What KLM Real Estate does

KLM Real Estate is a privately-held, boutique UK property agency founded in 1990, specialising exclusively in retail and leisure real estate across agency, investment, lease advisory, regeneration and international services. Headquartered at Castle House, 75 Wells Street in London, the firm operates a partner-led model supported by roughly 24 MRICS-qualified professionals, the majority of whom joined from JLL, King Sturge or CBRE. Core service lines comprise Agency (Central London, National Markets, Outlet Centres, Hospitality), Investment (In Town and Out of Town retail/leisure), Lease Advisory (rent reviews, renewals, expert witness, Section 18 advice, arbitration) and International Services delivered through the TIRN partner network.

The firm generates revenue exclusively through professional services fees: agency commissions on leasing and tenant placement, investment advisory fees on acquisitions, disposals, forward funding and sale-and-leaseback transactions, and lease consultancy fees. The In Town investment team transacts over £500m per year on average, with individual partners credited with £1bn-£1.4bn of capital markets volume across recent multi-year periods, indicating that gross transaction value is material even though fee revenue is not disclosed. Customers are predominantly enterprise and institutional: The Crown Estate, Clearbell Capital, White Star Real Estate, Tristan Capital, Jesus College, TK Maxx & Homesense, Outlet Shopping at The O2, Bedford Estates, Penhaligon's, Pret a Manger and Sainsbury's. Geographic reach is UK-centric with selectively executed international mandates in Europe and North America, and KLM has held Carbon Neutral Business certification consecutively from 2023 through 2026.

Name

KLM Real Estate

Legal name

KLM Real Estate

Website

https://klm-re.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

KLM Real Estate is a London-based boutique property agency founded in 1990, providing retail and leisure real estate advisory, investment, leasing and lease consultancy services to institutional landlords, property companies, investors and retail occupiers across the UK and select international markets.

Ownership category

akta.pro rank

Product category

Commercial Real Estate Services

NAICS

Offices of Real Estate Agents and Brokers (53121), Offices of Real Estate Agents and Brokers (531210)

SIC

Real Estate Agents & Managers (For Others) (6531), Real Estate (6500)

akta.pro primary industry

Commercial Real Estate Brokerage (Leasing & Sales) (FSAEAJAB)

akta.pro secondary industry

Tenant Representation & Corporate Services Brokerage (BPAJABAJ)

Keywords

• Retail property agency
• Leisure property advisory
• Commercial lease advisory
• Property investment advisory
• Shopping centre leasing

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Agency and Leasing Services: Fees earned from property leasing, tenant placement, and portfolio management services for retail, leisure and commercial properties.
2. Investment Advisory: Commission and advisory fees from acquisition, disposal, forward funding and sale & leaseback transactions for retail and leisure assets. The In Town investment team transacts over £500m on average per year.
3. Lease Advisory Services: Fees from rent reviews, lease renewals, strategic reviews, expert witness, section 18 advice, lease restructure and administration, lease liability provisioning and arbitration expertise.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

KLM Real Estate is a boutique property agency offering specialist retail and leisure real estate advisory services. Its core offering spans four integrated service lines: Agency (Central London, National Markets, Outlet Centres, Hospitality), Investment (In Town and Out of Town), Lease Advisory, and International services, delivered through a partner-led team across the UK and select international markets.

Product overview

KLM Real Estate is a boutique property agency offering a unified portfolio of specialist advisory services for retail and leisure real estate. The core offering comprises four integrated service lines: Agency (covering London, National, Outlet Centres, and Hospitality), Investment (In Town and Out of Town), Lease Advisory, and International services. The agency operates as a partner-led team supported by a dynamic, progressive young team. Through its international partner network TIRN, the firm provides cross-border intelligence and market access. The firm also maintains property listing portals for high street, shopping centre, leisure, and investment properties, though these serve as information channels rather than standalone software products. With over 30 years history, the firm emphasizes long-standing client partnerships with owners and occupiers, combining pedigree and passion in equal measure.

