Tomowel

What Tomowel does

Tomowel (共同印刷ビジネスソリューションズ株式会社, English: Kyodo Printing Business Solutions Co., Ltd.) is a Tokyo-headquartered IT solutions company and 100% subsidiary of Kyodo Printing Co., Ltd. (共同印刷株式会社), established on June 30, 2004 to consolidate and expand the parent group's IT-related business. The company operates from Bunkyo-ku, Tokyo, employs 61 staff including dispatched employees as of April 1, 2025, and is led by Representative Director Masakazu Nishi (西 正一). Its service portfolio spans six integrated lines: planning/consulting, custom system development (Web systems, smartphone applications, Windows applications), infrastructure construction (AWS, NifCloud, private cloud, enterprise content management), operations and maintenance, BPO/business support (call center operations, secretariat management, data entry, document processing), and authorized software resale.

The company's technology base combines proprietary and partner-supplied components. The most technically distinctive element is its position as an authorized reseller for NeoCore, an XML database developed by Cybertech Co., Ltd. that holds the #1 domestic market share in Japan and is built on patented DPP (Digital Pattern Processing) technology for schema-free, high-speed XML search. The broader product portfolio includes WEBCAS (marketing communication platform with #1 package email delivery share in Japan, used by 6,000+ companies), LiveOn (web conferencing serving 7,500+ organizations with 99.999%+ uptime), GigaCC ASP (enterprise file transfer, in operation since 2002), Shachihata Cloud (digital seals and electronic signatures), 楽楽精算 (Japan's #1 cloud-based expense management system by cumulative installations) and 楽楽明細 (electronic invoice issuance), 軽技Web (GUI-based database reporting for non-technical users), and TeleOffice (Sharp's cloud web conferencing).

Tomowel's business model combines three revenue streams: custom system development and IT infrastructure projects billed as professional services, software resale and distribution generating subscription/recurring maintenance revenue, and BPO/secretariat outsourcing contracts with fixed and variable components. The company targets enterprise and corporate clients, government and public sector agencies, financial and insurance institutions, and SMB/mid-market companies. Go-to-market is sales-led, executed through direct enterprise engagement, the company website (kpbss.co.jp), and channel partnerships with the manufacturers of the nine resold software products. Privacy Mark certification (No. 10823431(08)) under JIS Q 15001:2023 supports the company's positioning for government and regulated-industry data handling engagements.

Name

Tomowel

Legal name

共同印刷ビジネスソリューションズ株式会社

Website

https://kpbss.co.jp

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

Tomowel (共同印刷ビジネスソリューションズ) is a Tokyo-based IT solutions subsidiary of Kyodo Printing Co., Ltd., offering system development, BPO/secretariat management, infrastructure services, and authorized software resale to Japanese enterprise, government, and financial sector clients.

Ownership category

akta.pro rank

Product category

IT Services and Solutions

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Telephone Call Centers (56142)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Procurement, Lifecycle & Asset Management Services (BPAEABAL)

akta.pro secondary industry

Onboarding, KYC & Account Verification Support (BPAAABAG)

Keywords

• IT system development
• Business process outsourcing
• Software resale services
• Infrastructure construction
• Secretariat management

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. System Development and IT Solutions: Custom system development including Web systems, smartphone apps, Windows applications; infrastructure construction; and operation/maintenance services. Revenue generated through project-based development contracts and ongoing service agreements.
2. Software Resale and Distribution: Reselling third-party software products including TeleOffice, GigaCC ASP, NeoCore, Shachihata Cloud, 楽楽精算, 楽楽明細, LiveOn, 軽技Web, and WEBCAS. Revenue generated through product sales, implementation support, and ongoing maintenance contracts.
3. BPO and Business Support Services: Call center operations, secretariat management, data entry, document processing, and on-site BPO services. Revenue generated through outsourcing contracts with fixed and variable components.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Tomowel is a Japanese IT solutions company and 100% subsidiary of Kyodo Printing Co., Ltd. that provides end-to-end IT and business support services to enterprise and government clients. Its offerings span planning and consulting, custom system development (web, smartphone, Windows applications), infrastructure construction, operations and maintenance, and BPO services including call center operations, secretariat management, data entry, and document processing. The company also acts as an authorized reseller and sales partner for multiple third-party enterprise software products such as WEBCAS, LiveOn, NeoCore, GigaCC ASP, Shachihata Cloud, 楽楽精算 (Rakuraku Seisan), 楽楽明細 (Rakuraku Meisai), 軽技Web, and TeleOffice.

