Concord Supplies

What Concord Supplies does

Concord Supplies (legal entity: Isabella Management LLC DBA Concordsupplies) is a privately held, U.S.-based e-commerce retailer founded around 2003, operating from Bensenville, Illinois (with a Glen Ellyn mailing address) on a headcount of 11–50 employees. Its catalog is anchored by printer consumables — compatible, remanufactured, and OEM ink and toner cartridges, MICR toner for financial-document printing, and printer replacement parts (fuser assemblies, pickup rollers, separation pads) — but has expanded into adjacent categories including Computers & Tablets, PPE Products, School Supplies, Technology, Furniture, 3D Filaments, Labels, and Home Garden & Tools, totaling 7,000+ imaging SKUs and 40,000+ office/school supplies.

The commercial platform is a Power-eCommerce.com storefront with SSL transaction encryption, a Quick Reorder tool for repeat purchasers, and a Toner Finder to map printer models to compatible cartridges. Concord distributes through three coordinated motions: a direct-to-consumer website with same-day shipping on most U.S. orders placed before 3:00 PM CT, a corporate-account field-sales program for B2B accounts spending a minimum of $2,000/month, and specialized sales programs for Government & Military (GSA Schedule GS-02F-0052W, CCR/DoD-registered, with APO/FPO shipping and PO acceptance) and Education (K-12 through higher education, with dedicated account managers). An autoship continuity program provides recurring reorders, and an affiliate program through Commission Junction (managed by PartnerCentric) drives additional acquisition at 2–8% revenue share.

Revenue mechanics are primarily transactional unit-pricing on consumables, with savings of up to 75% versus OEM (e.g., Brother TN-760 at $21.14 vs. $95.50 OEM, HP CF237A at $78.26 vs. $262.65 OEM). Premium compatible and remanufactured SKUs carry a Lifetime Warranty; other compatibles carry a one-year warranty; free shipping kicks in over $75. International reach is enabled through a Bongo International shipping partnership, though the company is otherwise U.S.-domestic in distribution, with no external investors, parent company, M&A history, or disclosed revenue.

Name

Concord Supplies

Legal name

Isabella Management LLC DBA Concordsupplies

Website

https://concordsupplies.com

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

11–50 employees

Short description

Concord Supplies is a privately held U.S. e-commerce retailer (Isabella Management LLC, Bensenville, IL) selling compatible, remanufactured, and OEM ink/toner cartridges and adjacent office, school, and technology supplies to consumers, businesses, government, and education buyers at up to 75% off OEM pricing.

Ownership category

akta.pro rank

Product category

Printer Supplies & Office Products Retail

NAICS

Office Supplies and Stationery Retailers (459410), Stationery and Office Supplies Merchant Wholesalers (42412), Office Equipment Merchant Wholesalers (423420)

SIC

Wholesale-Professional & Commercial Equipment & Supplies (5040), Wholesale-Paper & Paper Products (5110)

akta.pro primary industry

Ink, Toner & Printer Supplies Retail (CRALABAH)

akta.pro secondary industry

General Office Supplies Retail (CRALABAA)

Keywords

• Printer supplies retail
• Office products e-commerce
• Compatible ink cartridges
• Toner cartridge wholesale
• Imaging supplies distribution

Headquarters

HQ city

Wood Dale

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Operations, Personnel, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Product Sales - Ink & Toner: One-time product sales of compatible, remanufactured, and OEM ink and toner cartridges. Offers Concord Brand compatible products, remanufactured cartridges, and original manufacturer cartridges. Revenue generated from individual product purchases at various price points.
2. Affiliate Program Revenue Share: Commission-based revenue from affiliate marketing through Commission Junction. Affiliates earn 2-8% revenue share on sales they refer, with tiered commission structure based on product category.
3. Corporate Account Program: Business-to-business sales through corporate accounts with negotiated pricing, credit terms, and dedicated account management. Requires minimum $2,000 monthly purchases for corporate organizations.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

Concord Supplies is an e-commerce retailer of printer and office supplies, selling compatible, remanufactured, and OEM ink and toner cartridges alongside printer replacement parts, office and school supplies, furniture, technology products, and related consumables. The company serves individual consumers through a self-service website and business/government/education buyers through dedicated account management, with up to 75% savings versus OEM cartridge pricing.

Product overview

Concord Supplies (legal name: Isabella Management LLC DBA Concordsupplies) operates an e-commerce retail platform serving B2B and B2C customers across the United States. The core product portfolio centers on printer supplies, particularly compatible and remanufactured ink and toner cartridges under the Concord Premium brand, alongside OEM alternatives, MICR cartridges for check printing, and printer replacement parts such as fuser assemblies and pickup rollers. The platform also encompasses additional product categories including Computers & Tablets, PPE Products, School Supplies, Furniture, Technology & Electronics, 3D Filaments, Labels, and Home Garden & Tools. Beyond the e-commerce platform, Concord offers specialized sales programs including Corporate Account Management, Education Sales, and Government & Military Sales with GSA Schedule pricing, as well as an Affiliate Program through Commission Junction and a Continuity/Autoship subscription service for recurring orders.

