MSC Trustgate
MSC Trustgate is a Malaysian-licensed Certification Authority operating a PKI platform that issues digital certificates, digital signatures, and time-stamping services for Malaysian government agencies, banks, and regulated enterprises under the Digital Signature Act 1997.
- Company typePrivate
- Founded1999
- HeadquartersSelangor, Malaysia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What MSC Trustgate does
MSC Trustgate (MSC Trustgate.com Sdn Bhd) is a Malaysian licensed Certification Authority founded in 1999 and headquartered in Cyberjaya, Selangor. The company operates a Public Key Infrastructure (PKI) platform under the Digital Signature Act 1997, holding one of only four MCMC-issued CA licenses in Malaysia plus Time Stamping Authority and Repository Service licenses. Its portfolio spans digital certificates (SSL/TLS, client authentication, code signing, S/MIME, e-Invoice), cloud-based and mobile digital signature products (MyTrust ID, MyTrust 365, MyTrust.Biz), Digital Seal, time-stamping services, and a Post-Quantum Cryptography (PQC) Sandbox introduced in 2025.
The company monetizes primarily through subscription-based recurring certificate issuance (1-2 year terms, priced RM45-RM2,800 per SKU), managed PKI services, hardware USB token sales, and bundled offerings such as LEI plus e-Invoice certificates via a 2025 GLEIF partnership. Distribution operates as a hybrid model: a self-serve MyTrustID online portal for individuals and SMBs, combined with dedicated enrollment systems embedded inside Malaysian government platforms (LHDN e-invoicing, Bank Negara Malaysia, Mahkamah Persekutuan eCourt, BPFK/Quest3+, DBKL KLIS) and PayNet payment rails.
Customer concentration is anchored by Malaysian federal agencies and major banks (Maybank, CIMB, Public Bank, Affin Bank), with downstream individual and SMB consumers using the self-serve portal. The go-to-market is complemented by technology partnerships with DocuSign, GlobalSign, SigningHub, and Ascertia, and ecosystem memberships including the PKI Consortium, Cloud Signature Consortium, CA/Browser Forum, and Adobe Approved Trust List. The company is privately held, with shareholders including ManagePay Systems Berhad and individuals such as Tan Sri Dr Zeti Akhtar Aziz following a 2015 ownership restructuring.
MSC Trustgate firmographics
Firmographics- Name
- MSC Trustgate
- Legal name
- MSC TRUSTGATE.COM SDN. BHD.
- Website
- https://msctrustgate.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MSC Trustgate is a Malaysian-licensed Certification Authority operating a PKI platform that issues digital certificates, digital signatures, and time-stamping services for Malaysian government agencies, banks, and regulated enterprises under the Digital Signature Act 1997.
- Ownership category
- akta.pro rank
MSC Trustgate industry classification
Industry- Product category
- Digital Trust and PKI Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Device Identity & Certificate-Based Authentication (PKI) (BPAMAEAL)
- akta.pro secondary industry
- Privacy Governance & Consent Management (HDADAIAI)
Keywords
Where MSC Trustgate is headquartered
LocationHeadquarters
- HQ city
- Selangor
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
MSC Trustgate business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Digital Certificate Issuance: Revenue from issuing and managing digital certificates including SSL/TLS, client authentication, code signing, S/MIME certificates. Pricing varies by certificate type (organization vs individual), validity period (1-3 years), and storage type (USB Token, HSM, soft certificate). Renewal fees apply for existing certificates.
- Certificate Management Services: Managed PKI services including certificate enrollment, revocation, and lifecycle management through the MyTrustID platform.
- Digital Signature Solutions: Revenue from document signing platforms (MyTrust 365, MyTrust.Biz) providing end-to-end cloud-based document signing with DSA 1997 compliance.
- USB Token Sales: Hardware security tokens for certificate storage, sold with certificate packages or separately for renewals.
