Xpart Corporation

What Xpart Corporation does

Xpart Corporation (株式会社エクスパート) is a privately held IT services company headquartered in Tokyo, Japan. Founded in 1975, the firm focuses exclusively on small Japanese organizations—typically those ranging from a few employees to approximately 80 staff members—that lack dedicated IT departments. Its service portfolio spans the full IT lifecycle, including current-state analysis, consulting, solution design, implementation, and ongoing operational support. The company positions itself as a fractional IT function for organizations that cannot justify a full-time IT hire but still require professional management of security, productivity, and competitiveness-enabling IT infrastructure.

The company's core offerings are organized into three service lines: Support Services (サポートサービス), which provide ongoing IT maintenance, troubleshooting, and consulting; Solutions (ソリューション), which handle cloud migration, system construction, and business-specific implementations such as sales/inventory and member management; and Partner Support (パートナー支援), which delivers outsourcing and strategic IT consulting. Xpart integrates with third-party platforms including Microsoft Office365 (cloud email), Fujitsu Cloud File Server (secure file sharing), and MaLion Cloud (information leakage prevention and asset management). It also recommends 楽商メーカーLight for small-scale manufacturers and offers a custom Microsoft Access-based member management system capable of scaling to public-interest corporations with up to 300,000 members.

Xpart operates on a managed-services and professional-services revenue model, combining recurring subscription revenue (e.g., ¥9,000/month for Fujitsu Cloud File Server at 50GB/50 users, ¥1,000/device/month for MaLion Cloud with a 20-device minimum) with project-based consulting and implementation fees. Go-to-market is overwhelmingly referral-driven—the firm states the majority of contracts originate from existing customer recommendations, with reported referral and continuation rates exceeding 90%. Marketing channels are minimal: a company website, direct phone (03-3666-7291) and email ([email protected]) contact, and published case studies. The company has 1–10 employees and serves customers within Japan's Kanto region only.

Name

Xpart Corporation

Legal name

株式会社エクスパート

Website

https://xpart.co.jp

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

1–10 employees

Short description

Xpart Corporation is a privately held Tokyo-based IT services firm providing consulting, cloud migration, system construction, and ongoing operational support to small Japanese organizations (typically under 80 employees) that lack dedicated IT departments.

Ownership category

akta.pro rank

Product category

IT Services and IT Consulting

NAICS

Computer Facilities Management Services (541513), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

akta.pro secondary industries

Application Outsourcing (AO) (BPAEAMAA), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• IT consulting services
• Managed IT support
• Cloud migration services
• System construction support
• Small business IT

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Support Services: Comprehensive IT support services including consulting, operations management, and computer troubleshooting for small organizations without dedicated IT departments.
2. Solution Services: Cloud services, system construction, and custom system implementation including sales management, inventory management, and member management systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Xpart Corporation provides IT consulting, support, and solutions to small Japanese organizations (a few to approximately 80 employees) that lack dedicated IT staff. The company delivers a full lifecycle of services from current-state analysis, consulting, and proposal, through system construction and cloud migration, to ongoing operations management and PC troubleshooting. It also resells and implements third-party platforms (Microsoft Office365, Fujitsu Cloud File Server, MaLion Cloud, 楽商メーカーLight) and builds custom systems such as Access-based member management solutions.

Product overview

Xpart Corporation offers a unified portfolio of IT services for small organizations without dedicated IT departments. The core offerings consist of three integrated service lines: Support Services (サポートサービス) providing ongoing IT consulting, maintenance and troubleshooting; Solutions (ソリューション) delivering cloud migration, system construction and business-specific implementations; and Partner Support (パートナー支援) for outsourcing and strategic IT consulting. Key product integrations include Microsoft Office365 for cloud email, Fujitsu Cloud File Server for secure file sharing, 楽商メーカーLight for manufacturing inventory management, MaLion Cloud for security and asset management, and custom member management systems built on Microsoft Access. These services work together to provide comprehensive IT environment management from consulting through implementation and ongoing operations.