Differentiator

Problem solved

Functional benefit

Brands

• Concord Premium: Premium compatible/remanufactured ink and toner items with Lifetime Warranty
• RPL Premium
• Innovera

Products and services

• Compatible Ink & Toner Cartridges (Concord Premium Brand) Third-party compatible ink and toner cartridges marketed as direct replacements for OEM brands including HP, Brother, Canon, Epson, Lexmark, Xerox, and others. Sold to individual consumers, corporate accounts, government buyers, and educational institutions at up to 75% savings versus OEM, with a Lifetime Warranty on the Concord Premium line.
• Remanufactured Ink & Toner Cartridges Refurbished OEM cartridges cleaned, refilled, and tested to meet quality standards, marketed as eco-friendly alternatives to OEM with significant cost savings. Available under Concord Premium and RPL Premium sub-brands with Lifetime Warranty coverage.
• OEM Ink & Toner Cartridges Original Equipment Manufacturer cartridges from leading brands (HP, Brother, Canon, Epson, Lexmark, Xerox, etc.) sold alongside compatible options for buyers who prefer genuine brand-name printer supplies.
• MICR Toner Cartridges Magnetic Ink Character Recognition toner cartridges designed for printing checks and other secure financial documents requiring MICR-compliant toner.
• Printer Replacement Parts Replacement components for printers including fuser assemblies, pickup rollers, separation pads, and scanner control boards for HP LaserJet and other major printer brands, sold to businesses and individuals maintaining their own print fleets.
• Autoship / Continuity Program Subscription-based reorder service accessible through the customer account portal, allowing individual consumers and businesses to schedule automatic recurring delivery of printer supplies at chosen intervals, with potential discounts and avoided stockouts.

Quantifiable outcome

• Save up to 75% off OEM prices on compatible and remanufactured cartridges
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Commission Junction (CJ Affiliate Network)coreGTM or Marketing PartnerConcord Supplies affiliate program is managed through Commission Junction (CJ Merchant ID: 3774102). Affiliates join free and earn commissions on referred sales. The partnership provides 24/7 real-time reporting, affiliate newsletters, and dedicated affiliate management support.
• PartnerCentricminorGTM or Marketing PartnerAffiliate management team professionally managing the ConcordSupplies.com affiliate program. Handles questions, support, and suggestions for affiliate program success. Contact via [email protected].
• Bongo InternationalminorChannel Partner/ Reseller/ DistributorInternational shipping partner enabling Concord Supplies to service customers worldwide. Enables global reach beyond domestic US market.
• FedEx and UPScoreChannel Partner/ Reseller/ DistributorShipping partnerships with FedEx and UPS for order fulfillment. Enables same-day shipping capabilities and reliable delivery services. Part of Quick Reorder tool and fulfillment infrastructure.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• 123Inkjets: 123Inkjets is a pure-play online retailer of compatible, remanufactured, and OEM printer cartridges. Directly comparable to Concord on product category, value proposition (discount versus OEM), and D2C e-commerce model.
• CompAndSave: CompAndSave is an online retailer of compatible and remanufactured ink and toner cartridges plus general office supplies. Comparable in product mix expansion and budget positioning, competing head-to-head with Concord on compatible cartridge pricing.
• LD Products: LD Products is a leading online retailer of compatible, remanufactured, and OEM ink and toner cartridges for consumers and businesses. Direct competitor to Concord with similar product mix, lifetime warranty positioning, and D2C plus B2B corporate account motion.
• 4inkjets: 4inkjets is an online retailer specializing in discount compatible and OEM printer cartridges with same-day shipping and a Toner Finder tool. Closely comparable to Concord on catalog breadth, compatible cartridge focus, and e-commerce-only GTM.
• Carrot Ink: Carrot Ink operates InkCartridges.com and Toner Cartridges, selling compatible, remanufactured, and OEM cartridges plus office supplies. Direct competitor with overlapping catalog depth, warranty positioning, and corporate account programs.

Regional players

• Encompass Supply Chain Solutions: Encompass Supply Chain Solutions is a managed print services provider and OEM-compatible supplies distributor serving the office equipment channel. Comparable to Concord's printer consumables focus but serves dealers and managed print providers rather than end customers directly.

Broad incumbents

• Staples: Staples is a national office supplies retailer with deep ink/toner assortment, B2B contracts, and same-day delivery. Larger incumbent with overlapping product categories, government/EPP accounts, and broader scale advantages versus Concord.
• Office Depot: Office Depot is a major office supplies retailer with strong B2B, education, and government channels. Comparable on ink/toner assortment and institutional sales motion, but operates at vastly larger scale than Concord.
• Amazon Business: Amazon Business is the B2B arm of Amazon offering office supplies, ink/toner, and procurement tools for enterprise customers. Competes with Concord on price, selection, and shipping speed in both consumer and corporate segments.
• Quill: Quill is a B2B office supplies retailer owned by Staples, focused on small and mid-business accounts with dedicated account management. Closely comparable to Concord's corporate account motion and procurement-focused value proposition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/concordsupplies
• Facebookfacebook.com/142652242412275
• LinkedInlinkedin.com/company/concord-supplies

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Concord Supplies