UCLA Arthur Ashe Student Health & Wellness Center

What UCLA Arthur Ashe Student Health & Wellness Center does

The UCLA Arthur Ashe Student Health & Wellness Center (The Ashe Center) is an appointment-based, ambulatory student health clinic located at the heart of the UCLA campus (221 Westwood Plaza, Los Angeles). It serves all currently enrolled UCLA undergraduate and graduate students as the sole student health services provider for the university, delivering primary care, gynecology, immunizations, pharmacy, optometry, mental health referrals, telehealth, and public health programming. The center is a component of the University of California system, governed by the Regents of the University of California, with no venture capital or private equity ownership; funding flows through student fees, UCSHIP premiums, and university resources.

The Ashe Center operates a vertically integrated care ecosystem comprising the main clinic, two on-campus extensions (Bruin Health Pharmacy in Ackerman Union A-Level and U See LA Optometry in Ackerman Union B-Level), and dental services via Campus Smiles within the Ashe building. Technology infrastructure is built on the Epic MyChart platform, branded as MyStudentChart, which provides patient portal access for scheduling, secure messaging, prescription refills, and E-Visits (asynchronous care). After-hours and telehealth services are delivered through LiveHealth Online (Anthem), and dedicated COVID-19 PCR and Narcan distribution are supported via campus vending machines. The Student Health Advisory Committee (SHAC), established in 1972, provides formal student oversight.

The business model combines fee-for-service clinical revenue, pharmacy sales (with tiered UCSHIP copays of $5/$25/$40 for generic/preferred/non-preferred medications), telehealth revenue, and ancillary services. Charges are billed to UCSHIP insurance or to the student BruinBill account. Students waiving UCSHIP pay full fee-for-service rates, while UCSHIP members access LiveHealth Online at $0 copay versus $59 per visit for waiver students. Marketing is conducted primarily through the UCLA digital ecosystem, including the studenthealth.ucla.edu website, MyStudentChart, social media channels, and the SHAC Monthly blog.

Name

UCLA Arthur Ashe Student Health & Wellness Center

Legal name

UCLA Arthur Ashe Student Health & Wellness Center

Website

https://studenthealth.ucla.edu

Company type

Public

Founded year

1972

Operating status

Operating

Headcount range

51–100 employees

Short description

The UCLA Arthur Ashe Student Health & Wellness Center is an appointment-based ambulatory student health clinic providing primary care, pharmacy, optometry, telehealth, and public health services exclusively to enrolled UCLA students, operating within the University of California system under the Regents.

Ownership category

akta.pro rank

Product category

Student Health Services

NAICS

Other Outpatient Care Centers (62149), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Student Health & University Primary Care Clinics (HLAFAGAK)

akta.pro secondary industry

Primary Care & General Medical Services (EDALAFAA)

Keywords

• Student health services
• Ambulatory care clinic
• Pharmacy services
• Telehealth services
• Immunization services

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. Clinical Services Revenue: Fee-for-service revenue from medical visits, immunizations, lab work, and clinical procedures. Costs are billed to UCSHIP insurance or charged to student BruinBill accounts for self-pay students.
2. Pharmacy Sales: Revenue from prescription and over-the-counter medications. UCSHIP students pay reduced co-pays ($5 generic, $25 preferred brand, $40 non-preferred brand). Students who waived UCSHIP pay full cost. OTC medications are billed to BruinBill.
3. LiveHealth Online Telehealth: Telehealth service by Anthem. UCSHIP students access at $0 copay; waiver students pay $59 per visit. BruinCare holders have unlimited access to core services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The Ashe Center is an appointment-based, ambulatory student health clinic providing primary care, gynecology, immunizations, lab work, pharmacy, optometry, telehealth, and public health services to enrolled UCLA students. Service delivery combines in-person clinical care at the main campus facility and satellite extensions (Bruin Health Pharmacy, U See LA Optometry) with digital channels including the Epic-powered MyStudentChart portal, E-Visits, LiveHealth Online telehealth, and campus vending machines for COVID-19 tests and Narcan.

