FFCU
Fairmont Federal Credit Union is a federally insured, member-owned not-for-profit credit union serving consumers, businesses, and youth across four West Virginia communities with checking, savings, consumer and business loans, and digital banking services.
- Company typePrivate
- Founded1939
- HeadquartersFairmont, United States
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What FFCU does
Fairmont Federal Credit Union (FFCU) is a federally chartered, member-owned, not-for-profit financial cooperative headquartered in Fairmont, West Virginia, serving individual consumers, small and mid-sized businesses, and youth members across four North-Central West Virginia communities: Fairmont, Morgantown, Clarksburg, and Bridgeport. Founded in 1939 and operating under the "People Helping People" credit-union philosophy, FFCU offers a full-service retail and commercial banking product suite including personal and business checking accounts (Kasasa Cash, Kasasa Cash Back, Priority Choice, Money Manager, Basic Share Draft, and three business tiers), savings products (Share Savings, Youth Savings, Holiday/Savings Club, Share Certificates up to 5 years, IRAs), consumer loans (auto, RV/boat, personal, student, mortgage, home equity), commercial loans (investment property, vehicle, term), Visa debit and credit cards, and digital banking via online and mobile platforms with mobile deposit, e-statements, ITM (Interactive Teller Machine) teller assistance, and Visa Click to Pay and Mobile Wallet integration. As of May 31, 2026, the credit union reported $614.7M in total assets, $552.5M in member shares/deposits, $378.3M in net loans, total equity of $52.3M, 45,625 member accounts, a 9.44% net worth ratio (well above the 7% NCUA well-capitalized threshold), and a 0.50% delinquency rate, indicating strong capital adequacy and asset quality.
The credit union's underlying technology stack consists of a standard digital banking platform extended by third-party integrations: Kasasa powers reward checking features and calculators; Banzai provides member financial education; GrooveCar enables online auto shopping with pre-approved financing; Quicken/QuickBooks support account synchronization; and AudioEye certifies the website to WCAG 2.2 Level AA accessibility. Distribution is multi-channel, combining four physical branches, telephone banking, online and mobile self-service, ITM-assisted teller transactions, and an online auto resource center.
FFCU's business model is that of a member-owned financial cooperative rather than a venture-backed or publicly traded firm. Revenue is generated primarily through net interest income on the $378M loan portfolio (mortgages, auto, personal, business, home equity) and on a $185.6M investment securities portfolio, supplemented by transaction fees (wire transfers, check ordering, card services) on 45,625 member accounts. There are no disclosed funding rounds, no equity investors, and no parent company. The credit union is federally insured by the NCUA and operates with a headcount band of 251–500 employees, led by CEO Cindy Dickey and Executive Vice President/CFO Nancy Lopez.
FFCU firmographics
Firmographics- Name
- FFCU
- Legal name
- Fairmont Federal Credit Union
- Website
- https://fairmontfcu.com
- Company type
- Private
- Founded year
- 1939
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Fairmont Federal Credit Union is a federally insured, member-owned not-for-profit credit union serving consumers, businesses, and youth across four West Virginia communities with checking, savings, consumer and business loans, and digital banking services.
- Ownership category
- akta.pro rank
FFCU industry classification
Industry- Product category
- Retail Banking
- NAICS
- Credit Unions (52213), Credit Card Issuing (522210)
- SIC
- Savings Institution, Federally Chartered (6035)
- akta.pro primary industry
- Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)
- akta.pro secondary industry
- Business / Corporate Credit Cards (FSAKABAF)
Keywords
Where FFCU is headquartered
LocationHeadquarters
- HQ city
- Fairmont
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
FFCU business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Net Loans: Interest income from loan portfolio including mortgages, auto loans, personal loans, home equity loans, and business loans. Total Net Loans: $378,315,747 as of May 31, 2026.
- Investments: Income from investment securities portfolio. Investments: $185,558,753 as of May 31, 2026.
- Share/Demand Deposits: Core deposit funding from member savings and checking accounts. Total Shares: $552,471,798 as of May 31, 2026.
