DBO Expert
DBO Expert inc. is a Sherbrooke, Quebec-based environmental services company that sells and services the SystemO passive wastewater treatment system for residential and commercial customers across Canada via direct sales and regional channel partners.
- Company typePrivate
- Founded1987
- HeadquartersSherbrooke, Canada
- Headcount11–50
- GTM typeB2B and B2C
- OfferingHardware or Manufacturing
What DBO Expert does
DBO Expert inc. is a privately held Quebec-based environmental services company headquartered in Sherbrooke that commercializes SystemO, an advanced passive wastewater treatment system built around patented Advanced Enviro-Septic piping technology. The system uses a dual aerobic/anaerobic biological process to treat residential and commercial wastewater without electricity, mechanical parts, or periodic filter media replacement, and is certified to multiple Canadian and provincial standards (CAN/BNQ 3680-600, NSF-40/350, NQ3680-910, Ontario BMEC, New Brunswick Non-Conventional Technology). Product configurations span gravity-fed residential secondary treatment through tertiary configurations with UV disinfection and chemical phosphorus removal for sensitive environments.
The company generates revenue from four streams: one-time sales of SystemO treatment systems and configurations, mandatory annual maintenance contracts under Quebec regulation (the primary recurring revenue stream, billed by March 15 each year), on-site inspection and technical services delivered by qualified technicians, and replacement parts sold through an e-commerce storefront. Go-to-market combines direct field representatives across five Quebec regions with five regional channel partners providing coast-to-coast Canadian coverage (Ontario, New Brunswick, Newfoundland and Labrador, Alberta, Saskatchewan). The customer base spans residential homeowners with isolated properties not connected to municipal sewers and commercial/institutional clients including Quebec provincial parks (Sépag), mining camps, campgrounds, rest areas, and residential developments.
Founded on technology dating to 1987 and operating under its current ownership since a 2021 management buyout by General Manager Nicolas Fournier, DBO Expert maintains a workforce of 11–50 employees, an active content-marketing presence (blog, webinars, social media in French and English), and a track record of industry recognition including the 2020 Solar Impulse Efficient Solution Label. Pricing is project-specific based on site characterization and soil testing, and Quebec offers a residential tax credit of up to $5,500 for qualified upgrades performed by certified contractors.
DBO Expert firmographics
Firmographics- Name
- DBO Expert
- Legal name
- DBO Expert inc.
- Website
- https://dboexpert.com
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DBO Expert inc. is a Sherbrooke, Quebec-based environmental services company that sells and services the SystemO passive wastewater treatment system for residential and commercial customers across Canada via direct sales and regional channel partners.
- Ownership category
- akta.pro rank
DBO Expert industry classification
Industry- Product category
- Wastewater Treatment Systems
- NAICS
- Septic Tank and Related Services (562991), Water, Sewage and Other Systems (2213)
- SIC
- Electric, Gas & Sanitary Services (4900), Sanitary Services (4950), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)
- akta.pro primary industry
- Decentralized/Package Wastewater Systems (Small/Remote) (EUANADAE)
- akta.pro secondary industries
- Advanced/Nutrient Removal (BNR/ENR: N, P) (EUANADAC), Plumbing & Utility Systems (Potable/Non-Potable Water, Sanitary, Storm, Sewage Lift) (EUAEAFAF)
Keywords
Where DBO Expert is headquartered
LocationHeadquarters
- HQ city
- Sherbrooke
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
DBO Expert business model
Business model- GTM type
- B2B and B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Annual Maintenance Contracts: DBO Expert generates recurring revenue through mandatory annual maintenance contracts required by Quebec regulation. These contracts include annual inspection, record keeping, 20-year warranty maintenance on Advanced Enviro-Septic pipes, technical support access, and municipal reporting. Payment is due annually by March 15.
- Wastewater Treatment System Sales: Revenue from selling SystemO wastewater treatment systems for residential and commercial applications. Systems are sold through direct representatives and channel partners, with pricing dependent on site characteristics and treatment requirements determined through soil testing.
