What Gelsia does

Gelsia S.r.l. is an Italian multi-service energy retail and distribution company headquartered at Via Palestro 33, Seregno (MB), Italy, founded in 2008 and operating as a wholly-owned subsidiary of A2A S.p.A. The company supplies natural gas, electricity, and district heating (teleriscaldamento) under fixed, indexed, and ARERA-PLACET tariff frameworks to domestic households, professionals/Partite IVA, and business customers primarily across the Lombardy region, with physical district-heating networks in Seregno and Giussano. Its operational technology spans conventional gas/electricity supply contracts, district-heating infrastructure with cogeneration, and remote smart-meter reading (telelettura) performing automated reads at least six times per year to support consumption-based billing. Customers are served through an omnichannel model: a network of physical "Gelsia Point" retail/service locations, the corporate website with online subscription, a telephone contact center, and the MyGelsia mobile application plus online customer portal. Sub-brands include Gelsia Premium Gas, Gelsia Casa Gas Fix24, Gelsia Click Gas, Gelsia Casa Index Gas/Luce, the Green Energy renewable offering, the "Gestione Calore" integrated heat-management service, and the "Super Gelsia" loyalty program.

Gelsia monetizes through recurring monthly subscriptions on three core streams: natural gas supply (e.g., Placet Fissa at €144/PDR/year plus consumption), electricity supply (e.g., Gelsia Casa Index Luce at €120/POD/year plus PUN-indexed consumption), and district heating billed primarily monthly on meter readings, with paperless-billing and direct-debit discounts (e.g., €5.40/PDR/year off the Placet Fissa annual fee). Add-on professional services for energy efficiency and Gestione Calore thermal-plant management diversify the revenue base beyond commodity resale, and ARERA-mandated participation in PLACET and servizio tutela della vulnerabilità gas frameworks provides regulated revenue anchors alongside free-market offers. A dedicated account-management motion serves business customers with customized proposals, while retail customers self-serve through digital channels.

The company is governed by ARERA oversight and EU GDPR compliance, maintains a "Società Trasparente" publication regime, and uses A2A group-level functions including a shared data-protection officer ([email protected]) and a group eprocurement portal. With 51-100 employees, share capital of €20,345,267.38, and a regional Lombardy service area, Gelsia functions as a mid-sized retail/commercial energy platform embedded in the A2A multi-utility ecosystem rather than as a standalone high-growth venture.

Name

Gelsia

Legal name

Gelsia S.r.l.

Website

https://gelsia.it

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Gelsia S.r.l. is an Italian energy retail and district-heating company supplying natural gas, electricity, and cogenerated heat to households, professionals, and businesses primarily in Lombardy. It operates as a wholly-owned subsidiary of A2A S.p.A. and sells through Gelsia Points, online portal, MyGelsia app, and contact center.

Ownership category

akta.pro rank

Headquarters

HQ city

Seregno

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Natural Gas Supply: Recurring revenue from natural gas distribution and supply to residential, professional, and business customers. Pricing includes fixed annual fees (e.g., 144 EUR/PDR/year for fixed plans) plus variable consumption charges.
2. Electricity Supply: Recurring revenue from electricity distribution and supply. Includes fixed annual fees (120 EUR/POD/year) plus consumption-based charges indexed to market prices (PUN).
3. District Heating (Teleriscaldamento): Revenue from centralized heat production and distribution via underground pipe networks. Provides continuous heating 24 hours/day, 365 days/year. Billing typically monthly based on heat meter readings.
4. Energy Efficiency Services: Additional services related to energy efficiency improvements for customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Gelsia sells natural gas and electricity supply, district heating (teleriscaldamento), and energy efficiency services to domestic, professional (Partite IVA), and business customers primarily in the Lombardy region of Italy. The company also offers green/renewable energy contracts and integrated heat management (Gestione Calore) for public and private buildings, with multi-channel customer service through physical Gelsia Point stores, telephone, website, and the MyGelsia app.

Product overview

Gelsia is a multi-service energy company providing natural gas, electricity, and district heating (teleriscaldamento) to domestic, professional, and business customers primarily in the Lombardy region of Italy. The company operates as a subsidiary of A2A S.p.A. and offers its products through multiple channels including the MyGelsia online portal and mobile app, physical Gelsia Point service locations, and telephone customer service. The product portfolio includes standardized gas and electricity offerings under ARERA's PLACET framework (Placet Variabile and Placet Fissa), branded products like Premium Gas, Casa Fix24, Click Gas, and Casa Index for both gas and electricity, along with district heating services and energy efficiency solutions. Customers can manage their accounts through the MyGelsia digital platform, access physical support at Gelsia Point locations, and participate in loyalty programs like Super Gelsia.

Differentiator

Problem solved

Functional benefit

Brands

• MyGelsia: Mobile application for customer portal access, meter reading, and service management
• Gelsia Point
• Super Gelsia

Products and services

• Gas Naturale (Natural Gas Supply)

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• A2A S.p.A. A2A is the parent multi-utility group that exercises direction and coordination over Gelsia. It operates across energy, environment, and heating services nationally and is both Gelsia's owner and a direct competitor in the same Lombardy free market for gas, electricity, and district heating.
• Edison S.p.A. Edison is one of Italy's largest integrated energy companies, offering gas and electricity supply to residential and business customers nationwide. It competes head-to-head with Gelsia for free-market customers in Lombardy with much larger scale and brand recognition.
• Enel Energia: Enel Energia is the retail arm of the Enel group, Italy's dominant electricity retailer and a major gas supplier. It competes for the same residential and SME customers across Italy, including Lombardy, with substantially greater marketing and digital scale than Gelsia.
• Engie Italia: Engie Italia is the Italian subsidiary of the global energy group ENGIE, supplying gas, electricity, and integrated energy services to residential and business customers. It competes with Gelsia in the Italian free market, including Lombardy, with international scale advantages.

Direct peers

• Iren S.p.A. Iren is a major Italian multi-utility serving residential and business customers with gas, electricity, and district heating across multiple regions including northern Italy. It directly overlaps with Gelsia's product mix and target customer segments in the competitive free market.
• Hera S.p.A. Hera is an Italian multi-utility providing gas, electricity, and district heating to households and businesses, primarily in Emilia-Romagna and surrounding regions. Its integrated utility model and customer segmentation closely mirror Gelsia's offering structure.
• Unareti S.p.A. Unareti is an A2A group company that operates natural gas distribution networks and electricity grids in Lombardy. It is a direct infrastructure peer for Gelsia's regulated distribution activities and competes for the same territorial customers in overlapping municipalities.
• A2A Energia: A2A Energia is the retail sales arm of the A2A group, offering gas, electricity, and energy efficiency services to households and businesses. It is the closest direct competitor to Gelsia in the Lombardy free market, operating under the same parent group's brand portfolio.

Regional players

• Acea Energia: Acea Energia is the retail energy arm of the Acea group, primarily serving the Lazio region with gas and electricity supply. It is a comparable multi-product Italian regional retailer with similar customer segmentation and ARERA-regulated product structure.
• Estra S.p.A. Estra is a regional Italian multi-utility providing gas, electricity, and related services to households and businesses in central Italy (Tuscany, Marche, Umbria). Its regional multi-utility model with physical customer service presence is structurally similar to Gelsia's Lombardy footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/gelsia-energia

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gelsia