What RAMJACK Technology Solutions does

RAMJACK Technology Solutions is a vendor-agnostic mining technology system integrator founded in 2013 and headquartered in Johannesburg, South Africa, with regional offices in Accra, Barcelona, London, Istanbul, and Panama City serving underground and surface mining customers across Africa, Europe, the Middle East, Latin America, and Asia Pacific. The company organises its offering around three pillars — Monitor, Manage, and Optimise — comprising geotechnical monitoring (tailings dam, ground water, backfill, rock stress, rock movement, seismic), environmental monitoring (air quality), asset and personnel tracking, payload monitoring, proximity detection, vehicle health monitoring, fatigue management using EEG-based SmartCap, EMESRT Level 9 collision avoidance, fleet and production management, ventilation-on-demand, mine dewatering, evacuation, and fuel management. Underlying this offering is an integration layer that unifies hardware and software from roughly 20 best-of-breed technology partners (Booyco, Syntony, Ackcio, RST Instruments, Worldsensing, MDT, SmartCap, SYMX.AI, Cascadia, Mine Vision Systems, Reactore, ExcelSense, Fluidmesh, Challenge Networks, Metstech, VERIDAPT, GroundHog, LoopX, Leantegra, Conspec) into a single interoperable operational technology stack, supplemented by the in-house Remote Operations Centre (rROC) for 24/7 monitoring and the RAMJACK Artificial Intelligence Laboratory (rAIL) for predictive analytics.

The business model combines bespoke technology integration and project-based hardware/software revenue with recurring SaaS-style arrangements and managed rROC services on multi-year contracts; commercial terms are flexible and RAMJACK guarantees ROI within one budget cycle for advisory and integration engagements. Customers are predominantly enterprise mining operators, with named tier-1 logos including DeBeers Group, Gold Fields South Deep, Aeris Resources, MDT Inc., and the University of the Witwatersrand (Wits Mining Institute). Go-to-market is exclusively direct enterprise field sales, beginning with on-site discovery and gap analysis before solution design and implementation, supported by a global marketing program of content, case studies, webinars, and conference participation. The company is privately held, founder-led (Mike Jackson, President & CEO), operates regional subsidiaries (RTS South Africa — a Level-4 B-BBEE entity, RTS West Africa, RTS Latin America), and acquired Inkonova in April 2022 to add proprietary autonomous underground drone and 3D mapping capabilities.

Name

RAMJACK Technology Solutions

Legal name

RAMJACK Technology Solutions

Website

https://ramjacktech.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

RAMJACK Technology Solutions is a vendor-agnostic mining technology system integrator serving underground and surface mining operators across Africa, Europe, the Middle East, Latin America, and Asia Pacific with integrated monitoring, management, and optimisation solutions, supported by a 24/7 Remote Operations Centre and in-house AI Laboratory.

Ownership category

akta.pro rank

Product category

Mining Technology Systems Integration

NAICS

Computer Systems Design and Related Services (5415), Support Activities for Mining (2131)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Mining technology integration
• Geotechnical monitoring systems
• Underground mining solutions
• Mining safety technology
• Mine production management

Headquarters

HQ city

Johannesburg

HQ country

South Africa

HQ region

Africa

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Technology Integration & System Sales: RAMJACK designs, sources, and integrates best-of-breed mining technology solutions tailored to each mine's specific operational challenges. Revenue is generated through solution design, hardware/software procurement, and implementation services. The company offers flexible commercial arrangements including SaaS models to make advanced technology accessible to mines of all sizes.
2. Professional Services & Advisory: Services include technology needs assessments, roadmap generation, implementation, training, and ongoing technical support. Professional services are structured to guarantee full ROI within one budget cycle.
3. Remote Operations Centre (rROC) Services: 24/7 off-site monitoring and support services operated from Johannesburg, providing ongoing system support, training, and knowledge transfer for mines without full on-site technical capability.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

RAMJACK Technology Solutions is a vendor-agnostic mining technology system integrator that designs, sources, implements, and supports real-time monitoring, management, and optimization solutions for surface and underground mining operations. The company integrates best-of-breed hardware and software from approximately 25 technology partners into a unified operational technology layer, delivering solutions spanning geotechnical monitoring, fleet and payload management, collision avoidance, fatigue management, ventilation on demand, and AI-driven analytics. It also operates a 24/7 Remote Operations Centre (rROC) in Johannesburg and an in-house AI Laboratory (rAIL) to provide ongoing managed support.