- Account Services and Fees: Fees from services such as check ordering, wire transfers, and other account services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Share Savings Account - Basic savings with competitive rates |
| Subscription | Annual | Share Certificates - Terms from 3 months to 5 years |
| Subscription | Monthly | Auto Loans - New and used vehicle financing |
| Subscription | Monthly | Youth Savings - For members age 17 and under |
| Subscription | Monthly | Business Checking Accounts |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels6 records
FFCU product offering
Product offeringCore offering
Fairmont Federal Credit Union is a member-owned, not-for-profit financial cooperative that provides retail and small-business banking products, including personal and business checking and savings accounts, share certificates, IRAs, consumer and commercial loans (mortgage, auto, personal, student, RV/boat, business term, investment property), Visa debit and credit cards, and digital banking services delivered through branches, ITMs, online banking, and a mobile app. It serves approximately 45,625 member accounts across four West Virginia communities, with $614.7 million in total assets, $378.3 million in net loans, and $552.5 million in member deposits as of May 31, 2026.
Product overview
Fairmont Federal Credit Union operates as a member-owned financial cooperative offering a comprehensive suite of banking products and services. The credit union provides personal and business checking and savings accounts, consumer and commercial lending products including mortgages, auto loans, and business loans. Digital banking services include online banking, mobile banking with mobile deposit, and e-statements. Additional offerings encompass credit cards, debit cards, financial education through Banzai, fraud prevention services, and various calculators. The product portfolio is organized around core deposit accounts (checking and savings), loan products (home, personal, and business), and service offerings (digital banking, education, and fraud protection), all accessible through branch locations, ATMs, online, and mobile channels.
Differentiator
Problem solved
Functional benefit
Products and services
- Personal Checking Accounts A suite of personal checking account products for consumer members, including Kasasa Cash reward checking with high interest, Kasasa Cash Back reward checking, Priority Choice Checking, Money Manager Account, and Basic Share Draft Checking, each tailored to different transaction and balance patterns.
- Personal Savings Accounts A suite of personal savings products for consumer members, including Share Savings, Youth Savings (up to 5.00% APY for members age 17 and under), Holiday Club Account, Savings Club Account, Share Certificates (3-month to 5-year terms with rates up to 3.90% APY), and Individual Retirement Accounts (IRAs).
- Business Checking Accounts Business checking account products for small/mid-sized business members, including Basic Business Checking, Business Checking II, and Business Checking Exempt, designed for varying transaction volume and service needs.
- Business Savings Savings account products designed for business members to deposit and grow business funds at the credit union.
- Home Loans Residential lending products for consumer members, including Home Mortgage Loans for purchasing or refinancing homes and Home Equity Loans for accessing accumulated home equity.
- Personal Loans Consumer lending products including Auto Loans (rates as low as 4.69% APR on model years 2024 and newer), RV & Boat Loans, Personal Loans, and Student Loans for individual members.
- Business Loans Commercial lending products for business members, including Investment Property Loans, Business Vehicle Loans, and Business Term Loans for various business financing needs.
- Credit Cards Visa credit cards for consumer and business use, with online account management through myaccountaccess.com for Visa and American Express cards.
- Business Credit Card Credit card product specifically for business members to support business-related purchasing and cash flow needs.
- Debit Card Visa debit card issued to consumer members with features including the Debit Card Round-Up Savings Club (automatic round-up micro-savings), Activity Alerts, and the FRAUD ALERT System for card safety.
- Online Banking & Bill Pay Digital banking platform providing 24/7 account access, bill payment services, account management, and secure messaging. Supports browsers with 128-bit encryption, JavaScript, and cookies.
- Mobile Banking with Mobile Deposit Mobile banking application with Mobile Check Deposit capability allowing members to deposit checks remotely using their smartphone camera.
- E-Statements Electronic statement delivery service providing digital access to account statements with automatic email notifications.
- Financial Education with Banzai Free financial literacy platform providing interactive lessons on budgeting, saving, credit, and debt management for members and the community at fairmontfcu.banzai.org.
- Fraud Prevention Services Comprehensive fraud protection including the FRAUD ALERT System (1-800-327-8622), fraud prevention resources, identity theft protection guidance, online security tips, password safety education, phishing awareness, card safety controls, and scam alerts.
- Telephone Banking Automated telephone banking service allowing members to access account information and conduct transactions by phone, with the option to speak to a representative.
- Direct Deposit Electronic deposit service enabling employers to deposit paychecks directly into member accounts.
- Auto Resource Center Online automotive shopping resource enabling members to shop vehicles, find local dealers, and get pre-approved for auto financing through groovecar.com.
