What SEIU 775NW does

SEIU 775NW is a labor union (local chapter of the Service Employees International Union) representing over 60,000 long-term care workers across Washington, Montana, and Alaska. Founded in 2002 by caregivers seeking to improve wages and working conditions, the union covers Individual Providers (IPs), Agency Providers (APs), nursing home workers, and Personal Care Attendants in Alaska, serving members employed in home care, nursing home, and residential care settings. Members pay recurring dues that fund the union's organizing, collective bargaining, advocacy, and member service activities.

The union's product surface is a portfolio of member services rather than a unified software product. Core offerings include a Member Resource Center (phone/email support in 8 languages with interpretation), the SEIU 775 Benefits Group (providing $25/month comprehensive healthcare, vision, dental, and retirement benefits), the Membership Plus discount program, the Carina online platform connecting caregivers with clients, and the CDWA Direct My Care portal for time tracking and training. Operational functions include collective bargaining agreement administration, a formal grievance process that has won millions of dollars in settlements for members, and advocacy programs spanning climate readiness, immigration defense, and Medicaid protection. Underlying technology is standard web/portal infrastructure with no proprietary AI/ML components disclosed.

Revenue derives from member dues on a subscription-recurring basis. The union employs 51-100 staff at its Seattle headquarters and is governed by a democratically elected board of caregiver members. Leadership includes President Sterling Harders, Secretary-Treasurer Adam Glickman, and Vice Presidents Andrew Beane, Shaine Truscott, and Tangie Webb. Strategic positioning emphasizes best-in-nation wages and benefits for Washington home care workers (averaging $20+/hour in 2022), bilingual/multilingual outreach, and legislative advocacy — having championed the WA Cares long-term care insurance program (2019) and the HADit anti-harassment law (2020).

Name

SEIU 775NW

Legal name

SEIU 775

Website

https://seiu775.org

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

SEIU 775NW is a labor union representing over 60,000 long-term care workers — including home care, nursing home, and residential caregivers — across Washington, Montana, and Alaska, funded by member dues.

Ownership category

akta.pro rank

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Technology or R&D

Revenue model

1. Member Dues: SEIU 775 generates revenue through membership dues paid by the 60,000+ long-term care workers it represents. The union uses these dues to fund organizing, collective bargaining, advocacy, member services, and political accountability activities.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

SEIU 775NW is a labor union representing over 60,000 long-term care workers across Washington, Montana, and Alaska. The union delivers collective bargaining, grievance representation, member benefits (healthcare, retirement, paid leave), training, and legislative advocacy for home care workers, nursing home workers, and residential caregivers, with services delivered through a multilingual Member Resource Center.

Product overview

SEIU 775NW operates as a labor union representing approximately 60,000 long-term care workers in Washington, Montana, and Alaska. Rather than a unified software product, the organization offers a portfolio of member services including a Member Resource Center (phone/email support in 8 languages), the Membership Plus discount program with numerous retail and service partners, the CDWA Direct My Care portal for caregiver time tracking, the Carina matching platform connecting caregivers with clients, and advocacy programs for climate readiness, immigration defense, and Medicaid protection. Core union functions include contract administration through a comprehensive CBA directory, grievance processing, worksite organizing, and collective bargaining. The organization also champions legislative initiatives including the HADit anti-harassment law and WA Cares long-term care insurance.

Differentiator

Problem solved

Functional benefit

Products and services

• Member Resource Center (MRC)
• Collective Bargaining Agreement (CBA) Directory
• Grievance Process System
• Membership Plus
• Climate Readiness Program
• Immigration Defense Resources
• WA Cares Program
• HADit Campaign
• Member Portal / Login System
• Medicaid Advocacy Program
• Carina
• Annual Compliance Training (ACT)

Quantifiable outcome

• Wages doubled since union founding in 2002
• +3 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and supporting.