Product overview

The Arthur Ashe Student Health & Wellness Center (The Ashe Center) is an appointment-based, ambulatory student health clinic providing comprehensive healthcare services to UCLA students. The center operates as a unified healthcare platform with integrated extension services including an on-site pharmacy (Bruin Health Pharmacy), optometry services (U See LA Optometry), and dental services (Campus Smiles). Digital health services are delivered through the Epic-powered MyStudentChart patient portal and the Sydney Health mobile app for insurance management, with telehealth capabilities via LiveHealth Online for after-hours care. Additional public health programs include a Narcan Distribution Project, COVID-19 testing via campus vending machines, and immunization services. The Student Health Advisory Committee (SHAC) provides student oversight and input into health services.

Differentiator

Problem solved

Functional benefit

Brands

• BruinCare: A program providing prepaid access to certain select services at The Ashe Center for students who have waived UCSHIP, but is not health insurance.
• MyStudentChart

Products and services

• The Ashe Center Primary Care and Clinical Services Appointment-based ambulatory clinical care offering primary care, women's health/gynecology, immunizations, lab work, mental health referrals to CAPS, and chronic condition management for enrolled UCLA students.
• Bruin Health Pharmacy On-campus pharmacy extension in Ackerman Union A-Level dispensing prescription medications and over 70 over-the-counter medications, with pharmacy staff providing counseling and insurance coverage assistance to UCLA students.
• U See LA Optometry On-campus optometry clinic in Ackerman Union B-Level providing comprehensive eye exams, eyeglasses, sunglasses, and contact lenses to UCLA students, faculty, and staff (VSP plan accepted).
• MyStudentChart Patient Portal Epic-powered patient portal for managing health records, scheduling appointments, messaging primary care providers, requesting prescription refills, and submitting E-Visit requests; available online and via the MyChart mobile app.
• E-Visits (Asynchronous Care) Asynchronous care visits allowing UCLA students to interact with healthcare providers for non-urgent medical concerns without real-time communication, with provider responses typically delivered within one business day via MyStudentChart.
• LiveHealth Online Telehealth 24/7/365 telehealth access to U.S. board-certified doctors via phone or online video for urgent non-emergency medical and behavioral health assistance; $0 copay for UCSHIP students and $59 per visit for waiver students.
• Sydney Health Mobile App Anthem-built mobile application that serves as the official UC SHIP member app, providing plan ID cards and benefits information on iOS and Android devices for UC SHIP members and their dependents.
• 24/7 Nurse Line 24/7 telephone triage service providing registered nurse advice to enrolled UCLA students, including free unlimited access to the AudioHealth Library.
• Immunizations Immunization clinic providing vaccines for school, work, volunteer, travel, and general health, including TB testing, flu shots, and the updated COVID-19 vaccine for UCLA students.
• COVID-19 Services Comprehensive COVID-19 services including PCR saliva-based testing via campus vending machines (free to UCLA community), rapid antigen tests, and COVID-19 vaccination administered through the UCLA SwabSeq Laboratory and CDPH partnership.
• UCLA Narcan Distribution Project Campus public health initiative providing free Narcan kits and training resources for opioid overdose response, distributed via 30+ campus locations including 24/7 outdoor vending machines.
• Campus Smiles Dental Services Comprehensive full-service dentistry located on the second floor of The Ashe Center, provided through a channel partnership with Campus Smiles for UCLA students.

Quantifiable outcome

• Narcan kits available at 30+ campus locations including 24/7 outdoor vending machines for free anonymous access to students and staff.