- ITM (Interactive Teller Machine) Service Hybrid ATM/teller service combining ATM functionality with live teller assistance through new ITM locations, providing a personalized banking experience for members visiting branch locations.
Companies that use FFCU
Customer profileSegments3 records
Ideal customer profiles3 records
FFCU technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
FFCU partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- KasasacoreFFCU offers Kasasa-branded checking products including Kasasa Cash (high-interest checking) and Kasasa Cash Back checking, as well as the Kasasa Calculator. Kasasa provides the software platform powering these reward checking account features.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
FFCU competitors and assessment
Company assessmentRegional players
- MVB Bank Corp. Fairmont, WV-based bank holding company with consumer, mortgage, and commercial banking operations — a direct local competitor in FFCU's home market.
- Summit Community Bank: West Virginia-headquartered bank with community banking, mortgage, and wealth services across the region — competes with FFCU in shared northern WV markets.
- WesBanco, Inc. West Virginia-headquartered regional bank with extensive branch network across WV, PA, and OH, offering consumer, business, and wealth services — a broader regional competitor in shared WV markets.
- United Bank: West Virginia-based community bank with statewide presence offering consumer and commercial banking, mortgage, and wealth services — competes with FFCU in shared WV corridors.
- Citizens Bank of West Virginia: West Virginia community bank offering personal and business banking products across multiple WV counties — directly comparable in size, product mix, and market orientation.
Direct peers
- BCBank, Inc. Phillips-family owned West Virginia community bank serving north-central WV with consumer, mortgage, and commercial lending — a directly comparable community financial institution in FFCU's footprint.
- Clear Mountain Bank: West Virginia community bank offering personal and business checking, savings, mortgage, and consumer loans across North Central WV — directly competes with FFCU in overlapping markets like Bridgeport and Clarksburg.
- Mountain Valley Federal Credit Union: Another West Virginia-based federal credit union offering consumer and business banking, loans, and digital services — closely comparable in size, charter, and regional footprint to FFCU.
Broad incumbents
- Navy Federal Credit Union: Largest U.S. credit union with comprehensive digital banking, lending, and credit card products — illustrates the scale end of the credit union spectrum and a long-term competitive benchmark for community CUs.
Emerging players
- Connexus Credit Union: Digital-forward credit union with nationwide membership and strong online/mobile banking experience — represents the next-generation community credit union model FFCU may evolve toward.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
FFCU social profiles
Digital presenceFFCU compliance and trust
Trust signalCompliance4 records
FFCU financial estimates
Financial estimateRevenue estimate
Valuation estimate
FFCU leadership team
Management profileNumber of profiles
Profiles2 records
FFCU funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FFCU M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FFCU
What does FFCU do?
Fairmont Federal Credit Union is a member-owned, not-for-profit financial cooperative that provides retail and small-business banking products, including personal and business checking and savings accounts, share certificates, IRAs, consumer and commercial loans (mortgage, auto, personal, student, RV/boat, business term, investment property), Visa debit and credit cards, and digital banking services delivered through branches, ITMs, online banking, and a mobile app. It serves approximately 45,625 member accounts across four West Virginia communities, with $614.7 million in total assets, $378.3 million in net loans, and $552.5 million in member deposits as of May 31, 2026.
Is FFCU a public or private company?
FFCU is a private company. It is classified as management employee owned and is currently operating.
When was FFCU founded?
FFCU was founded in 1939. It employs 251 to 500 people.
Where is FFCU based?
FFCU is headquartered in Fairmont, United States, in the North America region.
How does FFCU make money?
Four revenue lines are on record. Net Loans are the primary driver. The others are investments, share/Demand Deposits and account Services and Fees.
Who are FFCU's main competitors?
Regional players on record are MVB Bank Corp., Summit Community Bank, WesBanco, Inc., United Bank and Citizens Bank of West Virginia. Direct peers are BCBank, Inc., Clear Mountain Bank and Mountain Valley Federal Credit Union. Navy Federal Credit Union is listed as a broad incumbent. Connexus Credit Union is listed as an emerging player.
Does FFCU have an API?
No public API is recorded for FFCU.
What industry is FFCU in?
FFCU's product category is Retail Banking. Its primary akta.pro industry code is FSABAEAA, Community Credit Unions (Retail/Consumer Focus), with a secondary code of FSAKABAF, Business / Corporate Credit Cards. Its NAICS code is 52213 and its SIC code is 6035.