Alzheimer's and Dementia Support Services

What Alzheimer's and Dementia Support Services does

Alzheimer's and Dementia Support Services (ADSS) is a UK-registered charity founded in 1991 (charity number 1173379) that operates as Kent & Medway's specialist dementia charity, headquartered in Northfleet, Kent. The organization delivers direct support services to people living with dementia, their family carers, and care professionals through three principal service lines: Dementia Support (in-person, telephone, and email support across the full dementia journey, including hospital-based and home energy support), Dementia Wellbeing (Memory Cafés, support groups, and outreach to underserved communities), and Dementia Care (in-home support and day care centre services). It also operates a Knowledge Hub offering dementia education, practical advice, and webinars. Services are delivered free of charge to beneficiaries and are concentrated in a single regional geography.

The organization is structured as a company limited by guarantee and does not sell products or charge fees for services. Revenue is generated entirely through voluntary contributions, including individual donations, fundraising events (challenge events and community-led fundraising), corporate partnerships, and legacy gifts from wills. Marketing and beneficiary reach rely on a multi-channel approach spanning the charity's website, email newsletters, content marketing (Knowledge Hub, news, blogs), webinars, and community-based Memory Cafés. The charity employs 51–100 people and reported supporting over 7,500 people in the prior year, with 74% of families reporting significant quality-of-life improvements and nearly 100% rating staff as caring and compassionate.

ADSS competes in a regional non-profit segment alongside national charities (e.g., Alzheimer's Society, Dementia UK) but differentiates on its 35-year localized focus on Kent & Medway, award-winning service quality (Kent Charity of the Year 2024 and a third national dementia award in 2026), and a holistic service model spanning prevention/early concerns through end-of-life. The organization faces a structurally expanding addressable market: 15,535 people are currently diagnosed with dementia in Kent alone, a figure projected to more than double by 2030, creating both a demand tailwind and a capacity-scaling imperative.

Name

Alzheimer's and Dementia Support Services

Legal name

Alzheimer's and Dementia Support Services

Website

https://alz-dem.org

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

51–100 employees

Short description

ADSS is a UK charity founded in 1991 that provides free dementia support, wellbeing, and care services—including Memory Cafés, home support, day care, and education—to people with dementia, their family carers, and care professionals across Kent & Medway.

Ownership category

akta.pro rank

Headquarters

HQ city

Northfleet

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations: Charitable donations from individuals supporting dementia care services in Kent & Medway
2. Fundraising Events: Revenue from challenge events and community fundraising activities
3. Corporate Partnerships: Corporate sponsors who partner with the charity through giving programs
4. Legacies and Wills: Gifts left in wills by supporters to sustain long-term operations

Distribution channels3 records

Marketing channels6 records

Core offering

ADSS is a registered charity providing free dementia support services to people living with dementia, their families and carers across Kent & Medway. Its core offerings span dedicated in-person, phone, and email support, Memory Cafés and support groups for wellbeing, and home support and day care centre services for ongoing care. Educational resources, webinars, and practical advice are delivered through its Knowledge Hub.

Product overview

Alzheimer's and Dementia Support Services (ADSS) is Kent & Medway's award-winning dementia charity offering a unified portfolio of support services rather than a software product. The core services include Dementia Support (providing dedicated in-person, phone, and email support throughout the dementia journey), Dementia Wellbeing (Memory Cafés and support groups offering fun and friendship), and Dementia Care (home support and day care centre services). The Knowledge Hub provides educational resources including dementia knowledge, advice, and webinars. Services are available to people with dementia, their carers, and care professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Dementia Support Dedicated support provided in person, over the phone and by email throughout a person's experience of dementia, including Hospital Dementia Support and Home Energy Support. Available to people living with dementia in Kent & Medway.
• Dementia Wellbeing Fun and friendship services delivered through Memory Cafés and support groups, including dedicated work with underserved communities in Kent & Medway.
• Dementia Care Home support and day care centre services that help individuals with dementia thrive beyond their limitations, including Support at Home and Day Support.
• Knowledge Hub Educational resources including Dementia Knowledge (types, causes, symptoms, diagnosis, treatment), Dementia Advice (practical guidance on living well), and Dementia Webinars (expert and lived experience content available live or on demand).

Quantifiable outcome

• 74% of families report significant improvement in quality of life through ADSS services
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights6 records

Customer concentration

• Xx.com/AlzDemSupport
• Facebookfacebook.com/Alzheimersanddementiasupportservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alzheimer's and Dementia Support Services