True Internet

What True Internet does

True Internet, operating commercially as TrueBusiness, is the B2B division of True Corporation Public Company Limited, a top-tier Thai telecommunications group formed through the merger of True and dtac and majority-owned by the Charoen Pokphand Group. The company sells an integrated enterprise technology portfolio to large enterprises, SMEs, and government clients in Thailand, organized across seven solution pillars: Mobile & Messaging; Intelligent Connectivity (5G FWA, 5G MEC, 5G Private Network, 5G Network Slicing, 5G In a Box, Business Fixed IP, Corporate Internet / Leased Line, MPLS, SD-WAN, DWDM/Dark Fiber, Private Wi-Fi); Communication & Collaboration (IP-DID, SIP Trunk, Cloud PBX, Cloud Contact Center, AI Virtual Agent, Chat Center, Google Workspace, Microsoft 365, True Digital Academy); Cloud & Data Center (DRaaS, Domestic and Public Cloud, BaaS, Cloud Security, DaaS, Data Center/Co-location, Direct Connect); Smart Technology & IoT (Smart Manufacturing, Smart Healthcare, Smart Energy, AI CCTV, MorDee, MLaaS, True AI Hub, M2M/IoT SIM Management); Cyber Security (SASE, Offensive Cybersecurity, SOC, Managed Security, Endpoint Security, PDPA/DPS, True Trust Caller); and API as a Service (GSMA-aligned Open Network APIs including Sim Swap, Device Swap, Number Verification, Device Location, OTP, Quality on Demand, Carrier Billing).

Underlying technology rests on True Corporation's licensed telecom infrastructure — nationwide 5G, fiber-optic backbones, MPLS/SD-WAN/DWDM layers, international gateways (IPLC, IEPL, IPVPN, IIG, DIX), domestic data centers, and an enterprise Open Network API platform. The 2024-launched True AI Hub aggregates 60+ AI models with Guardrail security, while MLaaS, AI Virtual Agent, and AI CCTV add applied AI across text, vision, and structured-data modalities. PDPA-aligned and ISO 27001-aligned compliance posture is offered through Governance, Risk & Consulting and PDPA & DPS services.

TrueBusiness generates revenue primarily through recurring monthly and annual enterprise subscriptions (mobile, connectivity, cloud, cybersecurity, IoT, communication), with usage-based billing on Open Network APIs (e.g., Carrier Billing, Quality on Demand) and transaction fees on messaging services (Bulk SMS, Location Based Messaging, 2-Way SMS, MMS). Pricing is quote-based with no public rate cards; sales run through dedicated enterprise field account managers, an in-house 1239 call center, government sales, and self-service online portals (TrueBusiness iService, dtac My Business). The segment focus is Large Enterprises (primary), with parallel coverage of SMEs and government, spanning industrial, retail, financial, healthcare, education, HORECA, and technology verticals.

Name

True Internet

Legal name

True Corporation Public Company Limited

Website

https://trueinternet.co.th

Company type

Public

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

TrueBusiness, the B2B division of Thai telecom True Corporation, delivers integrated mobile, 5G, fiber, cloud, cybersecurity, AI, and IoT solutions to large enterprises, SMEs, and government clients across Thailand.

Ownership category

akta.pro rank

Product category

Enterprise Telecommunications Services

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Radiotelephone Communications (4812)

akta.pro primary industry

Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD)

akta.pro secondary industry

Edge-Integrated Private Connectivity (MEC + Private 5G/Wi‑Fi) (HDAIAGAE)

Keywords

• Enterprise telecommunications
• 5G network services
• Cloud and data center
• Managed cybersecurity
• IoT connectivity solutions

Headquarters

HQ city

Huai Khwang

HQ country

Thailand

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Mobile Services: Postpaid and prepaid mobile services for businesses including 5G plans, hybrid SIM plans, and international roaming packages. Revenue generated through monthly subscriptions and usage-based charges.
2. Enterprise Internet & Connectivity: Corporate internet leased lines, MPLS, SD-WAN, DWDM/Dark Fiber, Business Fixed IP, and wireless data services. Delivered through dedicated enterprise contracts with monthly/annual billing.
3. 5G Solutions: 5G FWA, 5G Private Network, 5G MEC, 5G Network Slicing, and 5G In a Box solutions for enterprise digital transformation.
4. Cloud & Data Center Services: DRaaS, Domestic Cloud, Public Cloud, BaaS, DaaS, Professional & Managed Services, Cloud Security, Data Center/Co-location, Direct Connect, and IT Infrastructure.
5. Communication & Collaboration: IP-DID, Internet SIP Trunk, Cloud PBX, Cloud Contact Center, Fixed Line Plus, AI Virtual Agent, Chat Center, Google Workspace, Microsoft 365, True Digital Academy.
6. Smart Technology & IoT: Smart Manufacturing, Smart Healthcare, Smart Energy, AI CCTV, Smart Car Parking, Smart Meeting Room, MorDee, Smart Residence, IoT SIM Management, Car Tracking.
7. Cybersecurity Services: Mobile Security, SASE, Offensive Cybersecurity, GRCS, PDPA & DPS, Managed Security Services, SOC, Endpoint Security.
8. API as a Service: Open Network APIs including Sim Swap API, Device Swap API, Number Verification API, Device Location API, OTP API, Quality on Demand API, Carrier Billing Checkout API.
9. Messaging Services: Bulk SMS, Location Based Messaging, 2-Way SMS, USSD, MMS services for enterprise communications and marketing.
10. International Gateway: IPLC, IEPL, IPVPN, Virtual Node, IIG, DIX services for international business connectivity.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