Product overview

Tomowel is an IT solutions company that provides a portfolio of products and services spanning planning/consulting, system development, infrastructure, operations/maintenance, and business support. The service offerings include both proprietary and third-party products resold as a solutions integrator. Key products include WEBCAS (marketing communication platform with email/LINE/SMS delivery and customer database), LiveOn (web conferencing), NeoCore (XML database), GigaCC ASP (enterprise file transfer), Shachihata Cloud (electronic signatures), 楽楽精算 (expense management), 楽楽明細 (electronic invoicing), 軽技Web (database reporting), and TeleOffice (web conferencing). The company also provides BPO services including call center operations, secretariat management, and data entry services.

Differentiator

Problem solved

Functional benefit

Products and services

• Planning and Consulting Services Consulting and planning services that leverage Tomowel's accumulated cross-industry business knowledge to propose system-based business improvements for enterprise and government clients.
• Custom System Development Custom development of web systems, smartphone applications, and Windows applications tailored to enterprise and government client requirements.
• Infrastructure Construction Design and deployment of IT infrastructure environments including cloud (AWS, NifCloud), private cloud, and on-premises systems with attention to scalability, flexibility, and security requirements.
• Operations and Maintenance Ongoing system operation and maintenance services that ensure stable operation of client IT systems, leveraging accumulated operational know-how.
• BPO and Business Support Services Call center operations, secretariat management, data entry, document processing, and on-site BPO services for government agencies, insurance companies, and other enterprise clients.
• WEBCAS Marketing communication system enabling two-way customer communication via email, LINE, SMS, and web surveys, with customer database and email shared management capabilities. Available as cloud or on-premises package.
• LiveOn Fully domestically developed B2B web conferencing system with high-quality video/audio, max 150-screen display, individual volume control, remote tuning, and 99.999%+ uptime over the past 5 years.
• NeoCore XML database with proprietary DPP (Digital Pattern Processing) technology, schema-free storage, ultra-fast search, and full-auto indexing for structured document management.
• GigaCC ASP Domestic enterprise file transfer and sharing service with robust security features for inter-company large file transfers, secure sharing, paperless workflows, and telecommuting support.
• Shachihata Cloud Cloud-based electronic seal and electronic signature service for approval documents, reimbursement forms, estimates, invoices, and document circulation workflows.
• Rakuraku Seisan (楽楽精算) Cloud-based travel and expense reimbursement system with multi-device support, handling personal advances, invoice payments, and automating accounting processes.
• Rakuraku Meisai (楽楽明細) Electronic invoice issuance system that eliminates printing, envelope-stuffing, and mailing by supporting PDF/CSV upload for invoice, slip, and statement distribution via web download, email, mail, or fax.
• Karuwaza Web (軽技Web) GUI-based database search, aggregation, analysis, and Excel report generation tool for non-technical business users, supporting Oracle, SQL Server, PostgreSQL, and other databases with granular user-level security.
• TeleOffice Cloud-based web conferencing service enabling real-time sharing of video, audio, materials, and whiteboards for enterprise collaboration.

Quantifiable outcome

• Eliminates printing, insertion, and mailing work for document-heavy processes — increases in volume proportionally reduce labor
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Nine partnerships are on record, tiered flagship, core and standard.