Differentiator

Problem solved

Functional benefit

Products and services

• Agency Services Comprehensive retail and leisure property agency services covering Central London, national markets, outlet centres, hospitality, and urban regeneration. Delivered for landlords and occupiers through deep local market intelligence and insight.
• London Agency Specialized agency services focused on Central London real estate, covering iconic streets, prestigious addresses, and new developments with detailed knowledge of London districts and postcode markets.
• National Agency Agency services covering UK-wide markets including high streets, shopping centres, retail & leisure parks, and regeneration projects. Active in over 200 UK markets at any one time.
• Outlet Centres Specialized advisory services for outlet centres, including leasing strategies and tenant mix optimization to drive footfall and increase sale densities. Includes schemes such as The Boulevard Northern Ireland, Grantham Designer Outlet Village, Malmo Designer Outlet Village, and Outlet Shopping at The O2.
• Hospitality Leisure and hospitality property services bringing restaurants and leisure concepts to prime real estate locations. Services span city centres, shopping centres, and leisure parks, including expansion strategies, site securing, and portfolio management.
• Investment Services Specialized investment team focusing on in-town and out-of-town retail, leisure, and alternatives. Combines investment market knowledge with occupier intelligence for holistic property value assessment.
• In Town Investment Investment advisory for high street assets, shopping centres, and mixed-use portfolios. Team transacts over £500m on average per year, working with pension funds, REITs, property companies, and private investors.
• Out of Town Investment Out of Town retail and leisure investment advisory covering acquisition, disposal, forward funding, and sale & leasebacks. Team founded in September 2017 with over 50 years combined experience between the partners.
• Lease Advisory Detailed lease consultancy and agency services covering rent reviews, lease renewals, strategic reviews, expert witness, section 18 advice, lease restructure, lease liability provisioning, and arbitration for retail and leisure properties nationwide.
• International Services International retail and leisure property advisory services operating nationally and internationally through the TIRN partner network, enabling cross-border intelligence and market access.
• High Street Property Search Available high street retail properties across the UK, including properties in London, Birmingham, Cambridge, and other major towns ranging from small shops to large flagship locations.
• Shopping Centre Property Search Shopping centre property listings including Grantham Designer Outlet Village, Kingsgate Shopping Centre, The Cornhill Quarter, Outlet Shopping at The O2, Kingfisher Shopping Centre, and other major retail destinations.
• Leisure Property Search Retail and leisure property listings including leisure parks, entertainment venues, and hospitality locations across the UK.
• Investment Property Search Investment property listings available for purchase, including high street retail, leisure parks, shopping centres, and specialized retail assets across the UK.

Quantifiable outcome

• In Town investment team transacts over £500m on average per year
• +3 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• TIRN (The International Retail Network)coreStrategic or Co-development PartnerInternational partner network that allows KLM to provide cross-border retail property intelligence and services. Opens doors to international markets and enables delivery of national and international community insights and intelligence.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Savills: Global property advisor with strong UK retail leasing and investment capabilities. Direct competitor for high street, shopping centre and out-of-town retail mandates serving institutional and private investors.
• Cushman & Wakefield: Global full-service commercial real estate firm with strong retail and capital markets teams in the UK. Directly comparable in retail leasing, investment sales, and lease advisory for institutional landlords and occupiers.
• JLL: Global commercial real estate services firm with a sizeable UK retail and investment practice. Direct competitor for retailer account mandates and shopping centre/high street investment, and the historical employer of multiple KLM founding partners.
• Avison Young: Global commercial real estate services firm with a UK investment and retail practice. Comparable on retail capital markets, agency, and lease advisory mandates for institutional clients.
• Knight Frank: Global real estate consultancy with a substantial UK retail and investment team. Comparable on shopping centre, high street, and mixed-use retail mandates for both investors and occupiers.
• Lambert Smith Hampton: UK-focused commercial real estate consultancy providing agency, investment, and lease advisory services. Comparable in retail and leisure advisory across the UK mid-market and institutional segments.
• Green & Partners: London-based specialist retail property agency focused on prime and secondary high street. Closely comparable boutique competitor for KLM's Central London and national retail investment mandates.

Broad incumbents

• CBRE: World's largest commercial real estate services firm with a UK retail/leisure capital markets team. Competes broadly on retail investment and lease advisory mandates; KLM's Nick Sewell previously worked at CBRE's ReShape team.
• BNP Paribas Real Estate: European commercial real estate services arm of BNP Paribas with UK retail and investment coverage. Comparable for pan-European retail mandates and large institutional investor relationships.

Regional players

• Bidwells: UK property consultancy with investment, agency and lease advisory teams across retail and commercial real estate. Comparable on regional UK retail mandates though historically more weighted toward Cambridge/Oxford and the East of England.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/klmrealestate
• Facebookfacebook.com/klmrealestate
• LinkedInlinkedin.com/company/klm-realestate

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KLM Real Estate