Differentiator

Problem solved

Functional benefit

Products and services

• サポートサービス (Support Services) Ongoing IT support service for small organizations without dedicated IT staff. Provides consulting on IT utilization, system maintenance, network management, PC troubleshooting, vendor repair request handling, and developer escalation work. Features dedicated account managers with broad expertise, organizational proposal capability, and flexible support that extends to systems and PCs introduced by other vendors.
• ソリューション (Solutions) Comprehensive IT solution service covering cloud services, system construction, and business-specific system implementation. Includes consulting on cloud migration (file servers, business software, Office365), infrastructure design, hardware/software selection, network construction, and tailored systems such as sales/inventory management and member management. Delivers proposal, deployment, build-out, and operations maintenance end-to-end across industries.
• パートナー支援 (Partner Support) Outsourcing and strategic IT consulting service for organizations without dedicated IT staff. Provides IT utilization consultation and acts as a long-term business partner to deliver optimal IT solutions, including ad-hoc advisory support when a customer does not need a full-time IT role but needs occasional help with systems and processes.
• 会員管理システム (Member Management System) Custom member management solution built on Microsoft Access, scalable from corporations to large non-profits handling up to 300,000 members. Features include join/exit management, membership fee collection, and membership card issuance. Designed and implemented as a custom system for customers needing dedicated member/dues workflows.

Quantifiable outcome

• Referral rate and customer continuation rate exceeding 90%

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

Two partnerships are on record, tiered core.

• Microsoft (Office365)coreTechnology or IntegrationXpart recommends and implements Microsoft Office365 cloud email solutions for customers. Selected for customers using Outlook due to compatibility and similar web interface. Provides 50GB per account storage, cloud synchronization eliminating backup needs, spam filtering, and antivirus capabilities.
• Fujitsu (Fujitsu Cloud File Server)coreTechnology or IntegrationXpart implements Fujitsu Cloud File Server for secure file sharing between locations. Offers 50GB/50ID at 9,000 yen/month with flexible pricing and quick deployment capabilities.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• FIXER: FIXER is a Japanese cloud-focused managed services provider serving enterprise and SMB clients with Microsoft Azure, cloud migration, and IT operations management. It is directly comparable to Xpart in offering outsourced IT management to organizations lacking in-house IT capacity, with a similar focus on Microsoft cloud ecosystems.
• Appirits: Appirits is a Japanese IT services firm providing system development, infrastructure design, and managed IT support to primarily SMB and mid-market clients. It is comparable to Xpart as a similarly sized Japanese IT support partner delivering end-to-end lifecycle services to smaller organizations.
• ITFOR: ITFOR is a Japanese IT solutions provider delivering system integration, network design, and ongoing managed IT services across SMB and enterprise segments. It shares Xpart's lifecycle approach (consulting through operations) and target overlap with mid-sized Japanese organizations.

Broad incumbents

• Internet Initiative Japan (IIJ): IIJ is one of Japan's largest cloud, network, and managed services providers, serving both enterprise and SMB customers. It competes with Xpart in the SMB IT support space but at vastly larger scale and with proprietary infrastructure.
• SAKURA Internet: SAKURA Internet is a major Japanese hosting, cloud, and IT infrastructure provider serving SMB and developer segments. While it operates at much larger scale and focuses on infrastructure, it competes for similar SMB IT-services wallet share.
• SCSK Corporation: SCSK is a major Japanese IT services firm (Sumitomo Corporation group) offering consulting, system integration, and managed services. It is a broad incumbent that overlaps with Xpart in SMB and mid-market IT support offerings.
• Nippon Systemware (NSW): NSW is an established Japanese IT services company providing system development, cloud solutions, and managed IT operations. Comparable to Xpart in offering outsourced IT management, but at significantly larger enterprise scale.
• Fujitsu Limited: Fujitsu is one of Japan's largest IT services providers and a strategic partner of Xpart (via Fujitsu Cloud File Server). While it competes broadly with Xpart in SMB IT support, it is also a key supplier in Xpart's product stack.
• NTT Data Group: NTT Data is Japan's largest IT services provider, offering consulting, system integration, and managed services to enterprise and government clients. It competes with Xpart at the high end of the SMB segment but operates at massive scale.

Emerging players

• ITbook: ITbook is a Japanese IT consulting and engineering firm focused on digital transformation and IT strategy for public and private sector clients. It is comparable to Xpart in offering IT consulting to organizations, though it focuses on larger digital transformation engagements.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xpart Corporation