Product overview

RAMJACK Technology Solutions is a specialized system integrator offering a comprehensive mining technology portfolio organized around three core pillars: Monitor, Manage, and Optimise. The product portfolio includes geotechnical monitoring solutions (Tailings Dam, Ground Water, Backfill, Rock Stress, Rock Movement, and Seismic Monitoring), environmental monitoring (Air Quality), asset tracking (Equipment/Personnel/Asset Tracking, Payload Monitoring), safety systems (Proximity Detection, Collision Avoidance, Fatigue Management), production management (Fleet, Production, Process Execution), operational management (Ventilation, Dewatering, Evacuation, Fuel), and visualization/optimization services. RAMJACK also provides technology services including a Remote Operations Centre (rROC), an AI Laboratory, and technology strategy/roadmap consulting. The company resells and integrates solutions from approximately 25 technology partners including Booyco Electronics (collision avoidance), SmartCap (fatigue monitoring), Syntony GNSS (underground GPS), Inkonova (autonomous drones, acquired in 2022), and communication infrastructure providers (Metstech, Challenge Networks, Fluidmesh) to deliver complete mining technology solutions globally.

Differentiator

Problem solved

Functional benefit

Brands

• rROC (RAMJACK Remote Operations Centre): State-of-the-art remote monitoring centre based in Johannesburg, South Africa, providing 24/7 real-time support, on-the-job training and knowledge transfer for technology systems.
• rAIL (RAMJACK Artificial Intelligence Laboratory)

Products and services

• Tailings Dam Monitoring Wireless geotechnical monitoring system using piezometers, extensometers, inclinometers, pressure cells, and geo-resistivity monitors for real-time tailings dam surveillance, designed for mining operators managing tailings storage facilities.
• Ground Water Monitoring Real-time piezometer-based system that monitors ground water levels and forecasts pumping requirements for mine dewatering operations, targeted at mining operations needing water table management.
• Backfill Monitoring Vibrating wire pressure monitoring sensor system for measuring and optimizing backfill performance in open stoping underground mining operations.
• Rock Stress Monitoring Wireless telemetry system delivering vibrating wire stress meter data for direct measurement of rock stress changes, supporting blast re-entry procedures in underground mines.
• Rock Movement Monitoring Real-time extensometer monitoring system using active (instrumented cable bolt) or passive (MPBX) rock support to track Fall of Ground risk and support blast re-entry safety in underground mines.
• Seismic Monitoring Geophone array system for microseismic monitoring that triangulates rock cracking sounds to detect stress release and support blast re-entry programs in underground mines.
• Air Quality Monitoring Fixed and wireless all-in-one gas sensor array measuring readings at the mining face with real-time relay to a central server for environmental monitoring and accelerated blast re-entry, enabling 10 to 30% productivity improvement.
• Equipment, Personnel & Asset Tracking Multi-technology real-time location tracking system using GPS, RFID, BLE, UWB, and WiFi triangulation to provide an interactive map display of personnel, equipment, and assets across surface and underground mines.
• Payload Monitoring Real-time payload management system for surface (digger-based) and underground (LHD/truck retrofitted) applications to improve loading efficiency and productivity, delivering up to 16% production increase within months of implementation.
• Proximity Detection Systems Peer-to-peer real-time devices providing situational awareness to equipment operators and miners, with pedestrian cap lamp integration for underground mining operations.
• Vehicle Health Monitoring CANBUS interface telemetry system for real-time mobile equipment monitoring with predictive failure prevention, supporting AI/ML analytics, with RAMJACK guaranteeing ROI within 6 months.
• Fuel & Consumables Monitoring Cloud-based fuel management system automating consumable asset handling with real-time monitoring, inventory management, and ERP integration capabilities for mining operations.
• Camera Surveillance & 3D Mobile Scanning Self-cleaning cameras and laser-based 3D mobile mapping drones with Dual SLAM for underground exploration and access to GPS-denied zones, leveraging Inkonova's autonomous drone technology.
• Fatigue Management Proactive fatigue monitoring system using EEG-based SmartCap technology with four-level alertness indicators, enabling operator self-management and eliminating fatigue-related incidents in mining operations.
• Fleet Management Modern fleet management system leveraging rugged tablets and mobile networks with low-code customization for underground and surface mining operations.
• Production Management Production management system with horizontal (plan vs actual) and vertical integration across the mining value chain, helping mines achieve the lowest cost per tonne.
• Process Execution Management Automatic critical task generation system across equipment types for efficient resource allocation and execution of drill/blast/dig cycles in mining operations.
• Machine Guidance & Mine Automation Operator assist technologies including shovel-based payload management, mine compliance systems, and semi-automated drill solutions with rapid deployment and retrofitted autonomy options, delivering up to 15% productivity improvement.
• Ventilation Management & Fan Control Ventilation on demand system combining personnel/equipment tracking, air quality monitoring, and fan control to reduce energy costs by activating fans only when and where needed in the mine.
• Mine Dewatering & Pump Control Real-time underground water table monitoring with automated pump control based on predetermined threshold parameters for safe water level management in mining operations.
• Collision Avoidance EMESRT Level 9 compliant collision avoidance system with configurable zones, automatic vehicle stopping, and pedestrian warning via cap lamp integration for surface and underground mines.
• Evacuation & Rescue Personnel tracking-based evacuation system with blast clearing capabilities, distress call functionality, and automatic man-down signaling for emergency response in mining operations.
• Fuel Management Comprehensive fuel and oil management system with real-time monitoring, dispense security, vendor inventory management, and environmental compliance reporting for mining operations.
• RAMJACK Remote Operations Centre (rROC) Off-site remote monitoring center in Johannesburg providing 24/7 system support, on-the-job training, and knowledge transfer for on-site mining technology systems, with proactive monitoring of mine operations.
• RAMJACK Artificial Intelligence Laboratory (rAIL) AI/ML data analytics service applying machine learning to operational data for trend identification, anomaly detection, and operational optimization, integrating with Vehicle Health Monitoring for predictive maintenance.
• Technology Selection & Implementation Services Expert guidance on technology selection from global best-of-breed manufacturers, with solution design and implementation support for mining operations, structured to guarantee full ROI within one budget cycle.
• Technology Strategy & Road Map Services Sustainable competitiveness consulting covering efficiency, productivity, and safety optimization, with evolutionary technology roadmap development for mining operations.

