Plumber To The Rescue

What Plumber To The Rescue does

Plumber To The Rescue is a privately held, founder-owned plumbing services company headquartered at 88 May Street, St Peter's, Sydney, NSW, Australia (founded 1984 by Tyrone Constantino). The business provides 24/7, 365-days-a-year residential and commercial plumbing across the Sydney metropolitan area, including the Inner West, North Shore, Eastern Suburbs, Lower North Shore, and City & Inner Sydney. Core service lines are emergency plumbing, blocked drain clearance, burst pipe repair, tap and toilet repair, kitchen and bathroom plumbing, gas plumbing, water-leak detection, hot water system repair and installation (gas, electric, continuous flow, heat pumps, and solar), drainage services (including CCTV inspection, pipe relining, and Vaporooter tree-root treatment), and dedicated strata and commercial plumbing.

Operations are delivered through a GPS-tracked mobile fleet of fully-stocked service vans (each carrying 150+ specialist tools) dispatched to customer locations, supported by phone booking (1800 620 227) and an online booking form. Pricing is job-based with written fixed quotes after on-site inspection; promotional pricing is published for specific offerings (e.g., $99 blocked-drain unit, $150 off new hot water heater, 10% pensioner discount, free call-out, and free visual safety inspection with any paid service). The go-to-market is direct-to-consumer, supplemented by enterprise relationships with strata and property management firms including Knight Frank, Raine & Horne, Bright & Duggan, and Strata Plus. The company is also a Master Plumbers Association member and holds NSW Plumbing Licence A3403; a related "Electrician To The Rescue" brand extends its trade footprint into electrical services.

The business earns revenue primarily through professional-services fees for plumbing repair, installation, and emergency call-out work, complemented by hardware sales on hot water system units. Marketing is anchored on reputation (4.8 stars on Google across 220+ verified reviews; 4.5 stars on True Local) and on suburb-specific SEO landing pages, with voucher and discount promotions as bottom-of-funnel conversion mechanisms. The company is described as employing 11–50 staff, with five named field team members identified publicly.

Name

Plumber To The Rescue

Legal name

Plumber To The Rescue

Website

https://plumbertotherescue.com.au

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Plumber To The Rescue is a Sydney-based, founder-owned plumbing services company (founded 1984) delivering 24/7 emergency plumbing, blocked drain clearance, hot water system installation, and gas plumbing to residential and commercial customers across the Sydney metropolitan area.

Ownership category

akta.pro rank

Product category

Residential Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Emergency Sewer Line Backup & Cleanup (HSAOAMAC)

akta.pro secondary industries

Emergency Commercial Plumbing Response (HSAOAMAL), Sewer Line Cleaning & Root Removal (HSAOABAC)

Keywords

• Emergency plumbing services
• Residential plumbing repair
• Blocked drain clearing
• Hot water system installation
• Gas plumbing services

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Plumbing Service Fees: Charges for plumbing repairs, installations, and maintenance work. Pricing is by job, not by hour, with upfront fixed quotes provided after inspection.
2. Emergency Call-out Services: 24/7 emergency plumbing services including burst pipes, blocked drains, and hot water failures. Same-day service availability.
3. Hot Water System Sales and Installation: Supply and installation of new hot water systems including gas, electric, continuous flow, and solar systems. Current promotion: $150 off new hot water heater.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Plumber To The Rescue is a Sydney-based plumbing services company operating since 1984 that delivers 24/7 emergency and scheduled plumbing repair, installation, and maintenance for residential, commercial, and strata customers. The company dispatches licensed, GPS-tracked plumbers in fully-stocked service vans across the Sydney metropolitan area, providing fixed upfront pricing, an on-time arrival guarantee, and a lifetime workmanship guarantee on completed work.

Product overview

Plumber To The Rescue is a Sydney-based plumbing service company operating since 1984, offering a comprehensive suite of residential and commercial plumbing services. The company provides both emergency (24/7) and general plumbing services organized around core offerings including Emergency Plumber Service, Plumbing Repairs (general maintenance, taps, toilets, bathrooms, kitchens), Blocked Drains (with CCTV inspection capabilities), Burst Pipe Repair, Gas Plumbing (licensed gasfitters), Hot Water Systems (repair, service, installation for all types including gas, electric, solar, continuous flow), Drainage Plumber (pipe relining, no-dig technology), and specialized services for Commercial and Strata properties. Services are delivered through technicians operating GPS-tracked fully-stocked vans, with a focus on upfront fixed pricing, same-day service, and lifetime guarantees on workmanship. The company also offers Electrical services as a related offering through a partner company.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Plumbing Service

Quantifiable outcome

• 24/7 emergency response available within 1 hour
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Bright and DuggancoreStrategic or Co-development PartnerStrata management company relying on Plumber To The Rescue for plumbing services including appliance installations, blocked drains, water leaks, and plumbing repairs to water heaters across managed properties.
• Raine & HornecoreStrategic or Co-development PartnerMajor strata management agency using Plumber To The Rescue for ongoing plumbing maintenance and repairs across their property portfolio.
• Strata PluscoreStrategic or Co-development PartnerStrata management company dependent on Plumber To The Rescue for a huge range of Sydney plumber services including blocked drains, water leaks and plumbing repairs to water heaters.
• Knight FrankcoreStrategic or Co-development PartnerInternational property management company using Plumber To The Rescue for strata plumbing services across their Australian property portfolio.
• Master Plumbers AssociationminorOthersIndustry association membership demonstrating accreditation and operation alongside industry leaders. Provides ongoing professional development and industry representation.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Market position

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/plumbertotherescue
• Xx.com/plumtotherescue

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Plumber To The Rescue