- e-Invoice Certificate Services: Digital certificates specifically for LHDN e-invoicing compliance. Includes bundled offerings with LEI (Legal Entity Identifier) through GLEIF partnership.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Bank Negara Malaysia Individual - Certificate + USB Token |
| Subscription | Annual | Bank Negara Malaysia Organization/Device - Certificate + USB Token |
| Subscription | Annual | PayNet RPP - Organization HSM Certificate |
| Subscription | Annual | AATL (Adobe Approved Trust List) - Organization |
| Subscription | Annual | AATL Individual Basic |
| Subscription | Annual | AATL Individual Pro |
| Subscription | Annual | eCourt (Mahkamah Persekutuan Malaysia) - Roaming Certificate |
| Subscription | Annual | KLIS (Kuala Lumpur Integrated Submission) |
| Subscription | Annual | Quest3+ (BPFK) Certificate |
| Subscription | Annual | PayNet CNP (Card Not Present) Certificates |
| Subscription | Annual | LHDN E-Invoice Certificates |
| Subscription | Annual | SSL/TLS Certificates |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
MSC Trustgate product offering
Product offeringCore offering
MSC Trustgate operates as a licensed Certification Authority (CA) under Malaysia's Digital Signature Act 1997, issuing and managing PKI-based digital certificates for organizations and individuals. Its core offerings include SSL/TLS certificates, client authentication certificates, digital signatures, digital seals, e-Invoice certificates for LHDN compliance, and cloud-based document signing platforms (MyTrust 365, MyTrust.Biz), supported by mobile digital identity verification (MyTrust ID) and time-stamping services.
Product overview
MSC Trustgate operates as a licensed Certificate Authority in Malaysia offering a comprehensive PKI-based digital trust platform. The product portfolio centers on digital certificates and identity verification through MyTrust ID (digital identity platform for mobile verification), supported by document security solutions including MyTrust 365 (cloud-based document signing), MyTrust.Biz (centralized signing platform), and SSL/TLS certificates. Additional offerings include Digital Seal for electronic document certification, e-Invoice for LHDN-compliant tax documentation, and Digital Date/Time Stamp Service. The company also provides managed PKI services under the MyTrust brand, serving government, BFSI, healthcare, and other regulated sectors.
Differentiator
Problem solved
Functional benefit
Brands
- MyTrust ID: Trusted digital identity platform for verifying and authenticating an individual's identity via mobile phone
- MyTrust 365
- MyTrust.Biz
- Digital Date/Time Stamp Service
Products and services
- MyTrust ID
Quantifiable outcome
- Legal validity of digital signatures under Malaysian law through Digital Signature Act 1997 compliance
- +1 more outcomes
Companies that use MSC Trustgate
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
MSC Trustgate technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature8 records
MSC Trustgate partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- Global Legal Entity Identifier Foundation (GLEIF)coreMSC Trustgate joined GLEIF Partners Program as official partner, enabling the company to offer Legal Entity Identifier (LEI) services. The partnership supports enhanced transparency in digital business transactions and global regulatory compliance. MSC Trustgate now offers bundled LEI + e-Invoice certificate renewals for convenience and cost savings.
- PKI ConsortiumcoreMSC Trustgate joined the PKI Consortium as a member to collaborate with industry leaders in enhancing digital trust, strengthening cybersecurity frameworks, and driving innovation in identity authentication and encryption. This membership reinforces the company's commitment to highest security standards and interoperability.
- DocuSigncoreDocuSign is a global leader in electronic document signing and digital transactions. Through this partnership, MSC Trustgate aims to reach more customers in Malaysia by offering secure and legally recognized digital signatures integrated with the DocuSign platform, expanding market presence and strengthening position as a trusted digital signing solutions provider.
- GlobalSign (by GMO)coreGlobalSign has been a trusted leader in digital identities since 1996, providing secure solutions for businesses to protect their digital connections. With over 25 years of experience, GlobalSign has pioneered new technologies and set industry standards. The partnership enables MSC Trustgate to leverage GlobalSign's expertise and expand its digital identity offerings.
- Pusat Teknologi dan Pengurusan Kriptologi Malaysia (PTPKM)coreMSC Trustgate collaborated with PTPKM for the National PQC Awareness Session 2025, presenting its PQC Sandbox solution. PTPKM leads Malaysia's cryptography technology and management efforts.
- National Cyber Security Agency (NACSA) MalaysiacoreMSC Trustgate partnered with NACSA for the National PQC Awareness Session 2025. NACSA is the national agency responsible for cybersecurity enforcement and coordination in Malaysia.
- CyberSecurity MalaysiacoreMSC Trustgate collaborated with CyberSecurity Malaysia for the National PQC Awareness Session 2025. CyberSecurity Malaysia is the national cybersecurity specialist agency providing expertise in cybersecurity services.
- Payments Network Malaysia Sdn Bhd (PayNet)coreMSC Trustgate provides digital certificate services for PayNet's various payment services including RPP, CNP, FPX, IBG, and MyDebit. Financial institutions use MSC Trustgate certificates for secure payment network transactions.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
MSC Trustgate competitors and assessment
Company assessmentBroad incumbents
- Sectigo: Major global SSL/TLS, S/MIME and code signing certificate authority. Comparable PKI infrastructure and certificate product portfolio to MSC Trustgate, but competing for Malaysian enterprise SSL business with broader international reach and automation tooling.
