What Dark Arts Consulting does

Dark Arts Consulting is a veteran-owned managed IT services provider (MSP) founded in 2006 and headquartered at 130 Shore Road, Suite 123, Port Washington, NY 11050. The firm delivers IT security, managed services, security analysis, and IT consulting to enterprise and mid-market clients, and claims operational reach across 12 countries. The stated employee count is 1–10, indicating a boutique-scale operation despite the international footprint claim.

The company's core platform is "Focus Works," offered in three subscription tiers — Complete, Cloud, and Lite — alongside dedicated Cybersecurity Analysis and Cyber-Intrusion Mitigation services, and an "AI Implementation Analysis" advisory practice. The technology stack rests on a broad vendor partnership ecosystem (27 business partners) that includes HP, VMware, Microsoft, Nutanix, Google Cloud, and AWS, enabling hybrid and multi-cloud deployment across customer environments. The firm reports 16+ years of experience, over 1,000 products installed, and 5 industry awards.

The business model is a hybrid of recurring subscription revenue — via the "Technology as a Service" (TAAS) structure and Focus Works monthly fees — combined with project-based professional consulting engagements. Pricing is monthly subscription for managed services, with separate engagement-based pricing for cybersecurity and AI advisory work. Go-to-market is direct, with the firm targeting enterprise and mid-market customers on a horizontal (cross-industry) basis, and the only publicly cited client reference is a 15+ year relationship with "Anna K.," underscoring the long-tail, high-retention character of the book.

Name

Dark Arts Consulting

Legal name

Dark Arts Consulting

Website

https://darkartsconsulting.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

Dark Arts Consulting is a veteran-owned managed IT services provider founded in 2006, delivering IT security, managed services, and consulting to enterprise and mid-market clients via its Focus Works subscription platform and cybersecurity offerings.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Management Consulting Services (54161), Computer Systems Design and Related Services (54151), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Strategy & IT Advisory (BPAEAAAA)

akta.pro secondary industries

Cybersecurity & Identity Consulting (BPAHAEAG), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Digital Workplace & Collaboration Consulting (BPAHAEAH)

Keywords

• Managed IT services
• Cybersecurity consulting
• Cloud infrastructure
• IT infrastructure management
• Technology consulting

Headquarters

HQ city

Hicksville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Technology as a Service (TAAS): Monthly subscription-based service where Dark Arts purchases old IT infrastructure and replaces it with new equipment, then manages the entire operation. Provides infrastructure optimization including desktops, servers, phones, and network devices without capital expenditure from clients.
2. Focus Works Service Tiers: Three service tiers (Complete, Cloud, Lite) offered at monthly subscription rates. Complete includes unlimited support; Cloud provides virtualized infrastructure; Lite offers modular pick-and-choose services.
3. Professional Consulting Services: Situational and project-based technology consulting including troubleshooting, systems analysis, and implementation recommendations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Dark Arts Consulting provides managed IT services to business clients through its Focus Works platform, offered in three subscription tiers — Complete (full-service suite with patch management, security, anti-virus, remote connectivity, archiving, business continuity, and disaster recovery), Cloud (virtualized cloud infrastructure using Private Cloud, Google, Amazon, and Microsoft), and Lite (modular pick-and-choose). Complementary offerings include Cyber-Intrusion Mitigation, Cybersecurity Risk Assessment, AI Implementation Analysis, and situational Technology Consulting Services, all delivered under a Technology as a Service (TAAS) subscription model.

Product overview

Dark Arts Consulting is a veteran-owned technology service provider offering a unified managed services portfolio centered around the Focus Works platform with three service tiers: Focus Works - Complete (full managed IT suite with unlimited support), Focus Works - Cloud (virtualized cloud solution), and Focus Works - Lite (modular pick-and-choose service). The portfolio is complemented by Cybersecurity Analysis, Cyber-Intrusion Mitigation, and AI Implementation Analysis advisory services that help enterprises assess risk, mitigate cyber threats, and navigate AI adoption challenges.

Differentiator

Problem solved

Functional benefit

Brands

• Focus Works - Complete: Full-suite managed IT service including patch management, security updates, anti-virus, remote connectivity, archiving, business continuity, and disaster recovery for a monthly rate.
• Focus Works - Cloud
• Focus Works - Lite
• Cyber-Intrusion Mitigation
• Cybersecurity Analysis
• AI Implementation Analysis

Products and services

• Focus Works - Complete Full-service managed IT solution providing comprehensive patch management, security systems updates, anti-virus protection, remote desktop and server connectivity, unlimited support, complete archiving, business continuity, and disaster recovery planning for a fixed monthly rate, targeted at business clients that want fully outsourced IT operations.
• Focus Works - Cloud Virtual cloud-based IT solution for smaller companies that eliminates the cost and complexity of maintaining on-premises hardware and software, providing anywhere Internet access to files for mobile sales forces and executives using major cloud providers.
• Focus Works - Lite Modular managed IT service allowing organizations to select specific features and service levels, designed for cost savings by reducing patch management overhead while maintaining flexibility; suitable for organizations that already have major IT areas covered.
• Cyber-Intrusion Mitigation Proactive cybersecurity risk mitigation service that protects organizations from the risks of falling behind in an ever-evolving range of attacks coming from the cyber landscape, aimed at organizations that need continuous threat mitigation rather than one-time assessments.
• Cybersecurity Analysis Risk assessment program offering variable levels of vulnerability and risk assessments across both internal and external attack vectors, incorporating real-world threat analysis, social engineering, and physical threat assessment, providing clients with technical knowledge and a roadmap to determine, classify, and respond to threats.
• AI Implementation Analysis Advisory service exploring the proper fit of AI engagements and assisting with the managerial and operational challenges of implementing and using AI technologies, targeting enterprises embracing AI applications and struggling to move from pilot to production.
• Technology Consulting Services Situational and project-based technology consulting service covering troubleshooting, systems analysis, and implementation recommendations for business clients with one-off or specific IT needs outside of an ongoing managed services engagement.

Quantifiable outcome

• 16+ years of industry experience
• +5 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core.

• HPcoreTechnology or IntegrationTechnology partnership for hardware procurement and integration. HP logo displayed in 'Our Partners' section alongside other major technology vendors.
• VMwarecoreTechnology or IntegrationTechnology partnership for virtualization and cloud infrastructure solutions. Partner logo featured in 'Our Partners' section.
• MicrosoftcoreTechnology or IntegrationTechnology partnership for cloud computing and software solutions. Microsoft is listed as a cloud infrastructure provider for Focus Works - Cloud solution alongside Google and Amazon.
• NutanixcoreTechnology or IntegrationTechnology partnership for hyper-converged infrastructure and cloud computing solutions. Nutanix logo displayed in 'Our Partners' section.
• Google CloudcoreTechnology or IntegrationCloud infrastructure provider referenced in Focus Works - Cloud solution. Provides cloud computing infrastructure for clients seeking virtualization without onsite hardware.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure provider referenced in Focus Works - Cloud solution. Offers cloud computing alternatives for organizations preferring AWS platform.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/DarkArtsC

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dark Arts Consulting