True Internet, operating as the TrueBusiness B2B division of True Corporation, provides enterprise telecommunications and technology services in Thailand. Its portfolio spans 5G and fixed-line connectivity, cloud and data center services, cybersecurity, IoT/smart technology, unified communications, AI platforms, and open network APIs, sold to businesses and government under quote-based enterprise contracts.

Product overview

TrueBusiness (True Internet's B2B division) offers a comprehensive telecommunications and technology platform organized into six main solution categories: (1) Mobile & Messaging - covering business SIM/postpaid services, international roaming, and messaging solutions including Bulk SMS, Location Based Messaging, 2-Way SMS, USSD, MMS, and CPaaS; (2) Intelligent Connectivity - offering 5G infrastructure (FWA, MEC, Private Network, Network Slicing, 5G In a Box), broadband internet (TrueOnline), business networking (Business Fixed IP, Corporate Internet, MPLS, SD-WAN, DWDM/Dark Fiber, Wireless Data Service), wireless network (Private Wi-Fi), and international gateway services (IPLC, IEPL, IPVPN, IIG, DIX); (3) Communication & Collaboration - including telephony solutions (IP-DID, SIP Trunk, Cloud PBX, Cloud Contact Center, Fixed Line Plus, AI Virtual Agent, Chat Center) and productivity tools (Google Workspace, Microsoft 365, True Digital Academy); (4) Cloud & Data Center - providing cloud services (DRaaS, Domestic Cloud, Public Cloud, BaaS, Cloud Security), desktop solutions (DaaS), and digital infrastructure (Data Center/Co-location, Direct Connect, IT Infrastructure); (5) Smart Technology & IoT - offering smart solutions (Smart Manufacturing, Smart Healthcare, Smart Energy, AI CCTV, Smart Car Parking, Smart Meeting Room, MorDee, Smart Residence), data analytics and AI (MLaaS, Data Enrichment, Customer & Competitor Intelligence, Location Intelligence, Credit Risk Insight, Advertising & Campaigning, True AI Hub), and IoT management (M2M/IoT SIM Management, Car Tracking); (6) Cyber Security - covering mobile security, network security (SASE), and security services (Offensive Cybersecurity, Governance Risk & Consulting, PDPA & DPS, Managed Security, SOC, Endpoint Security); and (7) API as a Service - providing Open Network APIs for device verification, location, OTP, and carrier billing. The portfolio serves businesses of all sizes across industries including SME, enterprise, and government sectors.

Differentiator

Problem solved

Functional benefit

Brands

• MorDee: Online doctor consultation service for healthcare needs
• True AI Hub
• TrueMoney Box
• dtac My Business

