Practice Index

Name

Practice Index

Legal name

Practice Index Ltd

Website

https://practiceindex.co.uk

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Practice Index is a UK-based SaaS and content platform that provides HR, learning, finance, compliance, rota, and supplier directory tools to NHS GP practices and Primary Care Networks, monetising via subscriptions, marketplace listings, and training services.

Ownership category

akta.pro rank

Product category

Practice Management Software

NAICS

Offices of Physicians (6211), Human Resources Consulting Services (541612), Custom Computer Programming Services (541511)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Multi-Location & Enterprise Practice Operations (HLACADAG)

akta.pro secondary industry

HR Policy, Governance, Compliance & Risk Advisory (BPACAJAF)

Keywords

• Practice management software
• GP compliance management
• Medical supplier directory
• Primary care training
• Staff rota management

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Subscription Services: Practice Index operates on a subscription model for its HUB platform and PLUS membership packages. The platform offers various packages including HR Package, Learning Package, Finance Package, Compliance Package, Rota Package, Holiday Manager, Learning Manager, Benchmarking Manager, Policy Manager, PPA Manager, and Groups Manager. Additional subscription services include Practice Index PLUS for GP practice management support and PCN PLUS for Primary Care Network support.
2. Supplier Directory & Advertising: The platform hosts a supplier directory where suppliers can list their products and services. The directory includes over 5000 verified reviews and 150 companies, generating revenue through supplier listings and premium placement.
3. Jobs Board: The platform operates a jobs board for primary care management roles. Revenue is generated from employers posting vacancies including job board listings, job alerts subscriptions, and recruitment advertising services.
4. Training Services: Bespoke training courses designed for GP practices delivered by expert trainers. Includes upcoming courses, bundles, and popular courses covering mandatory training requirements.
5. Consultancy Services: Professional range of consultancy services throughout the UK for GP practices.
6. Quick Quotes System: Complete one form to receive multiple quotes from leading GP suppliers - free quotes with no obligation to buy.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Practice Index provides compliance, training, software, and a supplier marketplace to GP practices across the UK. Its HUB platform integrates HR, learning, finance, compliance and rota management in a single system, complemented by PLUS membership support packages, an active practice manager forum, and a verified supplier directory with over 5,000 reviews across 150+ medical suppliers.

Product overview

Practice Index is a GP Practice Management platform consisting of two core components: a Supplier Directory and the Practice Index HUB. The HUB is a unified platform-plus-modules architecture that bundles multiple practice management tools including HR Package (HR Checks/Alerts/Records Manager), Learning Package (75+ eLearning courses, Masterclasses), Finance Package (PPA claims, Stock control, Expenses, ARRS calculator), Compliance Package (CQC, safety alerts, SEAs, complaints), Rota Package, Holiday Manager, Learning Manager, Benchmarking Manager, Policy Manager, PPA Manager, and Groups Manager. Supporting services include Practice Index PLUS (policy library and support), Practice Index PCN PLUS (for Primary Care Networks), Jobs Board (recruitment platform), Locum Practice Managers service, Recruitment Service, Training courses, Consultancy, Management Support, an active Forum community (16,000+ newsletter subscribers), Newsletter, and Blog content.

Differentiator

Problem solved

Functional benefit

Products and services

• Practice Index HUB A comprehensive cloud-based practice management platform providing HR, learning, finance, compliance, and rota management tools for GP practices in a single unified system, available as modular subscriptions.
• Supplier Directory An A-Z directory of medical suppliers with over 5,000 verified reviews, allowing GP practices to find and compare suppliers across categories including IT & Tech, Services, Supplies, Staff, and Money; includes a Quick Quotes system for multi-supplier quote requests.
• Practice Index PLUS A subscription support package for GP practices providing policies A-Z, HR and H&S updates, HR help, toolkits and handbooks for practice managers; limited to practices with no more than 50 staff per PLUS license.
• Practice Index PCN PLUS Interview packs, guidance for network DES support, and policies specifically designed for Primary Care Networks (PCNs).
• Jobs Board A recruitment marketplace for primary care management roles, with job alerts subscriptions and recruitment advertising services for employers posting vacancies.
• Locum Practice Managers A temporary placement service providing locum practice managers for GP practices with short-term staffing needs.
• Recruitment Service A recruitment service delivering practice managers and staff for GP practices and Primary Care Networks.
• Training Bespoke, engaging training courses designed for modern GP practices, delivered by expert trainers and available individually or in bundles; covers mandatory training requirements.
• Consultancy Comprehensive professional consultancy services delivered throughout the UK for GP practices.
• Management Support Advice covering CQC, QOF, HR, finance, communications and management areas for GP practices.

Quantifiable outcome

• Over 16,000 practice management staff receive weekly newsletter updates
• +2 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• TPP (SystmOne): Major UK clinical system provider used by a large share of GP practices — represents a broad incumbent whose platform integration could compress demand for best-of-breed management add-ons.
• EMIS Health (Optum UK): Dominant UK primary-care clinical system vendor (EMIS Web) owned by Optum — a broad incumbent that could bundle HR, rota, and compliance features into its core platform, threatening Practice Index's niche.
• Cegedim Healthcare Solutions: UK supplier of Vision clinical system and adjacent practice-management tooling for GPs — comparable as an incumbent offering integrated workflow software to the same buyer.

Direct peers

• Clarity Informatics: UK supplier of clinical templates, audit, and compliance tools for GP practices — overlaps in the compliance/quality-improvement module space Practice Index serves via its Compliance Package.
• First Practice Management (FPM Group): UK-based provider of HR, training, compliance, and management support services to GP practices and PCNs — the closest direct competitor given overlapping HR helpdesk, training, and policy/compliance offerings.
• Fourteenfish: UK-based platform providing appraisal, training, and portfolio tools for GPs and practice staff — comparable as a vertical training and development SaaS for primary care.
• Ardens Health Informatics: UK provider of clinical templates, alerts, and management tools for GP practices — competes for the same practice-management software budget with templates that integrate into clinical systems.
• Practice Managers Association (PMA): UK membership body offering training, resources, and community for GP practice managers — directly comparable as a competing community-and-training destination for the same persona.

Emerging players

• Red Whale: UK provider of GP and practice-manager training courses and clinical updates — competes with Practice Index's Learning Package and Training services for share of CPD/training spend.
• NB Medical: UK provider of GP-focused continuing education, hot-topic updates, and training resources — competes for the same training/learning budget and audience of UK practice staff.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/practiceindex
• YouTubeyoutube.com/channel/UC0JRg1dsquv2XbyL8NtIDfg
• Facebookfacebook.com/practiceindex
• LinkedInlinkedin.com/company/practice-index-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Practice Index