Newcomer Centre of Peel

What Newcomer Centre of Peel does

Newcomer Centre of Peel (NCP) is a private non-profit settlement agency founded in 1992 and headquartered at 165 Dundas Street West, Suite 116, Mississauga, Ontario, serving immigrants, refugees, and their families in the Peel Region and, increasingly, rural Ontario. The organization delivers seven integrated program lines free of charge to eligible newcomers (Permanent Residents, Convention Refugees, and their dependents): English language training through the federally funded Language Instruction for Newcomers to Canada (LINC) program, employment services including the Labour Market Access for Newcomers to Canada (LMANC) program and the Rural Employment Initiative, settlement and trauma counselling, community connections programming for youth, adults, and seniors, co-op and volunteering placements, registered-Early Childhood Educator-led childcare for newcomer children, and a Start a Business service line for entrepreneurial newcomers. The Settlement Workers in Schools (SWIS) program extends service reach into 40+ elementary and secondary schools through partnerships with the Peel District School Board and Dufferin-Peel Catholic District School Board.

NCP's revenue model is grant-funded rather than transactional: services are provided at no cost to clients and the operating budget is assembled from contribution agreements with Immigration, Refugees and Citizenship Canada (IRCC), the Government of Ontario, the Region of Peel, and a basket of charitable and corporate foundations including the Ontario Trillium Foundation, United Way of Greater Toronto, Mississauga Foundation, RBC Foundation, and New Horizons. Delivery is hybrid — in-person at the Mississauga headquarters (wheelchair accessible, Monday-Friday 8:30am-4:30pm), online/virtual classes and appointments, and community-based outreach through schools, employer networks, and rural Ontario bus tours and job fairs. Services are offered in 16+ languages including Arabic, Cantonese, Dari, Farsi, French, Hindi, Mandarin, Pashto, Polish, Punjabi, Russian, Spanish, Tamil, Turkish, Ukrainian, and Urdu, reflecting the demographic composition of the Peel newcomer population.

The organization is governed by a Board of Directors chaired by Charlie X.T. Ma, J.D., with Vice-Chair Victoria Barbaric, Interim Treasurer David Fisher, and Board Member Satish Pathak, and is led operationally by Executive Director Hemangi (Hema) Tingare, CPA, CGA. NCP is not a technology company; its platform is a human-delivered service model, and there are no proprietary AI/ML, software, or data assets disclosed in the input. Annual scale is anchored by approximately 1,500 English-language students per year and SWIS touchpoints across 40+ schools, with revenue figures not publicly disclosed.

Name

Newcomer Centre of Peel

Legal name

Newcomer Centre of Peel

Website

https://ncpeel.ca

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

Newcomer Centre of Peel is a Mississauga-based non-profit settlement agency, founded in 1992, that delivers free English-language training, employment, counselling, community, childcare, and business-startup services to immigrants and refugees across the Peel Region and rural Ontario.

Ownership category

akta.pro rank

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Government Grants and Funding: NCP receives primary funding from government agencies and foundations including Immigration, Refugees and Citizenship Canada (IRCC), Government of Ontario, Region of Peel, Ontario Trillium Foundation, Mississauga Foundation, RBC Foundation, United Way, and New Horizons. These grants enable all programs and services to be provided free of charge to newcomers.

Pricing tiers

Distribution channels3 records

Marketing channels4 records

Core offering

Newcomer Centre of Peel is a non-profit settlement agency that provides free programs and services to newcomers to Canada in the Peel Region. Its core offerings include English language training (LINC), employment services, individual and family counselling, community connections programming, co-op and volunteering placements, Care for Newcomer Children, and a self-employment / Start a Business track.

Product overview

Newcomer Centre of Peel is a multi-service settlement agency offering a unified portfolio of free programs for immigrants and refugees. The core offerings include English Language Training (LINC), Employment Services, Counselling Services, Community Connections, Co-op and Volunteering, Care for Newcomer Children, and Start a Business support. These programs work together holistically to support the entire newcomer family in achieving settlement, from language learning and employment assistance to childcare and community integration.