- Replacement Parts Sales: Online shop (pieces.dboexpert.com) selling replacement parts for SystemO systems including pump station components, covers, and accessories.
- Inspection and Technical Services: On-site inspection and intervention services performed by qualified technicians during the May-December inspection period. Includes water level checking, visual inspections, adjustments, and recommendations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Annual maintenance contract covering inspection and support |
| Other | Multi-year contract | Residential septic system installation |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
DBO Expert product offering
Product offeringCore offering
DBO Expert manufactures, distributes, and services the SystemO advanced secondary and tertiary wastewater treatment system for residential and commercial applications not connected to municipal sewer networks. The product uses patented Advanced Enviro-Septic pipes that passively treat wastewater through biological processes without electricity or mechanical parts, with configurations including gravity distribution, low-pressure distribution, UV disinfection, and chemical phosphorus removal. The company also provides mandatory annual maintenance contracts, on-site inspection services, and replacement parts through an online shop.
Product overview
DBO Expert offers a unified product ecosystem centered on the SystemO wastewater treatment solution. SystemO is a passive, energy-free biological treatment system that uses patented Advanced Enviro-Septic pipes to treat wastewater through a combination of aerobic and anaerobic bacterial processes. The core product is designed for both residential (single-family homes) and commercial applications, with various treatment configurations including gravity-based distribution, low-pressure distribution, and tertiary treatments with UV disinfection or chemical phosphorus removal. Add-on components include pump chambers for sites requiring elevation adjustments. All solutions provide advanced secondary or tertiary treatment before water infiltration into soil.
Differentiator
Problem solved
Functional benefit
Products and services
- SystemO Wastewater Treatment System Advanced secondary wastewater treatment system using patented Advanced Enviro-Septic pipes that create ideal conditions for bacteria to multiply and treat wastewater through a passive, energy-free biological process. Suitable for residential and commercial applications. Operates without electricity, mechanical parts, or periodic filter media replacement.
- Pump Chamber (Station de relevage)
Quantifiable outcome
- Systems operating optimally for over 30 years in the United States
- +4 more outcomes
Companies that use DBO Expert
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
DBO Expert technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
DBO Expert partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Sépaq (Société des établissements de plein air du Québec)coreSépaq has selected SystemO technology over 20 times in 10 years to protect the natural environment of Quebec parks while enabling recreational activities. This long-standing partnership demonstrates the technology's reliability in sensitive environmental contexts. Sépaq's mission to preserve Quebec's natural heritage aligns with DBO Expert's environmental focus.
- ÉcohabitationminorCollaboration on educational webinars about wastewater treatment and soil dynamics. Écohabitation, Quebec's reference for sustainable housing, co-presented a webinar with DBO Expert featuring Professor Alexandre Cabral from Université de Sherbrooke on water flow through various soils in wastewater treatment contexts.
- Les Infiltrations Septic ProcoreAuthorized distributor for Eastern Quebec regions including Bas-Saint-Laurent, Capitale-Nationale, Centre-du-Québec, Chaudière-Appalaches, Côte-Nord, Gaspésie, Îles-de-la-Madeleine, Mauricie, Nord-du-Québec, and Saguenay-Lac-Saint-Jean.
- J&L Marketing Ltd.coreAuthorized distributor for New Brunswick representing SystemO products in the Atlantic Canadian market.
- Make-Way Environmental Technologies Inc.coreAuthorized distributor for Ontario representing SystemO products in the Ontario market.
- FRP Mocoat Fiberglass Ltd.coreAuthorized distributor for Western Canada with operations in both Alberta (403-236-7738) and Saskatchewan (866-890-7445).
- IDDELcoreAuthorized distributor for Newfoundland and Labrador representing SystemO products in Atlantic Canada.
Scale indicators4 records
Recent moves7 records
Expansion highlights6 records
DBO Expert competitors and assessment
Company assessmentBroad incumbents
- Premier Tech Water and Environment: A large, diversified Canadian manufacturer and service provider of decentralized wastewater, rainwater, and water-treatment solutions. Closest broad incumbent in the Canadian residential and commercial on-site treatment market served by DBO Expert.
