SCITECH Instruments
SCITECH Instruments is a family-owned US laboratory service company that provides on-site and off-site calibration, maintenance, and repair for pipettes, analytical balances, and bottle-top dispensers to pharmaceutical, biotech, hospital, academic, and research customers nationwide.
- Company typePrivate
- Founded1984
- HeadquartersFranklin Lakes, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What SCITECH Instruments does
SCITECH Instruments, Inc. is a privately held, family-owned laboratory equipment service company founded in 1984 and headquartered in Franklin Lakes, New Jersey. The company provides on-site and off-site calibration, maintenance, and repair services for single- and multi-channel pipettes, motorized pipette aids, analytical balances, and bottle-top dispensers across all major equipment manufacturers. Its customer base spans pharmaceutical and biotech firms, environmental companies, research centers, hospitals, and universities throughout the United States.
The company's core technical methodology is gravimetric calibration performed with calibrated and traceable analytical balances—five-place balances for standard procedures and six-place balances for volumes below 2 microliters. Service procedures are conducted in accordance with NCCLS and ISO guidelines, and the company supports GLP/GMP- and CAP/CLIA/COLA-regulated environments through customizable documentation formats that produce per-unit paper trails. SCITECH states that it originated the on-site pipette service business model shortly after its founding, dispatching field technicians to customer facilities to eliminate the downtime and shipping cost associated with returning equipment to manufacturers.
Commercially, the company operates a fee-for-service model with two delivery channels: a nationwide on-site field service and an off-site mail-in service with a stated 48-hour turnaround. Revenue is generated through charges for replacement parts and calibration services, with free initial consultations and repair estimates provided to prospective customers. The go-to-market motion is direct and relationship-driven—toll-free phone, email, and website contact forms—rather than digital marketing or channel partnerships. Customer acquisition appears to rest on the founder's reputation as an early pipette design engineer, the company's four-decade operating history, and repeat relationships with regulated laboratory customers.
SCITECH Instruments firmographics
Firmographics- Name
- SCITECH Instruments
- Legal name
- SCITECH Instruments, Inc.
- Website
- https://scitechcorp.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SCITECH Instruments is a family-owned US laboratory service company that provides on-site and off-site calibration, maintenance, and repair for pipettes, analytical balances, and bottle-top dispensers to pharmaceutical, biotech, hospital, academic, and research customers nationwide.
- Ownership category
- akta.pro rank
SCITECH Instruments industry classification
Industry- Product category
- Laboratory Calibration Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (811210)
- SIC
- Services-Testing Laboratories (8734)
- akta.pro primary industry
- Maintenance, Service Contracts & Equipment Repair (Field Service, Parts) (HLAGAIAN)
- akta.pro secondary industry
- Liquid Handling & Laboratory Automation (Pipettes, Robots, Workstations) (HLAGAIAD)
Keywords
Where SCITECH Instruments is headquartered
LocationHeadquarters
- HQ city
- Franklin Lakes
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SCITECH Instruments business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- On-Site Maintenance and Calibration Services: ON-SITE maintenance, repair, and calibration services performed at customer facilities. Includes visual assessment, disassembly, cleaning, lubrication, seal/o-ring replacement, reassembly, and QC labeling. Charges for parts replacement and calibration services.
- Off-Site Maintenance and Calibration Services: OFF-SITE service for units shipped by customers. Features 48-hour turn-around time for calibration after receipt. Charges for parts replacement and calibration. Suitable for facilities with few units or those needing quick turnaround.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free consultation and estimate |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
SCITECH Instruments product offering
Product offeringCore offering
SCITECH Instruments provides ON-SITE and OFF-SITE calibration, maintenance, and repair services for all major brands of laboratory pipettes (manual and electronic, single- and multi-channel, steppers, repeaters), motorized pipette aids, bottle-top dispensers, and analytical and top-loading balances. Services are delivered by field technicians at customer facilities or via mail-in and follow NCCLS, ISO, GLP/GMP, and CAP/CLIA/COLA guidelines with customizable traceable documentation. The company has specialized in this laboratory equipment service niche since 1984 and was the originator of the ON-SITE pipette service business model in the United States.
Product overview
Scitech Instruments provides laboratory equipment calibration, maintenance, and repair services through two delivery models (On-Site and Off-Site). The company specializes in four core service categories: pipette calibration/repair services, analytical and top-loading balance services, motorized pipette aid services, and bottle-top dispenser services. Founded in 1984, the company pioneered the on-site pipette service business model and services all major brands including Eppendorf, Gilson, Rainin, ThermoFisher, Sartorius, Mettler Toledo, and others. Services follow GLP/GMP and CAP/CLIA/COLA protocols with traceable documentation.
Differentiator
Problem solved
Functional benefit
Products and services
- Pipette Calibration and Repair Services On-site and off-site inspection, evaluation, maintenance, repair, and calibration services for all major brands of micropipettes including manual and electronic, single and multi-channel micropipettes, steppers, and repeaters. Targeted at pharmaceutical, biotech, research, hospital, university, and environmental laboratories requiring traceable liquid handling accuracy.
- Analytical and Top-Loading Balance Calibration and Maintenance Services On-site preventative maintenance, performance verification, and calibration services for all brands of analytical and top-loading balances, executed using certified and traceable weights and gravimetric verification methods. Serves regulated laboratories requiring GLP/GMP and CAP/CLIA/COLA compliant gravimetric accuracy.