- DigiCert: Global Certificate Authority and TLS/SSL market leader. Directly comparable as a PKI and digital certificate issuer serving enterprise and government customers, though operating at much larger scale across multiple jurisdictions versus MSC Trustgate's Malaysia-focused operation.
- IDEMIA: Digital identity and PKI solutions provider serving governments and enterprises globally. Comparable in PKI-based identity issuance (including participation in national ID programs like MyKad), though at much larger scale and broader government footprint.
- DocuSign: Global e-signature and digital transaction management leader with which MSC Trustgate integrates. Overlaps in digital signing workflows and DSA-compliant signatures, though DocuSign operates as a broader SaaS incumbent versus MSC Trustgate's PKI-CA specialization.
- Entrust: PKI, TLS, and digital identity solutions provider serving enterprises and governments worldwide. Direct overlap in certificate authority services, digital signing, and identity verification with comparable WebTrust and CA/Browser Forum standing.
Emerging players
- CyberArk (Venafi): Machine identity management platform after acquiring Venafi. Overlaps with MSC Trustgate's PKI and certificate lifecycle management for TLS/SSL and code signing, focused on enterprise PKI-as-a-service versus traditional CA issuance.
- Keyfactor: PKI as a service and machine identity platform for enterprise certificate lifecycle management. Comparable technology adjacent to MSC Trustgate's MyTrust.Biz managed PKI offering, though Keyfactor targets large global enterprises rather than regional compliance markets.
Regional players
- Securemetric Technology: Malaysia- and Southeast Asia-based digital security and PKI provider. Most directly comparable regional peer with similar DSA-aligned certificate issuance, USB token distribution, and Malaysian enterprise/government customer focus.
- Pos Digicert (Pos Malaysia): Malaysian digital certificate authority also licensed under DSA 1997, operating in the same domestic regulatory market. Direct Malaysian CA competitor with comparable certificate portfolio and government integration profile to MSC Trustgate.
Direct peers
- GlobalSign: International CA and digital identity provider already partnering with MSC Trustgate. Direct overlap in SSL, code signing and identity solutions; comparable WebTrust-accredited PKI infrastructure with 25+ year operating history paralleling MSC Trustgate's tenure.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
MSC Trustgate social profiles
Digital presenceMSC Trustgate compliance and trust
Trust signalCompliance15 records
MSC Trustgate financial estimates
Financial estimateRevenue estimate
Valuation estimate
MSC Trustgate leadership team
Management profileNumber of profiles
Profiles2 records
MSC Trustgate funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MSC Trustgate M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MSC Trustgate
What does MSC Trustgate do?
MSC Trustgate operates as a licensed Certification Authority (CA) under Malaysia's Digital Signature Act 1997, issuing and managing PKI-based digital certificates for organizations and individuals. Its core offerings include SSL/TLS certificates, client authentication certificates, digital signatures, digital seals, e-Invoice certificates for LHDN compliance, and cloud-based document signing platforms (MyTrust 365, MyTrust.Biz), supported by mobile digital identity verification (MyTrust ID) and time-stamping services.
Is MSC Trustgate a public or private company?
MSC Trustgate is a private company. It is classified as corporate owned and is currently operating.
When was MSC Trustgate founded?
MSC Trustgate was founded in 1999. It employs 11 to 50 people.
Where is MSC Trustgate based?
MSC Trustgate is headquartered in Selangor, Malaysia, in the Asia region.
How does MSC Trustgate make money?
Five revenue lines are on record. Digital Certificate Issuance is the primary driver. The others are certificate Management Services, digital Signature Solutions, USB Token Sales and e-Invoice Certificate Services.
Who are MSC Trustgate's main competitors?
Broad incumbents on record are Sectigo, DigiCert, IDEMIA, DocuSign and Entrust. Emerging players are CyberArk (Venafi) and Keyfactor. Regional players are Securemetric Technology and Pos Digicert (Pos Malaysia). GlobalSign is listed as a direct peer.
Does MSC Trustgate have an API?
No public API is recorded for MSC Trustgate.
What industry is MSC Trustgate in?
MSC Trustgate's product category is Digital Trust and PKI Services. Its primary akta.pro industry code is BPAMAEAL, Device Identity & Certificate-Based Authentication (PKI), with a secondary code of HDADAIAI, Privacy Governance & Consent Management. Its NAICS code is 518 and its SIC code is 7370.