• HADit Law (Washington State)coreStrategic or Co-development Partner · 1 January 2020SEIU 775 championed the Harassment, Abuse, and Discrimination (HADit) law signed by Governor Jay Inslee in April 2020. This landmark legislation protects caregivers and clients by requiring prior information for caregivers, recording and reporting requirements, enforcement by Labor and Industries, and employer prevention plans.
• WA Cares FundcoreStrategic or Co-development Partner · 1 January 2019SEIU 775 championed the passage of WA Cares, the nation's first long-term care social insurance program. The union fought for and helped pass this landmark legislation in 2019. WA Cares provides up to $36,500 in benefits for long-term care services starting July 1, 2026, funded by a small payroll deduction.
• iAmerica (SEIU National)coreStrategic or Co-development PartneriAmerica is the national immigrant justice campaign platform of the Service Employees International Union (SEIU). SEIU 775 participates in providing immigration defense resources and Know Your Rights information available in 21 languages through this partnership.
• Northwest Immigrant Rights Project (NWIRP)supportingStrategic or Co-development PartnerNWIRP promotes justice by defending and advancing immigrant rights through direct legal services, systemic advocacy, and community education. SEIU 775 references NWIRP as a trusted resource for immigrant members.
• Washington Immigrant Solidarity Network (WAISN)supportingStrategic or Co-development PartnerWAISN is the largest immigrant-led coalition in Washington with over 400 organizations including unions, faith groups, and grassroots organizations. SEIU 775 works with WAISN on immigrant worker protections.
• Consumer Direct of Washington (CDWA)coreChannel Partner/ Reseller/ DistributorCDWA is the Consumer Directed Employer for Individual Providers in Washington. SEIU 775 represents IPs who work under CDWA and has negotiated collective bargaining agreements including the 2025-2027 CDWA CBA with wage increases to $27/hour for experienced caregivers.
• CarinasupportingTechnology or IntegrationCarina is an online tool that helps connect home care clients and Individual Providers. Available statewide in Washington at no cost to members and clients because of the union contract.
• SEIU 775 Benefits GroupcoreImplementation/ SI/ Consulting PartnerThe SEIU 775 Benefits Group provides access to training courses, career advancement, healthcare ($25/month comprehensive medical and dental), vision, and retirement benefits for eligible home care workers.
• SEIU (Service Employees International Union)coreStrategic or Co-development PartnerSEIU 775 is a local chapter of the Service Employees International Union, a 2 million member organization. The parent union provides resources, national advocacy, and connects SEIU 775 to broader labor movement campaigns.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SEIU Healthcare 1199NW: SEIU-affiliated healthcare workers union representing nurses and healthcare employees across Washington and Oregon. Direct peer because it shares SEIU parent affiliation, overlapping Northwest geography, and represents a comparable healthcare workforce in collective bargaining.
• 1199SEIU United Healthcare Workers East: The largest healthcare workers union in the US, representing 450,000+ members across the East Coast under the SEIU umbrella. Direct peer given shared SEIU affiliation and near-identical function of representing healthcare/long-term care workers in collective bargaining and political advocacy.
• SEIU-United Healthcare Workers West (UHW): SEIU local representing 100,000+ healthcare workers across California. Direct peer through SEIU affiliation, shared healthcare/long-term care worker constituency, and identical collective bargaining and political advocacy model.
• National Union of Healthcare Workers (NUHW): California-based union of 20,000+ healthcare workers that split from SEIU-UHW. Direct peer representing the same long-term care and healthcare worker constituency through collective bargaining and member advocacy, with overlapping political and labor priorities.
• AFSCME: American Federation of State, County and Municipal Employees — a 1.4M-member labor union representing public sector workers including those in healthcare and human services. Direct peer in the broader labor union space with similar dues-funded operating model, collective bargaining focus, and political advocacy orientation.
• SEIU Local 503 (Oregon): SEIU-affiliated union representing 72,000+ Oregon public employees, including home care and personal support workers. Direct peer under the SEIU umbrella, with highly comparable member services, dues-funded operations, and collective bargaining structure.
• United Food and Commercial Workers (UFCW): 1.1M-member labor union representing workers across food processing, retail, and healthcare. Direct peer in the labor union space with similar dues-funded operating model and collective bargaining representation, though its core membership skews outside healthcare.

Broad incumbents

• AFL-CIO: National federation of 60+ unions representing 12.5M workers. Broader incumbent that operates as an umbrella organization rather than directly representing individual workers in collective bargaining, but is comparable as a labor advocacy institution and political counterpart to SEIU 775NW's activities.

Others

• AARP: National advocacy organization for Americans 50+ with significant policy involvement in long-term care financing and caregiver support. Adjacent peer given overlapping interest in long-term care policy, caregiver welfare, and aging-in-place issues — though AARP represents care recipients rather than workers.
• PHI (Paraprofessional Healthcare Institute): National nonprofit focused on the direct care workforce, including home care and nursing home workers. Adjacent peer in the long-term care worker advocacy space, with overlapping goals around caregiver wages, training, and workforce quality, though operating as a research/advocacy organization rather than a collective bargaining union.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/seiu775
• YouTubeyoutube.com/channel/UCRnCbqnYM3ZaGYHUZQiG3Ug
• Facebookfacebook.com/775nw
• LinkedInlinkedin.com/company/seiu-775nw
• Instagraminstagram.com/seiu775

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SEIU 775NW