Pointsoft
Pointsoft is a Malaysian software company founded in 1988 that builds modular touch-screen POS and hospitality management systems for food and beverage operators, with operations spanning 13 countries across Asia Pacific and a sales-led enterprise go-to-market model.
- Company typePrivate
- Founded1988
- HeadquartersPuchong, Malaysia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Pointsoft does
Pointsoft is a privately held Malaysian software company founded in 1988 that develops touch-screen point-of-sale and hospitality management systems for the food and beverage industry. The company is headquartered in Puchong, Selangor, with 11-50 employees and operations spanning 13 countries across Asia Pacific, including physical offices in Hong Kong, China, Taiwan, Indonesia, Canada, and New Zealand. Its core product is a modular, language-independent and hardware-independent POS platform that scales from single stores to multi-chain operators across multiple countries, with a 365-day support model and a hybrid cloud architecture emphasizing data privacy.
The product portfolio has expanded from a single POS terminal into a 15-module suite that includes Frontend POS, Kitchen Display System (KDS), Loyalty System, Online Ordering with O2O compatibility, Self-Service Kiosk, Multi-Location Management, Inventory, Queue Management, Table Reservation, Payment Automation, Rider Platform Connect, Mobile App, and Hardware Maintenance. The system integrates with major regional platforms including Grabfood, Foodpanda, and Lalamove, as well as ERP, CRM, payroll, credit card, and e-wallet payment systems. Documented customer outcomes include a 20% labor cost reduction attributed to the queue management and ordering system.
Pointsoft operates a sales-led go-to-market model targeting enterprise and multi-chain restaurant operators, with demo-driven engagement via WhatsApp, phone hotlines, and regional inside sales teams. Revenue is generated through a hybrid mix of one-time POS licensing, recurring software subscriptions and support contracts, hardware resale, and third-party integration services, with quote-based pricing and a "pay only what you need" modular structure. The company is independently operated with no disclosed external funding, no parent company, and no management team information publicly available in the source data.
Pointsoft firmographics
Firmographics- Name
- Pointsoft
- Legal name
- Pointsoft
- Website
- https://pointsoft.com.my
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pointsoft is a Malaysian software company founded in 1988 that builds modular touch-screen POS and hospitality management systems for food and beverage operators, with operations spanning 13 countries across Asia Pacific and a sales-led enterprise go-to-market model.
- Ownership category
- akta.pro rank
Pointsoft industry classification
Industry- Product category
- Restaurant POS / Hospitality Management Software
- akta.pro primary industry
- Mobile Ordering, POS & Campus Dining Technology (EDALADAN)
- akta.pro secondary industries
- Customer-Facing Displays & Digital Signage for Checkout (HDACAKAF), Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)
Keywords
Where Pointsoft is headquartered
LocationHeadquarters
- HQ city
- Puchong
- HQ country
- Malaysia
- HQ region
- Asia
Offices7 records
Markets served
Pointsoft business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- POS System Sales & Licensing: Pointsoft generates revenue through sales of their comprehensive touch screen hospitality management system, with modular components that can be purchased based on customer needs (Pay only what you need). The system is non-proprietary allowing customers to choose their own hardware.
- Software Subscription & Support: Ongoing revenue from software maintenance, updates, and 365-day support services including weekends and public holidays, with multiple payment schemes to fit preferred ROI.
- Hardware Sales: Pointsoft offers restaurant-grade hardware including POS counters and kitchen equipment, allowing customers to source their own hardware or purchase through Pointsoft.
- Third-party Integration Services: Integration services for connecting with Mall systems, Finance, Payroll, ERP, CRM, credit card and E-wallet payment automation.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Pointsoft product offering
Product offeringCore offering
Pointsoft develops and sells a touch-screen hospitality management system for the Food and Beverage industry, centered on a Frontend Point of Sale and complemented by a modular suite of standalone products including Kitchen Display System, Loyalty System, Online Ordering, Kiosk, Multi-Location Management, Inventory, Mobile App, Pick-up & Delivery Platform, Queue Management, Table Reservation, Payment Automation, and Rider Platform Connect. Customers purchase only the modules they need and may source their own hardware, with recurring support subscriptions and integration services available across Asia Pacific.
Product overview
Pointsoft offers a unified hospitality management platform built around its core touch screen Point of Sale system. The product portfolio includes the Frontend Point of Sale as the central transaction processing hub, supplemented by a comprehensive suite of integrated modules including Loyalty System, Reporting and Analytics, Online Ordering System, Kiosk, Multi Locations Management, Inventory, Kitchen Display System (KDS), Mobile App, Pick-up & Delivery Platform, Queue Management, Table Reservation, Payment Automation, Rider Platform Connect, Hardware Maintenance, and Customer Care. The system is designed as a modular, scalable solution spanning single stores to multi-chain restaurants across multiple countries, with support for major commerce platforms across Asia Pacific.
Differentiator
Problem solved
Functional benefit
Products and services
- Pointsoft Hospitality Management System Comprehensive touch screen hospitality management system providing full solutions for Food and Beverage establishments including cafes, bistros, bars, quick service, fast food chains, online order home delivery, and table dining restaurants. Designed as a modular, scalable platform spanning single stores to multi-chain restaurants across multiple countries.
- Frontend Point of Sale
Quantifiable outcome
- 20% labor cost reduction
Companies that use Pointsoft
Customer profileSegments4 records
Ideal customer profiles4 records
Pointsoft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability1 record
Feature10 records
Pointsoft partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
Pointsoft competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Pointsoft social profiles
Digital presencePointsoft financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pointsoft leadership team
Management profileNumber of profiles
Pointsoft funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pointsoft M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pointsoft
What does Pointsoft do?
Pointsoft develops and sells a touch-screen hospitality management system for the Food and Beverage industry, centered on a Frontend Point of Sale and complemented by a modular suite of standalone products including Kitchen Display System, Loyalty System, Online Ordering, Kiosk, Multi-Location Management, Inventory, Mobile App, Pick-up & Delivery Platform, Queue Management, Table Reservation, Payment Automation, and Rider Platform Connect. Customers purchase only the modules they need and may source their own hardware, with recurring support subscriptions and integration services available across Asia Pacific.
Is Pointsoft a public or private company?
Pointsoft is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pointsoft founded?
Pointsoft was founded in 1988. It employs 11 to 50 people.
Where is Pointsoft based?
Pointsoft is headquartered in Puchong, Malaysia, in the Asia region.
How does Pointsoft make money?
Four revenue lines are on record. POS System Sales & Licensing is the primary driver. The others are software Subscription & Support, hardware Sales and third-party Integration Services.
Does Pointsoft have an API?
No public API is recorded for Pointsoft.
What industry is Pointsoft in?
Pointsoft's product category is Restaurant POS / Hospitality Management Software. Its primary akta.pro industry code is EDALADAN, Mobile Ordering, POS & Campus Dining Technology, with a secondary code of HDACAKAF, Customer-Facing Displays & Digital Signage for Checkout.