professional education and training for healthcare professionals in the donation field.

Differentiator

Problem solved

Functional benefit

Products and services

• Organ Donation Services Coordination of organ procurement and recovery services, facilitating the donation process from donor identification through organ transplantation, in partnership with hospitals and transplant centers across New England.
• Tissue Donation Services Recovery and processing of donated tissues including corneas, bone, skin, and heart valves for transplant recipients, coordinated through hospital and funeral director partnerships.
• Living Donation Program

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and flagship.

• Association of Organ Procurement Organizations (AOPO)coreStrategic or Co-development Partner · 22 June 2026Allison Erickson, Chief Administrative Officer of New England Donor Services, was elected president of AOPO's 2026-2027 Board of Directors, effective June 22. AOPO is the professional organization representing the nation's 47 OPOs, providing leadership on organ donation standards and regulatory advocacy.
• National Donate Life RegistrycoreOthersNew England Donor Services directs potential donors to register through the National Donate Life Registry for the Donate Life America initiative, enabling donor registration across state lines.
• HospitalscoreStrategic or Co-development PartnerNew England Donor Services partners with hospitals throughout the New England region for donor referral, case coordination, and donation process management.
• Transplant CenterscoreStrategic or Co-development PartnerCollaboration with transplant centers for organ allocation, matching, and transplantation services following organ recovery.
• Gift of Hope Organ & Tissue Donor NetworkflagshipStrategic or Co-development PartnerDr. Harry Wilkins III, President and CEO of Gift of Hope, was elected president-elect alongside the AOPO board transition, indicating a collaborative leadership relationship between major OPOs in the sector.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Gift of Hope Organ & Tissue Donor Network: Federally designated OPO serving Illinois and northwest Indiana. Direct comparable: same CMS regulatory framework, similar multi-service OPO model (organ, tissue, donor registry, aftercare). Explicitly named in NEDS source data as a leadership counterpart at AOPO.
• OneLegacy: Largest U.S. OPO serving the greater Los Angeles and southern California region. Same federally designated OPO model, similar full-service portfolio (organ, tissue, living donation, public education), making it a strong same-category peer for benchmarking scale and operations.
• LifeCenter Northwest: Federally designated OPO serving Alaska, Idaho, Montana, and Washington. Same CMS-regulated OPO business model with organ, tissue, and donor registry services — directly comparable in regulatory environment, customer base (hospitals/transplant centers), and service mix.
• LifeSource: OPO serving Minnesota, North Dakota, South Dakota, and parts of Wisconsin. Directly comparable federally designated OPO with full organ/tissue recovery and donor family services, operating under the same CMS oversight and AOPO membership as NEDS.
• Midwest Transplant Network: Federally designated OPO serving Kansas and western Missouri. Same CMS OPO designation, same hospital/transplant-center partnership model, and same organ/tissue/registry service portfolio — a clean same-model peer.
• New York Organ Donor Network (LiveOnNY): Federally designated OPO serving the greater New York metropolitan area. Same OPO business model, similar dense-hospital environment, and similar donor registry/aftercare services as NEDS.
• Donor Network West: Federally designated OPO serving northern Nevada and northern California. Directly comparable OPO operating organ and tissue recovery with hospital partnerships and community education programs under the same CMS framework.
• Carolina Donor Services: Federally designated OPO serving North Carolina and parts of Virginia. Same OPO service model — organ, tissue, and donor family services — making it a relevant regional peer in the AOPO community.
• Lifebanc: Federally designated OPO serving northeast Ohio. Same organ and tissue recovery model with hospital partnerships, donor registry, and aftercare services — a same-model peer for benchmarking outreach and operations.

Others

• Donate Life America: National nonprofit alliance that manages the National Donate Life Registry referenced throughout NEDS's source data. Not a peer OPO but a critical ecosystem partner and umbrella organization setting shared messaging and standards for all 47 U.S. OPOs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/donevidanewengland
• Instagraminstagram.com/donevidanewengland
• Xx.com/neds_life

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New England Donor Services