East Liberty Family Health Center

What East Liberty Family Health Center does

East Liberty Family Health Care Center (ELFHCC) is a nonprofit 501(c)(3) Federally Qualified Health Center founded in 1982 in the basement of Eastminster Presbyterian Church in Pittsburgh, Pennsylvania. The organization operates four locations across Pittsburgh's East End (East Liberty, Lincoln-Lemington, Uptown, and Wilkinsburg) delivering whole-person primary care to approximately 9,000 unduplicated patients annually through ~42,000 patient visits. ELFHCC serves uninsured, underinsured, Medicaid, Medicare, and commercially insured populations with a faith-based Christian ministry model that includes prayer at every visit.

Core service lines include medical care, dental, pediatrics, prenatal/obstetrics, behavioral health and social services, laboratory, pharmacy, podiatry, and telehealth. The technology stack comprises Electronic Health Records, a healow-based patient portal, healow Pay billing platform, telehealth audio/video services, and lab integrations with Quest Diagnostics and LabCorp. In-house point-of-care testing and a 340B pharmacy program at East Liberty and Lincoln-Lemington locations provide cost-efficient medication access. The organization holds NCQA Patient-Centered Medical Home recognition and State/Federal Bureau of Laboratories certification.

The revenue model is multi-stream: patient service revenue from medical, dental, behavioral health, and pharmacy services across diverse insurance payers; recurring HRSA federal funding via FQHC designation; sliding-fee scale co-payments ($10 medical, $25 dental) for uninsured patients; 340B pharmacy program savings; and tax-deductible donations and grants. Go-to-market is community-led through 150+ church partners, 50+ community organizations, local earned media coverage, and patient referral networks. Strategic partnerships with UPMC (hospital rounding), Highmark, Gateway Health, Allegheny County Health Department, and PACHC anchor clinical and operational integration.

Name

East Liberty Family Health Center

Legal name

East Liberty Family Health Care Center

Website

https://elfhcc.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

1–10 employees

Short description

East Liberty Family Health Care Center is a nonprofit Federally Qualified Health Center in Pittsburgh operating four locations, serving ~9,000 uninsured, underinsured, and insured patients annually through medical, dental, behavioral health, pharmacy, and telehealth services.

Ownership category

akta.pro rank

Product category

Community Health Services (Federally Qualified Health Center)

NAICS

Ambulatory Health Care Services (621), Other Individual and Family Services (624190)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLAFAGAN

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYBPAGACAF

Maternal, Child & Family Health Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYHLALAHAL

Family Care Navigation & Care Coordination Platforms (multi-member care plans, referrals)

Healthcare & Life Sciences/Telehealth Platforms/Women’s & Family Health Telehealth Platforms (fertility, pregnancy, pediatrics)

Keywords

• Primary medical care
• Dental health services
• Behavioral health counseling
• Community health center
• Prenatal pediatric care

Headquarters

HQ city

Pittsburgh

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Patient Services Revenue: Revenue from patient services including medical, dental, behavioral health, and pharmacy services. Accepts all insurance types including Medicare, Medicaid, private insurance, and self-pay patients.
2. FQHC Federal Funding: Support through HRSA (Health Resources and Services Administration) as a Federally Qualified Health Center, providing federal funding to serve underserved communities.
3. Sliding-Fee Scale Payments: Discounted fees based on annual household income and family size for uninsured or underinsured patients, in accordance with federal poverty guidelines.
4. 340B Pharmacy Program: Drug pricing program that allows ELFHCC to purchase medications at reduced prices through contracted pharmacies, generating savings that subsidize sliding fee care.
5. Donations and Grants: Tax-deductible donations from individuals and organizations, plus grant funding for facility expansion and programs. Nonprofit 501(c)(3) charitable organization.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

East Liberty Family Health Care Center is a nonprofit Federally Qualified Health Center delivering whole-person primary healthcare — medical, dental, pediatric, prenatal/obstetric, behavioral health, laboratory, podiatry, pharmacy, and telehealth services — at multiple Pittsburgh locations to insured, uninsured, and underinsured patients on a sliding-fee scale. Care is delivered through a faith-based, community-anchored model that also addresses social determinants of health and uses the federal 340B program to expand medication access.

