Acacia Health

What Acacia Health does

Acacia Health is a private, founder-led integrative healthcare clinic operating two co-located sites in Vic West, Victoria, British Columbia, approximately 300m apart. Founded in 2001 by Dr. Pamela Hutchison, a naturopathic doctor who serves as Owner and CEO, the clinic delivers care across 16 therapy disciplines including physiotherapy, massage therapy, naturopathic medicine, acupuncture, counselling, chiropractic, kinesiology, osteopathy, clinical Pilates, iron infusions, shockwave therapy, custom knee bracing, infrared sauna, athletic therapy, pessary services, and registered dietitian consultations. The clinic is structured around three specialty focus areas: ICBC motor vehicle accident rehabilitation, pelvic health (including male pelvic floor physiotherapy), and persistent pain management, with multidisciplinary practitioners coordinating care plans across modalities.

The underlying technology is straightforward: Acacia Health uses JaneApp, a third-party clinic management and online booking platform, for patient scheduling, intake, and practice administration. Direct billing is offered to most extended healthcare plans and ICBC. There is no proprietary software, no mobile app, and no AI-enabled tooling referenced in available data. Marketing is content-driven through an educational blog (including the 'Acacia's Kitchen' recipe series), email newsletters, Facebook, Instagram, and SEO-optimized therapy pages.

The business model is fee-for-service professional services revenue, paid either by patients directly or through extended healthcare plan direct billing and ICBC reimbursement. Patient acquisition is direct-to-consumer via online booking, phone, referrals, and content marketing. Acacia Health hosts the Family Naturopathic Clinic, a community teaching clinic founded in 2007 by Dr. Amy Gilchrist that provides free naturopathic care to young, low-income families and has served over 5,000 patients and trained over 300 interns. The company remains private, founder-owned, and self-funded with no disclosed institutional investors or funding rounds.

Name

Acacia Health

Legal name

ACACIA HEALTH

Website

https://acaciahealth.ca

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Acacia Health is a private, founder-led integrative healthcare clinic in Victoria, BC operating two sites that deliver 16 therapy disciplines with specialty programs in ICBC rehabilitation, pelvic health, and persistent pain. It serves individual patients and ICBC claimants via fee-for-service care and direct insurance billing.

Ownership category

akta.pro rank

Product category

Integrative Healthcare Clinic Services

NAICS

Offices of Other Health Practitioners (6213), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Pain Management Clinics (Interventional & Medical) (HLAFABAH)

akta.pro secondary industry

Medical/Therapeutic Massage (Rehab/Pain Management) (HSALAEAO)

Keywords

• Multidisciplinary healthcare services
• Naturopathic medicine clinic
• Physiotherapy rehabilitation services
• Pelvic health therapy
• Integrative pain management

Headquarters

HQ city

Victoria

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Healthcare Consultation and Treatment Services: Fee-for-service healthcare consultations and treatments across 16 therapy disciplines including physiotherapy, massage therapy, naturopathic medicine, acupuncture, counselling, and more. Revenue generated through individual session fees with direct billing to extended healthcare plans and ICBC.
2. Treatment Services Revenue: Services include physiotherapy, massage therapy, chiropractic care, athletic therapy, clinical pilates, kinesiology, osteopathic manual therapy, naturopathic medicine, acupuncture, iron infusions, and other specialized treatments. Multiple employment models offered including independent contractor arrangements and commissioned employee positions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Acacia Health operates a multi-disciplinary integrative healthcare clinic across two locations in Vic West, Victoria BC, delivering 16 distinct therapy disciplines (physiotherapy, massage therapy, naturopathic medicine, acupuncture, chiropractic, osteopathy, kinesiology, counselling, athletic therapy, clinical Pilates, registered dietitian, iron infusions, infrared sauna, custom knee bracing, pessary services, shockwave therapy) plus dedicated focus programs for ICBC rehabilitation, pelvic health, and persistent pain management. Services are sold on a fee-for-service basis with direct billing to most extended healthcare plans and ICBC.

Product overview

Acacia Health is a multi-disciplinary integrative health clinic offering 16 distinct therapy services across two locations in Victoria, BC. The clinic operates as a unified platform providing therapeutic services including physiotherapy, massage therapy, naturopathic medicine, acupuncture, counselling, and specialized programs in pelvic health, persistent pain, and ICBC rehabilitation care. The practice also offers wellness education content through its 'Acacia's Kitchen' recipe and nutrition series. Services are coordinated through JaneApp clinic management software for online booking.

Differentiator

Problem solved

Functional benefit

Products and services

• Physiotherapy

Quantifiable outcome

• Over 5,000 patients served through Family Naturopathic Clinic community initiative
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Family Naturopathic Clinic (FNC)coreStrategic or Co-development Partner · 1 January 2007Family Naturopathic Clinic operates out of Acacia Health's Dockside location. FNC is a naturopathic teaching facility founded by Dr. Amy Gilchrist that offers free naturopathic care to young, low-income families. Acacia supports FNC through donated space, cross-training staff, and administrative support. Over 15 years, FNC has served more than 5,000 patients and trained more than 300 naturopathic interns.
• JaneAppcoreTechnology or IntegrationJaneApp is the clinic management and online booking software used by Acacia Health for appointment scheduling, patient management, and practice administration across both clinic locations.
• BC Achievement FoundationminorOthersBC Achievement Foundation is an independent foundation established in 2003 that celebrates the spirit of excellence in British Columbia. Dr. Amy Gilchrist ND of Acacia Health received the Community Award from this foundation in May 2023 for her community service through the Family Naturopathic Clinic.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Market position

Weaknesses1 record

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/acaciaintegrativehealth
• Instagraminstagram.com/Acaciahealthvictoria
• Xx.com/acaciahealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Acacia Health