Differentiator

Problem solved

Functional benefit

Products and services

• LINC English Language Training Language Instruction for Newcomers to Canada (LINC) English language training program for adult newcomers in Peel Region seeking to develop English proficiency for settlement and employment.
• Employment Services Employment services for newcomers, including support for job readiness, connections to employment opportunities, and rural and northern immigration pilot-related employment supports.
• Counselling Services (Settlement Workers in Schools / individual and family counselling) Counselling and Settlement Workers in Schools (SWIS) supports providing individual and family counselling, school-based settlement support, and adjustment guidance for newcomer families.
• Community Connections Community connections programming that links newcomers with local community activities, peer networks, and group-based integration sessions.
• Co-op and Volunteering Program Co-operative education placements and volunteering opportunities that give newcomers Canadian work experience and community engagement.
• Care for Newcomer Children Childcare services for newcomers' children that enable parents to attend language classes, employment programs, and other settlement services.
• Start a Business Self-employment / entrepreneurship track for newcomers interested in starting their own businesses in Canada.

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Peel District School BoardcoreStrategic or Co-development PartnerCollaboration on the Settlement Workers in Schools (SWIS) program, extending NCP's settlement services to newcomer families in over 40 elementary and secondary schools across the Region of Peel.
• Dufferin-Peel Catholic District School BoardcoreStrategic or Co-development PartnerCollaboration on the SWIS program to support newcomer families in Catholic schools within the Peel Region, providing language support, community services, and resources.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• COSTI Immigrant Services: One of the largest immigrant-serving agencies in the GTA, offering language training, employment services, counselling, and settlement support. Directly comparable multi-service settlement model funded by IRCC and Ontario.
• Skills for Change: Toronto-based immigrant services agency providing language training, employment programs, mentoring, and integration services. Comparable comprehensive newcomer settlement offerings targeting similar IRCC funding streams.
• Catholic Crosscultural Services: Greater Toronto Area settlement agency offering LINC language training, employment support, counselling, and refugee resettlement. Comparable service mix and IRCC funding model.
• Toronto Region Immigrant Employment Council (TRIEC): Regional council focused on immigrant labour-market integration through employer engagement and mentorship. Directly comparable to NCP's employment-services pillar and LMANC program focus.
• Peel Multicultural Council: Regional settlement and multicultural organization also serving newcomers in the Peel Region. Direct geographic overlap with NCP and similar focus on immigrant integration, language, and community programs.
• YMCA of Greater Toronto - Newcomer Services: Provides newcomer settlement services including language assessment, employment support, and community connections across the GTA. Comparable service portfolio, though delivered as part of a broader YMCA portfolio.

Regional players

• S.U.C.C.E.S.S. (United Chinese Community Enrichment Services Society): British Columbia-based immigrant services organization offering language, employment, settlement, and newcomer programs. Comparable multi-service newcomer model but focused on BC's Lower Mainland.
• Calgary Catholic Immigration Society (CCIS): Major Western Canadian settlement agency delivering language training, refugee resettlement, employment services, and counselling. Similar integrated settlement model but operates in Alberta, not Ontario.
• Immigrant Services Guelph-Wellington: Ontario settlement agency providing language, settlement, and employment services outside the GTA. Comparable service mix and IRCC funding model, but geographically distinct from NCP's Peel focus.

Broad incumbents

• Citizenship and Immigration Canada (IRCC) Settlement Program Branch: Federal government entity that funds and coordinates the national settlement-services ecosystem that NCP operates within. Provides the IRCC funding umbrella under which NCP and peer agencies deliver LINC and settlement programming.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ncptweets
• YouTubeyoutube.com/channel/UCq5AsNocT3wOAGiydom513A
• Facebookfacebook.com/NewcomerCentreOfPeel
• Instagraminstagram.com/ncpycc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Newcomer Centre of Peel