Quantifiable outcome

• Up to 16% production increase within months of payload monitoring implementation
• +5 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature7 records

Partnerships

15 partnerships are on record, tiered core.

• InkonovacoreStrategic or Co-development Partner · 12 April 2022RAMJACK acquired drone innovator Inkonova in April 2022 to enhance advanced technology offerings for underground mines. Inkonova provides autonomous mapping and inspection robotics with automated analytics for underground environments, strengthening RAMJACK's position in the mining industry with innovative drone solutions.
• AckciocoreTechnology or IntegrationAckcio provides wireless solutions for intelligent mining operations. RAMJACK integrates Ackcio's wireless data loggers and instrumentation systems for real-time monitoring of geotechnical, hydrological, and environmental sensors in mines.
• Booyco ElectronicscoreTechnology or IntegrationBooyco Electronics specialises in proximity detection and collision avoidance systems. RAMJACK integrates Booyco's technology to deliver EMESRT Level 9 compliant collision avoidance solutions for underground and surface mining operations.
• Cascadia ScientificcoreTechnology or IntegrationCascadia Scientific provides a data science platform for mining equipment. RAMJACK integrates this platform to deliver advanced analytics and machine learning capabilities as part of its Optimise suite.
• ConspeccoreTechnology or IntegrationConspec provides atmospheric, air quality monitoring, and process control solutions. RAMJACK integrates Conspec's all-in-one gas sensors, wet bulb temperature sensors, air velocity monitors, and fan/pump controllers for real-time air quality management at mining faces.
• GroundHogcoreTechnology or IntegrationGroundHog provides process management solutions for mining. RAMJACK integrates GroundHog's platform for production management, fleet management, and visualisation across the mining value chain.
• LeantegracoreTechnology or IntegrationLeantegra provides real-time location tracking systems. RAMJACK integrates Leantegra's tracking technology as part of its personnel, equipment, and asset tracking solutions for underground and surface mines.
• MDT SolutionscoreTechnology or IntegrationMDT Solutions (Mine Design Technologies) provides geotechnical monitoring instrumentation. RAMJACK has partnered with MDT since 2013, integrating their vibrating wire stress meters, extensometers, and other geotechnical instruments into RAMJACK's monitoring solutions.
• Mine Vision SystemscoreTechnology or IntegrationMine Vision Systems provides actionable mining intelligence at the pace of production. RAMJACK integrates Mine Vision Systems' platform for real-time operational intelligence across mining value chains.
• ReactorecoreTechnology or IntegrationReactore provides mine management, visualisation, and optimisation solutions. RAMJACK integrates Reactore's platform including its Access Control and Time & Attendance Management system as part of its Manage and Optimise solutions.
• SmartCapcoreTechnology or IntegrationSmartCap provides proactive, real-time fatigue monitoring using EEG-based science. RAMJACK integrates SmartCap's wearable technology as part of its fatigue management solution, enabling mines to eliminate fatigue-related incidents.
• SYMX.AIcoreTechnology or IntegrationSYMX.AI provides production, maintenance, safety, and vehicle health monitoring solutions. RAMJACK integrates SYMX.AI's platform (formerly Symboticware) for real-time vehicle health monitoring through CANBUS interfaces.
• Syntony GNSScoreTechnology or IntegrationSyntony GNSS provides GPS signal propagation and underground tracking solutions. RAMJACK integrates Syntony's technology to enable GPS/GNSS tracking in underground environments with seamless transition from surface to underground workings.
• WorldsensingcoreTechnology or IntegrationWorldsensing provides remote real-time data collection solutions. RAMJACK integrates Worldsensing's wireless data collection and telemetry technology as part of its monitoring and instrumentation programs.
• RST InstrumentscoreTechnology or IntegrationRST Instruments provides geo/hydro monitoring instrumentation including vibrating wire piezometers, extensometers, and inclinometers. RAMJACK integrates RST instruments in its tailings dam monitoring, ground water monitoring, and geotechnical monitoring solutions.