Products and services

• Corporate Internet Leased Line internet for organizations providing maximum speed, stability, and security.
• Business Fixed IP Internet service with a Public Fixed IP Address supporting business applications such as CCTV and data transfer.
• MPLS (Multiprotocol Label Switching) Stable and secure fiber optic network supporting large data transmission and business applications for enterprises.
• SD-WAN (Software Defined WAN) Centralized data management technology supporting cloud connectivity and headquarters-to-branch connections.
• DWDM / Dark Fiber Optical network technology combining multiple signals in a single fiber pair to increase speed and efficiency for large enterprises.
• TrueOnline High-speed broadband internet with connection speeds up to Gigabit level supporting uninterrupted business usage.
• 5G Private Network Customizable premium private 5G network supporting Industrial IoT and secure Smart Device connectivity for enterprises.
• 5G FWA (Fixed Wireless Access) High-speed internet service with easy installation supporting areas without fiber cables.
• 5G MEC (Multi Access Edge Computing) Near real-time local data processing with low latency and security for business applications.
• Business SIM (Postpaid) Monthly 5G SIM package for business with flexible usage, nationwide coverage, and comprehensive services.
• Business Hybrid SIM (Postpaid & Prepaid) SIM usable in over 80 countries combining monthly and prepaid options for full expense control.
• International Roaming (GO Travel) Business roaming packages providing connectivity for corporate travel.
• Bulk SMS Mass messaging to target groups efficiently for cost-effective direct customer reach.
• CPaaS (Communications Platform as a Service) Intelligent communication platform supporting Omni-channel marketing with AI for customer engagement.
• Cloud PBX Cloud branch exchange telephony system requiring no installation investment for business communications.
• Cloud Contact Center Omni-Channel platform for professional customer service across all contact channels.
• DRaaS (Disaster Recovery as a Service) Data and critical system recovery service ensuring uninterrupted business operations.
• Public Cloud Flexible and scalable public cloud infrastructure for businesses.
• Domestic Cloud In-country cloud service offering high performance and data security.
• Data Center / Co-location Data and server storage with world-class infrastructure for enterprises.
• SASE (Secure Access Service Edge) Combines SD-WAN and SSE to provide security on every network connection.
• SOC (Security Operations Center) Cyber threat monitoring and prevention operations center with professional tracking.
• Managed Security Services Outsourced management of enterprise security operations and monitoring.
• PDPA & DPS Privacy care and Personal Data Protection Act legal compliance services for businesses.
• Smart Manufacturing True 5G technology elevating factories to Industry 4.0, increasing production quality and reducing costs.
• AI CCTV Intelligent CCTV connected with IoT and AI for real-time security monitoring.
• MorDee Online doctor consultation service allowing users to consult health issues anywhere, anytime.
• True AI Hub Platform combining 60+ world-class AI models with enterprise-level Guardrail security for organizations.
• MLaaS (Machine Learning as a Service) Automated AI model building without coding to enhance business efficiency.
• M2M / IoT SIM Management IoT SIM management connecting real-time data with an intelligent monitoring system.
• True Digital Academy Digital skills development institute offering courses tailored for business organizations; has trained over 10,000 people across Thailand for more than 50,000 hours.
• Google Workspace Resold cloud productivity applications for organizational collaboration and communication, with Thai localization and support.
• Microsoft 365 Resold cloud productivity platform enhancing work efficiency and securely connecting applications, with enterprise licensing and support.
• Open Network API Suite of telecom-based APIs including Sim Swap, Device Swap, Number Verification, Device Location, Device Status, OTP, Quality on Demand, and Carrier Billing Checkout for secure enterprise transactions.

Quantifiable outcome

• 5G network recognized as one of the best globally by Frost & Sullivan and nPerf

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability13 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core.

• GooglecoreTechnology or IntegrationTrueBusiness offers Google Workspace and Google Workspace for Education as part of its productivity and collaboration solutions. Google Workspace provides cloud-based applications for enterprise collaboration and communication. Google Workspace for Education offers digital tools for modern teaching and learning.
• MicrosoftcoreTechnology or IntegrationTrueBusiness offers Microsoft 365 as a cloud platform that enhances work efficiency and securely connects all applications. Microsoft 365 is marketed as part of the productivity and collaboration portfolio.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Singtel: Singapore-headquartered incumbent telecom with a substantial B2B and 5G enterprise portfolio across Asia. Comparable in product breadth (connectivity, cloud, cybersecurity, IoT) and large-enterprise go-to-market, though at a larger regional scale than TrueBusiness.
• NTT Communications: Japanese telecom's international enterprise arm offering global MPLS, SD-WAN, cloud, and managed services. Comparable enterprise network/connectivity stack and similar diversification beyond basic mobile/telephony.
• KDDI Corporation: Japanese tier-1 carrier with mature enterprise, 5G private network, IoT, and cloud businesses. Comparable product breadth and emphasis on integrating network, cloud, and AI for enterprise customers.

Direct peers

• Advanced Info Service (AIS): Thailand's largest mobile operator and direct competitor to True/dtac. AIS Enterprise offers fixed broadband, cloud, data center, and IoT services targeting the same Thai enterprise and government customers with comparable bundled telecom stacks.
• National Telecom (NT): State-owned Thai fixed-line and broadband operator with a significant enterprise and government services portfolio. NT competes head-to-head with TrueBusiness for large enterprise connectivity, cloud, and government digital infrastructure contracts.
• Total Access Communication (dtac): Mobile operator now wholly owned by True Corporation following the merger. Retained as a parallel brand under the parent, offering competing 5G and enterprise services within the same corporate structure.

Regional players

• Telkom Indonesia (Telkomsel / Enterprise): Indonesia's largest telecom group with a sizable enterprise division offering fixed connectivity, data center, cloud, and IoT. Comparable sovereign-market B2B telecom positioning and integrated portfolio approach.
• PCCW / HKT Enterprise: Hong Kong incumbent with strong enterprise services (Enterprise Solutions) spanning 5G FWA, cloud, cybersecurity, and managed connectivity. Comparable technology mix and B2B-led business model in the broader APAC context.
• CAT Telecom: Thai state-affiliated telecom offering enterprise data, cloud, and international gateway services. Competes with TrueBusiness in the Thai enterprise and government connectivity segment with overlapping MPLS/IPLC products.

Emerging players

• Huawei Enterprise (Thailand): Provider of enterprise networking, 5G private network, cloud, and AI infrastructure solutions competing for the same Thai enterprise digital transformation budgets. Comparable adjacency in 5G and cloud without overlapping in mobile carrier services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/truebusinessclub
• Facebookfacebook.com/trueforbusiness
• LinkedInlinkedin.com/company/true-internet-co-ltd-
• TikToktiktok.com/@truebusiness_official
• Xx.com/true_internet

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about True Internet