Direct peers
- Clearstream Wastewater Systems: U.S. manufacturer of fiberglass residential and commercial aerobic wastewater treatment systems. Targets the same decentralized on-site market with comparable residential and small-commercial use cases.
- Norweco: U.S. manufacturer of on-site wastewater treatment systems, flow equalization, and disinfection equipment. A direct competitor in decentralized residential and commercial treatment markets.
- BioMicrobics: U.S. manufacturer of decentralized residential and commercial wastewater treatment systems. Offers competing advanced on-site treatment solutions for homes, communities, and commercial sites.
- Bionest Technologies: Canadian manufacturer of advanced residential and commercial decentralized wastewater treatment systems. Competes head-to-head with SystemO for on-site treatment projects in Quebec and other Canadian provinces.
- Fuji Clean USA: Manufacturer of compact, passive-style decentralized wastewater treatment systems for residential and commercial applications. Competes with SystemO on simplicity, low maintenance, and small-footprint on-site treatment.
- Infiltrator Water Technologies: Leading North American manufacturer of decentralized wastewater components including treatment systems and leachfield chambers. Competes in the same on-site wastewater category as DBO Expert.
- Orenco Systems: U.S.-headquartered manufacturer of decentralized and community wastewater treatment systems using advanced aerobic treatment. Direct product-category competitor targeting residential and commercial on-site customers similar to SystemO.
Others
- Enviro-Septic / AES (international): The U.S.-origin Advanced Enviro-Septic platform (same pipe technology underlying SystemO), now being commercialized internationally by previous DBO Expert owner Benoit Boucher. Sister/parallel entity to the underlying technology rather than a strict competitor, but a key strategic counterparty.
- Hancor / ADS (Advanced Drainage Systems): Large North American manufacturer of drainage and on-site wastewater components (pipes, chambers, septic tanks). Adjacent supplier/category peer relevant to DBO Expert's pipe-and-soil-based decentralized treatment ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
DBO Expert social profiles
Digital presenceDBO Expert compliance and trust
Trust signalCompliance8 records
DBO Expert financial estimates
Financial estimateRevenue estimate
Valuation estimate
DBO Expert leadership team
Management profileNumber of profiles
Profiles2 records
DBO Expert funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DBO Expert M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DBO Expert
What does DBO Expert do?
DBO Expert manufactures, distributes, and services the SystemO advanced secondary and tertiary wastewater treatment system for residential and commercial applications not connected to municipal sewer networks. The product uses patented Advanced Enviro-Septic pipes that passively treat wastewater through biological processes without electricity or mechanical parts, with configurations including gravity distribution, low-pressure distribution, UV disinfection, and chemical phosphorus removal. The company also provides mandatory annual maintenance contracts, on-site inspection services, and replacement parts through an online shop.
Is DBO Expert a public or private company?
DBO Expert is a private company. It is classified as management employee owned and is currently operating.
When was DBO Expert founded?
DBO Expert was founded in 1987. It employs 11 to 50 people.
Where is DBO Expert based?
DBO Expert is headquartered in Sherbrooke, Canada, in the North America region.
How does DBO Expert make money?
Four revenue lines are on record. Annual Maintenance Contracts are the primary driver. The others are wastewater Treatment System Sales, replacement Parts Sales and inspection and Technical Services.
Who are DBO Expert's main competitors?
Premier Tech Water and Environment is listed as a broad incumbent. Direct peers are Clearstream Wastewater Systems, Norweco, BioMicrobics, Bionest Technologies, Fuji Clean USA, Infiltrator Water Technologies and Orenco Systems. Others are Enviro-Septic / AES (international) and Hancor / ADS (Advanced Drainage Systems).
Does DBO Expert have an API?
No public API is recorded for DBO Expert.
What industry is DBO Expert in?
DBO Expert's product category is Wastewater Treatment Systems. Its primary akta.pro industry code is EUANADAE, Decentralized/Package Wastewater Systems (Small/Remote), with a secondary code of EUANADAC, Advanced/Nutrient Removal (BNR/ENR: N, P). Its NAICS code is 562991 and its SIC code is 4900.