Scale indicators10 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Strata Worldwide: Strata Worldwide offers mining safety, communication, and monitoring systems including proximity detection, ventilation, and tracking. Directly comparable to RAMJACK's safety and underground monitoring portfolio, particularly around collision avoidance and geotechnical monitoring.
• Booyco Electronics: Booyco Electronics is a South African specialist in proximity detection and collision avoidance systems (PEDS/CAS) — both a technology partner to RAMJACK and a direct competitor selling CAS solutions into the same South African and African mining market.
• MST Global: MST Global provides mining technology solutions including production management, fleet management, and safety systems. Highly comparable to RAMJACK as a specialist mining tech vendor serving underground operations with integrated monitoring and management products.
• RCT (now part of Epiroc): RCT specializes in mining automation, control, and information systems for mobile equipment, including the ControlMaster platform and autonomous haulage. Closely comparable to RAMJACK as a technology-focused mining solutions provider, now operating under Epiroc ownership.

Emerging players

• MineSense Technologies: MineSense develops sensor-based ore sorting and grade measurement solutions for surface and underground mines. An emerging mining technology company with partial overlap to RAMJACK's payload and production monitoring use cases, focused on a specific application within the broader mining OT stack.

Broad incumbents

• Sandvik Mining and Rock Solutions: Sandvik offers mining equipment, automation, and digital solutions including OptiMine for fleet management and process optimization. Provides overlapping capabilities with RAMJACK in production management and machine guidance as part of a broader underground and surface equipment portfolio.
• Komatsu (Smart Mining / FrontRunner): Komatsu's Smart Mining and FrontRunner autonomous hauling systems provide fleet management, machine guidance, and production optimization. Overlaps directly with RAMJACK's fleet management, payload monitoring, and machine guidance offerings, but embedded in Komatsu's OEM equipment strategy.
• Epiroc: Epiroc (and acquired RCT) provides mining and infrastructure equipment plus automation and digital solutions for drilling, loading, and hauling. Competes with RAMJACK across fleet management, automation, and production management but as a major OEM with capital and scale advantages.
• Hexagon Mining: Mining technology division of Hexagon AB offering integrated solutions for fleet management, surveying, production monitoring, and autonomous operations. Operates as a broad incumbent that overlaps with RAMJACK's monitor/manage/optimise stack across many of the same use cases.
• Caterpillar (Cat MineStar): Cat MineStar is Caterpillar's mining technology platform covering fleet management, terrain, health, and command for autonomous hauling. As a major OEM, Caterpillar offers overlapping capabilities with RAMJACK's fleet management, payload, and vehicle health solutions but as part of a broader equipment portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ramjacktech
• LinkedInlinkedin.com/company/ramjack-technology-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RAMJACK Technology Solutions