CHRISTUS Good Shepherd Health System

What CHRISTUS Good Shepherd Health System does

CHRISTUS Good Shepherd Health System is a non-profit, faith-based healthcare delivery organization operating as part of the broader CHRISTUS Health network, headquartered in Irving, Texas. Founded in 1935, the system extends the healing ministry of Jesus Christ through a portfolio of hospitals, medical centers, clinics, and on-demand virtual care services spanning Texas, Southeast Texas, Southwest Louisiana, South Texas, and New Mexico. Its core service lines include primary care, urgent care, emergency care, and specialty services such as cancer care, heart and vascular, orthopedics, women's health, and pediatric care, the last anchored by CHRISTUS Children's, which holds a Level 4 Epilepsy Center designation.

The technology stack consists of an integrated care delivery platform rather than a discrete software product. Operational components include the MyCHRISTUS patient portal for medical records, scheduling, and bill pay; on-demand virtual care via video and telephone with board-certified clinicians; advanced ICU telehealth for specialist consultation; and the XONAR weapons detection system for facility safety. The organization operates CHRISTUS Health Plan, offering Individual & Family Plans, Medicare Advantage, and the US Family Health Plan, creating a payer-provider integration that supports patient retention and care coordination.

Revenue is generated through healthcare services (hospital stays, outpatient procedures, emergency, primary, and specialty care), insurance premiums via CHRISTUS Health Plan, and virtual care visits. The system employs 45,000+ team members including 15,000+ clinicians at the broader network level, and reaches patients through direct care facilities, digital self-serve channels, and direct enrollment in insurance products. Pricing is determined by service type, insurance coverage, and financial assistance eligibility rather than publicly listed tiers, and revenue mechanics are subscription-recurring for insurance and pay-as-you-go for clinical services.

Name

CHRISTUS Good Shepherd Health System

Legal name

CHRISTUS Health

Website

https://gsmc.org

Company type

Private

Founded year

1935

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CHRISTUS Good Shepherd Health System is a non-profit, faith-based healthcare delivery network operating hospitals, clinics, and virtual care services across Texas, Louisiana, and New Mexico, serving individual patients and health plan members through integrated payer-provider offerings.

Ownership category

akta.pro rank

Product category

Hospital and Healthcare Services

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Hospital & Medical Service Plans (6324), Services-Health Services (8000)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

akta.pro secondary industries

Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC), Medicare Advantage HMOs (HMO/HMO-POS) (HLAEAMAH)

Keywords

• Hospital care services
• Virtual care telehealth
• Primary and specialty care
• Health insurance plans
• Pediatric specialty care

Headquarters

HQ city

Irving

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Revenue generated from direct patient care services including hospital stays, outpatient procedures, emergency care, primary care visits, specialty care, and diagnostic services
2. Health Insurance Plans: CHRISTUS Health operates its own health insurance plans including Individual & Family Plans, Medicare Advantage Plans, and US Family Health Plan
3. Virtual Care Services: Telehealth and virtual care appointments providing care access without physical visits

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

CHRISTUS Good Shepherd Health System delivers acute, outpatient, and specialty healthcare services through its network of hospitals, medical centers, and clinics, complemented by on-demand virtual care and the MyCHRISTUS patient portal. The system also offers CHRISTUS Health Plan insurance products (Individual & Family Plans, Medicare Advantage, and US Family Health Plan) and runs the CHRISTUS Children's pediatric specialty service line, including a Level 4 Epilepsy Center designation.

Product overview

CHRISTUS Health System is a healthcare delivery network offering a comprehensive portfolio of clinical services through an integrated platform. The core offerings include Virtual Care On Demand (telehealth video/phone visits) and MyCHRISTUS patient portal for online health management. The system provides primary care, urgent care, and emergency care as entry points, supported by specialty services including cancer care, heart and vascular, orthopedics, women's health, and pediatric care. CHRISTUS Health Plan provides health insurance products including Individual & Family Plans, Medicare Advantage, and US Family Health Plan. The network spans hospitals, medical centers, and clinics across multiple communities.

Differentiator

Problem solved

Functional benefit

Brands

• CHRISTUS Health Plan: Health insurance plan offerings including Individual & Family Plans, Medicare Advantage Plans, and US Family Health Plan.
• MyCHRISTUS
• CHRISTUS Children's
• CHRISTUS Fund

Products and services

• Virtual Care On Demand On-demand video and telephone visits with board-certified CHRISTUS Health clinicians, accessible without scheduling for patients seeking care from anywhere.
• MyCHRISTUS Patient Portal Online portal and mobile application enabling patients to book appointments, access medical records, pay bills, and manage healthcare needs.
• CHRISTUS Health Plan Health insurance products including Individual & Family Plans, Medicare Advantage Plans, and US Family Health Plan, offered by the wholly-owned CHRISTUS Health Plan subsidiary.
• Emergency Care Emergency room services providing immediate medical attention for serious and life-threatening conditions across CHRISTUS hospital locations.
• Primary Care Preventive care, health guidance, and treatment from primary care providers who serve as partners in patients' long-term health.
• Urgent Care Immediate medical attention for conditions that do not require an emergency room visit, with online check-in available at CHRISTUS urgent care facilities.
• Cancer Care Comprehensive cancer diagnosis and treatment services delivered by CHRISTUS specialty care teams.
• Heart & Vascular Care Cardiovascular care covering prevention, diagnosis, and treatment of heart and vascular conditions.
• Orthopedics and Sports Medicine Bone, joint, and muscle care including sports medicine services for patients across the CHRISTUS service area.
• Women's Health (Gynecology and Maternity) Gynecology and maternity services including labor and delivery care, with additional maternal health offerings such as the maternal health room at CHRISTUS Ochsner Lake Area Hospital.
• Pediatric Care Healthcare services specialized for infants, children, and adolescents across pediatric care locations.
• CHRISTUS Children's Pediatric hospital and specialty care including a Level 4 Epilepsy Center designation (the highest level of accreditation available) and complex surgical procedures such as periacetabular osteotomy for hip dysplasia.

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• CHRISTUS Ochsner Lake Area HospitalcoreStrategic or Co-development PartnerJoint venture hospital providing healthcare services in the Lake Area of Southwest Louisiana. CHRISTUS Health welcomed community members for exclusive preview of a new model maternal health room designed to transform care for mothers and babies.
• Children's Miracle Network (CMN)minorStrategic or Co-development PartnerPartnership benefiting six CHRISTUS Health ministries through Children's Miracle Network campaigns. Walmart and Sam's Club campaign 'Spark Good. Make Big Change for All Kids' supports these CHRISTUS facilities.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/christusgoodshepherd
• LinkedInlinkedin.com/company/christus-health

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CHRISTUS Good Shepherd Health System