• Kyodo Printing Co., Ltd. (共同印刷株式会社)flagshipStrategic or Co-development Partner · 1 June 2004Parent company and sole shareholder (100%). Kyodo Printing established Tomowel as a wholly-owned subsidiary to expand the group's IT-related business operations. Tomowel serves as the IT business arm of the Kyodo Printing Group, providing comprehensive IT solutions to Kyodo Printing's customer base while leveraging the parent company's accumulated expertise in printing and information management.
• Sharp Marketing Japan Co., Ltd. (シャープマーケティングジャパン株式会社)coreChannel Partner/ Reseller/ DistributorTomowel is an authorized sales partner for TeleOffice, a cloud-based web conferencing service provided by Sharp Marketing Japan. TeleOffice enables real-time sharing of video, audio, materials, and whiteboards for enterprise collaboration. Tomowel provides sales and support for this product.
• Nihon Wamnet Co., Ltd. (日本ワムネット株式会社)coreChannel Partner/ Reseller/ DistributorTomowel is an authorized sales partner for GigaCC ASP, a domestic enterprise file transfer and sharing service offered by Nihon Wamnet. GigaCC ASP provides secure file sharing with enterprise-grade security and management features suitable for inter-company file transfers. Service has been available since 2002 with 15+ years of operational track record.
• Cybertech Co., Ltd. (サイバーテック株式会社)coreChannel Partner/ Reseller/ DistributorTomowel is an authorized sales partner for NeoCore, the domestic market-leading XML database product developed by Cybertech. NeoCore holds the #1 market share position for XML databases in Japan. Tomowel provides sales, implementation, and support services for this product.
• Shachihata Co., Ltd. (シヤチハタ株式会社)coreChannel Partner/ Reseller/ DistributorTomowel offers Shachihata Cloud, a digital stamp and electronic signature service based on Shachihata's BPS (Business Process) digitalization concept. The service enables digital approval workflows for various business documents including requisitions, reports, estimates, orders, and invoices. Reduces approval time significantly compared to paper-based processes.
• Rakuraku Group (ラクラクグループ)coreChannel Partner/ Reseller/ DistributorTomowel is an authorized sales partner for 楽楽精算 (expense management system) and 楽楽明細 (electronic invoice issuance system). 楽楽精算 is the most adopted cloud-based expense management system in Japan by cumulative installations. 楽楽明細 enables paperless invoice, delivery note, and payment statement issuance.
• SoftArts Co., Ltd. (ソフトArts株式会社)coreChannel Partner/ Reseller/ DistributorTomowel is an authorized sales partner for LiveOn, a fully domestic B2B web conferencing system developed by SoftArts. LiveOn maintains 99.999%+ uptime over the past 5 years and serves 7,500+ companies, government agencies, and financial institutions. Tomowel provides sales and support services.
• Business Warehouse Japan / Karuwaza Developer (軽技Web)standardChannel Partner/ Reseller/ DistributorTomowel resells 軽技Web, a user-friendly database search and reporting tool enabling non-technical business users to access, aggregate, and report on database data without SQL knowledge. Supports Oracle, SQL Server, PostgreSQL, and other databases.
• WEBCAS / Email Delivery Platform ProvidercoreChannel Partner/ Reseller/ DistributorTomowel offers WEBCAS, a marketing communication system with email delivery holding #1 package market share. WEBCAS enables multi-channel communication (email, LINE, SMS) with customer databases and external systems. Adopted by 6,000+ companies including EC operators, manufacturers, life insurers, financial institutions, and government agencies.

Scale indicators9 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• TIS Inc. Japanese IT services company offering system development, managed services, and BPO across enterprise and government. Closely comparable to Tomowel in offering breadth and mid-market positioning in Japan.
• BIPROGY (formerly Nihon Unisys): Japanese SI providing custom system development, outsourcing, and BPO services to enterprise and public sector. Directly comparable business mix to Tomowel's system development and operations support.
• Transcosmos: Major Japanese BPO and contact center operator with integrated digital marketing and IT services. Closely comparable to Tomowel's call center / secretariat operations and enterprise services.
• Bellsystem24 (Bell System 24 Holdings): Japan's largest contact center BPO provider, also offering digital transformation services. Directly comparable to Tomowel's call center operations and BPO services for government and insurance clients.

Broad incumbents

• NTT Data Group: Japan's largest systems integrator with broad IT services, BPO, and government-facing offerings. Operates across all segments of Tomowel's market at significantly larger scale.
• Fujitsu Limited: Global Japanese SI and IT services provider with system integration, managed services, and BPO offerings for enterprise and government. Overlaps with Tomowel but operates at much larger scale across broader geographies.
• NEC Corporation: Major Japanese technology and SI company with extensive government and enterprise IT services. Overlaps with Tomowel's IT solutions business but spans much wider geographies and product categories.

Others

• RAKUS Co., Ltd. Developer of Rakuraku Seisan, the cloud expense management product Tomowel resells. Comparable as a SaaS workflow vendor whose products Tomowel distributes into the Japanese mid-market.
• SoftArts Co., Ltd. Developer of LiveOn web conferencing, which Tomowel resells. Comparable as a vendor partner whose product line Tomowel sells and supports into enterprise and government accounts in Japan.

Emerging players

• Money Forward, Inc. Japanese cloud SaaS provider for SMB financial and HR back-office workflows. Competes in adjacent categories to Tomowel's resold Rakuraku Seisan expense product, addressing the same SMB digitization wallet.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tomowel