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Sydney Health (Anthem)coreTechnology or IntegrationSydney Health is the official mobile app for UC SHIP members and their dependents, providing plan ID cards and benefits information on mobile devices. Students access their digital insurance card and plan details through this platform.
• LiveHealth Online (Anthem)coreTechnology or IntegrationLiveHealth Online provides 24/7/365 telehealth access to U.S. board-certified doctors via phone or online video for UCSHIP students. It covers urgent non-emergency medical care and behavioral health services when The Ashe Center is unavailable.
• UCLA SwabSeq LaboratorycoreTechnology or IntegrationThe SwabSeq Laboratory at UCLA processes saliva-based PCR COVID-19 tests from campus vending machines, provided through a California Department of Public Health partnership.
• End Overdose UCLAminorStrategic or Co-development PartnerEnd Overdose at UCLA is a student chapter of the Los Angeles-based 501(c)(3) nonprofit End Overdose, making education and resources (fentanyl test strips and Narcan/naloxone) preventing overdose-related death readily available to the UCLA community.
• Bruin Resource Center Collegiate Recovery Program (CRP)minorStrategic or Co-development PartnerThe Collegiate Recovery Program within the Bruin Resource Center supports UCLA students who are in recovery or considering recovery from substance use or other addictive behaviors, aligned with the Narcan Distribution Project's harm reduction mission.
• UCLA Health Education & Resource Team (HEART)minorStrategic or Co-development PartnerHEART's mission is to promote a campus community that fosters sustainable healthy behaviors, policies and environments in support of UCLA students' academic success and well-being. HEART collaborates on campus health education initiatives including the Narcan Distribution Project.
• UCLA Housing and Residential LifeminorStrategic or Co-development PartnerPartnership with UCLA Housing and Residential Life provides private space reservations at Covel Commons for students attending telehealth visits with Ashe Center providers via LiveHealth Online.
• Student Health Advisory Committee (SHAC)coreStrategic or Co-development PartnerSHAC was established November 2, 1972, and provides formal student participation in the administration of UCLA Student Health Services. It serves as the officially recognized student committee with oversight and input into health services, and reviews student satisfaction and insurance (UCSHIP) matters. SHAC has formal relationships with The Ashe Center, Student Affairs, UC Office of the President, CAPS, USAC, and GSA.
• California Department of Public Health (CDPH)coreOthersCDPH partnered with UCLA to provide PCR COVID-19 testing via campus vending machines, processed through the UCLA SwabSeq Laboratory.
• Campus SmilesminorChannel Partner/ Reseller/ DistributorCampus Smiles provides comprehensive, full-service dentistry on the second floor of The Ashe Center building, offering students convenient on-campus access to dental services.
• UCLA Health Ronald Reagan Medical CenterminorOthersUCLA Ronald Reagan Medical Center is listed as a community resource for Ashe Center patients requiring emergency or specialized medical care beyond the scope of student health services.
• UCLA Center for Accessible EducationminorOthersThe Center for Accessible Education provides sign language interpreters and written information in accessible formats for patients with hearing or visual impairments accessing care at The Ashe Center.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• UC Berkeley University Health Services: UC system's flagship peer student health center, providing primary care, pharmacy, mental health, and specialty services to UC Berkeley students. Most directly comparable to the Ashe Center given the shared UC system governance, UCSHIP payer model, and large public-university patient population.
• UC San Diego Student Health and Well-Being: UC peer student health center offering primary care, pharmacy, mental health, and wellness services to UCSD students. Directly comparable in terms of UCSHIP billing, public university structure, and large captive student population.
• USC Student Health (Engemann and Eric Cohen): Primary student health clinics at the University of Southern California delivering primary care, specialty services, pharmacy, and mental health to USC students. Comparable as a rival flagship university student health center in Los Angeles with similar service mix and insurance-billing model.
• UCSF Student Health and Counseling Services: UC peer student health service combining primary care, mental health, and insurance services for UCSF students. Directly comparable in governance, payer model, and integrated service delivery within a large public university.
• Columbia Health (Columbia University): Comprehensive university health service providing primary care, mental health, sexual health, and pharmacy to Columbia students. Comparable as a vertically integrated campus health ecosystem with a captive student panel and similar scope of services.
• NYU Student Health Center: Provides primary care, specialty services, and wellness programming to NYU students under a comparable university-mandated model. Comparable as a large urban private university student health center with similar walk-in and telehealth offerings.

Broad incumbents

• UCLA Health (Ronald Reagan Medical Center and broader system): Parent health system and the broader UCLA clinical enterprise that serves as the referral network for the Ashe Center. Comparable as a regional incumbent healthcare provider that overlaps in primary and specialty care but operates at a much larger scale and broader scope.

Others

• LiveHealth Online (Anthem): Telehealth partner of the Ashe Center providing 24/7 virtual visits for UCSHIP students. Adjacent rather than directly competing, since Ashe Center contracts the service to cover its own after-hours gap; comparable business model around employer/sponsored virtual primary care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/uclastudenthealth
• LinkedInlinkedin.com/company/ucla-ashe-student-health-center
• Instagraminstagram.com/uclaashecenter
• TikToktiktok.com/@ucla?lang=en
• Xx.com/uclaashecenter

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UCLA Arthur Ashe Student Health & Wellness Center