Product overview

East Liberty Family Health Care Center is a Federally Qualified Health Center (FQHC) offering a comprehensive suite of whole-person healthcare services across multiple locations in Pittsburgh. The center provides Medical, Dental, Pediatrics, Prenatal Care/Obstetrics, Behavioral Health & Social Services, Laboratory, and Pharmacy Services as integrated core offerings. Additional services include Telehealth (via healow platform), the 340B Pharmacy Program, Social Determinants of Health Program, Support Groups, and Podiatry. The organization also maintains a Patient Portal for online engagement. Services are available regardless of insurance status through a sliding-fee scale.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services Comprehensive primary medical care for adults, children, and families including adult and pediatric primary care, COVID-19 testing and vaccinations, homebound outreach, interpreting services, lab services, and obstetrics/gynecology services for patients regardless of insurance status.
• Dental Services Preventive, comprehensive, and emergency dental services delivered at two locations (Lincoln-Lemington and Wilkinsburg) including exams, emergency treatment, fillings, extractions, crowns, dentures, partials, cleanings, sealants, gum treatments, and fluoride treatments for adult and pediatric patients on a sliding-fee scale.
• Pediatrics Pediatric care for children at East Liberty and Lincoln-Lemington offices including well-child visits, immunizations, sports physicals, sick visits, same-day appointments, asthma education, and parent/child education.
• Prenatal Care/Obstetrics Comprehensive prenatal and obstetric care including preconception consultation, prenatal care, postpartum care, contraceptive counseling, routine gynecologic exams, and coordination with high-risk obstetrical providers.
• Behavioral Health & Social Services Behavioral health counseling, consulting psychiatry, drug and alcohol screenings, substance use counseling, medication-assisted treatment (Vivitrol) program, and a social determinants of health program delivered alongside primary care.
• Laboratory Services On-site certified laboratory services at East Liberty and Lincoln-Lemington offices offering phlebotomy, point-of-care testing (blood sugar, hemoglobin A1C, pregnancy tests, rapid strep tests, urinalysis, microscopy), and send-out testing to Quest Diagnostics and LabCorp.
• Pharmacy Services In-house pharmacy services at East Liberty and Lincoln-Lemington locations offering prescription fulfillment, quick refills, free local delivery, and participation in the Federal 340B program for discounted medications for uninsured and underinsured patients.
• Telehealth Services Audio and video telehealth appointments enabling patients to communicate with ELFHCC providers remotely, eliminating transportation barriers and reducing exposure to illnesses, with evening prescheduled visits at the East Liberty location.
• Podiatry Services Podiatry services offered at the Uptown Medical Office with a walk-in clinic available on Tuesdays 9:00 am to 10:00 am.
• Support Groups An Emotional Wellness support group held virtually on Thursdays and a Coping Skills Support Group for substance abuse recovery held in person on the 2nd and 4th Thursday of each month.

Quantifiable outcome

• Nearly 42,000 patient visits in 2021
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, major and support.

• Pennsylvania Association of Community Health Centers (PACHC)coreStrategic or Co-development PartnerStatewide membership services organization representing Community Health Centers. ELFHCC is a proud member, participating in the largest primary care network in Pennsylvania serving more than 700,000 Pennsylvanians.
• UPMCcoreStrategic or Co-development PartnerMajor healthcare system partner. ELFHCC physicians round at UPMC Shadyside and Magee hospitals. UPMC Health Plan accepted as insurance. Partnership for hospital admissions and continued care.
• HighmarkmajorChannel Partner/ Reseller/ DistributorMajor health insurance provider accepted at ELFHCC. Highmark Blue Cross Blue Shield plans accepted for medical services.
• Gateway HealthmajorChannel Partner/ Reseller/ DistributorMedicaid managed care organization accepted as insurance at ELFHCC.
• Allegheny County Health DepartmentcoreStrategic or Co-development PartnerPartner for public health initiatives including COVID-19 mobile testing van stationed at East Liberty location weekly.
• Church Partners Network (150+ Churches)coreStrategic or Co-development PartnerNetwork of over 150 church partners including Eastminster Presbyterian Church (founding site), East Liberty Presbyterian Church, and churches throughout the Pittsburgh area supporting community health outreach.
• Greater Pittsburgh Community Food BanksupportOthersCommunity partner addressing food insecurity and social determinants of health for ELFHCC patients.
• FamilylinkssupportOthersCommunity partner providing social services and family support programs referred through ELFHCC.
• Urban League of PittsburghsupportOthersCommunity partner addressing health equity and providing resources for underserved populations.
• Healthcare for the HomelesssupportOthersPartner organization serving homeless populations with healthcare access.
• WQED PittsburghGTM or Marketing PartnerPublic media partner for community health education content including COVID-19 vaccine awareness series 'A Matter of Trust' in partnership with POISE Foundation and Black Equity Coalition.

Scale indicators5 records

Recent moves6 records

Market position

Competitive moat5 records

Customer concentration

• Facebookfacebook.com/EastLibertyFHCC
• LinkedInlinkedin.com/company/liberty-family-medical-ctr

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East Liberty Family Health Center