- Motorized Pipette Aid Calibration and Maintenance Services Performance inspection, routine maintenance, and calibration services for motorized pipette aids (electronic pipette fillers), including replacement of seals, filters, batteries, and other components. Targeted at laboratories using electronic pipetting equipment across research, pharmaceutical, biotech, and clinical settings.
- Bottle-Top Dispenser Calibration and Maintenance Services Disassembly, cleaning, gravimetric verification, and calibration services for laboratory bottle-top dispensers of all major brands, with QC labeling showing service dates. Designed for laboratories requiring traceable, GLP/GMP and CAP/CLIA/COLA compliant dispenser accuracy.
Companies that use SCITECH Instruments
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles3 records
SCITECH Instruments technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
SCITECH Instruments partnerships and signals
Strategic signalScale indicators3 records
Recent moves4 records
Expansion highlights1 record
SCITECH Instruments competitors and assessment
Company assessmentBroad incumbents
- Rainin (Mettler Toledo): Rainin is a leading pipette brand owned by Mettler Toledo with its own service programs. It is named as a serviced brand by Scitech and represents a direct OEM channel alternative for customers.
- Gilson: Gilson manufactures pipettes and liquid handling products and provides factory-direct calibration services. It is a relevant incumbent because Scitech explicitly services Gilson products and competes for the same lab customers.
- Thermo Fisher Scientific: Thermo Fisher Scientific is a broad lab equipment manufacturer and service provider whose Unity Lab Services arm offers instrument qualification and calibration. It is a large-scale incumbent that competes with Scitech on enterprise service contracts.
- Eppendorf: Eppendorf is a leading pipette manufacturer with its own service organization offering on-site calibration and maintenance. It is one of the principal OEM competitors Scitech positions itself against as an independent alternative.
- Mettler Toledo: Mettler Toledo is a major manufacturer of analytical balances and Rainin pipettes, and operates factory-authorized service and calibration programs. It competes with Scitech for the same regulated-customer service budget through manufacturer-direct contracts.
- Sartorius: Sartorius manufactures balances and liquid handling equipment used in bioprocessing and labs, with an in-house service network. It overlaps with Scitech on balance and pipette calibration for life-science customers.
Direct peers
- Transcat: Transcat is a US-based calibration services provider (publicly traded) covering a broad range of instruments including laboratory equipment. It competes with Scitech in on-site calibration for regulated industrial and life-science customers.
- Trescal: Trescal is a global calibration services provider with a meaningful US footprint, offering accredited calibration for laboratory and industrial instruments. It overlaps directly with Scitech's brand-agnostic field-service model.
- Artel: Artel specializes in pipette calibration and liquid handling performance verification, serving regulated laboratories. It is the closest independent pure-play in on-site pipette calibration and directly comparable to Scitech's core offering.
Emerging players
- Integra Biosciences: Integra Biosciences manufactures pipettes, pipette aids, and liquid handling instruments and offers supporting calibration services. It is a smaller, specialized manufacturer whose service overlap with Scitech is partial but increasingly relevant.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
SCITECH Instruments social profiles
Digital presenceSCITECH Instruments financial estimates
Financial estimateRevenue estimate
Valuation estimate
SCITECH Instruments leadership team
Management profileNumber of profiles
Profiles1 record
SCITECH Instruments funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SCITECH Instruments M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SCITECH Instruments
What does SCITECH Instruments do?
SCITECH Instruments provides ON-SITE and OFF-SITE calibration, maintenance, and repair services for all major brands of laboratory pipettes (manual and electronic, single- and multi-channel, steppers, repeaters), motorized pipette aids, bottle-top dispensers, and analytical and top-loading balances. Services are delivered by field technicians at customer facilities or via mail-in and follow NCCLS, ISO, GLP/GMP, and CAP/CLIA/COLA guidelines with customizable traceable documentation. The company has specialized in this laboratory equipment service niche since 1984 and was the originator of the ON-SITE pipette service business model in the United States.
Is SCITECH Instruments a public or private company?
SCITECH Instruments is a private company. It is classified as family owned and is currently operating.
When was SCITECH Instruments founded?
SCITECH Instruments was founded in 1984. It employs 11 to 50 people.
Where is SCITECH Instruments based?
SCITECH Instruments is headquartered in Franklin Lakes, United States, in the North America region.
How does SCITECH Instruments make money?
Two revenue lines are on record. On-Site Maintenance and Calibration Services are the primary driver. The others are off-Site Maintenance and Calibration Services.
Who are SCITECH Instruments's main competitors?
Broad incumbents on record are Rainin (Mettler Toledo), Gilson, Thermo Fisher Scientific, Eppendorf, Mettler Toledo and Sartorius. Direct peers are Transcat, Trescal and Artel. Integra Biosciences is listed as an emerging player.
Does SCITECH Instruments have an API?
No public API is recorded for SCITECH Instruments.
What industry is SCITECH Instruments in?
SCITECH Instruments's product category is Laboratory Calibration Services. Its primary akta.pro industry code is HLAGAIAN, Maintenance, Service Contracts & Equipment Repair (Field Service, Parts), with a secondary code of HLAGAIAD, Liquid Handling & Laboratory Automation (Pipettes, Robots, Workstations). Its NAICS code is 811210 and its SIC code is 8734.