Student Services

What Student Services does

Student Services, Inc. (SSI) is a 501(c)(3) not-for-profit corporation incorporated in Pennsylvania in 1956, operating as a campus auxiliary organization for Millersville University in Millersville, PA. The organization employs 11-50 staff (nearly half of whom are Millersville alumni) and is governed by a 13-member Board of Directors representing the Council of Trustees, the Community, and Students.

SSI operates two core service lines. The University Store sells textbooks, course materials, apparel, and insignia merchandise through a physical campus location and the MVILLE.store online storefront, with course material ordering routed through the textbookx.com institutional portal. The Business Office, located at Washington House (18 South George Street), provides bookkeeping, check cashing, deposits, signature authorization management, invoice payment, reimbursement processing, and fund disbursement services for all recognized Millersville University student organizations; transaction histories are tracked via the GetInvolved platform.

The business model is service- and merchandise-driven: merchandise sales generate one-time transaction revenue, while check cashing, stop-payment fees ($40 per request within 45 days), and bookkeeper fees for student organizations generate transaction-based fee income. All surplus is reinvested into the university rather than distributed, with SSI contributing approximately $1.6 million annually in cash and donated services to Millersville University, its athletics program, student organizations, and the surrounding community.

Name

Student Services

Legal name

Student Services, Inc.

Website

https://studentservicesinc.com

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

11–50 employees

Short description

Student Services, Inc. is a 501(c)(3) nonprofit campus auxiliary for Millersville University that operates the University Store (textbooks, apparel, merchandise) and provides bookkeeping, check processing, and fund management services to recognized student organizations, contributing approximately $1.6 million annually back to the university.

Ownership category

akta.pro rank

Product category

Campus Auxiliary Services (University Bookstore and Student Organization Financial Services)

NAICS

Educational Support Services (6117), Colleges, Universities, and Professional Schools (61131), Educational Support Services (611710)

SIC

Services-Membership Organizations (8600), Services-Management Services (8741)

akta.pro industry

PRIMARYEDALAHAB

Student Organizations & Club Administration

Education/Student Services & Campus Operations/Student Activities, Clubs & Campus Life

SECONDARYEDALADAE

Campus Bookstore-Adjacent Retail (Snacks, Beverages, Essentials)

Education/Student Services & Campus Operations/Dining, Food Services & Campus Retail

SECONDARYBPAGADAE

College Access, Scholarships & Student Success Nonprofits

Business & Public Services/Nonprofit, NGO & Social Services/Education & Youth Development Nonprofits

Keywords

• Campus bookstore operations
• Student organization bookkeeping
• University merchandise retail
• Course materials sales
• University auxiliary services

Headquarters

HQ city

Millersville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. University Store Operations: Operates The University Store at Millersville University offering textbooks, course materials, apparel, and insignia items. Products sold through both physical campus location and online store (MVILLE.store). Revenue generated from merchandise sales to students and campus community.
2. Student Organization Bookkeeping Services: Provides bookkeeping services for recognized MU student organizations, including check cashing, check processing (Form #1), and fund management. Generates revenue through service fees and transaction processing.
3. Financial Transaction Services: Check cashing and change services for all MU students and staff. Stop payment fees ($40 per request within 45 days) and other transaction-related fees.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Student Services, Inc. operates as a nonprofit university auxiliary organization for Millersville University, running two primary service lines: (1) The University Store (MVILLE.store), a physical and online campus store selling textbooks, course materials, apparel, and university insignia merchandise; and (2) the Business Office, which provides bookkeeping, check cashing, deposits, check disbursement, and financial transaction services for recognized student organizations and the broader campus community.

Product overview

Student Services, Inc. is a not-for-profit 501(c)(3) corporation that operates as a campus auxiliary organization for Millersville University. The organization offers two primary service lines: the University Store (MVILLE.store), which provides course materials and university merchandise, and the Business Office, which handles student organization bookkeeping and financial services including deposits, check processing, and fund management. The Business Office uses GetInvolved as the platform for tracking financial transactions.

Differentiator

Problem solved

Functional benefit

Brands

• The University Store: The campus store operated by Student Services, Inc. at Millersville University, offering course materials, textbooks, apparel, and insignia items. Also operates online at mville.store.
• MVILLE.store

Products and services

• The University Store (MVILLE.store) Physical and online campus store at Millersville University selling textbooks, course materials, university apparel, and insignia/merchandise items to MU students and staff.
• Student Organization Bookkeeping and Financial Services Business Office service providing bookkeeping, deposits, check cashing, check disbursement (Form #1), invoice payments, reimbursement processing, signature sheet management, and fund disbursement for recognized Millersville University student organizations, with transaction tracking via the GetInvolved platform.
• Check Cashing and Change Services Walk-in financial transaction services offered at the Business Office (Washington House, 18 South George Street) to all Millersville University students and staff, including check cashing, change-making, and stop payment processing ($40 fee within 45 days of check date).

Quantifiable outcome

• Approximately $1.6 Million annually contributed in cash and donated services to Millersville University

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Millersville UniversitycoreStrategic or Co-development Partner · 1 January 1956Student Services, Inc. was founded in 1956 as a not-for-profit 501(c)(3) corporation to support Millersville University. The organization provides professional management services and facilities that enhance the campus community, contributing approximately $1.6 million annually. The Board of Directors includes representatives from the university's Council of Trustees.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Chegg: Chegg is a broad incumbent in course materials and student services (textbook rentals, study tools, online tutoring) and is the largest digital alternative to the on-campus textbook channel SSI depends on.
• Amazon (Textbooks): Amazon's textbook rental and used-textbook marketplace is the dominant off-campus alternative for college course materials, competing with SSI's textbook revenue stream on price and convenience.

Direct peers

• ecampus.com: ecampus.com is an online textbook and course-material retailer serving college students with new, used, rental, and digital formats — directly competing with SSI's textbook sales both on price and selection.
• Follett Higher Education: Follett operates one of the largest campus bookstore and course-material programs in North America, serving hundreds of colleges with physical and online stores plus inclusive-access offerings — directly analogous to SSI's University Store line of business.
• Barnes & Noble College: Barnes & Noble College manages campus bookstores (including textbook fulfillment, apparel, and insignia merchandise) under contract with universities — a near-identical operating model to SSI's MVILLE.store, just at national scale.
• Nebraska Book Company: Nebraska Book Company runs campus retail operations, textbooks, and spirit-apparel stores for colleges and universities across the U.S., making it a directly comparable operator to SSI's store and merchandise arm.

Emerging players

• CampusESP: CampusESP operates an alumni-engagement and family-membership platform for universities, comparable to SSI's alumni-driven merchandise and engagement flywheel — a partial-overlap emerging player in the campus-services stack.
• Collegiate Project Services: Nonprofit auxiliaries and student-services organizations at smaller institutions play in a similar niche to SSI — providing consolidated student-org support and auxiliary services to single universities under a 501(c)(3) structure.

Regional players

• Varsity Brands: Varsity Brands (via its BSN SPORTS and Herff Jones divisions) supplies spirit wear, insignia apparel, and letterman products to colleges and high schools — adjacent to SSI's apparel and campus-pride merchandise line.

Others

• Versatile Communications: Print and apparel vendors serving university stores (custom merchandise, signage, spirit-wear production) are ecosystem suppliers to SSI's University Store, providing third-party capacity that supports catalog breadth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/univstoremu
• Facebookfacebook.com/MUStore
• Instagraminstagram.com/mville.store

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Student Services